Toshiba Strata Dk Admin/ Dk Backup User Guide

							––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––System/Station Administration
51Administration Menu (DKAdmin)
Change Verified 
A.C.If selected for this feature, a station can change the Verified Account Codes established in 
Program 69. 
Change T.C.O. 
CodeIf selected for this feature, a station can change the Toll (Restriction) Class Override 
codes. 
DND Override 
Allowed If selected for this feature, a station can override other stations that are in the DND mode.
Executive 
Override 
AllowedThis program enables a station to break into and overhear an existing station conversation 
by dialing the digit
 3 after the busy station number. A warning tone may be set optionally.
Private Override 
AllowedPrivacy Override enables a station to enter into and overhear an existing CO line 
conversation by pressing a common CO line button.
Page Group 
Assignments
(A ~ D)Digital and electronic telephones can be assigned to intercom page groups with this 
program. Each group can have as many as 120 stations. The RCTUC/RCTUD common 
control unit can support as many as eight groups, and the RCTUB and the RCTUA units 
can support up to four. Telephones can be a member of more than one group. Station 
users can access each group separately by dialing access codes.
Handsfree 
Disabled It is possible to disable the intercom handsfree function on any digital or electronic 
telephone.
Handsfree No 
WarningNormally, a one-second warning tone is sent to a handsfree digital or electronic telephone 
to inform its user that someone is calling and that they can be heard. If the warning tone is 
not desired, this assignment can disable it. 
OCA Enabled 
(Receive)A busy digital or electronic telephone can receive a second voice communication on 
intercom via Handsfree Answerback if the OCA feature is installed. If a calling station does 
not have the automatic function, the user must dial an extra digit of
 2 after hearing busy 
tone in order to gain access to OCA.
All Call Page 
AllowedAssigns the station to be included in the All Call Paging group. A maximum limit of 120 
telephones (Toshiba digital or electronic) can be assigned to receive all call page.
BOV Tone
(Off = 2 Beeps, 
On = 
Continuous)If a digital or electronic telephone [DN] is busy and it receives a call on an idle [DN] or CO 
button from another station or an outside line, the telephone receives two muted-ring 
bursts three seconds apart or continuously repeating muted-ring bursts every three 
seconds on the idle [DN].
Pooled Line
(On = No Flash if 
No Ring)If on, incoming line calls in pooled line groups only flash on pooled line buttons.
HS-OCA
WNT (Off = No 
WNT, On = S-
OCA WNT)Activates/deactivates 2-way voice path to Off-hook Call Announce caller. Available only on 
digital telephones.
OCA
(Off = Speaker, 
On = Handset)A busy digital or electronic telephone can receive a second voice communication over the 
telephone handset/headset or over the telephone speaker.
Block Exec/
Privacy OverrideIf selected, executive and privacy override to the selected station is not allowed.
Group Pickup 
Assignments
(1 ~ 20)Stations can be divided into as many as 20 pickup groups. Station users can pick up calls 
that are ringing any station within their group by dialing a single access code for a flexible 
button, and pick up calls that are ringing stations in other groups by dialing selected 
access codes. Stations can belong to more than one group. Table 3 Attribute Definitions
 (continued)
AttributeDescription 
						

