Toshiba Strata Dk Admin/ Dk Backup User Guide
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–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––PDIU-DS Modem Pool Installation 141 PDIU-DS Modem Pool Installation To Make Connection When connecting a PDIU-DS to a modem for modem pool operation (see Figures 20 to 22), set up the PDIU-DS and modem per Steps 1 ~ 7 below. 1. PDIU-DS P1 through P9 jumper connections/option switch settings: a. Remove PDIU-DS cover. b. Install all PDIU-DS jumper-plugs except P3 and P4 across B-C. c. Remove jumper plugs from P3 and P4. d. Solder on or wire wrap W6 and W8 jumper wires as shown (W6 and W8 are dealer- supplied) e. PDIU-DS SW1 option switch settings: ©SW1-2 and SW1-4 should be on (down). ©W1-1 and SW1-3 should be off (up). Figure 23 External Modem to Strata DK TTY Port Connection PDIU-DS PCB DTE/MODEM JUMPER PLUGS P1~P9SW1 SIDE GROOVES BOTTOM PANEL EX. POWER W2W1 PERCEPTIONW3 ABC P5 P1 P2 P7 P4W6 W8 P3 P6 P8 P9 0925DK
PDIU-DS Modem Pool Installation–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 142DKAdmin/DKBackup 2. PDIU-DS port Program 20 options: LED 01, 02, 04, and 17 on; all other LEDs off for PDIU-DS port if connecting the modem to a CO line; if connecting the modem to an RSTU port, turn on LED 01, 02, 03, 04, and 17 for the PDIU-DS port. Notes lLED 02 must be turned off until the AT commands shown in 3 below have been set on the modem connected to the PDIU-DS. After the listed AT commands are sent to the modem, LED 02 in program should be turned on for the PDIU-DS port. lOnly turn LED 03 on if the telephone/PDIU-DI modem pool key (Program 39-code 455) is required. Otherwise turn LED 03 off. If LED 03 is OFF, the PDIU-DS READY LED will indicate the modem carrier detect status; and, the PDIU-DS will beep when a PDIU- DI connects to it. If LED 03 is ON, the telephone modem key will indicate modem pool status but the PDIU-DS READY LED will always be off and the PDIU-DS will not beep when a PDIU-DS connects to it. 3. The following AT command line must be sent to the modem (sent via DK Dialer Modem/ DIU initialization string): ATS0=1 S2=43 E0 Q0 &C1 &D2 V1 &W0 &Y0 (See Note 1 above.) 4. If connecting the modem to an RSTU port, use Program 21 to assign the PDIU-DS port to the RSTU port. Use Program 39 to assign DATA, DATA RELEASE, and MODEM keys to digital telephones that use the modem pool. 5.Connect the modem “line” to a CO line or RSTU port. 6. Connect the PDIU-DS modular jack to the PDKU port assigned in Program 20. 7. Connect the modem RS-232 connector to the PDIU-DS RS-232 connector with a straight DB-25 to DB-25 (male to male) cable. Important!Make sure all PDKU PCBs slots that support PDIU-DS or PDIU-DI are programmed with Code 62 or 64 in Program 03. External Maintenance Modem Installation See Figures 18 and 19, as applicable, and install the external modem in accordance with the following steps: NoteThe Toshiba PPTC RS-232 modular-to-DB25 adapter is factory configured for ASCII terminal connection. Pins 2 and 3, and Pins 8 and 20 of the adapter must be reversed on the DB25 end for external modem connection (see wiring diagram below). 1. Connect the modular cord from the RSSU, PIOU or PIOUS TTY port to the PPTC adapter and then to the external maintenance modem RS-232 25-pin connector. 2. Connect the external maintenance modem line-side to a dedicated CO line, tip and ring (see Figure 18 on Page 132) or to a dedicated standard telephone port, tip and ring (see Figure 19 on Page 133). Refer to Chapter 8 – DK16e/DK424 Universal Slot PCB Wiring in the Strata DK Installation and Maintenance Manual for wiring/interconnecting details. 3. Set the PIOU or PIOUS SW2 switch to match the modem or terminal baud rate: ©Push in for 300 bps (baud rate indicator CD4 is lit); let out (by pushing again) for 1200 bps (CD4 is not lit), RSSU is always 1200 bps. Use 1200 bps with DKAdmin/ DKBackup.