Toshiba Strata Dk Admin/ Dk Backup User Guide

							––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––DNIS Administration
91Administration Menu (DKAdmin)
5. Highlight the DAY Ring field and enter the desired DAY ringing point.
©Press F2 to review the Ringing Point Identification codes.
©Press F6 to select a ringing point. Highlight the ringing point you wish to assign and 
press Enter.
6. Highlight the DAY2 Ring field and repeat Step 5.
7. Highlight the NIGHT Ring field and repeat Step 5.
8. Highlight the DNIS Voice Mail ID Number field and type a DNIS Voice Mail ID Number, 
using up to 16 characters and press Enter
...or
to enter a range for all your DNIS addresses, press F5. A pop-up dialog box displays. Type 
the starting voice mail ID number and press Enter. A message displays:
All ports will be reset to default values. Go ahead?
9. Press Enter to reset the default values or Esc to exit without resetting.
10. Press F10 to save your entries and return to the DNIS Administration screen.
DNIS Network Table Assignments
äTo set/change CO line access codes and network telephone numbers
1. Select the DNIS Network Table Assignments option and press Enter. The DNIS 
Network Table Assignments screen displays.
This screen (shown 
right) enables you to 
set/change CO line 
access codes and 
network telephone 
numbers so that DNIS 
calls can be routed 
externally over the 
public telephone 
network.
2. Highlight the CO Line 
Access Code and 
Network Telephone 
Number field for the 
DNIS Network Table Reference number with which you wish to work.
3. Type the CO line access code and network telephone number, using up to 27 digits and 
press Enter. To remove an entry, with the field highlighted, press F4.
4. Press F10 to save your entries and return to the DNIS Administration screen. 
						

							Distributed Hunt Group Administration––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
92DKAdmin/DKBackup
DNIS Tenant Lock Assignments
äTo set/change passwords for station port numbers
1. Select the DNIS Tenant Lock Assignments option and press Enter. The DNIS Tenant 
Night Lock Assignments screen displays.
This screen (shown 
right) enables you to 
set/change passwords 
for station port 
numbers for each of 
your DNIS tenant 
night numbers.
2. Highlight the Current 
Password field of the 
Tenant number with 
which you wish to 
work.
3. Type the password, 
using up to four digits and press Enter.
4. Highlight the Set Password Station Port field and type the set password station port 
number (1 ~ 3 digits) and press Enter.
5. Press F10 to save your entries and return to the DNIS Administration screen. 
6. Press Esc to return to the Main Menu. Your files are saved and a message displayed:
Upload modified programs to DK now?
7. Press Enter to return to the Main Menu without uploading the information or highlight 
Yes and press Enter to upload the files.
Distributed Hunt Group Administration
NoteThis option cannot be used by Strata DK Release 3 or below.
äTo maintain your distributed hunt group assignments (up to 32)
1. Type h. The 
Distributed Hunt 
Group Primary 
Directory Number 
Hunt-To Assignments 
screen displays (shown 
right).
2. Highlight the DH 
Group DN No. field of 
the Distributed Hunt 
Group number with 
which you wish to 
work. 
						

							–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Call Forward Assignments
93Administration Menu (DKAdmin)
3. Type a DH Group [DN] (up to four digits) and press Enter. If the entered number 
conflicts with a DN/Port already assigned, an error message displays.
4. Highlight the Hunt PDN 01 field. Type the hunt [PDN] number and press Enter
...or
press F6 to select the number from a table. Highlight the desired number and press 
Enter.
5. Repeat Step 4 for each Hunt PDN field.
NoteThe Hunt PDN fields scroll once you reach the far right column. You can continue to 
access Hunt PDNs using the right arrow key.
6. Press F9 to save the entries and upload the data to the DK, or F10 to save the assignments 
and return to the Main Menu.
äTo display and update your DNIS/DID Ringing assignments for a hunt group
äPress F2 and the DNIS/DID Line Ringing Assignments screen displays. See “To specify 
your ringing options” on Page 87 for procedures on working with this screen.
äTo display and update your CO Line Ringing assignments for a hunt group
äPress F3 and the CO Line Ringing Assignments screen displays. See “To specify your 
ringing options” on Page 87 for procedures on working with this screen.
Call Forward Assignments
NoteThis option cannot be used by Strata DK Release 2 or below.
äTo set/change the call forward assignments
1. Type w. The System 
Directory Number Call 
Forward Assignments 
screen displays (shown 
right).
2. Highlight the Upload 
field for the desired 
port number. To select 
a port number 
assignment for 
uploading to the DK, 
press the spacebar. A 
check mark (Ö) 
displays next to the 
port number. To de-select the item for upload, press the spacebar again.
3. Highlight the Call Forward To DN field and type the [DN] to call forward to and press 
Enter
...or
press F6 to select the [DN] from a table. Highlight the desired number and press Enter. 
						

