Toshiba Strata Dk Admin/ Dk Backup User Guide

							–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––System Installation
121Options Menu
3. When you have completed your selections, press Enter. A Save Parameters pop-up box 
displays.
4. Press Enter to save the entries and return to the System Installation Submenu.
User Password Level Setup
The User Password Level Setup option (available to password level 9) enables you to control 
access to certain DKAdmin/DKBackup features through the assignment of menu-specific 
passwords. For example, you can restrict users from backup and restore functions, or security 
assignment features. By assigning the correct password level, these options will not be 
available for selection.
äTo access the user password level setup option
1. From the Main Menu, 
type o and press Enter 
to select the System 
Installation option.
2. Type u and the Password 
File Maintenance screen 
displays (shown right).Proper Case ConversionSelect Yes to have text appear in proper - upper/lower 
case. Select No to have text appear in all capital letters.
Shift-Function KeysTo build up to 10 function keys which can hold a 
specified text entry in memory, such as a name, date, or 
address, type Yes and press Enter. A pop-up window 
displays (shown below) where you may designate the 
entries.
In this example, each time that you want to insert the 
date, press Shift+F2 and the date is inserted. Press 
Shift+F3 and “John Smith” is inserted.
Background CharChange the screen background to a desired shading 
(five settings available). 
						

							System Installation–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
122DKAdmin/DKBackup
äTo add users and assign passwords
NoteSee Table 7  for a list of password access levels for each menu option available in the 
DKAdmin/DKBackup programs.
1. Highlight the User ID field and press Ins. A pop-up dialog box displays enabling you to 
enter new user ID information.
2. Enter a User ID using up to eight characters and press Enter.
3. Enter the User Name and press Enter.
4. Enter a Password using up to eight characters and press Enter.
5. Enter a Password Level and press Enter. The password level defines which Strata DK 
Programs and DKAdmin/DKBackup menu items a user may access (up to 10 levels can be 
created).
There are currently four (default) levels for DKAdmin:
 There are currently two (default) levels for DKBackup:
6. To add another user ID, press Ins, and repeat Steps 2~5.
NoteAny existing user/password data may be overwritten or deleted.
2= 
Administrator Level I access. Access to Check System Processor, System/
Station Administration, ACD Programs (level 2 only) and Port Attributes 
only; no access to password set up, Program Administration, feature 
reference, security maintenance, backup/restore, or view/print/delete data 
functions. Default ID and password is “ADMIN1”.
5 =
 Administrator Level II access. Access to programs with level 5 and below (see 
DKAdmin/DKBackup Security, below, for more information). No access to 
password set up, security maintenance, backup/restore, or view/print/delete 
data functions. Default ID and password is “ADMIN2”.
8 =
Tech Level I access. Access to all programs. No access to password or security 
setup. Default ID and password is “TECH1”.
9= 
Master access. Full Access to all functions and screens. Level 9 is typically 
used by managers to assign passwords for Technicians and end users.
6 =
Tech Level I access. Access to all programs. No access to password or security 
setup. Default ID and password is “TECH1”.
9= 
Master access. Full Access to all functions and screens. Level 9 is typically 
used by managers to assign passwords for Technicians and end users. 
						

							–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––System Installation
123Options Menu
Table 7 Password Level Menu Access
File MenuPassword Access Level
Select Customer 0,1,2,3,4,5,6,7,8,9
Maintain Customer 6,7,8,9
Dial DK 0,1,2,3,4,5,6,7,8,9
Hangup Connection 0,1,2,3,4,5,6,7,8,9
Transfer DK Data 6,7,8,9
About 0,1,2,3,4,5,6,7,8,9
Exit 0,1,2,3,4,5,6,7,8,9
Administration/Backup Menu*Password Access Level
View Cabinet Diagram 2,3,4,5,6,7,8,9
Check Processor Type* 2,3,4,5,6,7,8,9
System/Station Administration 0,1,2,3,4,5,6,7,8,9
Flexible Key Programming Section 2,3,4,5,6,7,8,9
Speed Dial Programming Section 2,3,4,5,6,7,8,9
ACD Administration Section 2,3,4,5,6,7,8,9
Program Administration Section 3,4,5,6,7,8,9
Security Maintenance Section 9
Directory Number Administration 2,3,4,5,6,7,8,9
DNIS Administration 2,3,4,5,6,7,8,9
Distributed Hunt Group Administration 2,3,4,5,6,7,8,9
Call Forward Assignments 2,3,4,5,6,7,8,9
E911/CAMA Trunk Programs (R4 Only) 2,3,4,5,6,7,8,9
ISDN Programs (R4 Only) 2,3,4,5,6,7,8,9
Backup/Restore Data* 6,7,8,9
View/Print Data* 6,7,8,9
Options MenuPassword Access Level
System Installation 2,3,4,5,6,7,8,9
Company General Information 2,3,4,5,6,7,8,9
Screen Type/Color Installation 0,1,2,3,4,5,6,7,8,9
Printer Type Selection 0,1,2,3,4,5,6,7,8,9
System Miscellaneous Variables 0,1,2,3,4,5,6,7,8,9
User Password Level Setup 9 
						

