Toshiba Strata Dk Admin/ Dk Backup User Guide
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––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Step 4: Install DKBackup 21Installing DKBackup Notes lIf you installed DKBackup for the first time, a 280BCKUP directory was created and the DKBackup files copied to it. lIf you upgraded an existing DKBackup program, your customer database has been maintained in the 280BCKUP directory. DOS Only PC from CD-ROM In the rare case your DOS only PC has a CD-ROM, follow these steps: 1. Insert the CD-ROM into your CD- ROM drive. Change the DOS prompt to that drive and type: cd\dkados and press Enter. Type: install and press Enter. 2. Go to Step 3 of the procedure entitled “DOS only PC from Floppy Disks” below. Disregard procedures refering to Disk #2. CAUTION!During installation, selecting “New Installation” overwrites the existing DKBackup customer list if you already have DKBackup or 280Backup installed on your PC. Although the customer list is overwritten, you can still retrieve the existing customer data associated to that name by adding that customer’s name using the “Maintain Customer” selection on the newly installed DKBackup. Do this for each customer name that is overwritten on the list. DOS only PC from Floppy Disks 1. Insert the DKBackup Disk #1 into drive A: (or B:). 2. Using DOS, type: a:\install (or b:\install) at the C: prompt and press Enter. The Toshiba Install DKBackup System screen automatically displays. Follow the prompts to install DKBackup. 3. During installation, if you have an existing customer file in an older version of DKBackup (280Backup) on your PC, highlight the DKBackup 4.0 Upgrade Installation Only selection and press Enter. ...or if you are installing for the first time, highlight the DKBackup 4.0 New Installation selection and press Enter. CAUTION!During installation, selecting “New Installation” overwrites the existing DKBackup customer list if you already have DKBackup or 280Backup installed on your PC. Although the customer list is overwritten, you can still retrieve the existing customer data associated to that name by adding that customer’s name using the “Maintain Customer” selection on the newly installed DKBackup. Do this for each customer name that is overwritten on the list. 4. Remove the floppy disk from your floppy disk drive and reset the PC to initialize the changes made during installation. 5. Go to Step 3 in the “Run DKBackup” on Page 22.
Step 5: Run DKBackup Program–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 22DKAdmin/DKBackup Notes lIf you installed DKBackup for the first time, a 280BCKUP directory was created and the DKBackup files copied to it. lIf you upgraded an existing DKBackup program, your customer database has been maintained in the 280BCKUP directory. lIf your Config.sys file is changed and you have problems with the new file when you reboot your computer, restore the original file (i.e., Config. bak). Step 5: Run DKBackup Program NoteRunning the program under Windows 95, 98 or Windows NT is recommended for the best performance. Start-up DKBackup under Windows 3.11, 95, 98 or Windows NT 4.0 äClick on the DKBackup icon. The Toshiba Title screen displays. Start-up DKBackup in MS-DOS 1. From the C:\ prompt, type CD 280BCKUP and press Enter. 2. From the C:\BCKUP prompt, type dkbackup and press Enter. The Toshiba Title screen displays. Run DKBackup NoteIf the DKBackup red or green hardware key is not installed, the following message displays: Hardware key Not Installed. Exiting to DOS. OK. Install the DKBackup hardware key, then retry running the program. 1. Once the Toshiba Title screen displays, press any key to continue. This message appears: Please Enter Your User ID: 2. Type Master and press Enter. This message appears: Please Enter Your Password. 3. Type Master and press Enter. For security, your password does not display on the screen as you type it. The default DKBackup Password File Maintenance screen displays (shown right). It is recommended that you change the MASTER password and create any other user passwords. 4. To change or add passwords, see “User Password Level Setup” on Page 121.
––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Step 5: Run DKBackup Program 23Installing DKBackup 5. After completing your password setup, press Esc. The message Do You Want To Copy User File Back On The Installation Disk? displays. 6. Highlight Yes and press Enter. If you choose No, your new passwords are not installed on the disk. 7. A “Copy to Drive” dialog box displays. The box defaults to drive A:. If you do not want drive A:, type the drive letter to which you wish to copy the installation information. Press Enter. A dialog box displays asking you to insert the DKBackup Installation Disk into the appropriate disk drive. 8. Insert the DKBackup Installation Disk into the floppy-disk drive and press any key to continue. When complete, a message Process Successful displays and your new passwords are now available on your DKBackup Installation Disk. 9. Press any key to display the DKBackup Main Menu screen (shown right). You are now ready to use DKBackup and can use your: ©Modified installation disks to install DKBackup on additional workstations. ©New passwords to log in to DKBackup. Set Windows DKBackup Program Properties 1. Right click on the DKBackup desktop icon, then click on Properties. The DKBackup Properties dialog box displays (shown at right). 2. Select the Program Tab screen (shown at right). You should see: Cmd line: C:\BCKUP\DKBCKUP.BAT Working: C:\BCKUP 3. In the Run box, select Maximized from the drop-down menu. 4. Click Apply. 5. On the same screen, click Advanced. The Advanced Program Settings screen displays.
Step 5: Run DKBackup Program–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 24DKAdmin/DKBackup 6. From Advanced Program Settings screen (shown at right), check only the Suggest MS-DOS mode as necessary option. Click on OK. NoteOther screen settings should not be selected. 7. Select the Memory Tab screen (shown at right). All fields should read Auto. If you make changes, click on OK. 8. Select the Screen Tab screen (shown at right). The selected settings should be: Usage: Full-screen Window: Display toolbar Restore settings on startup Performance: Fast ROM emulation Dynamic memory allocation If you make changes, click on Apply.