							E911/CAMA Trunk Programs (R4 Only)–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
94DKAdmin/DKBackup
4. Highlight the next Call Forward Type field. A default value (All, Busy, No Answer, Busy/
No Answer) is entered in this field based on your selection in Step 3. To change the 
assignment, press + /- to toggle the selections and press Enter.
5. Highlight the Call Forward Timer field. A default value is entered in this field based on 
your selection in Step 3. To change the assignment, type the number of seconds (08-60) 
you wish to apply before the call forward executes for “No Answer” or “Busy/No 
Answer” conditions. Press Enter.
6. Press F4 to cancel a call forward assignment for a port.
7. Press F8 to save the entries and upload the selected data to the Strata DK, or F9 to save 
the entries and upload all the data to the Strata DK, or F10 to save the assignments and 
return to the Main Menu.
Important!If CF is set for a PDN using DKAdmin, the CF Button does not light unless the 
Strata DK power is turned off (five seconds) and then on.
äTo use the Strata DK’s program files to edit
1. Press F2 and the DK Code dialog box displays.
2. Type the DK Code: XXXX, where XXXX is the Strata DK level 1 security code set in 
Program 00. The DK System Program File screen displays.
NoteIf the Problem: Unable to Establish Communications screen 
displays, follow the troubleshooting steps on the screen and/or refer to Appendix A to 
correct the problem.
3. Press F2 to select (tag) all Program No. (data) files.
4. Highlight YES and press Enter. DKAdmin establishes communications to the Strata DK, 
turns on LED 10 in Program 77-1, and receives data blocks. This information displays on 
the PC screen as it occurs.
5. Follow Step 2 ~ Step 4 of “To edit ACD programs” on Page 70.
NoteFor more information on downloading DK information, refer to the procedures in 
Chapter 7 – Backup Menu (DKBackup).
E911/CAMA Trunk Programs (R4 Only)
NotePrograms *11~*13 cannot be used by Strata DK Release 3 or earlier.
The E911/CAMA Trunk Programs option in the Administration Menu enables you to maintain 
E911 and Centralized Automatic Message Accounting (CAMA) trunk programs.
Program 
*10 provides two assignable RSTU, KSTU2, RDSU, PSTU, or PESU ports to 
interface with Central Office (CO) E911 trunks. This program is only used when CAMA 
trunks are connected to an E911 adjunct interface box, not when using Toshiba RMCU/RCMS 
CAMA trunks.
E911 enhanced operation provides locator information (i.e., more complete name and address 
information, including building, floor, etc.) to the responding agency. This is done by sending 
the station number of the 911 caller to the E911 emergency center. This locator information is 
then cross-referenced with name/number/address data in the E911 central database, and the 
E911 operator receives the precise location along with the basic information. 
						

							–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––E911/CAMA Trunk Programs (R4 Only)
95Administration Menu (DKAdmin)
The Strata DK16e and DK424 accomplishes this with a special interface between the KSU and 
the CO. This special interface takes the station number information and sends it through the 
public network in a format compatible with the central E911 database. This special interface is 
required in addition to sending software within the Strata DK16e and DK424. The required 
interface is an external device (Telident or Proctor) that interfaces with up to two analog 
station ports.
Programs 
*10-11 and *10-12 assign which RSTU, KSTU2, RDSU, PSTU, or PESU standard 
telephone ports are connected to the E911 interface unit. Program 04 Directory Number data 
must be blank for E911 RSTU-KSTU2 ports.
Program 
*10-91 assigns the time allowed to dial each digit after dialing 9 when using the E911 
feature. This time will affect the time that LCR or CO Line dial tone is returned when dialing 
9. However, a user can dial a 9+ (non-911) calls normally before receiving LCR or CO line 
dial tone and the DK will route the call appropriately.
Program 
*10-92 assigns the time the DK will wait before sending the Station [PDN] to the 
E911 SLT port after the E911 SLT port answers.
äTo access E911/CAMA Trunk Programs using RMCU/RCMS CAMA trunks
äFrom the 
Administration Menu, 
type 9. The E911/
CAMA Trunk 
Programs screen 
displays (shown right).
äTo edit E911/CAMA trunk programs
1. Highlight the program number and press F3. The Edit Program screen displays. The 
screen varies, depending upon the program selected.
NoteYou can also use the Find function to quickly move to a program by typing the first 
digit of the program number. DKAdmin highlights the first program number matching 
the entry. 
2. Highlight the field you wish to change and enter the information. Read only fields do not 
accept entries.
3. Press F9 to save the entries and upload the data to the DK, or F10 to save the E911/
CAMA trunk assignments and return to the E911/CAMA Trunk Programs screen.
Important!The DKAdmin PC must be connected to the Strata DK to upload any changes to 
this data (see Appendix A – Connecting to Strata DK for procedures on 
connecting the DKAdmin PC to a Strata DK).
4. Press the Esc key to close the E911/CAMA Trunk Programs screen and return to the 
Administration Menu. 
						

