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Toshiba Strata Dk Admin/ Dk Backup User Guide

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    							––––––––––––––––––––––––––––––––––––––––––––––Connection to Strata DK Via Toshiba Data Interface Units
    131
    Connection to Strata DK Via Toshiba 
    Data Interface Units
    Customer Dialer Setup
    ©DIU String:ATS2=43~~~ATDDYYY
    (YYY is the intercom or directory number of the PDIU-DS connected to the TTY port)
    Note~~~ must be entered to send the carriage return signal following ATS2=43.
    ©Modem String: (nothing)
    ©After Connect String: (nothing)
    To Make Connection
    1. From File Menu, select Dial DK and press Enter
    2. Highlight the customer form the customer list (scroll with arrow key or type initials)
    3. Press F2 to establish the DIU to DIU connection. (The DIU string will be sent from the 
    DKAdmin/DKBackup COM port.)
    4. After connection is established, select desired function from the DKAdmin/DKBackup 
    Main Menu.
    5. After the DKAdmin/DKBackup session is complete, go to the File Menu and press h to 
    hang up the connection.
    PC COM Port
    PC to Modem Type
    Cable (Dealer Supplied)
    Digital
    Telephone with
    PDIU-DI
    or RPCI-DI
    (integrated) DK Backup/Admin 
    Personal Computer
    (2-pair - 1000 feet maximum, 24 AWG wire)
    Station
    DK Prog 20;
    LED 01, 02, and 17 
    ON for PDIU-DI
    or RPCI-DI Port(SW1-4 Off)
    (SW1-4 
    Off)(SW3 – TTY Position)PDKU
    PDKU PDIU-DS (YYY)
    PPTC25MDM
    TTY
    Port6-pair Modular Cord
    Customer Strata DK
    DK Prog. 20: LED 01, 
    04 and 17 ON for PDIU-DS Port
    1. Program 03 Code 41 for RSSU, PIOU, PIOU(S) slot.
    Program 03, Code 49 for RSIU Slot 11. 
    Program 76-1, 76-2 for RSIU, RSIS, TSIU, or WSIU TTY Port setup.
    2. Program 03 Code 62 or 64 for PDKU slot.
    3. PDIU-DS Jumper plugs (P1-P9) must be set to the B-C position when 
    connected to the TTY port.
    ***
    3093
    (yellow) (Telephone type,
     cross-pinned)
    Notes2
    2
    RSSU, RSIU, TSIU,
    WSIU or RSIS1
    PIOU, PIOUS1
    Figure 17DKAdmin/DKBackup PC Connected to Strata DK Via Toshiba Data Interface Units—1000 ft. 
    Maximum 
    						
    							Remote Modem Connection to External Modem/TTY Port–––––––––––––––––––––––––––––––––––––––––––––––
    132DKAdmin/DKBackup
    Remote Modem Connection to External 
    Modem/TTY Port
    Communication Setup
    (See Communication Setup in Chapter 8 – Options Menu.)
    ©Use default values for direct modem init. If using a fax/modem, you may have to include 
    &Q6 or &K0 into the modem initialization string to turn off data compression.
    Customer Dialer Setup
    ©DIU string: (nothing)
    ©Modem string:ATDTX...X
    (X...X is the telephone number of CO line that rings the external modem).
    ©After connect string: DK Security Code (optional)
    To Make Connection
    1. From the File Menu select the Dial DK and press Enter.
    2. Highlight customer.
    3. Press F4; DKAdmin/DKBackup causes remote modem to go off-hook and dial the 
    external modem. (The Modem Initialization String and the Modem String will be sent 
    from the DKAdmin/DKBackup COM port.)
    NoteYou may press F5 in this step to send the customer modem string only and not the 
    modem initialization string.
    4. After remote modem and external modem establish communications (handshake), 
    DKAdmin/DKBackup will flash back to the DK Dial Option. At this point you may 
    proceed with DKAdmin/DKBackup.
    TTY
    Port Remote
    Modem PC COM Port
    Standard PC/
    Modem Cable
    External
    Modem
    CO Line or RSTU PortCO Line
    DK Backup/Admin 
    Personal Computer
    Public
    Telephone
    NetworkRSSU,RSIU, RSIS,
    TSIU, or WISU
    PIOU, PIOUS
    (SW3 – TTY Position)
    3 Pair Modular Cord
    (Telephone type, cross-pinned)
    Customer Strata DK
    PPTC25MDM
    (yellow)
    External modem must have the following AT
    commands set:
    (S0=1, B1,E0,L2,M1,Q1,V1,X4,Y0,&C1,&D2,&G0)
    Turn off data compression.
    External Modem or 
    Built-in to PC Modem
    0920
    (assigned to ring modem)
    Turn off data compression.
    Figure 18 DKAdmin/DKBackup PC Remote Modem Connected to Strata DK External Modem/TTY Port 
    (Direct Modem to Modem Call) 
    						
