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Toshiba Strata Dk Admin/ Dk Backup User Guide

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    							––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Step 4: Install DKBackup
    21Installing DKBackup
    Notes
    lIf you installed DKBackup for the first time, a 280BCKUP directory was created and the 
    DKBackup files copied to it. 
    lIf you upgraded an existing DKBackup program, your customer database has been 
    maintained in the 280BCKUP directory.
    DOS Only PC from CD-ROM
    In the rare case your DOS only PC has 
    a CD-ROM, follow these steps:
    1. Insert the CD-ROM into your CD-
    ROM drive. Change the DOS prompt to that drive and type: cd\dkados and press 
    Enter.
    Type: install and press Enter.
    2. Go to Step 3 of the procedure 
    entitled “DOS only PC from Floppy Disks” below. Disregard procedures refering to Disk 
    #2.
    CAUTION!During installation, 
    selecting “New Installation” overwrites the existing DKBackup customer list if you already 
    have DKBackup or 280Backup installed on your PC. Although the customer list is overwritten, 
    you can still retrieve the existing customer data associated to that name by adding that 
    customer’s name using the “Maintain Customer” selection on the newly installed DKBackup. 
    Do this for each customer name that is overwritten on the list.
    DOS only PC from Floppy Disks
    1. Insert the DKBackup Disk #1 into drive A: (or B:).
    2. Using DOS, type: a:\install (or b:\install) at the C: prompt and press Enter. 
    The Toshiba Install DKBackup System screen automatically displays. Follow the prompts 
    to install DKBackup.
    3. During installation, if you have an existing customer file in an older version of DKBackup 
    (280Backup) on your PC, highlight the DKBackup 4.0 Upgrade Installation 
    Only selection and press Enter.
    ...or if you are installing for the first time, highlight the DKBackup 4.0 New 
    Installation selection and press Enter.
    CAUTION!During installation, selecting “New Installation” overwrites the existing 
    DKBackup customer list if you already have DKBackup or 280Backup installed on your PC. 
    Although the customer list is overwritten, you can still retrieve the existing customer data 
    associated to that name by adding that customer’s name using the “Maintain Customer” 
    selection on the newly installed DKBackup. Do this for each customer name that is overwritten 
    on the list.
    4. Remove the floppy disk from your floppy disk drive and reset the PC to initialize the 
    changes made during installation.
    5. Go to Step 3 in the “Run DKBackup” on Page 22. 
    						
    							Step 5: Run DKBackup Program––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
    22DKAdmin/DKBackup
    Notes
    lIf you installed DKBackup for the first time, a 280BCKUP directory was created and the 
    DKBackup files copied to it. 
    lIf you upgraded an existing DKBackup program, your customer database has been 
    maintained in the 280BCKUP directory.
    lIf your Config.sys file is changed and you have problems with the new file when you 
    reboot your computer, restore the original file (i.e., Config. bak).
    Step 5: Run DKBackup Program
    NoteRunning the program under Windows 95, 98 or Windows NT is recommended for the 
    best performance.
    Start-up DKBackup under Windows 3.11, 95, 98 or Windows NT 4.0
    äClick on the DKBackup icon. The Toshiba Title screen displays.
    Start-up DKBackup in MS-DOS
    1. From the C:\ prompt, type CD 280BCKUP and press Enter.
    2. From the C:\BCKUP prompt, type dkbackup and press Enter. The Toshiba Title 
    screen displays.
    Run DKBackup
    NoteIf the DKBackup red or green hardware key is not installed, the following message 
    displays: Hardware key Not Installed. Exiting to DOS. OK. Install 
    the DKBackup hardware key, then retry running the program.
    1. Once the Toshiba Title screen displays, press any key to continue. This message appears: 
    Please Enter Your User ID:
    2. Type Master and press Enter. This message appears: Please Enter Your 
    Password.
    3. Type Master and press Enter. For security, your password does not display on the 
    screen as you type it.
    The default DKBackup 
    Password File 
    Maintenance screen 
    displays (shown right).
    It is recommended that 
    you change the MASTER 
    password and create any 
    other user passwords.
    4. To change or add 
    passwords, see “User 
    Password Level Setup” on 
    Page 121. 
    						