							System Installation–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
124DKAdmin/DKBackup
äTo change user or password information for an existing user
1. Access the Password File Maintenance screen (under the User Password Level Set Up 
option).
2. Highlight the user you wish to change and press Enter to display the user information.
3. Change the information, as required.
4. After changing the information, press Enter.
NoteChanges are lost if you press Esc before pressing Enter. The entry will return to its 
original form.
äTo delete a user from the DKAdmin/DKBackup system
1. Access the Password File Maintenance screen (under the User Password Level Setup 
option).
2. Highlight the user you want to delete and press Delete.
3. A confirmation message is displayed. Highlight Yes and press Enter. The user is 
deleted from the system. 
4. Press Esc to close the Password File Maintenance screen.
Communications Setup
The Communications Setup screen enables you to select the computer serial communications 
port (COM 1 ~ COM 4) which will be connected to the Strata DK (for procedures on 
connecting to the Strata DK, refer to Appendix A). This setup also enables you to select baud 
rate, parity, data bits, stop bits, direct modem initialization and a modem/DIU initialization.
The communication parameters shown below are the settings that are required to connect to 
the Strata DK and should remain constant.
Communications Setup 6,7,8,9
Reindex Files 0,1,2,3,4,5,6,7,8,9
Baud Rate = 1200* Parity = Even
Data Bits = 7 Stop Bits = 1
*May be up to 9600 if using RSIU.
Table 7 Password Level Menu Access (continued) 
						

							––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––System Utilities
125Options Menu
äTo display the communication settings
1. Type o. The Option Menu displays.
2. Type i. The System Installation Submenu displays.
3. Type o. The Communications Setup 
screen displays (shown right).
4. To change the Communication port, 
press Enter. A pop-up ports 
window displays.
5. Highlight the desired port and press 
Enter.
6. Verify (change if required) that the communication parameters are correct per the first 
paragraph of this section.
7. Verify (change if required) that the modem and modem/DIU initialization strings are 
correct; these strings are sent to modems when using the DKAdmin/DKBackup Dial DK 
option:
©Direct Modem Initialization: AT; sent to modem connected directly to DKAdmin/
DKBackup PC COM port or modem installed in DKAdmin/DKBackup PC.
NoteIf using a fax/modem, you may have to enter &Q6 to the modem initialization string.
©Modem/DIU Initialization: ATS0=1 S2=43 E0 Q0 &C1 &D2 V1 &W0 8Y0; sent to 
modem connected to a PDIU-DS modem pool.
8. Press Esc to close the screen.
System Utilities
ReIndex Files
äTo reindex files
1. From the Options Menu, type u. A pop-up box displays.
2. Press Enter to select ReIndex Files and the files are automatically reindexed.
3. Press Esc to return to the Options Menu. 
						