    							––––––––––––––––––––––––––––––––––––––––––––––––––––––––Voice Call Transferred to Modem Connection
    133
    5. After the DKAdmin/DKBackup session is complete, go to the File Menu and press h to 
    hang up the connection.
    Voice Call Transferred to Modem Connection
    (Strata DK IMDU, RMDS, or External Modem)
    Communication Setup
    (See Communication Setup in Chapter 8 – Options Menu.)
    ©Use default values for direct modem init. If using a fax/modem, you may have to include 
    &Q6 or &K0 into the modem initialization string to turn off data compression.
    ©Direct modem initialization should be: Default.
    Customer Dialer Setup
    ©DIU string: (nothing)
    ©Modem string:ATX3 D
    NoteFor some 14.4 or 28.8 fax modems, you may have to enter AT&Q6X3 D.
    ©After connect string: DK Security Code (optional)
    RCOU
    PDKU
    Port Remote
    Modem1
    CO Line PC to Modem Type
    Cable (Dealer Supplied)
    CO LineLine DK Backup/Admin 
    Personal Computer
    Public
    Telephone
    NetworkPIOU / PIOUS
    IMDU Modem
    SW3, or RSIU
    /RMDS modem
    2
    Customer Strata DK
    Standard
    Telephone
    Voice Path
    Data PathDigital
    Telephone
    External Modem2
    RS-232PPTC25MDM
    (yellow)
    TTY
    3-Pair Modular
    RSTU
    Notes1. External or Built-in to PC. Turn off data compression.
    2. Either IMDU, RMDS, or External modem can be used to connect remotely. If IMDU 
    is used, put SW3 in the Modem position; if an External modem is used, put SW3 in 
    the TTY position. Refer to Progams 76 and 77-1 to setup RMDS modem.
    0921
    (Telephone type, cross-pinned)
    External modem must have the following AT
    commands set:
    (S0=1, B1,E0,L2,M1,Q1,V1,X4,Y0,&C1,&D2, &G0)
    Turn off data compression.
    Figure 19 DKAdmin/DKBackup PC Modem Connected to Strata DK System Built-in IMDU, RMDS (or 
    External Modem) Voice Call First, then Modem to Modem Connection 
    						