							System/Station Administration–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
52DKAdmin/DKBackup
Ringing Line 
Preference A user, by going off-hook (or by pressing the Speaker button) may be automatically 
connected to the lowest line ringing in without having to press a CO line button or dial an 
access button.
Automatic 
Preference Automatic Preference via handset off-hook or the Speaker button is the automatic 
connection to lines or the intercom under various conditions. 
Hunt to 
Directory 
Number [DN]If a station is busy, Station Hunting enables the ringing of an alternate station as defined by 
the assignments in this program. If the “hunt-to” station is busy, the system tries to ring the 
next “hunt-to” station, and so on.
Standard 
Telephone 
Camp-on ToneCamp-on tone is sent when the busy standard telephone receives a transferred CO line 
call. Camp-on tone is two one-second bursts of 1209Hz/interrupted by 160ms bursts, 
three-seconds apart.
Hold/Park Recall 
Time Each station can have a different time (from 011 to 160 seconds) from the point of placing 
a call on hold or park to the point of recall.
MW Lamp
(Off = No Lamp, 
On= With Lamp)Turns on and off a message waiting LED for EKT and flash button.
LCD Personal 
Messages (10-
19) Allowed This option enables LCD digital and electronic telephones to store up to ten personal 
messages and offers the option of entering alphanumeric memos for each of the LCD’s 
Station Speed Dial numbers.
Hold Display 
Scroll 
(On=Enabled)Disables/enables the Hold Display Scroll feature independently for each telephone. When 
more than one call is on hold on a telephone, the Hold Display Scroll feature enables a 
user to scroll through the held lines.
Key 13-TR/14-TR 
After AnswerDetermines whether or not a toll restricted telephone user is allowed to dial additional 
digits after answering an incoming CO line call. Initialized data sets both LEDs off for all 
telephone users. Both LEDs should be turned on for Toll Restricted telephones that must 
answer incoming CO line calls and use speed dial buttons programmed to Hold or Park 
calls and access the page system automatically.
No CF/NA 
Handsfree A Handsfree Answerback call to an idle station in the Call Forward No-Answer or Call 
Forward-Busy/No Answer mode does not forward if this feature is activated. This prevents 
the call from being forwarded 8 ~ 60 seconds after the called party has been talking in the 
handsfree talk mode (handset on-hook). Outside calls and busy intercom calls to the 
station continues to forward with this feature set.
DKT2000 Cont. 
DTMF Tones Off 2000-series Digital Telephones can send DTMF tones for as long as station users press 
their buttons (80 msec. minimum). This feature can be disabled with LED 17. If disabled, 
DTMF tones sent by these telephones are either 80 or 160 milliseconds, depending on the 
selection made with Program 10-1, LED 04 and Program 10-2, LED 06.
Automatic Hold If this feature is allowed, station users with CO line buttons can place a CO line or intercom 
call on hold automatically by pressing another CO line button, or the DN/intercom button 
and dialing the number.
Busy Station 
Ringing/Busy 
Station TransferBusy Station Ringing (BSR) and Busy Station Transfer (BST) operate together to ensure 
that a busy station always receives transferred line calls along with LED and tone 
indications. The station or Voice mail (VM)/auto attendant device that transfers the call 
must be programmed with BST (LED 20 ON) and the one that receives it must have BSR 
(LED 19).
Fixed Call 
Forward to 
Station PortFixed Call Forwarding is different from other station Call Forwarding options. It is fixed in 
terms of the destination station number which is assigned in this program. The station user 
cannot change the Fixed Call Forward destination, unlike the other station Call Forwarding 
options. 
Ring Transfer 
(Camp-on) Time If a busy or ringing station does not answer a call sent to it via call transfer (CO line or over 
tie lines), the station originating the transfer is recalled after an amount of time determined 
with this program. Table 3 Attribute Definitions
 (continued)
AttributeDescription 
						

							––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––System/Station Administration
53Administration Menu (DKAdmin)
Copy Range (F2)
äTo copy a range of attributes 
1. Press F2 from the Port 
Attributes screen and a 
pop-up dialog box 
displays (shown right), 
warning you of the 
consequences of using 
this feature.
2. Press any key to continue and a pop-up box requesting port numbers displays: Copy to 
Port(s): 000 to 079.
3. Enter the port numbers in the from and to fields. A warning message appears if you enter a 
number out of range. A pop-up dialog box displays asking you to confirm the copy 
request.
4. Highlight Yes and press Enter to continue or press Enter to discontinue and return to 
the Port Attribute screen.
5. If you answered Yes in Step 4, another pop-up dialog box displays: Do You Want to 
Copy PRG38/PRG39-Flexible Key Assignments Also?
Highlight Yes and press Enter to copy to the PRG38/39 Key Assignments and range of 
ports. Press Enter to only copy to the range of ports.
LCR Station 
GroupThis option assigns the station to a particular LCR group routing scheme. The Least Cost 
Routing (LCR) feature enables the system to automatically route each outgoing voice call 
over common carriers and selected lines. The customer chooses these lines for the 
specific time of day, and for system users with varying priorities.
Station T.R. Digit 
Restriction Digit Toll Restriction involves the system analyzing the area and office codes, and 
selectively enabling/disabling outgoing calls following the criteria defined in Area Code 
Tables and Office Code Tables. If T.R. Digit Restriction is enabled, a station cannot dial 
digits after dialing a telephone number.
Station T.R. 
Restriction 
CodeEach of the Toll Restriction classes established in Program 46 can be assigned a code 
with this program. If one of these codes is entered at a station, the station assumes the 
code’s class for that call. When the call is complete, the station returns to its regular class 
assigned in Program 48. Table 3 Attribute Definitions
 (continued)
AttributeDescription 
						

