Trillium Panther Ii Feature Module Iv System Manual
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This document is for Panther II 820, Panther II 1032, Panther II 2064 Systems and for Panther II Proprietary Peripherals
Mite1 Standard Practise Panther II 820/1032/2064-297 91-0580-1A Issue 1, November 1990 Panther@ II 820/1032/2064 Electronic Key Telephone System FEATURE MODULE IV & ON PREMISE STATION UNIT TABLE OF CONTENTS PAGE 1. INTRODUCTION ........................................................................................... 1 General ............................................................................................................ 1 Reason For Issue .............................................................................................. 1 2. 3. FEATURE MODULE IV SOFTWARE ......................................................... 1 General ............................................................................................................ 1 Installation ....................................................................................................... 1 Initial Installation ............................................................................................ .2 Replacing the Feature Module Cartridge ........................................................ 3 Additional Features ......................................................................................... 5 Enhanced Call Forwarding .............................................................................. 5 Station Display ................................................................................................ 6 Display for Transfer Ringing to Attendant Station ......................................... 6 Loud Bell Ringing/Ringing Over Paging By Line .......................................... 6 ON PREMISE STATION UNIT ..................................................................... 7 General ............................................................................................................ 7 Performance Requirements ............................................................................. 9 Tone Generation from Panther Sets ................................................................ 12 Direct Inward System Access.. ........................................................................ 13 Call Progress Tones ......................................................................................... 13 Installation ....................................................................................................... 14 4. ON PREMISE STATION DEVICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Single Line Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Auto Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 5. ON PREMISE STATION UNIT PROGRAMMING ..................................... 24 General Programming ..................................................................................... 24 ONS Unit Flash-hook Recognition ................................................................. 24 Type of ONS Device ....................................................................................... 25 Manual Line Select/Auto Intercom/Auto C.0 ................................................. 25 ONS Station Features ...................................................................................... 26 Feature Module IV & On Premise Station Unit Page i
Mite1 Standard Practise TABLE OF CONTENTS PAGE 3-l: 3-2: 3-3: 3-4 3-5: 3-6: 3-7 3-8: 5-l: 5-2: 5-3 5-4: 5-5: 5-6: 5-7: 5-8 5-9: 5-10: 5-11: Setting Call Forwarding .................................................................................. 27 Programming Automatic Access to a Voice Mail System .............................. 30 Programming DTMF Digit Strings for Automatic Access .............................. 30 Programming the Voice Mailbox Numbers .................................................... 33 Reseting the Digit Strings and Voice Mailbox Numbers ................................ 34 Setting Conditions to Automatic Access ......................................................... 34 DTMJ! Digit Timing ........................................................................................ 35 Pause Duration for Automatic Access ............................................................. 36 Transfer Ringing Time .................................................................................... 36 Tone/Pulse C.O. Lines ..................................................................................... 37 Examples of Call Forwarding to Voice Mail .................................................. 38 External Incoming Call to Voice Mail by Call Forwarding ............................ 38 Internal Call to Voice Mail by Call Forwarding .............................................. 40 TABLES Environmental Requirements ............................................................................. 9 Power Requirements ........................................................................................... 9 DTMF Signaling Frequencies .......................................................................... 10 DTMF Digit Transmission Timing .................................................................. 10 Detection Timing ............................................................................................. 11 Ringing Generation .......................................................................................... 11 Tone Generation from Panther Sets ................................................................. 12 Dipswitch Settings ........................................................................................... 20 ONS Unit Flash-hook Recognition .................................................................. 24 Type of ONS Device ........................................................................................ 25 Line Select ........................................................................................................ 26 ONS Station Features ....................................................................................... 26 Programming Digit Strings for the Type of Call ............................................. 31 Dialing DTMF Tones ....................................................................................... 31 Setting Conditions to Automatic Access ......................................................... 35 DTMF Digit Timing ........................................................................................ 35 Pause Duration for Automatic Access ............................................................. 36 Transfer Ringing Time ..................................................................................... 37 Tone/Pulse C.O. Lines ..................................................................................... 37 Feature Module IV & On Premise Station Unit Page ii
Panther II 820/1032/2064-297 TABLE OF CONTENTS PAGE 2-l: FIGURES Inserting the Feature Module IV Cartridge ........................................................ 4 3-l: On Premise Station Unit .................................................................................... 8 3-2: On Premise Unit Installation ............................................................................ 15 3-3: Connecting the MDF to the KSU ..................................................................... 16 3-4 Connecting the KSU Station Ports to the ONS Unit ........................................ 17 3-5: On Premise Station Unit Dipswitch ................................................................. 19 5-l: Setting Call Forwarding ................................................................................... 29 5-2: Forwarding an External Call to Voice Mail ..................................................... 39 5-3: Forwarding an Internal Call to Voice Mail ..................................................... .41 0 Copyright 1990 of Mite1 Corporation. All Rights Reserved. @ is a Registered Trademark of Mite1 Corporation. Feature Module IV & On Premise Station Unit Page iii