    							Voice Call Transferred to Modem Connection–––––––––––––––––––––––––––––––––––––––––––––––––––––––––
    134DKAdmin/DKBackup
    To Make Connection
    1. From File Menu, type d.
    2. Highlight the customer from the customer list.
    3. At the remote site, use the standard telephone (connected to the DKAdmin/DKBackup 
    remote modem) to call a telephone (or attendant console) at the customer site.
    4. When the call is answered, request that the call be transferred to the IMDU or RMDS by 
    dialing 
    Cnf/Trn + # 1 9; or, if using an external modem connected to the TTY port, by 
    dialing 
    Cnf/Trn + the external modem (RSTU) station number.
    Important!The transferring party must hang up after transferring to the modem.
    5. After the call is transferred and you hear modem tone from the IMDU, RMDS, or external 
    modem, press F5, hang up the standard telephone when the DKAdmin/DKBackup PC 
    modem goes off-hook. (The Modem String will be sent from the DKAdmin/DKBackup 
    COM port.) The modems will handshake and connect, the After Connect String is sent to 
    the Strata DK (if programmed).
    NoteIf you press F4 in this step, DKAdmin/DKBackup will send the Modem Initialization 
    String (from the Communications Setup Option) and then the Modem String (from the 
    Customer File). If using a 28.8 fax/modem with you DKAdmin/DKBackup PC, it may 
    be necessary to include &Q6 or &K0 in the Modem Initialization String to turn off data 
    compression.
    6. After the connection is established, select the desired function from the Administration 
    Menu/Backup Menu and proceed.
    7. After the DKAdmin/DKBackup session is completed, go to the File Menu and press h to 
    hang up the connection. The DKAdmin/DKBackup PC sends +++ ATZ H to the 
    DKAdmin/DKBackup PC modem, closing the communication link to the DK.
    Important!
    lWhen connected to an IMDU or RMDS modem, the Strata DK will drop the connection if 
    an incorrect DK maintenance security code is entered during a DKAdmin/DKBackup 
    backup session.
    lYou may put the DK maintenance security code on the After Connect line in the Customer 
    File setup. DKAdmin/DKBackup sends the DK security code automatically after the 
    modem in the Strata DK and the DKAdmin/DKBackup modem establish connection. The 
    data set in After Connect is sent after modem connection is established whenever F3, F4, 
    or F5 is used.
    lIf the DKAdmin/DKBackup PC/modem connects to the Strata DK modem but then 
    DKAdmin/DKBackup closes the COM port immediately, perform the following steps and 
    try again:
    lMake sure DKAdmin/DKBackup modem baud rate is the same as the Strata DK 
    modem baud rate.
    lRun the ReIndex Files option from the DKAdmin/DKBackup Options/System Utilities 
    Submenu.
    lRemove the DK security code from the After Connect String. 
    						
    							–––––––––––––––––––––––––––––––––––––––––––––––––––––––––Remote Modem Connection to Modem Pool
    135
    Remote Modem Connection to Modem Pool
    Communication Setup
    ©DIU initialization string: use default values. Use default values for direct modem init. If 
    using a fax/modem, you may have to include &Q6 or &K0 into the modem initialization 
    string to turn off data compression.
    ©Direct modem init should be: default
    Customer Dialer Setup
    ©DIU string: (nothing)
    ©Modem string:ATDTXXXXXX.
    (XXXXXX is the external modem CO line number)
    ©After connect string:AT~~~ATDDYYY~~~
    (YYY is the intercom number of the PDIU-DS connected to the TTY Port. (~~~ must be 
    used to send carriage return signals.) The DKAdmin/DKBackup dialer sends this string to 
    connect the PDIU-DS (XXX) to PDIU-D (YYY) when it detects (connect 1200) that the 
    remote modem has connected to the external modem.
    PDKU
    PDKU PDIU-DS (YYY)
    PPTC25MDM
    External
    Modem Pool Remote
    Modem1
    CO Line Standard PC / Modem
    Cable
    DK Backup/Admin 
    Personal ComputerPublic
    Telephone
    NetworkPDIU-DS (XXX)
    TTY
    Port RSSU, RSIU,TSIU,
    WSIU or RSIS
    2 
    CO LINE
    3-pair Modular Cord
    Customer Strata DK
    See Figure A-7 for PDIU-DS 
    modem pool configuration
    (SW3 – TTY Position)
    3
    4
    Notes1. External or Built-in to PC.
    2. Program 03 Code 41 for RSSU, PIOU, PIOU(S) slot.
    Program 03, Code 49 for RSIU Slot 11. 
    Program 76-1, 76-2 for RSIU, RSIS, TSIU, or WISU TTY Port setup.
    3. Program 03 Code 62 or 64 for PDKU slot.
    4. PDIU-DS Jumper plugs (P1-P9) must be set to the B-C position when connected to the TTY port.
    0922
    Turn off data compression.PIOU, PIOUS
    2(Telephone type, cross-pinned)
    (yellow)
    External modem must have the following AT
    commands set:
    (ATS0 = 1, ATB1_E0_L2_M1_Q1_V1_X4_Y0_&C1_&D2_&G0)
    Turn off data compression.
    Figure 20DKAdmin/DKBackup PC Remote Modem Connected to Strata DK Modem Pool – Then Auto 
    Dial Modem Pool DIU to Strata DK DIU/TTY Port. 
    						
