Toshiba Strata Dk Admin/ Dk Backup User Guide
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––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Flexible Button Programming Section 61Administration Menu (DKAdmin) Flexible Button Programming Section The Flexible Key Programming Section option in the Administration Menu enables you to maintain flexible button assignments for telephones, add-on modules, DSS consoles and attendant consoles. äTo access flexible button assignments 1. Type a and the Administration Menu appears. 2. Type u and the Flexible Key Program Administration screen displays (shown right). Telephone Flexible Button Assignments äTo access the option äPress Enter and the Telephone Flexible Button Key Assignments screen displays (shown right). This screen enables you to assign features to 10 or 20 telephone buttons for each of your logical ports, individually or by range. You can also copy buttons from one port to another or to a range of ports for quick and easy feature editing. When copying keystrips, you can choose to copy (or not copy) over existing PDNs and/or PhDNs on the “Copy to” port or port range. äTo change an assigned button 1. Highlight the port you want to change, press F5, and the Port Flexible Key Assignments screen (shown at right) for that port displays. 2. Highlight the key you wish to change.
Flexible Button Programming Section––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 62DKAdmin/DKBackup 3. Press F2 to make the key a Primary DN, F3 a Secondary DN, F4 a Phantom DN, or F6 to change the key feature. If you press F3 or F4, a pop-up list appears and you must enter a primary or secondary number. If the number you enter does not exist, the following warning message appears and you must re-enter the number. DN Does Not Exist. Please Refer to Program *04. ...or press F5 to deactivate or blank out a key assignment ...or if you press F6, a feature pop-up list displays (shown right). Highlight the feature you want to assign to the button and press Enter. Some entries (such as the CO Line feature) require you enter a value when making an assignment. The selected feature replaces the previous feature. NoteYou can only assign a feature to one button within a port. If you attempt to assign a feature already assigned, an error message displays. ...or press F8 to add multiple speed dial key assignments. Important!You can only use this key when you are assigning more than one speed dial key at a time. If you have not just added a speed dial key assignment, the message Must Assign System/Station Speed Dial First displays. If you leave the cursor in the same field and continue to press F8, the speed dial key number increments. To add consecutive speed dial key assignments, you must continue to highlight the next field before pressing F8. äTo copy selected keys to selected ports 1. Press Ctrl+F2 and a pop-up dialog box displays (shown at right). 2. Press any key to continue. 3. Highlight a key and press the spacebar to select. A asterisk appears next to your selection. Continue until all the keys you want to copy have been selected.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Flexible Button Programming Section 63Administration Menu (DKAdmin) 4. Press Ctrl+F2 again. A pop-up dialog box displays (shown at right). 5. Type the desired ports and press Enter. Another pop-up dialog box displays asking you confirm the change. 6. Highlight Yes and press Enter to make the change or No to cancel the changes. 7. Press F10 to save the changes you just made. Add-On Module Button Assignments äTo access the option 1. Highlight the Add-On Module Button Assignments option and press Enter. If you have not yet assigned an add-on module to any of your ports, a message displays: No Ports Have Add-on Modules. Do You Want To Add A Port? ©To add a port, press Enter. A Port Number pop-up box displays: Port Number 000. ©Type the port number for which you wish to edit add- on module button assignments. The Add-On Module Button Assignments screen displays (shown right). This screen enables you to assign features (CO Line, Direct Station, Station Speed Dial or System Speed Dial) to 20 LED buttons on two add-on modules (for a total of 40) to any of the physical ports. You can also copy features from one port to another for quick and easy feature editing. äTo make assignments to another port 1. Press F2 and a Port Number pop-up dialog box displays. 2. Type the port number that you wish to work with. If you have not assigned an add-on module to the specified port, a message displays: Port does not have add-on module. Add? 3. Press Enter to add an Add-On Module ...or scroll through the current Add-On Modules by pressing the + key to display the next port, or the - key to display the previous port.