							E911/CAMA Trunk Programs (R4 Only)–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
96DKAdmin/DKBackup
äTo use the Strata DK’s program files to edit
1. Press F2 and the DK Code dialog box displays.
2. Type the DK Code: XXXX, where XXXX is the DK level 1 security code set in Program 
00. The DK System Program File screen displays.
NoteIf the Problem: Unable to Establish Communications screen 
displays, follow the troubleshooting steps on the screen and/or refer to Appendix A – 
Connecting to Strata DK to correct the problem.
3. Press F2 to select (tag) all Program No. (data) files.
4. Highlight Yes and press Enter. DKAdmin establishes communications to the Strata DK, 
turns on LED 10 in Program 77-1, and receives data blocks. This information displays on 
the PC screen as it occurs.
5. Follow Step 2 ~ Step 4 of “To edit E911/CAMA trunk programs” above.
äTo view notes on a program
äHighlight the program and press F5.
NoteYou can also use the Find function to move quickly to a program by typing the first 
one or two digits of the program number. The program highlights the first program 
number matching your entry.
©Use the Up/Down arrow keys to scroll the description.
©Press F10 to print the description.
©Press Esc to return to the E911/CAMA Trunk Programs screen. 
						

							–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––ISDN Programs (R4 Only)
97Administration Menu (DKAdmin)
ISDN Programs (R4 Only)
NoteThis option cannot be used by Strata DK Release 3 or earlier.
The Integrated Services Digital Network (ISDN) Programs option in the Administration Menu 
enables you to maintain ISDN programs.
Release 4.0 provides the Primary Rate Interface (PRI) ISDN capabilities. Release 4.1/4.2 will 
introduce the ISDN Basic Rate Interface (BRI). PRI features apply to the following Release 4 
processors: RCTUBA3/BB4, RCTUC3/D4, and RCTUE3/F4. Like T1, ISDN PRI is not 
supported on the RCTUA4 small system processor.
äTo access ISDN Programs
äFrom the 
Administration Menu, 
type i. The ISDN 
Programs screen 
displays (shown right).
äTo edit ISDN programs
1. Highlight the program number and press F3. The Edit Program screen displays. The 
screen varies, depending upon the program selected.
NoteYou can also use the Find function to quickly move to a program by typing the first 
digit of the program number. DKAdmin highlights the first program number matching 
the entry. 
2. Highlight the field you wish to change and enter the information. Read only fields do not 
accept entries.
3. Press F9 to save the entries and upload the data to the DK, or F10 to save the ISDN 
assignments and return to the ISDN Programs screen.
Important!The DKAdmin PC must be connected to the Strata DK to upload any changes to 
this data (see Appendix A – Connecting to Strata DK for procedures on 
connecting the DKAdmin PC to a Strata DK).
4. Press the Esc key to close the ISDN Programs screen and return to the Administration 
Menu.
äTo use the Strata DK’s program files to edit
1. Press F2 and the DK Code dialog box displays.
2. Type the DK Code: XXXX, where XXXX is the DK level 1 security code set in Program 
00. The DK System Program File screen displays. 
						

							Backup/Restore Data–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
98DKAdmin/DKBackup
NoteIf the Problem: Unable to Establish Communications screen 
displays, follow the troubleshooting steps on the screen and/or refer to Appendix A – 
Connecting to Strata DK to correct the problem.
3. Press F2 to select (tag) all Program No. (data) files.
4. Highlight Yes and press Enter. DKAdmin establishes communications to the Strata DK, 
turns on LED 10 in Program 77-1, and receives data blocks. This information displays on 
the PC screen as it occurs.
5. Follow Step 2 ~ Step 4 of “To edit ISDN programs” on Page 97.
äTo view notes on a program
äHighlight the program and press F5.
NoteYou can also use the Find function to move quickly to a program by typing the first 
one or two digits of the program number. The program highlights the first program 
number matching your entry.
©Use the Up/Down arrow keys to scroll the description.
©Press F10 to print the description.
©Press Esc to return to the ISDN Programs screen.
Backup/Restore Data
For the Backup/Restore Data option, see “Backup Data” on Page 100 and see “Restore Data” 
on Page 102.
View/Print Data
For the View/Print Data option, see “View/Print Data” on Page 115. 
						