    							Remote Modem Connection to Modem Pool––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
    136DKAdmin/DKBackup
    To Make Connection
    1. From the File Menu select Dial DK and press Enter.
    2. Highlight the customer form the customer list.
    3. Press F4 to establish remote modem to external modem connection; the Modem 
    Initialization String, the Modem String, and the After Connect String will be sent from the 
    DKAdmin/DKBackup PC COM port.
    (After the modems connect, the “After connect” string will be sent out to cause PDIU-DS 
    (XXX) to connect to PDIU-DS (YYY). DKAdmin/DKBackup goes back to the File 
    Menu.)
    4. Complete the DKAdmin/DKBackup administration functions.
    5. After the DKAdmin/DKBackup session is completed, go to the File Menu and press h to 
    hang up the connection. 
    						
    							–––––––––––––––––––––––––––––––––––––––––––––PC DIU/DIU Modem Pool Connection to Strata DK Modem
    137
    PC DIU/DIU Modem Pool Connection to Strata DK 
    Modem
    Voice Call First, then Modem to Modem Connection
    Communication Setup
    ©Use default values.
    Customer Dialer Setup
    ©DIU string: (nothing)
    ©Modem string:ATD#42
    ©After connect string: (nothing)
    Remote
    Modem Pool RS-232
    CableCOM
    Port
    CO Lines
    Public
    Telephone
    Network
    Customer Strata DK
    Remote Strata DK
    See Figure A-8 for PDIU-DS/ 
    Modem Pool Configuration 
    Program 21 Assignment
    Attendant
    Digital
    Telephone
    PDKU
    PDIU-DS
    RS232
    RCOU
    RSTU
    RCOU
    RSTU
    Voice Path
    Data Path
    • SW1-4 Off
    • Prog 20: LED 01, 
    02 and 17 ON for 
    PDIU-DI Port
    PIOU or 
    PIOUS with 
    IMDU Modem
    SW3 Modem 
    Position or 
    RSIU with 
    RMDS
    1
    DK Backup/Admin 
    Personal Computer
    Remote Digital 
    Telephone with PDIU-
    D2 or RPCI-DI
    0923
    2
    Notes
    1. Program 03 Code 62 or 64 for PDKU slot.
    2. Program 39 The remote digital telephone must be equipped with 
    the Data, Data Release, and Modem buttons.
    Figure 21DKAdmin/DKBackup PC DIU/DIU Modem Pool Connected to Strata DK Modem – Voice Call 
    First, Then Modem to Modem Connection. 
    						