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54DKAdmin/DKBackup
Flexible Button Assignments (F5)
äTo view or change flexible button assignments
1. Press F5 from the Port 
Attributes screen and the 
Port Flexible Key 
Assignments screen 
displays (shown right).
2. To change a flexible 
button assignment, 
highlight the Flexible 
Key Assignment and 
press:
©F5–Pause to 
deactivate or blank 
out a key 
assignment.
©F9–Increment SD to add multiple speed dial key assignments.
Important!You can only use this key when you are assigning more than one speed dial key at 
a time. If you have not just added a speed dial key assignment, the message Must 
Assign System/Station Speed Dial First displays.
If you leave the cursor in the same field and continue to press F8, the speed dial 
key number increments. To add consecutive speed dial key assignments, you must 
continue to highlight the next field before pressing F8.
3. Press Esc to return to the Port Attributes screen.
Important!
lAfter restoring flexible keys (Program 39) data, turn the DK system off for five seconds, 
then turn it back on to apply the changes made.
lIf you change the keystrip type (Program 38) from the station attribute screen, all keystrip 
buttons will be set to Program 38 default assignments. If you wish to change a keystrip 
type (from 20 to 10, for example) and save the existing (first 10) key button assignments, 
operate Program 38 from the Program Administration Section option.
äTo copy selected keys to selected ports
1. Press Ctrl+F2 and a pop-up dialog 
box displays (shown at right).
2. Press any key to continue.
3. Highlight a key and press the spacebar 
to select. An asterisk appears next to 
your selection. Continue until all the 
keys you want to copy have been 
selected. 
						

							––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––System/Station Administration
55Administration Menu (DKAdmin)
4. Press Ctrl+F2 again. A pop-up 
dialog box displays (shown at right).
5. Type the desired ports and press 
Enter. Another pop-up dialog box 
displays asking you confirm the 
change.
6. Highlight Yes and press Enter to make the change or No to cancel the changes.
7. Press F10 to save the changes you just made.
CO Line Assignments (F6)
äTo view CO line assignments
1. Press F6 from the Port 
Attributes screen. The 
Port CO Line 
Information screen 
displays (shown right).
2. To turn any program 
on/off, highlight the 
program number for 
the CO Line and press 
the spacebar. A check 
mark indicates the 
program is on.
3. Press Esc to return to the Port Attributes screen.
Speed Dial Assignments (F7)
äTo assign speed dial assignments
äPress F7 from the Port 
Attributes screen. The 
Port Speed Dial 
Numbers & Memos 
screen displays (shown 
right). Refer to Page 
68 for procedures. 
						

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56DKAdmin/DKBackup
System Messages (F8)
äTo assign system messages
äPress F8 from the Port 
Attributes screen. The 
Port Personal 
Messages screen 
displays (shown right). 
Refer to Page 49 for 
procedures.
Saving/Uploading Programmed Data (F9)
äTo upload programmed data
äAfter completing your programming, press F9 to save the information and begin the 
uploading process. See “Restore Data” on Page 102 for complete procedures. 
						