Panther II 820/1032/2064-297 1. INTRODUCTION General 1.01 This Practice provides instructions for installing and programming Panther II 820/ 1032/2064 Systems with Feature Module IV software and the On Premise Station Unit. Reason Far Issue 1.02 This is the first issue of this Practice. It is one of the set of Practices written to assist a craftsperson install, operate and maintain the system in the field. 2. FEATURE MODULE IV SOFTWARE General 2.01 In addition to providing the Panther II features outlined in the Feature & Services Practice of the Panther II System Manual, Feature Module IV software provides Panther II 820/1032/2064 Systems with the following: enhanced Call Forwarding, improved extension displays, displays for Transfer Ringing to the attendant, and a change in the default setting of the Loud Bell Ringing/Ringing Over Paging feature Feature Module IV software provides displays in English only. Installation 2.02 The Feature Module IV Cartridge plugs into a port on Panther II 820 or 1032 Key Service Units. If you’re installing the system for the fmt time follow the procedure out- lined under the sub-heading Initial Installation; if you’re replacing the Feature Module Cartridge in an existing installation follow the procedure given under the sub-heading Replacing the Feature Module Cartridge. CAUTION: Follow the instructions carefully. If you don’t install the Feature Module IV Cartridge correctly, you could damage the software on the Feature Module IV Cartridge, or worse, damage the software in the Key Service Unit (KSU). Feature Module IV & On Premise Station Unit Page 1
Mite1 Standard Practise Initial Installation (FOR PREVIOUSLY INSTALLED SYSTEMS, GO TO THE NEXT SECTION) The following instructions detail initial installation of the Feature Module IV Cartridge. CAUTION: Don’t plug in the KSU power cord until you’re instructed to do so. Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Mount the KSU as per the instructions in the INSTALLATION AND COM- MISSIOZ-XNG PRACTICE of the PANTHER II SYSTEM MANUAL. There are two small grooves on the Feature Module IV Cartridge connector. Holding the Feature Module IV Cartridge so that the grooves are facing you, plug it securely into the port on the KSU (refer CO the close-up shown in Fig- ure 2-l). Place the protective cover over the Feature Module IV Cartridge, push in the plastic expansion plugs, and tighten the two screws. Install the remainder of the system as outlined in the INSTALLATION AND COMMISSIONING PRACTICE OF THE PANTHER II SYSTEM MAN- UAL. After the system is completely installed, including the stations, plug in the KSU power cord. Ensure the STATUS lamp on the side panel of the KSU is flashing. Set the MEM. CLEAR Switch to the ON position. The MEM. CLEAR Switch (dipswitch #2) is located on the right-hand side panel of the KSU. Press the RESET Switch. Set the MEM. CLEAR Switch to the OFF position. The system is now reset to the default settings. Set the Battery Switch for the KSU memory to the ON position. The Battery Switch (dipswitch #4) is located on the right-hand side panel of the KSU. You must now program the system. Refer to the PROGRAMMING PRAC- TICE in the PANTHER II SYSTEM MANUAL for instructions. You’ll find programming instructions for the additional features provided by Feature Module IV software and the On Premise Station Unit in this Practice. Feature Module IV & On Premise Station Unit Page 2
Panther II 820/1032/2064-297 Replacing the Feature Module Cartridge The following instructions detail the replacement of a Feature Module Cartridge in an ex- isting installation. Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Step 11 UNPLUG THE KSU POWER CORD. Telephone service will be discon- nected. Remove the Feature Module Cartridge protective cover. The protective cover, located half-way down the right-hand side of the KSU, is secured by two screws and two plastic expansion plugs. Loosen the two screws, pull back the plastic expansion plugs and remove the protective cover. Unplug the installed Feature Module Cartridge from the port on the side of the KSU. There are two small grooves on the Feature Module IV Cartridge connector. Holding the replacement Feature Module IV Cartridge so that the grooves are facing you, plug it securely into the port on the KSU (refer to the close-up shown in Figure 2-I). Plug in the KSU power cord. Replace the protective cover over the Feature Module IV Cartridge, push in the plastic expansion plugs, and tighten the two screws. Set the MEM. CLEAR Switch to the ON position. The MEM. CLEAR Switch (dipswitch #2) is located on the right-hand side panel of the KSU. Press the RESET Switch. Set the MEM. CLEAR Switch to the OFF position. The system is now reset to the default settings. Ensure the BATTERY Switch for the KSU memory is in the ON position. The Battery Switch (dipswitch #4) is located on the right-hand side panel of the KSU. You must now program the system with the customer’s feature selections. Refer to the PROGRAMMING PRACTICE in the PANTHER II SYSTEM MANUAL for instructions. Programming instructions for the additional q features provided by Feature Module IV software and the On Premise Station Unit are given in this Practice. Feature Module IV & On Premise Station Unit Page 3
Mite1 Standard Practise rort ror reawe Module Cartridge I ~_ III I II III I II Feature Module Cartridge Plastic Expansion Plugs Figure 2-1 Inserting the Feature Module IV Cartridge Feature Module l”V & On Premise Station Unit Page 4
Panther II 820/1032/2064-297 Additional Features 2.03 This section provides descriptions and programming instructions for the additional features that are available with Feature Module IV software. Enhanced Call Forwarding In addition to forwarding internal ringing calls and certain transfer ringing calls, Feature Module IV software provides call forwarding of l Incoming external ringing calls, and l Internal DISA ringing calls TO PROGRAM CALL FORWARDING AT A PANTHER SET (See Note Below): Step 1 Dial *# to enter programming mode. Step 2 Dial one of the following 2-digit Call Forwarding codes: 21 for Follow Me (forwards internal ringing, transfer ringing, external ringing and internal DISA Iinging calls) 22 for Call Forward Busy (forwards internal ringing, transfer ringing, external ringing and internal DISA ringing calls) 23 for Call Forward No Answer (forwards internal ringing, external ringing and internal DISA ringing calls) 24 for Call Forward Busy/No Answer (forwards internal ringing, external ringing and internal DISA ringing calls) Step 3 Dial the 2-digit number (10 to 73) of the station where you want the calls for- warded to. Step 4 Dial * to exit progratrnning mode. Call Forwarding is now activated at the set. TO TURN CALL FORWARDING OFF: Step 1 Dial *# to enter programming mode. Step 2 Dial 20 Step 3 Dial * to exit programming mode. - NOTE: For instructions on programming an ONS port with Call Forwarding, refer to section 5.02. Feature Module IV & On Premise Station Unit Page 5