Toshiba Strata Dk Admin/ Dk Backup User Guide
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––––––––––––––––––––––––––––––––––––––––––––––Connection to Strata DK Via Toshiba Data Interface Units 131 Connection to Strata DK Via Toshiba Data Interface Units Customer Dialer Setup ©DIU String:ATS2=43~~~ATDDYYY (YYY is the intercom or directory number of the PDIU-DS connected to the TTY port) Note~~~ must be entered to send the carriage return signal following ATS2=43. ©Modem String: (nothing) ©After Connect String: (nothing) To Make Connection 1. From File Menu, select Dial DK and press Enter 2. Highlight the customer form the customer list (scroll with arrow key or type initials) 3. Press F2 to establish the DIU to DIU connection. (The DIU string will be sent from the DKAdmin/DKBackup COM port.) 4. After connection is established, select desired function from the DKAdmin/DKBackup Main Menu. 5. After the DKAdmin/DKBackup session is complete, go to the File Menu and press h to hang up the connection. PC COM Port PC to Modem Type Cable (Dealer Supplied) Digital Telephone with PDIU-DI or RPCI-DI (integrated) DK Backup/Admin Personal Computer (2-pair - 1000 feet maximum, 24 AWG wire) Station DK Prog 20; LED 01, 02, and 17 ON for PDIU-DI or RPCI-DI Port(SW1-4 Off) (SW1-4 Off)(SW3 – TTY Position)PDKU PDKU PDIU-DS (YYY) PPTC25MDM TTY Port6-pair Modular Cord Customer Strata DK DK Prog. 20: LED 01, 04 and 17 ON for PDIU-DS Port 1. Program 03 Code 41 for RSSU, PIOU, PIOU(S) slot. Program 03, Code 49 for RSIU Slot 11. Program 76-1, 76-2 for RSIU, RSIS, TSIU, or WSIU TTY Port setup. 2. Program 03 Code 62 or 64 for PDKU slot. 3. PDIU-DS Jumper plugs (P1-P9) must be set to the B-C position when connected to the TTY port. *** 3093 (yellow) (Telephone type, cross-pinned) Notes2 2 RSSU, RSIU, TSIU, WSIU or RSIS1 PIOU, PIOUS1 Figure 17DKAdmin/DKBackup PC Connected to Strata DK Via Toshiba Data Interface Units—1000 ft. Maximum
Remote Modem Connection to External Modem/TTY Port––––––––––––––––––––––––––––––––––––––––––––––– 132DKAdmin/DKBackup Remote Modem Connection to External Modem/TTY Port Communication Setup (See Communication Setup in Chapter 8 – Options Menu.) ©Use default values for direct modem init. If using a fax/modem, you may have to include &Q6 or &K0 into the modem initialization string to turn off data compression. Customer Dialer Setup ©DIU string: (nothing) ©Modem string:ATDTX...X (X...X is the telephone number of CO line that rings the external modem). ©After connect string: DK Security Code (optional) To Make Connection 1. From the File Menu select the Dial DK and press Enter. 2. Highlight customer. 3. Press F4; DKAdmin/DKBackup causes remote modem to go off-hook and dial the external modem. (The Modem Initialization String and the Modem String will be sent from the DKAdmin/DKBackup COM port.) NoteYou may press F5 in this step to send the customer modem string only and not the modem initialization string. 4. After remote modem and external modem establish communications (handshake), DKAdmin/DKBackup will flash back to the DK Dial Option. At this point you may proceed with DKAdmin/DKBackup. TTY Port Remote Modem PC COM Port Standard PC/ Modem Cable External Modem CO Line or RSTU PortCO Line DK Backup/Admin Personal Computer Public Telephone NetworkRSSU,RSIU, RSIS, TSIU, or WISU PIOU, PIOUS (SW3 – TTY Position) 3 Pair Modular Cord (Telephone type, cross-pinned) Customer Strata DK PPTC25MDM (yellow) External modem must have the following AT commands set: (S0=1, B1,E0,L2,M1,Q1,V1,X4,Y0,&C1,&D2,&G0) Turn off data compression. External Modem or Built-in to PC Modem 0920 (assigned to ring modem) Turn off data compression. Figure 18 DKAdmin/DKBackup PC Remote Modem Connected to Strata DK External Modem/TTY Port (Direct Modem to Modem Call)