							––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––System/Station Administration
57Administration Menu (DKAdmin)
Printout Examples
Customer Name
PCB Placement Per Program 03 Assignments
CABINET 1 R11 RCTU S11 S12 S13 S14 S15 S16
PCB Type
RCTUB PDKU PDKU RSTU RATU RDTU PIOU
Port Nos.000~007 008~015 016~023 024~027 028~035
Line Nos001~008
OptionRRCS-8 OCA OCA 8-TDGL TTY/MDU
CABINET 2 S21 S22 S23 S24 S25 S26 S27 S28
PCB Type
RSTU RCOU RSTU PIOU RDTU PDKU
Port Nos.036~043 044~051 052~059 060~067
Line Nos009~016 017~924
OptionRCOS ACD/MIS 8-TDGL
Figure 7 Cabinet PCB Installation Printout
Figure 8 System Speed Dial Numbers
(prints out with System/Station Administration Report)
CUSTOMER NAME
System Speed Dial
System Speed Dial
Bin NumberSystem
Speed Dial NumberSystem
Speed Dial Memo
600
601
602
603
604
605
6....17145833700
13124675889
1723727173721
4773938
4737473
4789994
434...TOSHIBA
CHICAGO
NEW YORK
DOWN
TOWN
DEALER A
DEALER B
Figure 9 System Telephone LCD Messages
(prints out with System/Station Administration Port)
CUSTOMER NAME
System Messages
System LCD
Message NumberMessage
Line 1Message
Line 2
060
061
062
063
064
06...OUT TO LUNCH
IN A MEETING
CALL BOB AT 3:00
BACK AT 7 PM
RETURN ON MONDAYUNTIL 1:00PM
UNTIL 2:30PM
583-1111
OR 8PM I HOPE
OR TUESDAY 
						

							System/Station Administration–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
58DKAdmin/DKBackup
Figure 10 Basic Telephone/Port Assignments 
(prints out with System/Station Administration Report)System/Station Administration
Ê
C
S
N
Ë
Phy. 
Port 
No.
Ì
PT
     Í
Telephone 
Location
Î
Log 
Port 
No.Ï
Int. 
No.
Ð
DID 
No.
        Ñ
Telephone LCD 
User Name
  Ò
VM CF 
ID Code
  Ó
VM MW 
ID Code
001
002
003
004
005
006
007
008
009001
002
003
004
005
006
007
008
009DO
DO
DO
DO
DO
DO
DO
DO
DOOFFICE #114
OFFICE #112
OFFICE #109
OFFICE #87
OFFICE #107
CAFETERIA
SHIPPING DOCK
CONFERENCE
PHONE ROOM000
001
002
003
004
005
006
007
0083200
3201
3202
3203
3204
3205
3206
3207
32083200
3201
3202
3203
3204
3205
3206
3207
3208SALLY 3200
LINDA 3201
GARDEN 3202
HARDWARE 3203
FRED C 320491200
92201
92202
92203
92204
92205
92206
92207
9220892200
93201
23202
93203
93204
93205
93206
93207
93208
ÊCabinet Slot Number in which the port is installed.
ËPhysical Port Numbers: RCTA = 001~031; RCTUB = 000~079; RCTUC/D = 000~239; RCTUE/F = 000~335
Port Type: DKAdmin scans Program 03 and identifies all physical ports and reads other programs as shown by (   ) to
identify special ports.
ÌPort Identification Codes
AC - Attendant Console Port (Prog 03, code 51)
DL - DID Line Port (Prog 03, code 71~73 and *41-2)
DD - Digital Port with DSS (Prog 03, code 63, 64)
DO - Digital Port with OCA (Prog 03, code 62, 64, 28)
DT - Digital Port (Prog 03, code 61, 63, 27)
ED - Electronic Port with DSS (Prog 03, code 23, 24)
EO - Electronic Port with EOCU (Prog 03, code 22, 24,
         26)
ET - Electronic Port (Prog 03, code 21, 23, 25)
ST - Standard Port (Prog 03, code 25~31)
TL - TIE Line Port (Prog 03, code 71~73 and *41-2)
VA - Vacant Port (Prog 03, code DO)
PT  -  P o r t Ty p eSpecial PortsAG - ACD Announcement Port (Prog 14-3)
AM - ACD Music Port (Prog 14-3)
AP - AA Primary Announcer (Prog 23)
AS - AA Secondary Announcer (Prog 24)
BM - Background Music Port (Prog 03, 10-2/LED 09/10, 19)
DI - PDIU-DI Port (Prog 20)
DS - PDIU-DS Port (Prog 20)
DP - Doorphone Port (Prog 77-1)
EA - External Amplifier Port (Prog 10-3)
MP - Modem Pool (Prog 21)
VM - Voice Mail Port (Prog 31, LED 17 ON)
ÍThis is a test field in which the location of the physical port wiring termination point (telephone jack) may be entered.
ÎLogical Port associated with physical port.
ÏIntercom number associated with logical port.
ÐDirect-in-Dial number associated with logical port. (Column not available in DKAdmin R4 or higher software.)
ÑLCD User Name associated with logical port.
ÒVoice Mail Call Forward (#656) code.
ÓVoice Mail Message Retrieve (#657) code. 
						