    							––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Step 5: Run DKBackup Program
    23Installing DKBackup
    5. After completing your password setup, press Esc. The message Do You Want To 
    Copy User File Back On The Installation Disk? displays.
    6. Highlight Yes and press Enter. If you choose No, your new passwords are not installed 
    on the disk.
    7. A “Copy to Drive” dialog box displays. The box defaults to drive A:. If you do not 
    want drive A:, type the drive letter to which you wish to copy the installation information. 
    Press Enter. A dialog box displays asking you to insert the DKBackup Installation Disk 
    into the appropriate disk drive.
    8. Insert the DKBackup Installation Disk into the floppy-disk drive and press any key to 
    continue. When complete, a message Process Successful displays and your new 
    passwords are now available on your DKBackup Installation Disk.
    9. Press any key to display 
    the DKBackup Main Menu 
    screen (shown right).
    You are now ready to use 
    DKBackup and can use 
    your:
    ©Modified installation 
    disks to install 
    DKBackup on 
    additional 
    workstations.
    ©New passwords to log 
    in to DKBackup.
    Set Windows DKBackup Program Properties
    1. Right click on the DKBackup desktop icon, 
    then click on Properties.
    The DKBackup Properties dialog box displays 
    (shown at right).
    2. Select the Program Tab screen (shown at 
    right). You should see:
    Cmd line: C:\BCKUP\DKBCKUP.BAT
    Working: C:\BCKUP
    3. In the Run box, select Maximized from the 
    drop-down menu.
    4. Click Apply.
    5. On the same screen, click Advanced. The 
    Advanced Program Settings screen displays. 
    						
    							Step 5: Run DKBackup Program––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
    24DKAdmin/DKBackup
    6. From Advanced Program Settings screen 
    (shown at right), check only the Suggest 
    MS-DOS mode as necessary option. 
    Click on OK.
    NoteOther screen settings should not be selected.
    7. Select the Memory Tab screen (shown at 
    right). All fields should read Auto. If you 
    make changes, click on OK.
    8. Select the Screen Tab screen (shown at right). 
    The selected settings should be:
    Usage: Full-screen
    Window: 
    Display toolbar
    Restore settings on startup
    Performance:
    Fast ROM emulation
    Dynamic memory allocation
    If you make changes, click on Apply. 
    						
    							––––––––––––––––––––––––––––––––––––––––––––––––––Step 6: Connect to the Strata DK Telephone System
    25Installing DKBackup
    9. Select the Misc Tab screen (shown at right).
    10. Only the items in the Termination, Other and 
    Windows shortcut keys boxes should be 
    selected.
    NoteIt is best not to allow screen savers.
    If you make changes, click on Apply.
    11. Close the DKBackup Properties dialog box 
    and return to Step 3 of “Start-up DKBackup 
    under Windows 3.11, 95, 98 or Windows NT 
    4.0” on Page 22.
    Step 6: Connect to the Strata DK Telephone System
    äTo program or update a Strata DK, you must be connected to the Strata DK telephone 
    system. For procedures on connecting your PC to the Strata DK, see Appendix A – 
    Connecting to Strata DK. 
    						
    							Step 6: Connect to the Strata DK Telephone System–––––––––––––––––––––––––––––––––––––––––––––––––––
    26DKAdmin/DKBackup 
    						
    							27Using DKAdmin/DKBackup
    Using DKAdmin/DKBackup4
    This chapter shows you how to log on and off DKAdmin/DKBackup, use the pull-down 
    menus and select system options, respond to system and error messages, and describes the 
    keyboard conventions used in the programs.
    Before You Start
    Before using DKAdmin/DKBackup, you must:
    ©Connect your personal computer to a Strata DK in order to send/receive data between the 
    DKAdmin/DKBackup PC and a Strata DK (see Appendix A – Connecting to Strata DK 
    for procedures).
    ©Properly install the DKAdmin/DKBackup hardware key (see Chapter 2 – Installing 
    DKAdmin and Chapter 3 – Installing DKBackup for procedures).
    ©Correctly set your communications (see Chapter 8 – Options Menu).
    Logging On
    DKAdmin
    äTo log on to DKAdmin
    1. After powering up your 
    computer, at the C: 
    prompt type CD 
    280ADMIN and press 
    Enter.
    2. From the C:\280ADMIN 
    prompt, type dkadmin 
    and press Enter. The 
    Toshiba start-up page 
    displays (shown right).
    3. Type your User ID and 
    press Enter.
    4. Type your password and 
    press Enter. 
    						