––––––––––––––––––––––––––––––––––––––––––––––––––––––––Voice Call Transferred to Modem Connection 133 5. After the DKAdmin/DKBackup session is complete, go to the File Menu and press h to hang up the connection. Voice Call Transferred to Modem Connection (Strata DK IMDU, RMDS, or External Modem) Communication Setup (See Communication Setup in Chapter 8 – Options Menu.) ©Use default values for direct modem init. If using a fax/modem, you may have to include &Q6 or &K0 into the modem initialization string to turn off data compression. ©Direct modem initialization should be: Default. Customer Dialer Setup ©DIU string: (nothing) ©Modem string:ATX3 D NoteFor some 14.4 or 28.8 fax modems, you may have to enter AT&Q6X3 D. ©After connect string: DK Security Code (optional) RCOU PDKU Port Remote Modem1 CO Line PC to Modem Type Cable (Dealer Supplied) CO LineLine DK Backup/Admin Personal Computer Public Telephone NetworkPIOU / PIOUS IMDU Modem SW3, or RSIU /RMDS modem 2 Customer Strata DK Standard Telephone Voice Path Data PathDigital Telephone External Modem2 RS-232PPTC25MDM (yellow) TTY 3-Pair Modular RSTU Notes1. External or Built-in to PC. Turn off data compression. 2. Either IMDU, RMDS, or External modem can be used to connect remotely. If IMDU is used, put SW3 in the Modem position; if an External modem is used, put SW3 in the TTY position. Refer to Progams 76 and 77-1 to setup RMDS modem. 0921 (Telephone type, cross-pinned) External modem must have the following AT commands set: (S0=1, B1,E0,L2,M1,Q1,V1,X4,Y0,&C1,&D2, &G0) Turn off data compression. Figure 19 DKAdmin/DKBackup PC Modem Connected to Strata DK System Built-in IMDU, RMDS (or External Modem) Voice Call First, then Modem to Modem Connection
Voice Call Transferred to Modem Connection––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 134DKAdmin/DKBackup To Make Connection 1. From File Menu, type d. 2. Highlight the customer from the customer list. 3. At the remote site, use the standard telephone (connected to the DKAdmin/DKBackup remote modem) to call a telephone (or attendant console) at the customer site. 4. When the call is answered, request that the call be transferred to the IMDU or RMDS by dialing Cnf/Trn + # 1 9; or, if using an external modem connected to the TTY port, by dialing Cnf/Trn + the external modem (RSTU) station number. Important!The transferring party must hang up after transferring to the modem. 5. After the call is transferred and you hear modem tone from the IMDU, RMDS, or external modem, press F5, hang up the standard telephone when the DKAdmin/DKBackup PC modem goes off-hook. (The Modem String will be sent from the DKAdmin/DKBackup COM port.) The modems will handshake and connect, the After Connect String is sent to the Strata DK (if programmed). NoteIf you press F4 in this step, DKAdmin/DKBackup will send the Modem Initialization String (from the Communications Setup Option) and then the Modem String (from the Customer File). If using a 28.8 fax/modem with you DKAdmin/DKBackup PC, it may be necessary to include &Q6 or &K0 in the Modem Initialization String to turn off data compression. 6. After the connection is established, select the desired function from the Administration Menu/Backup Menu and proceed. 7. After the DKAdmin/DKBackup session is completed, go to the File Menu and press h to hang up the connection. The DKAdmin/DKBackup PC sends +++ ATZ H to the DKAdmin/DKBackup PC modem, closing the communication link to the DK. Important! lWhen connected to an IMDU or RMDS modem, the Strata DK will drop the connection if an incorrect DK maintenance security code is entered during a DKAdmin/DKBackup backup session. lYou may put the DK maintenance security code on the After Connect line in the Customer File setup. DKAdmin/DKBackup sends the DK security code automatically after the modem in the Strata DK and the DKAdmin/DKBackup modem establish connection. The data set in After Connect is sent after modem connection is established whenever F3, F4, or F5 is used. lIf the DKAdmin/DKBackup PC/modem connects to the Strata DK modem but then DKAdmin/DKBackup closes the COM port immediately, perform the following steps and try again: lMake sure DKAdmin/DKBackup modem baud rate is the same as the Strata DK modem baud rate. lRun the ReIndex Files option from the DKAdmin/DKBackup Options/System Utilities Submenu. lRemove the DK security code from the After Connect String.