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––PDIU-DS Modem Pool Installation 143 4. Set the PIOU or PIOUS SW3 switch to the TTY position (RSSU is always TTY, SW3 is not required). NoteThe PIOU or PIOUS SW3 switch is set to the MODEM position for IMDU operation only. 5. Set the P13 jumper plug on the PIOU to the BELL configuration, or cut the W4 jumper on the PIOUS (also for BELL configuration). NoteThe P13 (PIOU) and W4 (PIOUS) CCITT configurations are not normally used in the USA. 6. Use Program 03, Code 41 for PIOU, PIOUS, or RSSU TTY port; or, Code 49 for RSIU/ RSIS, Slot 11. If using RISU or RSIS, set the appropriate TTY port and TTY port baud rate using Program 76. 7. Set the communication parameters of DKAdmin/DKBackup to: 1200, 2400, or 9600 BPS, 7 data bit, even parity, and one stop-bit. This is done from the DKAdmin/DKBackup Options/System Installation/Communication Setup Option. 8.Use the DKAdmin/DKBackup “Dial DK” function to call the External modem from the DKAdmin/DKBackup PC as follows: ©If the External modem is connected to a dedicated CO line, call the CO line number to establish modem communication (see Figure 18 on Page 132). ©If the External modem is connected to a standard telephone port, call a Strata DK CO line that can be transferred to (or programmed to ring) the standard telephone modem port to establish modem communication. It is also possible to establish communications by calling in on a Strata DK DISA DID, or Auto Attendant, CO line and dialing the intercom number of the modem connected to the standard telephone port (see Figure 19 on Page 133).
PDIU-DS Modem Pool Installation–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 144DKAdmin/DKBackup PPCT (Modular to DB25) Adaptor, Modified Wiring for Connecting TTY Jack to an External Modem (only if null-modem adaptor is not used with PPTC): PIOU/PIOUS, TTY Jack Modular Pin Number 1 to RD 2 to TD 3 to DSR 4 to DTR 5 to DCD 6 to SGRD, TD, DSR, DTR, DCD, SG,6 to 5 to 4 to 3 to 2 to 1 to2* 3* 6 8* 20* 7 4 Jumper to 5TD RD DSR DCD DTR SG RTS to CTS Modular Pin No.PPTC1A-5M Adaptor DB25 Pin No.Modem RS-232 Lead Name 0926 Important!*PPTC1A-5M, pins 2 & 3 and pins 8 & 20 must be reversed in the field, as shown, for modem connection. Set Hayes modem to track status of carrier detect signal (AT and C1) and to answer (ATS0 = 1). Figure 24 External Modem to Strata DK TTY Port Connection
145DK424 RCTUE/F Upgrade Using DKAdmin DK424 RCTUE/F Upgrade Using DKAdminB This appendix discusses considerations and steps for upgrading the Strata DK424 digital business telephone system to an RCTUE/F processor. DKAdmin software is required to upgrade a DK14, DK16e, DK40 or any DK280/DK424 RCTUA, RCTUB, RCTUBA/BB, or RCTUC/D database to an RCTUE/F processor. DKAdmin requires the red 280Admin software protection key installed on the PC LPT1 printer port. This is the same red key used for running 280Admin. For best results DKAdmin must be installed on a PC with a Pentium processor with 16MB of RAM. äTo install DKAdmin äSee Chapter 2 – Installing DKAdmin for step-by-step instructions. äTo run DKAdmin äAt the DOS prompt or Windows Run command screen, change to the 280Admin path and type: dkadmin and press Enter to run the program. Upgrading to RCTUE/F The upgrade can be completed on- or off-site. Before upgrading, use DKAdmin to create a new customer file and download the existing RCTU database. This customer file can be used as a back-up for your existing RCTU processor and should not be used in the upgrade process. Off-site Upgrade If you have a Strata DK280 or DK424 at your dealer office, you can save time and travel, by downloading an existing database from the customer to your site via modem. Once initialized and upgraded you can then deliver and install the upgraded PCB at the customer site. äTo do an off-site upgrade 1. From the File Menu, type m to select the Maintain Customer File function. 2. Create a new customer database by selecting the existing DK16e or RCTU (A, B, BA/BB, or C/D) and Release (Release 1/Release 2 or Release 3 version). 3. From the File Menu, type s to select the Select Customer function. 4. Highlight the new customer and press Enter.