							99Backup Menu (DKBackup)
Backup Menu (DKBackup)7
NoteThe Backup Menu is only available in the DKBackup program. The Check Processor 
Type, Backup/Restore Data, and View/Print Data appear in both the DKBackup 
Backup Menu and the DKAdmin Administration Menu. These functions are identical 
(e.g., screens, operations, commands, etc.) whether you use DKAdmin or DKBackup.
DKAdmin/DKBackup makes backing up and restoring Strata DK programs quick and easy 
and saves valuable time and labor when upgrading Strata DK software. You may use this 
function to:
©Download all customer data from a programmed Strata DK to the DKAdmin/DKBackup 
PC.
©Upload and restore an updated customer database from the DKAdmin/DKBackup PC to 
your customer’s Strata DK.
©Upgrade data from a Strata DK processor to a new higher level processor.
©View/print customer program ASCII files.
Notes
lWhen you create a new customer record using the Maintain Customer File option, 
DKAdmin/DKBackup creates a new PC disk directory, XXX.DK, and places the specified 
files into this directory.
XXX = the customer directory which is named when creating a new customer, using the 
Maintain Customer File option in the File Menu.
The .DK extension is automatically added by DKAdmin/DKBackup when creating the 
directory in DOS.
lThe Strata DK programming telephone (station 205 or 213) cannot be in the programming 
mode when backing up or restoring Strata DK program files.
lAnytime PRGALL is restored to a Strata DK, system power must be turned OFF (3 
seconds) and then ON. This is required to make Programs 03,
 *29, 39, 59, and *41~2 take 
effect in Strata DK Release 2. It is only required for Programs 03, 76-1,
 *41-2, and *50 in 
Strata DK Release 3~Release 4.
lDo not use Backup Data (F3) or Restore Data (F4) to upgrade processors.
lWhen upgrading processors, Primary, Phantom, and Distributed Hunt Group default 
[DNs] that are not on the original processor are blanked out on the new processor to 
prevent [DN] conflicts. This includes default data in Programs 04, 
*04, *09, and 71-0. 
						

							Check Processor Type–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
100DKAdmin/DKBackup
Check Processor Type
äTo check processor type
1. Select a customer using the Select Customer option in the File Menu.
2. From the Administration Menu/Backup Menu, press c to display a pop-up dialog box.
3.Enter the four-digit DK Code. The default is 0000. This is the “first level password” which 
is set in the Strata DK Program 00. The code does not display as you type it.
4. DKAdmin/DKBackup pulls Program 00 and displays the processor type, ROM/Flash 
version and release numbers, along with the same information of the selected customer 
database. Verify that the displayed information is the same as the processor installed in the 
DK system.
Notes
lIf the PC and Strata DK do not communicate, the Problem: Unable to Establish 
Communications screen appears. Follow the instructions on the screen and/or see 
Appendix A – Connecting to Strata DK to correct the problem.
lMake sure the programming telephone (station 205 or 213) is not in the programming 
mode.
Backup Data
äPrior to backing up
1. Select a customer using the Select Customer option in the File Menu.
NoteBefore you can select the customer, you must use the Maintain Customer File option 
to create a customer.
2. Establish a communications path between the PC (running DKAdmin/DKBackup) and the 
Strata DK using the Dial DK option or by making a direct connection to the Strata DK (see 
Appendix A – Connecting to Strata DK).
3. After connecting the DKAdmin/DKBackup PC to the Strata DK, select the Administration 
Menu/Backup Menu and run the Check Processor Type option to verify that the customer 
file format is the same as the installed Strata DK processor. When checking the processor, 
you must enter the DK code programmed on the installed processor.
Important!Make sure the processor type, ROM/Flash release number (1~4) are the same as 
the customer database you are backing up. Release 3 and 4.X are considered the 
same for backing up and restoring databases.
If the Problem: Unable to Establish Communications screen displays, follow the steps on 
the screen and/or see Appendix A – Connecting to Strata DK to correct the problem.
äTo back up (download) a customer’s database
1. After checking the processor type, select the Administration Menu/Backup Menu and type 
b. The DK Code dialog displays.
2. Enter the four-digit DK Code (if prompted to do so).
Important!You must enter the code that is programmed on the installed processor.