Toshiba Strata Dk Admin/ Dk Backup User Guide
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––––––––––––––––––––––––––––––––––––––––––––––––––Upgrading Strata DK Systems to DK424 Release 4.0 151Upgrading Strata DK Systems to DK424 Release 4.0 Upgrading Strata DK Systems to DK424 Release 4.0 1. Power down the system before removing and installing the processor card(s). Figure 25 shows the slot placement of the processor cards. 2. Remove only the RCTUA, RCTUBB, RCTUD, or RCTUF. 3. Remove the MOH connection, if required. 4. Remove the RRCS DTMF PCB on the RCTU card, if equipped (see Figures 26~29). RCTUBB, RCTUA, or RCTUDRCTUD only To RSIU if installed RCTUBA or RCTUC Slot R11 Slot RCTU (Base Cabinet) P3 P2 P11P2Heartbeat LED 1394 RCTUFTo RSIU if installed RCTUE Slot R11 Slot RCTU (Base Cabinet) P3 P2 P11P2Heartbeat LED 1924 Figure 25 RRCU Removal and Component Placement Backplane Connector P5P4 BATT ON OFF P3 P2P11 VR1 CBRUKIC12 Feature Upgrade Connectors (not used) RRCS Connectors RRCS Connectors U3 Heartbeat LED P1 Tone ROM IC16 IC15 Program ROMs IC15, 16, 17, and 18 BGM and MOH Interface (RCA Jack) RKYS Key Socket Install in “RCTU” Slot BGM/MOH Volume Control To RSIU P12 RAA4-6RAA4-5IC18 IC17RAA4-8RAA4-7 1366 RCTUA4 Software Version R4 = Upgrade LabelRCTUA4 Figure 26 RCTUA Printer Circuit
Upgrading Strata DK Systems to DK424 Release 4.0––––––––––––––––––––––––––––––––––––––––––––––––––– 152DKAdmin/DKBackup Backplane Connector IC10P1 Program ROMS IC9, 10, 11, and 12 To RCTUBA/RSIU Connectors CD5RCTUBB4 CBRUK Heartbeat LED P3P2 IC9 U3 RKYS Key Socket Ribbon Cable to RCTUBA (and RSIU if installed) Ribbon Cable to RCTUBA Install in “RCTU” Slot RBA4-0 RBA4-9 RBA4-2 RBA4-1 IC12 IC11 RCTUBB43195Upgrade Label Software Version R4 = Figure 27 RCTUBB4 Printed Circuit Board P8P7 P6 P5 IC10 P1 Program ROMS IC9, 10, 11, and 12 To RCTUCTo RCTUC (and RSIU, if installed) P3P2 IC9 U3 U4 RCA4-0 RCA4-9 RCA4-2 RCA4-1 IC12 IC11 Software Version R4 = Software Version R4 = Software Version R4 = BATT ONOFFP9 3183 RCTUD4.XUpgrade Label RCTUD4.X Figure 28 RCTUD4 Printed Circuit Board P9 P10 3182 UP UP RMMS REA4X Backplane Connector RRCS ConnectorsRRCS Connectors Heartbeat LEDRCTUE/RSIU Connectors To RCTUETo RCTUE (and RSIU, if Installed) P8P2 CBRUK P3 BATT ON OFF P5 Upgrade Label RCTUF4RCTUF4 Software Version R4 = X2 H Figure 29 RCTUF4 Printed Circuit Board with RMMS CAUTION!When removing the RMMS from RCTUF, take off the RMMS slowly, rocking back and forth in the direction of the arrows in the diagram.