–––––––––––––––––––––––––––––––––––––––––––––––––––––––––Remote Modem Connection to Modem Pool 135 Remote Modem Connection to Modem Pool Communication Setup ©DIU initialization string: use default values. Use default values for direct modem init. If using a fax/modem, you may have to include &Q6 or &K0 into the modem initialization string to turn off data compression. ©Direct modem init should be: default Customer Dialer Setup ©DIU string: (nothing) ©Modem string:ATDTXXXXXX. (XXXXXX is the external modem CO line number) ©After connect string:AT~~~ATDDYYY~~~ (YYY is the intercom number of the PDIU-DS connected to the TTY Port. (~~~ must be used to send carriage return signals.) The DKAdmin/DKBackup dialer sends this string to connect the PDIU-DS (XXX) to PDIU-D (YYY) when it detects (connect 1200) that the remote modem has connected to the external modem. PDKU PDKU PDIU-DS (YYY) PPTC25MDM External Modem Pool Remote Modem1 CO Line Standard PC / Modem Cable DK Backup/Admin Personal ComputerPublic Telephone NetworkPDIU-DS (XXX) TTY Port RSSU, RSIU,TSIU, WSIU or RSIS 2 CO LINE 3-pair Modular Cord Customer Strata DK See Figure A-7 for PDIU-DS modem pool configuration (SW3 – TTY Position) 3 4 Notes1. External or Built-in to PC. 2. Program 03 Code 41 for RSSU, PIOU, PIOU(S) slot. Program 03, Code 49 for RSIU Slot 11. Program 76-1, 76-2 for RSIU, RSIS, TSIU, or WISU TTY Port setup. 3. Program 03 Code 62 or 64 for PDKU slot. 4. PDIU-DS Jumper plugs (P1-P9) must be set to the B-C position when connected to the TTY port. 0922 Turn off data compression.PIOU, PIOUS 2(Telephone type, cross-pinned) (yellow) External modem must have the following AT commands set: (ATS0 = 1, ATB1_E0_L2_M1_Q1_V1_X4_Y0_&C1_&D2_&G0) Turn off data compression. Figure 20DKAdmin/DKBackup PC Remote Modem Connected to Strata DK Modem Pool – Then Auto Dial Modem Pool DIU to Strata DK DIU/TTY Port.
Remote Modem Connection to Modem Pool–––––––––––––––––––––––––––––––––––––––––––––––––––––––––– 136DKAdmin/DKBackup To Make Connection 1. From the File Menu select Dial DK and press Enter. 2. Highlight the customer form the customer list. 3. Press F4 to establish remote modem to external modem connection; the Modem Initialization String, the Modem String, and the After Connect String will be sent from the DKAdmin/DKBackup PC COM port. (After the modems connect, the “After connect” string will be sent out to cause PDIU-DS (XXX) to connect to PDIU-DS (YYY). DKAdmin/DKBackup goes back to the File Menu.) 4. Complete the DKAdmin/DKBackup administration functions. 5. After the DKAdmin/DKBackup session is completed, go to the File Menu and press h to hang up the connection.
–––––––––––––––––––––––––––––––––––––––––––––PC DIU/DIU Modem Pool Connection to Strata DK Modem 137 PC DIU/DIU Modem Pool Connection to Strata DK Modem Voice Call First, then Modem to Modem Connection Communication Setup ©Use default values. Customer Dialer Setup ©DIU string: (nothing) ©Modem string:ATD#42 ©After connect string: (nothing) Remote Modem Pool RS-232 CableCOM Port CO Lines Public Telephone Network Customer Strata DK Remote Strata DK See Figure A-8 for PDIU-DS/ Modem Pool Configuration Program 21 Assignment Attendant Digital Telephone PDKU PDIU-DS RS232 RCOU RSTU RCOU RSTU Voice Path Data Path • SW1-4 Off • Prog 20: LED 01, 02 and 17 ON for PDIU-DI Port PIOU or PIOUS with IMDU Modem SW3 Modem Position or RSIU with RMDS 1 DK Backup/Admin Personal Computer Remote Digital Telephone with PDIU- D2 or RPCI-DI 0923 2 Notes 1. Program 03 Code 62 or 64 for PDKU slot. 2. Program 39 The remote digital telephone must be equipped with the Data, Data Release, and Modem buttons. Figure 21DKAdmin/DKBackup PC DIU/DIU Modem Pool Connected to Strata DK Modem – Voice Call First, Then Modem to Modem Connection.