							––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––System/Station Administration
59Administration Menu (DKAdmin)
Figure 11 Station Attributes by Station 
(prints out with current port attributes)
CUSTOMER NAME
Intercom 202/Port 002 Attributes for BRIAN No: 202
PRG KEY Feature Description Attribute
38
80
27
30
3001
02Telephone Keystrip Type
Ring Tone
Volume Level
Speakerphone Enabled
MIC Key Lock Enabled20-Button (A)
3
3
3
3
Figure 12 Flexible Key Assignments by Station 
(prints out with current port attributes)
CUSTOMER NAME
Intercom 202/Port 002 Flexible Key Assignments for BRIAN No: 202
Key
No.Flexible Key Assignment Flexible Key AssignmentKey 
No.
10
 9
 8
 7
 6
 5
 4
 3
 2
 1ACD - Log In/Out
Station Speed Dial 011
Station Speed Dial 010
ACD - Agent Not Available
ACD - Pickup
ACD - Wrap Up
ACD - Record Account
Speed Dial Select (*Key)
Pooled Line 302
IntercomACD - End of Shift
System Speed Dial 605
System Speed Dial 604
ACD - Cancel Queue Alarm
ACD - Monitor Call
System Speed Dial 600
System Speed Dial 601
System Speed Dial 602
System Speed Dial 603
ACD - Help20
19
18
17
16
15
14
13
12
11
Figure 13 Station Speed Dial/Memos by Station 
(prints out with current port attributes)
CUSTOMER NAME
Intercom 202/Port 002 Speed Dial Numbers & Memos for BRIAN No: 202
Speed Dial
Bin NumberSpeed Dial
NumberSpeed Dial
Memo
010
011
012
0137584930
5849605
5840396HOME
MARY
DOCTOR JONES 
						

							System/Station Administration–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
60DKAdmin/DKBackup
Figure 14 Station Personal LCD Messages by Station 
(prints out with current port attributes)
CUSTOMER NAME
Intercom 202/Port 002 Personal Messages for BRIAN No: 202
Personal
Message NumberMessage
Line 1Message
Line 2
010
011CALL BRIAN ASAP
OUT OF OFFICE UNTIL AUG. 15
Figure 15 Station CO Line Ringing and Access Assignment by Station 
(prints out with current port attributes)
CUSTOMER NAME
Intercom 202/Port 002 CO Line Information for BRIAN No: 202
CO
Line81 82 83 84 85 86 87 88 89 40 41 43 *81 *84 *87
001
002
003
3
3
33
3
3
81 - Program 81 - DAY Immediate Ring
82 - Program 82 - DAY 12 Second Delay Ring
83 - Program 83 - DAY 24 Second Delay Ring
84 - Program 84 - DAY 2 Immediate Ring
85 - Program 85 - DAY 2 12 Second Delay Ring
86 - Program 86 - DAY 2 24 Second Delay Ring
87 - Program 87 - NIGHT Immediate Ring
88 - Program 88 - NIGHT 12 Second Delay Ring
89 - Program 89 - NIGHT 24 Second Delay Ring
40 - Program 40 - Station CO Line Access (Incoming/Outgoing)
41 - Program 41 - Station Outgoing Call Restriction
43 - Program 43 - 0+ Credit Card Dialing Option
*81~*87 - Programs *81~*87 - Ground/Loop/Start/CO Line to [DN] LED
 Flash Assignments