––––––––––––––––––––––––––––––––––––––––––––––––––Upgrading Strata DK Systems to DK424 Release 4.0 153Upgrading Strata DK Systems to DK424 Release 4.0 5. Using a small screwdriver, carefully remove the four ROMs or flash memory (see Figure 30). 6. Replace with the equivalent ROMs or flash memory in the upgrade kit. Peel the labels (two locations) off the card. 7. Re-install the RRCS DTMF PCB, if required. NoteIf there are battery straps on the PCB, make sure that they are placed in the “on” position for the processor card(s) to avoid losing your data. 8. Re-insert the processor card(s), reconnect the ribbon cables and MOH connection, if necessary. If an RSIU card is being added, shift the card positions accordingly, add the RSIU PCB in slot 11 and change the ribbon cable to connect the RCTU PCB(s) to the RSIU. Note any changes needed to accommodate the displaced card, if necessary. If this creates extensive changes, it may be better to upgrade without adding the RSIU, get the system working, and then adjust the card positions to add the RSIU card. 9. Turn the Strata DK system back on and follow the DKAdmin/DKBackup instruction screens for completing the upgrade. (back)Designates Front of Chip Front Direction Marker Silk-screened on PCBIC Socket Mounted on Processors PCB (front)Turn Very Gently 2514 Do Not Break IC Socket Do Not Scratch PCB CAUTION!Be careful not to break the IC socket or scratch the PCB trace. Figure 30 ROM Removal
DK424 Release 4.0 Upgrade Programming Example––––––––––––––––––––––––––––––––––––––––––––––––––– 154DKAdmin/DKBackup DK424 Release 4.0 Upgrade Programming Example Important!When upgrading to DK424 Release 4.0 from a lower release, it is highly recommended to use the DKAdmin or DKBackup Release 4.0 PC software program. Trying to upgrade to Release 4.0 manually from the programming telephone could take many hours. The following Release 3.0 to Release 4.0 upgrade example demonstrates some basic programming changes automatically performed by DKAdmin due to station port shifting. Station port shifting only occurs when station PCBs are in higher numbered slots than Tie and/ or DID lines. This example does not give you every program change required, nor does it attempt to instruct you on how to re-program a system upgraded to Release 4.0, using the programming telephone. This is a simple system upgrade; an actual installed systems can be much more complex to upgrade. Cabinet Station Port Counting Before/After Release 4.0 Upgrade Figures 31 shows the DKAdmin cabinet drawing of a DK424 system with an: ©RCTUE3/F3 processor ©RSIU interface ©16 Digital telephones ©4 analog DID lines Notice that the RDDU PCB increments the station ports by four ports. Figure 31 Cabinet Drawing for RCTUE3/F3 Before Release 4 Upgrade Figure 32 shows the same DKAdmin cabinet drawing after upgrading to an RCTUE3/F4 with DKAdmin. Notice that the telephones connected to the PDKU2 in slot 14 were on ports 012~019 but are now on ports 008~015, respectively. This phenomenon requires many programming changes to enable the DK system to operate the same as it did prior to the upgrade. DKAdmin/ DK Backup Release 4.0 is designed to make all programming changes automatically to enable the upgrade to be transparent to the system operation. Figure 32 Cabinet Drawing for RCTUE3/F4 After Release 4 Upgrade PCB Placement per Program 03 Cabinet 1 R11RCTUS11S12S13S14S15S16 PCB TypeRCTUE3RCTUF3RSIUPDKU2RDDUPDKU2 Port Nos.000~007008~011012~019 Line Nos.001~004 Option/Note PCB Placement per Program 03 Cabinet 1 R11RCTUS11S12S13S14S15S16 PCB TypeRCTUE3RCTUF4RSIUPDKU2RDDUPDKU2 Port Nos.000~007008~015 Line Nos.001~004 Option/Note