Flexible Button Programming Section––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 64DKAdmin/DKBackup äTo copy the features from one port to another 1. Highlight the LED you wish to copy and press F4. The Copy to Port dialog box displays. 2. Type the range of port numbers that you wish to copy TO. 3. Highlight the Button Assignment Column of Add-On Module 1 or 2 for the LED you wish to change and press F3. A message displays at the top of the screen: Current template copied from port XXX. Press Enter to display the Feature pop-up box. 4. Highlight the feature you want to assign to the button and press Enter. A value entry pop-up box displays. 5. Enter the appropriate number or code for the selected feature. The feature is copied from this port to the ports specified in Step 2. 6. Repeat Steps 1 ~ 5 for each button you wish to copy. 7. Press F10 to save your changes and return to the Flexible Key Program Administration screen. äTo clear the port 1. To clear the port and return to the default settings for all options, press F5. A message displays: Are you sure? 2. Press Enter to clear the port. äTo change an assigned feature 1. Highlight the Button Assignment column for either Add-On Module 1 or 2 for the LED you wish to change and press F6. A feature pop-up list displays (shown right). 2. Highlight the feature you want to assign to the button and press Enter. A value entry pop-up displays. 3. Enter the appropriate number or code for the selected feature. NoteYou can only assign a feature to one button per port. If you attempt to assign a feature already assigned, an error message displays.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Flexible Button Programming Section 65Administration Menu (DKAdmin) äTo assign more than one speed dial number 1. Follow the procedure for changing an assigned feature and assign a station/system speed dial number. 2. Press F8– + SD to add additional speed dial key assignments. Important!You can only use this key when you are assigning more than one speed dial key at a time. If you have not just added a speed dial key assignment, the message Must Assign System/Station Speed Dial First displays. If you leave the cursor in the same field and continue to press F8, the speed dial key number increments. To add consecutive speed dial key assignments, you must continue to highlight the next field before pressing F8. DSS Console Button Assignments äTo access the option äHighlight the DSS Console Button Assignments option and press Enter. The DSS Console Button Assignments screen displays (shown right) which enables you to assign features to 20 DSS console key buttons. äTo reset all keys and return them to their default settings 1. Press F5. A message displays: Are you sure you want to reset flexible keys? 2. Highlight Yes and press Enter to reset the keys or press Enter to terminate the resetting. äTo change an assigned feature 1. Highlight the key assignment you wish to change and press F6. A feature pop-up list displays (shown right). 2. Highlight the feature you want to assign to the button and press Enter. Some entries (such as the CO Line feature) require you type a value when making an assignment.
Flexible Button Programming Section––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 66DKAdmin/DKBackup The selected feature replaces the previous feature. Notes lYou can only assign a feature to one button within a console. If you attempt to assign a feature already assigned, an error message displays. lPress F8–Increment SD to add additional speed dial key assignments. Important!You can only use this key when you are assigning more than one speed dial key at a time. If you have not just added a speed dial key assignment, the message Must Assign System/Station Speed Dial First displays. If you leave the cursor in the same field and continue to press F8, the speed dial key number increments. To add consecutive speed dial key assignments, you must continue to highlight the next field before pressing F8. 3. After setting each key, press F10 to save your changes and return to the Flexible Key Program Administration screen. äTo make assignments to another console or console group 1. Scroll to another console/console group (+scrolls forward, -scrolls backward). 2. Press Esc to close the DSS Console Button Assignments screen and return to the Flexible Key Program Administration screen. Attendant Console Flexible Button Assignments NoteThis option cannot be used by Strata DK Release 2 or below. äTo access the option äHighlight the Attendant Console Flexible Button Assignments option and press Enter. The Attendant Console Flexible Button Assignments screen displays (shown right). This screen enables you to assign features to both left and right key assignments.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Flexible Button Programming Section 67Administration Menu (DKAdmin) äTo edit your attendant console flexible button assignments 1. Highlight the key assignment you wish to change and press F6. A feature pop-up list displays (shown right). 2. Use the +/- keys or the Page Up/Page Down keys to scroll through the list. Highlight the feature you want to assign to the key and press Enter. The selected feature replaces the previous feature. 3. To move between the left and right key assignments, press F2. ©You can only assign a feature to one button within a console. If you attempt to assign a feature already assigned, an error message displays. ©Press F8–+ SD to add additional speed dial key assignments. Important!You can only use this key when you are assigning more than one speed dial key at a time. If you have not just added a speed dial key assignment, the message Must Assign System/Station Speed Dial First displays. If you leave the cursor in the same field and continue to press F8, the speed dial key number increments. To add consecutive speed dial key assignments, you must continue to highlight the next field before pressing F8. 4. After setting each key, press F10 to save your changes and return to the Flexible Key Program Administration screen. äTo reset all keys and return them to their default settings 1. Press F5. A message displays: Are you sure you want to reset flexible keys? 2. Press Enter to reset the keys. äTo make assignments to another attendant console 1. Scroll to another attendant console (+scrolls forward, -scrolls backward). 2. Press Esc to close the Attendant Console Flexible Button Assignments screen and return to the Flexible Key Program Administration screen.