PC DIU/DIU Modem Pool Connection to Strata DK Modem–––––––––––––––––––––––––––––––––––––––––––––– 138DKAdmin/DKBackup To Make Connection 1. Select Customer from the Dial DK Option. 2. Call attendant at customer Strata DK from remote digital telephone (voice call using telephone handset). 3. From the remote digital telephone, press the Modem button to reserve the remote modem. The Modem button LED flashes. 4. When attendant answers, request to be transferred to the IMDU or RMDS (attendant must press Conf + # 1 9) and ask attendant to hang up. 5. When you hear IMDU or RMDS modem tone, press the Data button on the remote digital telephone and then press F5 (voice/modem) on the DKAdmin/DKBackup PC keyboard. The call is picked up by to the RSTU remote modem, disconnecting the voice path, and establishing the data path between the Strata DK modem, the PDIU-DS modem and the remote digital telephone PDIU/RPCI. The Data and Modem button LEDs are red steady. 6. After the IMDU or RMDS and remote modem communicate (handshake), proceed with DKAdmin/DKBackup. 7. After the DKAdmin/DKBackup session is complete, go to the File Menu and press h to hang up the connection.
–––––––––––––––––––––––––––––––––––––––––––––PC DIU/DIU Modem Pool Connection to Strata DK Modem 139 PC DIU/DIU Modem Pool Connection to Strata DK Modem DIU to DIU Connection, then Modem to Modem Connection Communication Setup ©Use default values. Customer Dialer Setup ©DIU string:ATS2=43~~~ATDDXXX (where XXX is the intercom or directory number of the PDIU-DS modem pool) ©Modem string:ATDTY...Y (where Y...Y is the CO line access code plus the telephone number of the CO line that will ring the IMDU or RMDS modem) ©After connect string: DK security code (optional) Remote Modem RS-232 CableCOM Port CO Lines DK Backup/Admin Personal Computer Public Telephone Network Customer Strata DK Remote Strata DK 2-pair (1000 ft maximum) See Figure A-8 for PDIU-DS / Modem Pool Configuration Digital Telephone with PDIU-D2 or RPCI-DI PDKU Directory Number XXX or Intercom Number XXX PDIU-DS RS232 RCOU RSTU RCOU • SW1-4 Off • Prog 20: LED 01, 02 and 17 ON for PDIU-DI, RPCI-DI Port PIOU or PIOUS with IMDU Modem SW3 Modem Position or RSIU with RMDS * *Program code 62 or 64 in Program 03 for PDKU PCBs that support PDIUS. Program 03 Code 41 for PIOU or PIOUS. Program 03 Code 49 for RSIU with RMDS Program 76 with 77-1 for RSIU with RMDS setup 0924 Figure 22DKAdmin/DKBackup PC DIU/DIU Modem Pool Connected to Strata DK Modem – DIU to DIU Connection, then Modem to Modem Connection.
PC DIU/DIU Modem Pool Connection to Strata DK Modem–––––––––––––––––––––––––––––––––––––––––––––– 140DKAdmin/DKBackup To Make Connection 1. Highlight Customer from the Dial DK Option and press Enter. 2. Highlight the appropriate customer, then press F3; the digital telephone DIU will connect to the remote modem PDIU-DS and then the remote modem will go off hook and seize a CO line and dial the CO line which rings the IMDU (normal ringing assignments in Strata DK Programs 81~89). Pressing F3 causes the DIU Initialization String, the DIU String, the Modem Initialization String, and the Modem String to be sent from the DKAdmin/DKBackup PC COM port in the order described here. 3. After the IMDU or RMDS and remote modem communicate (handshake), proceed with DKAdmin/DKBackup. 4. After the DKAdmin/DKBackup session is completed, go to the File Menu and press h to hang up the connection.