––––––––––––––––––––––––––––––––––––––––––––––––––DK424 Release 4.0 Upgrade Programming Example 155Upgrading Strata DK Systems to DK424 Release 4.0 System/Station Administration Screen Before/After Release 4.0 Upgrade Figure 33 shows the DKAdmin System/Station Administration Screen of the same DK424 Release 3 system shown in Figure 31. Figure 34 shows the same after upgrading to RCTUE3/ F4 with DKAdmin. The following table summarizes the changes in Figure 34 after the upgrade: This type of phenomenon must occur on all DK Programs that contain port numbers to provide a transparent upgrade. Before the UpgradeAfter the Upgrade RDDU in Slot 13Ports 008~011 as DL (or DID) portsDeleted Port Range of PDKU2 in Slot 14 Ports 012~019 Ports 008~015 Slot 14 User Names, PDNs, DID numbers, etc. Ports 012~019 Ports 008~015 Swapped Logical Ports in Slot 14 Ports 013 and 017 Ports 009 and 013
DK424 Release 4.0 Upgrade Programming Example––––––––––––––––––––––––––––––––––––––––––––––––––– 156DKAdmin/DKBackup Figure 33 System/Station Administration Screen for RCTUE3/F3 Before Release 4 Upgrade Figure 34 System/Station Administration Screen for RCTUE3/F3 After Release 4 Upgrade System/Station Administration CSN (Cabinet Slot No.) Phy. Port No. PT Telephone LocationLog Port No.Int/ PDN No.Telephone LCD User NameVM CF Id CodeVM MW Id Code 12000DTLOBBY000100ATTENDANT NO:1009110092100 12001DT001101NO:1019110192101 12002DT002102NO:1029110292102 12003DT003103NO:1039110392103 12004DT004104NO:1049110492104 12005DTTELEPHONE ROOM005105PHONE RM NO:1059110592105 12006DT006106NO:1069110692106 12007DTKITCHEN007107COOK NO:1079110792107 13008DL008108NO:1089110892108 13009DL009109NO:1099110992109 13010DL010110NO:1109111092110 13011DL011111 NO:1119111192111 14012DTFRONT OFFICE012112BOSS NO:1129111292112 14013DTPLAY ROOM017117PLAY RMNO:1179111792117 14014DT014114NO:1149111492114 14015DT015115NO:1159111592115 14016DT016116NO:1169111692116 14017DT013113NO:1139111392113 14018DT018118NO:1189111892118 14019DTBACK ROOM019119BACK RM NO:1199111992119 System/Station Administration CSN (Cabinet Slot No.)Phy. Port No. PT Telephone LocationLog Port No.Int/ PDN No.Telephone LCD User NameVM CF Id CodeVM MW Id Code 12000DTLOBBY000100ATTENDANT NO:1009110092100 12001DT001101NO:1019110192101 12002DT002102NO:1029110292102 12003DT003103NO:1039110392103 12004DT004104NO:1049110492104 12005DTTELEPHONE ROOM005105PHONE RM NO:1059110592105 12006DT006106NO:1069110692106 12007DTKITCHEN007107COOK NO:1079110792107 14008DTFRONT OFFICE008112BOSSNO:1129111292112 14009DTPLAY ROOM013117PLAY RMNO:1179111792117 14010DT010114NO:1149111492114 14011DT011115 NO:1159111592115 14012DT012116 NO:1169111692116 14013DT009113 NO:1139111392113 14014DT014118NO:1189111892118 14015DTBACK ROOM015119BACK RMNO:1199111992119
––––––––––––––––––––––––––––––––––––––––––––––––––DK424 Release 4.0 Upgrade Programming Example 157Upgrading Strata DK Systems to DK424 Release 4.0 Program Changes Before/After Release 4.0 Upgrade The following examples show the type of programs and data that must change when upgrading from DK14/DK16e/DK40 Release 1 and DK280/DK424 Release 1~Release 3 to DK424 Release 4.0. These program changes are required to make the Strata DK operate the same after the upgrade as it did before; thus making the upgrade transparent to the end user. The changes apply to all DK424 Release 4.0, RCTU processors: RCTUA, RCTUB, RCTUBA/BB, RCTUC/D, and RCTUE/F. Basically, any program that has station ports as data needs to change if the station port numbers are higher than the pre-upgrade DID/Tie line port numbers. The examples shown here represent the types of DK programs that require changes when upgrading to Release 4.0. They are not meant to show all programs since the principles of program changes are the same for each program type. The program examples show required programming changes (when upgrading to a DK424 Release 4.0 and above processor) can be complex when a system has DID and Tie lines. The following examples show the program changes required when upgrading RCTUE3/F3 to RCTUE3/F4. The DKAdmin Cabinet Drawing and System/Station Administration Screen