Upgrading to RCTUE/F–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 146DKAdmin/DKBackup 5. Using the Backup/Restore Data function on the Administration Menu, download the complete customer database via modem or disk by pressing F2 then F3. After the customer database is downloaded and built, it can be upgraded to the RCTUE/F processor. 6. Install the RCTUE/F processor into the DK280 or DK424 base cabinet (see the Strata I&M Manual for more details). Remove the MBJU (DK424 Base only). 7. From the programming telephone, run Program 91-9 twice to initialize the RCTUE/F processor. 8. From the programming telephone run Programs 03, 76, and 77-1 to set up the TTY interface port. 9. Turn the system power off for five seconds then turn the power back on. 10. Connect the DKAdmin PC to the system TTY interface port; check communication between the DKAdmin program and RCTUE/F processor is operating properly. 11. Using DKAdmin, select the customer database created in Step 2. 12. Check the PCB code for the TTY PCB (PIOU, RSIU, etc.) is set properly in Program 03. 13. From the Administration Menu, select the Back/Restore Data function and press Enter. Press F5 to select Upgrade. 14. Follow the upgrade steps in DKAdmin; select the RCTUE/F processor. Answer No to “Backup From DK First?” and No to “Pull Program 03?”. 15. After DKAdmin upgrades and uploads the customer database, it prompts you to “Perform Automatic Power OFF/ON”; answer Yes. DKAdmin runs Program 91-2, then prompts you to receive data to complete the upgrade process; answer Yes. DKAdmin downloads the upgraded RCTUE/F database and builds the customer file. 16. The upgrade is now complete. Install the upgraded RCTUE/F at your customer site. On-Site Upgrade If upgrading on-site, the DKAdmin upgrade process pulls the current existing customer database. äTo do an on-site upgrade 1. Connect the DKAdmin PC to the system TTY interface port; check that DKAdmin is communicating with the existing RCTU processor. 2. From the File Menu, type m to select the Maintain Customer File function. 3. Create a new customer database by selecting the existing DK16e or RCTU (A, B, BA/BB, or C/D) and Release (Release 1/Release 2 or Release 3 version). 4. Select the new customer created in Step 3 5. From the Administration Menu, select the Back/Restore Data function and press Enter. Press F5 to select Upgrade. 6. Follow the upgrade steps in DKAdmin; select the RCTUE/F processor. Answer Yes to “Backup From DK First?” and Yes to “Pull Program 03?”. DKAdmin downloads the database from the existing RCTU processor. 7. After DKAdmin downloads the database from the existing RCTU processor, DKAdmin prompts you to change the processors etc. (i.e., turn power off, remove the existing
–––––––––––––––––––––––––––––––––––––––Important Things to Do After Upgrading to an RCTUE/F Processor 147DK424 RCTUE/F Upgrade Using DKAdmin processor, remove the MBJU from DK424 Base Cabinet per Chapter 5 – DK424 Installation in the Strata I/M Manual, and install the RCTUE/F processor). 8. From the programming telephone run Program 91-9 (twice) to initialize the RCTU E/F processor. 9. From the programming telephone run Programs 03, 76, and 77-1 to set up the TTY interface port. 10. Turn system power off for five seconds then turn power back on. 11. Continue the upgrade by following the DKAdmin prompts. 12. After DKAdmin upgrades and uploads the customer database, it prompts you to “Perform Automatic Power OFF/ON”; answer Yes. DKAdmin runs Program 91-2, then prompts you to receive data to complete the upgrade process; answer Yes. DKAdmin downloads the upgraded RCTUE/F database and builds the customer file. The upgrade is now complete. Important Things to Do After Upgrading to an RCTUE/F Processor ©Using DKAdmin, run Program *03 to identify DK424 cabinets. ©If installing line and/or station PCBs in slots 07 and 08 of a DK424 expansion cabinet, circuit line and port numbers in slots that follow will shift. It is recommended you move the appropriate station and line cables back to the new installed PCBs. This insures that telephone and line programs match the physical ports and lines. ©Do not try to swap or relocate ports in Program 01 or 02 to match port programming to physical connections. ©When using an RCTUE/F processor in a DK424 Base Cabinet, you must remove the MBJU from between the R11 and RCTU slot of the DK424 Base Cabinet. ©In the above configuration, only DK424 Expansion Cabinets provide eight universal PCB slots (S_1 to S_8). DK280 Expansion Cabinets only provide six universal slots (S_1 to S_6) in this or any other configuration of RCTU processor and Base Cabinet (see the Strata I&M Manual for more configuration details). ©ACD overflow assignment codes in Programs 14-4, 14-5, and 14-6 have been upgraded to the new codes in the RCTUE/F. ©Station speed dial codes *10-*49 have been upgraded to the new RCTUE/F codes *100- *139, respectively, in REPALL and Programs 29, *29, 39, and 59. ©ACD and IMDU/RMDS port numbers have been upgraded to the new RCTUE/F codes in Programs *09 and 71.