––––––––––––––––––––––––––––––––––––––––––––––––––Step 6: Connect to the Strata DK Telephone System 25Installing DKBackup 9. Select the Misc Tab screen (shown at right). 10. Only the items in the Termination, Other and Windows shortcut keys boxes should be selected. NoteIt is best not to allow screen savers. If you make changes, click on Apply. 11. Close the DKBackup Properties dialog box and return to Step 3 of “Start-up DKBackup under Windows 3.11, 95, 98 or Windows NT 4.0” on Page 22. Step 6: Connect to the Strata DK Telephone System äTo program or update a Strata DK, you must be connected to the Strata DK telephone system. For procedures on connecting your PC to the Strata DK, see Appendix A – Connecting to Strata DK.
Step 6: Connect to the Strata DK Telephone System––––––––––––––––––––––––––––––––––––––––––––––––––– 26DKAdmin/DKBackup
27Using DKAdmin/DKBackup Using DKAdmin/DKBackup4 This chapter shows you how to log on and off DKAdmin/DKBackup, use the pull-down menus and select system options, respond to system and error messages, and describes the keyboard conventions used in the programs. Before You Start Before using DKAdmin/DKBackup, you must: ©Connect your personal computer to a Strata DK in order to send/receive data between the DKAdmin/DKBackup PC and a Strata DK (see Appendix A – Connecting to Strata DK for procedures). ©Properly install the DKAdmin/DKBackup hardware key (see Chapter 2 – Installing DKAdmin and Chapter 3 – Installing DKBackup for procedures). ©Correctly set your communications (see Chapter 8 – Options Menu). Logging On DKAdmin äTo log on to DKAdmin 1. After powering up your computer, at the C: prompt type CD 280ADMIN and press Enter. 2. From the C:\280ADMIN prompt, type dkadmin and press Enter. The Toshiba start-up page displays (shown right). 3. Type your User ID and press Enter. 4. Type your password and press Enter.
Logging On––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 28DKAdmin/DKBackup If you have entered your User ID and password correctly, the DKAdmin Main Menu displays (shown right). All DKAdmin activity originates from the DKAdmin Main Menu. The three items across the DKAdmin Main Menu bar (i.e., File, Administration, Options) enable you to perform the many functions shown in Figure 5. Some items may not be available for selection, depending on your assigned User ID and password. The menus shown here depict DKAdmin Master password Level 9 options. Important!It is recommended to run “ReIndex Files” each time you start to use DKAdmin/ DKBackup. If files are not indexed correctly you may encounter problems using some functions of DKAdmin/DKBackup.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Logging On 29Using DKAdmin/DKBackup Figure 4 DKAdmin Main Menu Options 1089 File Administration OptionsSelect Customer Maintain Customer File Dial DK Hangup Connection Transfer DK Data About Exit Telephone Flexible Button Assignments Add-on Module Button Assignments DSS Console Button Assignments Attendant Console Flexible Button Assignments System Speed Dial Numbers Station Speed Dial Numbers View Cabinet Diagram Check Processor Type System/Station Administration Flexible Key Programming Section Speed Dial Programming Section ACD Administration Section Program Administration Section Security Maintenance Section Directory Number Administration DNIS Administration Distributed Hunt Group Administration Call Forward Assignments E911/CAMA Trunk Programs (R4 Only) ISDN Programs (R4 Only) Backup/Restore Data View/Print DataACD Programs ACD Agent Programs View All Programs View System Features by Subject System Number Plan & Port Locations System Wide Option Programs Station Options Programs Station (Gnd/Loop) Co Line Assignment Programs Station Group Programs Security/Account/T.R. Ovr. Programs Voice Mail Integration Programs ACD Programs ACD Agent Programs DK Auto Attendant Programs Attendant Console Programs T1 Programs Ground/Loop Start CO Line Programs DID/Tie Line Programs IMDU or RMDS Modem/DID/DNIS AssignmentToll Restriction Programs Data Interface Unit Programs Doorphone/Ext. Paging/BGM/Conference LCR Programs Multiple Directory Number Programs ANI Programs DNIS Programs DKT/RPCI/OA Interface Programs Class/Caller ID Programs Distributed Hunt Programs Call Park Programs Off Hook Call Announce Programs Standard Telephone MW/Camp-on Tone Programs Enhanced 911 Programs ISDN Programs Initialization Programs DNIS/DID/ANI Line Assignments DNIS Number/Name/Ringing/VM-ID Assignments DNIS Network Table Assignments DNIS Tenant Lock Assignments System Installation Systems UtilitiesCompany General Information Screen Type/Color Installation Printer Type Selection System Miscellaneous Variables User Password Level Setup Communications Setup ReIndex Files
Logging On––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 30DKAdmin/DKBackup DKBackup äTo log on to DKBackup 1. After powering up your computer, at the C: prompt type CD 280BCKUP and press Enter. 2. From the C:\280BCKUP prompt, type dkbckup and press Enter. The Toshiba start-up page displays (shown right). 3. Type your User ID and press Enter. 4. Type your password and press Enter. If you have entered your User ID and password correctly, the DKBackup Main Menu displays (shown right). All DKBackup activity originates from the DKBackup Main Menu. The three items across the DKBackup Main Menu bar (i.e., File, Backup, Options) enable you to perform the many functions shown in Figure 5. Some items may not be available for selection, depending on your assigned User ID and password. The menus shown here depict DKBackup Master password Level 9 options.