for this example are provided in Figures 33~34. Programs 01 and 02 These programs show the relationship between physical and logical ports. When upgrading to Release 4.0, these relationships remain the same unless ports have been swapped prior to the upgrade. If the swapped port numbers shift during the upgrade, they must be renumbered in Programs 01 and 02. If the swapped ports do not shift during the upgrade, they remain the same after the upgrade. In this system configuration, ports 013 and 017 are swapped prior to the upgrade (see Figure 33). After the upgrade, port 013 shifts to 009 and 017 shifts to 013 (see Figure C-4), therefore after the upgrade port 009 is swapped with port 013. Notice that before and after the upgrade, the Play Room telephone is on the second PDKU circuit in slot 14 and to call the Play Room Telephone you must dial 117 - making the upgrade transparent to the end user. Program 03 There is no change to the data in this program when upgrading to Release 4.0; however the RDDU DID lines are not allocated ports after the upgrade (see Figures 31 and 32). Program 04 Data in this program must be changed to adjust for port shifting caused by the RDDU DID line PCB in slot 13 (see Figures 33 and 34): Before the UpgradeAfter the Upgrade Port 000-007; Data 100-107 Port 000-007; Data 100-107 Port 008-015; Data 108-115 Port 008-015; Data 112-119 Port 016-019; Data 116-119 Port 016-019; Data Blank
DK424 Release 4.0 Upgrade Programming Example––––––––––––––––––––––––––––––––––––––––––––––––––– 158DKAdmin/DKBackup Programs *04, 05, 09 There is no change to the data in these programs when upgrading to Release 4.0. Note that DID/Tie ports do not cause Phantom DN ports to shift in Strata DK Release 1~Release 3 systems, so they do not shift in Program *04 when upgrading to Release 4.0. Also, the data in Program 09 is DN numbers and not port numbers, so data in Program 09 does not change when upgrading to Release 4.0. Program *09 Data in this program must be changed to adjust for port shifting caused by the RDDU DID line PCB in slot 13 (see Figures 33 and 34): Programs 10-1 through 10-4 There is no change to the data in these system programs when upgrading to Release 4.0. Port numbers are not assigned to system programs so no adjustments are necessary. Program 13 If the Message Center is the Front Office Telephone (PDN 112), data in this program must be changed to adjust for port shifting caused by the RDDU DID line PCB in slot 13 (see Figures 33 and 34): ©Data for Program 13 before the upgrade = 012 ©Data for Program 13 after the upgrade = 008 If the Message Center is the Lobby Telephone (PDN 100), data in this program must not be changed to adjust for port shifting caused by the RDDU DID line PCB in slot 13. This is because Port 000 did not shift after the upgrade (see Figures 33 and 34): ©Data for Program 13 before the upgrade = 000 ©Data for Program 13 after the upgrade = 000 Programs 15, 16, and 17 There is no change to the data in these programs when upgrading to Release 4.0. These are CO line programs and port numbers are not assigned in them so no adjustments are necessary. Program *17 If the DID Intercept Destination is the Back Room Telephone (PDN 119), data in this program must be changed to adjust for port shifting caused by the RDDU DID line PCB in slot 13 (see Figures 33 and 34): Program *17 data for DID lines 001~004 before the upgrade = 019 Program *17 data for DID lines 001~004 after the upgrade = 015 Before the UpgradeAfter the Upgrade Port 000-007; Data 100-107 Port 000-007; Data 100-107 Port 008-015; Data 108-115 Port 008-015; Data 112-119 Port 016-019; Data 116-119 Port 016-019; Data Blank