Speed Dial Programming Section–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 68DKAdmin/DKBackup Speed Dial Programming Section The Speed Dial Programming Section option in the Administration Menu enables you to maintain system and station speed dial assignments. äTo access speed dial assignments äType d; the System & Station Speed Dial Administration screen displays (shown right). System Speed Dial Numbers äTo edit system speed dial number assignments 1. Press Enter. The System Speed Dial Numbers screen displays (shown right). This screen enables you to assign or edit up to 800 system speed dial numbers for the RCTUE/F processor, 100 for RCTUBA/BB, RCTUC/D processors, and 40 for TMAU and RCTUA processors. 2. Highlight the System Speed Dial No. field and type the speed dial telephone number, including area code, and press Enter. 3. Highlight the System Speed Dial Memo field and enter a description of the speed dial number (up to 12 characters). This memo displays on the telephones LCD when the Bin Number is selected by an LCD telephone using the MODE 8XXX function (where XXX is the speed dial bin number). 4. Press F9 to save the entries and upload the data to the DK or F10 to save the speed dial assignments and return to the System/Station Administration screen.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Speed Dial Programming Section 69Administration Menu (DKAdmin) Station Speed Dial Numbers äTo edit station speed dial number assignments 1. Highlight the Station Speed Dial Numbers option and press Enter. The Station Speed Dial Numbers screen displays (shown right). NoteTo make entries or edit the Telephone Location, Log. Port No., Int/DN No. and Telephone LCD User Name fields, you must access the System/Station Administration screen under the System/Station Administration option. 2. Highlight the Physical Port No. field and press F7. The Port Speed Dial Numbers & Memos screen displays (shown right). 3. Highlight the Speed Dial Number field for the appropriate Speed Dial Bin Number. Type the telephone number (including area code) and press Enter. 4. Highlight the Speed Dial Memo field and enter a description of the speed dial number (using up to 12 characters). This memo displays on the telephones LCD when the Bin Number is selected by an LCD telephone using the MODE 8XXX function (where XXX is the speed dial bin number). 5. Press F9 to save the entries and upload the data to the DK ...or press F10 to save the speed dial assignments and return to the System & Station Speed Dial Administration screen ...or press Esc to return to the previous menu without saving. A pop-up box appears: Data modified. Save modified data? Press Enter to save or N to return to the previous screen without saving.
ACD Administration––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 70DKAdmin/DKBackup CAUTION!The DKAdmin PC must be connected to the Strata DK to upload any changes to this data (see Appendix A – Connecting to Strata DK for procedures on connecting the DKAdmin PC to a Strata DK). 6. Press Esc to close the System & Station Speed Dial Administration screen and return to the Main Menu. ACD Administration The ACD Administration Section option in the Administration Menu enables you to maintain your ACD and ACD Agent programs. äTo access ACD administration äType a. The DK Program File Selection screen displays (shown right). ACD Programs äTo edit ACD programs 1. Press Enter; the ACD Programs screen displays (shown right). This screen enables you to edit ACD programs (you can edit any program with a check mark next to it).