    							Logging On–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
    28DKAdmin/DKBackup
    If you have entered 
    your User ID and 
    password correctly, the 
    DKAdmin Main Menu 
    displays (shown right).
    All DKAdmin activity 
    originates from the 
    DKAdmin Main 
    Menu.
    The three items across 
    the DKAdmin Main 
    Menu bar (i.e., File, 
    Administration, 
    Options) enable you to perform the many functions shown in Figure 5. Some items may 
    not be available for selection, depending on your assigned User ID and password. The 
    menus shown here depict DKAdmin Master password Level 9 options.
    Important!It is recommended to run “ReIndex Files” each time you start to use DKAdmin/
    DKBackup. If files are not indexed correctly you may encounter problems using 
    some functions of DKAdmin/DKBackup. 
    						
    							–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Logging On
    29Using DKAdmin/DKBackup
    Figure 4 DKAdmin Main Menu Options
    1089
    File
    Administration
    OptionsSelect Customer
    Maintain Customer File
    Dial DK
    Hangup Connection
    Transfer DK Data
    About
    Exit
    Telephone Flexible Button Assignments
    Add-on Module Button Assignments
    DSS Console Button Assignments
    Attendant Console Flexible Button Assignments
    System Speed Dial Numbers
    Station Speed Dial Numbers View Cabinet Diagram
    Check Processor Type
    System/Station Administration
    Flexible Key Programming Section
    Speed Dial Programming Section
    ACD Administration Section
    Program Administration Section
    Security Maintenance Section
    Directory Number Administration
    DNIS Administration
    Distributed Hunt Group 
    Administration
    Call Forward Assignments
    E911/CAMA Trunk Programs        
    (R4 Only)
    ISDN Programs (R4 Only)
    Backup/Restore Data
    View/Print DataACD Programs
    ACD Agent Programs
    View All Programs
    View System Features by Subject
    System Number Plan & Port Locations
    System Wide Option Programs
    Station Options Programs
    Station (Gnd/Loop) Co Line Assignment 
    Programs
    Station Group Programs
    Security/Account/T.R. Ovr. Programs
    Voice Mail Integration Programs
    ACD Programs
    ACD Agent Programs
    DK Auto Attendant Programs
    Attendant Console Programs
    T1 Programs
    Ground/Loop Start CO Line Programs
    DID/Tie Line Programs
    IMDU or RMDS Modem/DID/DNIS 
    AssignmentToll Restriction Programs
    Data Interface Unit Programs
    Doorphone/Ext. Paging/BGM/Conference
    LCR Programs
    Multiple Directory Number Programs
    ANI Programs
    DNIS Programs
    DKT/RPCI/OA Interface Programs
    Class/Caller ID Programs
    Distributed Hunt Programs
    Call Park Programs
    Off Hook Call Announce Programs
    Standard Telephone MW/Camp-on Tone 
    Programs
    Enhanced 911 Programs
    ISDN Programs
    Initialization Programs
    DNIS/DID/ANI Line Assignments
    DNIS Number/Name/Ringing/VM-ID 
    Assignments
    DNIS Network Table Assignments
    DNIS Tenant Lock Assignments
    System Installation
    Systems UtilitiesCompany General Information
    Screen Type/Color Installation
    Printer Type Selection
    System Miscellaneous Variables
    User Password Level Setup
    Communications Setup
    ReIndex Files 
    						
    							Logging On–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
    30DKAdmin/DKBackup
    DKBackup
    äTo log on to DKBackup
    1. After powering up 
    your computer, at the 
    C: prompt type
    CD 280BCKUP and 
    press Enter.
    2. From the 
    C:\280BCKUP 
    prompt, type 
    dkbckup and press 
    Enter. The Toshiba 
    start-up page displays 
    (shown right).
    3. Type your User ID and 
    press Enter.
    4. Type your password 
    and press Enter.
    If you have entered your User ID and password correctly, the DKBackup Main Menu 
    displays (shown right).
    All DKBackup activity 
    originates from the 
    DKBackup Main 
    Menu.
    The three items across 
    the DKBackup Main 
    Menu bar (i.e., File, 
    Backup, Options) 
    enable you to perform 
    the many functions 
    shown in Figure 5. 
    Some items may not 
    be available for 
    selection, depending 
    on your assigned User ID and password. The menus shown here depict DKBackup Master 
    password Level 9 options. 
    						
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