––––––––––––––––––––––––––––––––––––––––––––––––––DK424 Release 4.0 Upgrade Programming Example 159Upgrading Strata DK Systems to DK424 Release 4.0 If the DID Intercept Destination is the Kitchen Telephone (PDN 107), data in this program must not be changed to adjust for port shifting caused by the RDDU DID line PCB in slot 13. This is because Port 007 did not shift after the upgrade (see Figures 33 and 34): Program *17 data for DID lines 001~004 before the upgrade = 007 Program *17 data for DID lines 001~004 after the upgrade = 007 Program 20 If the Front Office Telephone (PDN 112) is equipped with an RPCI-DI to display DNIS and Caller ID on a PC running a TAPI application, the data in Program 20 must shift. This enables the Front Office Telephone and RPCI to operate the same way after the upgrade as it did before. Notice that all Program 20 data for port 012 moves port to 008. Program 30 If the Back Room Telephone (PDN 119) is programmed to dial forced and verified Account codes when making outside calls, the data in Program 30 must shift. This is to allow the Back Room Telephone to operate the same way after the upgrade as it did before. Notice that all Program 30 data for port 019 moves to port 015. Program 33 If the Front Office telephone (DN 112) is programmed to hunt to the Back Room Telephone (PDN 119), the data in Program 33 must shift: If the Front Office telephone (PDN112) is programmed to hunt to the Lobby Telephone (PDN 100), the data in Program 33 must shift: Before the UpgradeAfter the Upgrade Port 008LED17 on, all others off (Program 20 default)LED 01,02,10, 11, and 17 on, all others off Port 012LED 01,02,10, 11, and 17 on, all others offLED17 on, all others off Before the UpgradeAfter the Upgrade Port 015LED 01, 05, and 07 ON, all others off (Program 30 default)LED 01, 05, 07, 08, and 14 ON, all others off Port 019LED 01, 05, 07, 08, and14 on, all others offLED 01, 05, and 07 on, all others off (Program 30 default) Before the UpgradeAfter the Upgrade Hunt-From Port 012 to Port 019 Hunt-From Port 008 to Port 015 Before the UpgradeAfter the Upgrade Hunt-From Port 012 to Port 000 Hunt-From Port 008 to Port 000
DK424 Release 4.0 Upgrade Programming Example––––––––––––––––––––––––––––––––––––––––––––––––––– 160DKAdmin/DKBackup Program *33 If the Back Room telephone (PDN 119) is programmed as the Owner of PhDN 500, the data in Program *33 must shift: Programs 39, 29, *29, and 59 When a port number shifts from XXX to YYY during an Release 4.0 upgrade, the following Program changes must be made: ©In Program 39, the data set for port XXX must be copied over the data set for port YYY. ©In all Telephone/Console button programs, the appearances of the XXX port PDN/SDN Button (##XXX) and DSS Button (#XXX) must be changed to ##YYY and #YYY, respectively, on all keystrips. Example: The Front Office Telephone changes from port 012 to port 008 during the Release 4.0 upgrade (see Figures 33 and 34). As shown below, all the button functions of the Front Office Telephone do not change after the upgrade, but the Program 39 codes for PDN, SDN and DSS buttons change if the associated PDN/SDN or DSS port shifts. Also PhDN, Speed Dial, and Feature button codes do not change when ports shift. Programs *42-1 and *42-2 Although this example does not include an RDTU (T1) PCB, it should be noted that these programs require an RDTU slot number entry with DK Release 4.0. DK Admin/DK Backup automatically inserts the correct slot number for these programs during the upgrade process. Before the UpgradeAfter the Upgrade PhDN Port 500 is owned by Port 019 PhDN Port 500 is owned by Port 015 10-Button Keystrip for Front Office Telephone on Port 012 -Before Upgrade10-Button Keystrip for Front Office Telephone on Port 008 -After Upgrade Key No.CodeNameKey No.CodeName K10 497 SDS K10 497 SDS K09 498 DND K09 498 DND K08 *103 SD103 K08 *103 SD103 K07 *102 SD102 K07 *102 SD102 K06 *101 SD101 K06 *101 SD101 K05 #017 DSS117 K05 #013 DSS117 K04 ##500 PhDN 500 K04 ##500 PhDN 500 K03 ##019 SDN 119 K03 ##015 SDN 119 K02 #000 DSS100 K02 #000 DSS100 K01 ##012 PDN 112 K01 ##008 PDN 112