    							PC DIU/DIU Modem Pool Connection to Strata DK Modem––––––––––––––––––––––––––––––––––––––––––––––
    138DKAdmin/DKBackup
    To Make Connection
    1. Select Customer from the Dial DK Option.
    2. Call attendant at customer Strata DK from remote digital telephone (voice call using 
    telephone handset).
    3. From the remote digital telephone, press the 
    Modem button to reserve the remote modem. 
    The 
    Modem button LED flashes.
    4. When attendant answers, request to be transferred to the IMDU or RMDS (attendant must 
    press 
    Conf + # 1 9) and ask attendant to hang up.
    5. When you hear IMDU or RMDS modem tone, press the 
    Data button on the remote digital 
    telephone and then press F5 (voice/modem) on the DKAdmin/DKBackup PC keyboard. 
    The call is picked up by to the RSTU remote modem, disconnecting the voice path, and 
    establishing the data path between the Strata DK modem, the PDIU-DS modem and the 
    remote digital telephone PDIU/RPCI. The 
    Data and Modem button LEDs are red steady.
    6. After the IMDU or RMDS and remote modem communicate (handshake), proceed with 
    DKAdmin/DKBackup.
    7. After the DKAdmin/DKBackup session is complete, go to the File Menu and press h to 
    hang up the connection. 
    						
    							–––––––––––––––––––––––––––––––––––––––––––––PC DIU/DIU Modem Pool Connection to Strata DK Modem
    139
    PC DIU/DIU Modem Pool Connection to Strata DK 
    Modem
    DIU to DIU Connection, then Modem to Modem Connection
    Communication Setup
    ©Use default values.
    Customer Dialer Setup
    ©DIU string:ATS2=43~~~ATDDXXX
    (where XXX is the intercom or directory number of the PDIU-DS modem pool)
    ©Modem string:ATDTY...Y
    (where Y...Y is the CO line access code plus the telephone number of the CO line that will 
    ring the IMDU or RMDS modem)
    ©After connect string: DK security code (optional)
    Remote
    Modem RS-232
    CableCOM
    Port
    CO Lines DK Backup/Admin 
    Personal Computer
    Public
    Telephone
    Network
    Customer Strata DK Remote Strata DK
    2-pair
    (1000 ft
    maximum)
    See Figure A-8 for 
    PDIU-DS / Modem 
    Pool Configuration
    Digital
    Telephone
    with PDIU-D2
    or RPCI-DI
    PDKU
    Directory
    Number XXX
    or Intercom
    Number XXX
    PDIU-DS
    RS232
    RCOU
    RSTU
    RCOU
    • SW1-4 Off
    • Prog 20: LED 01, 
    02 and 17 ON for 
    PDIU-DI, RPCI-DI 
    Port
    PIOU or 
    PIOUS with 
    IMDU Modem
    SW3 Modem 
    Position or 
    RSIU with 
    RMDS
    * *Program code 62 or 64 in 
    Program 03 for PDKU PCBs 
    that support PDIUS.
    Program 03 Code 41 
    for PIOU or PIOUS.
    Program 03 Code 49 
    for RSIU with RMDS
    Program 76 with 77-1 
    for RSIU with RMDS 
    setup
    0924
    Figure 22DKAdmin/DKBackup PC DIU/DIU Modem Pool Connected to Strata DK Modem – DIU to 
    DIU Connection, then Modem to Modem Connection. 
    						
    							PC DIU/DIU Modem Pool Connection to Strata DK Modem––––––––––––––––––––––––––––––––––––––––––––––
    140DKAdmin/DKBackup
    To Make Connection
    1. Highlight Customer from the Dial DK Option and press Enter.
    2. Highlight the appropriate customer, then press F3; the digital telephone DIU will connect 
    to the remote modem PDIU-DS and then the remote modem will go off hook and seize a 
    CO line and dial the CO line which rings the IMDU (normal ringing assignments in Strata 
    DK Programs 81~89).
    Pressing F3 causes the DIU Initialization String, the DIU String, the Modem Initialization 
    String, and the Modem String to be sent from the DKAdmin/DKBackup PC COM port in 
    the order described here.
    3. After the IMDU or RMDS and remote modem communicate (handshake), proceed with 
    DKAdmin/DKBackup.
    4. After the DKAdmin/DKBackup session is completed, go to the File Menu and press h to 
    hang up the connection. 
    						
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