Important Things to Do After Upgrading to an RCTUE/F Processor–––––––––––––––––––––––––––––––––––––––– 148DKAdmin/DKBackup
149Upgrading Strata DK Systems to DK424 Release 4.0 Upgrading Strata DK Systems to DK424 Release 4.0C The following important items must be considered when upgrading the DK14, DK16e, DK40, DK280, and DK424 Release 1~3 systems to a DK424 Release 4.0. A new feature in DK424 Release 4.0 is increased station capacity in systems containing Tie and Direct Inward Dialing (DID) lines. In Release 4.0, the station capacity of systems that contain Tie/DID lines increases due to Release 4.0 eliminating automatic assignment of station ports to DID and Tie lines. Tie and DID lines provided by RDDU, RDTU, RPTU, REMU, and PEMU circuit cards do not use station ports. This appendix provides instructions and examples of how DKAdmin/DK Backup, Release 4.0 adjusts for station port shifting caused by Tie and/or DID lines when upgrading to DK424, Release 4.0 software and above. This phenomenon occurs only when upgrading to DK424 Release 4.0 processors in systems that have station PCBs installed in higher numbered slots than Tie/DID line PCBs. Table 8 shows the different DK upgrade possibilities using the Release 4.0 version of DKAdmin/DKBackup. For example, you can upgrade from an RCTUA, R3 to an RCTUBB, R4; however, you cannot upgrade an RCTUA, R3 to an RCTUD, R1/R2. Table 8 DKAdmin or DKBackup, Release 4.0, Upgrade Configurations Upgrade To ¤DK14 DK16eDK40RCTUARCTUB RCTUBBRCTUDRCTUF Upgrade From‹R1R1R1R1R3R4R1/R2R3R4R1/R2R3R4R3R4 DK16e R1XXX XX XXXX DK40 R1XX X X XX X X RCTUAR1XX X X X X XX X X R3XXXXXXX R4XXX RCTUBR1/ R2XX X XXXX RCTUBBR3XXXXX R4XX RCTUDR1/ R2XX X X R3XXX R4X RCTUF R3X X = an upgrade is available.
DK424 Release 4.0 Upgrade Procedure––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 150DKAdmin/DKBackup DK424 Release 4.0 Upgrade Procedure 1. Using DKAdmin or DKBackup Release 4.0, download the customer data from the currently installed processor. Save this “Customer” data as a backup in case you must re- install the current processor and/or processor ROM/Flash memory release level. NoteYou must use DKAdmin or DKBackup Release 4.0 for this procedure. Prior releases of these programs do not provide DK Release 4.0 Upload/Download/Upgrade capabilities. 2. Using DKAdmin or DKBackup, create a new customer for the upgrade. Important!When creating the new customer, select the currently installed processor type and release level—not the R4.0 Release level. 3. Using DKAdmin or DKBackup, select the customer created in Step 2 (not Step 1). 4. Start the upgrade procedure, using the Upgrade (F5 ) function from the “Backup/Restore Data” menu. 5. Choose Yes when prompted to Backup From DK First . 6. After the current data is downloaded, follow the DKAdmin/DKBackup screen instructions to change the processor and/or ROMs/flash memory and reinitialize. The procedure for changing ROMs and flash memory is provided in figures on the following pages of this appendix. Important!When changing the processor and ROM/flash memory for the “Upgrade to” processsor, you can add one RSIU to complete the upgrade at 9600 bps. However: lDo not add a new station or Tie/DID line PCBs. lDo not change the order in which the PCBs are installed in the slots. lBe sure to reinitialize the “Upgrade to” processor twice and set the DK TTY port with Programs 76 and 03. 7. Continue with the upgrade procedure as prompted by the DKAdmin or DKBackup screens until the process is complete. NoteAn upgrade example, “DK424 Release 4.0 Upgrade Programming Example” on Page 154 , describes what changes take place in the customer data during the DKAdmin/DKBackup upgrade procedure to make the upgrade transparent to the end user.