							System Utilities––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
126DKAdmin/DKBackup 
						

							127
Connecting to Strata DKA
This appendix shows how to connect a DKAdmin/DKBackup PC to the Strata DK.
Hardware Requirements
The DKAdmin/DKBackup PC is required to edit or change a Strata DK customer database file 
with or without being connected to a Strata DK telephone system. A PC equipped with 
DKAdmin/DKBackup enables you to upload, download, upgrade and/or edit complete Strata 
DK databases. 
NoteDKBackup does not provide the edit function.
The hardware requirements described below are necessary to exchange (send/receive) data 
between the DKAdmin/DKBackup PC and a Strata DK telephone system. Exchanging data 
enables the PC to pull customer configuration data from an operating Strata DK and save this 
data, and then send the data to the Strata DK (see Figures 16 to 22 for possible connecting 
configurations).
©The DKAdmin/DKBackup PC must be equipped with an available COM port to enable 
the PC to connect and exchange (send/receive) data with a Strata DK.
©The Strata DK must be equipped with an RSSU, PIOUS, PIOU, or RSIU/RSIS PCB for 
local and/or remote Administration.
©When DKAdmin/DKBackup must interface with a Strata DK remotely (more than 50 feet 
apart):
©The Strata DK PIOU, PIOUS, or RSIU must be equipped with an IMDU or RMDS 
built-in modem; or, the Strata DK RSSU, PIOUS, PIOU, RSIU/RSIS TTY port must 
be connected to an external modem or PDIU-DS data interface unit.
©The DKAdmin/DKBackup PC COM port must be connected to a modem or PDIU-DI 
data interface unit or have a built-in modem.
System Connection Configurations
Figures 16 to 22 show possible ways to connect the DKAdmin/DKBackup PC to the Strata 
DK. They provide installation guidelines and instructions for setting up and using the 
DKAdmin/DKBackup built-in auto dialer to call Strata DKs remotely or locally. These figures 
include the following configurations: 
						

							PIOU/PIOUS/RSSU/RSIU Setup–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
128DKAdmin/DKBackup ©
DKAdmin/DKBackup PC directly connected to the Strata DK – 50 feet maximum (see 
Figure 16 on Page 130).
©DKAdmin/DKBackup PC connected to Strata DK via Toshiba Data Interface Units – 1000 
feet maximum (see Figure 17 on Page 131).
©DKAdmin/DKBackup PC remote modem connected to Strata DK system external 
modem/TTY port (direct modem to modem call)(see Figure 18 on Page 132).
©DKAdmin/DKBackup PC remote modem connected to Strata DK system built-in IMDU, 
RMDS (or external modem) – voice call first, then modem to modem connection (see 
Figure 19 on Page 133).
©DKAdmin/DKBackup PC remote modem connected to Strata DK modem pool – then auto 
dial modem pool DIU to Strata DK DIU/TTY port (see Figure 20 on Page 135).
©DKAdmin/DKBackup PC DIU/DIU modem pool connected to Strata DK system modem 
– voice call first, then modem to modem connection (see Figure 21 on Page 137).
©DKAdmin/DKBackup PC DIU/DIU modem pool connected to Strata DK system modem 
– DIU to DIU connection, then modem to modem connection (see Figure 22 on Page 139).
PIOU/PIOUS/RSSU/RSIU Setup
äTo check the DKAdmin/DKBackup communications setup
1. From the Options/System Installation/Communication Setup menu, verify that the proper 
COM port is selected and that the communications parameters are set as follows:
2. PIOU or PIOUS PCB installed on Strata DK which is connected to DKAdmin/DKBackup 
PC: if using an IMDU, verify that the switch SW2 is set for 1200 bps (LED CD4 off) and 
that SW3 is set to “MODEM.”
If connecting an external modem, PDIU-DS, or PC COM port directly to the TTY 
modular jack, verify SW2 is set to the “TTY” position.
3. RSSU does not support the IMDU built-in modem or SMDR, and it has no option 
switches. Its communication parameters (TTY port) are always 1200 bps, even parity, 7 
data bits, 1-stop bit.
4. Use Program 03 to identify the PCB slot that contains the PCB with the TTY port or 
modem that will be used (Code 41 for PIOU, PIOUS, or RSSU or Code 49 for RSIU).
5. Use Program 76 if RSIU/RSIS/RMDS is used to connect with the DKAdmin/DKBackup 
PC.
6. Use Program 77-1 (LED 14 and 15) if IMDU or RMDS is used to connect to the 
DKAdmin/DKBackup PC.Communications port: COMX (X = 1, 2, 3 or 4)
Baud rate: 1200 (If using RSIU TTY port or RMDS, 
the Baud rate can be higher than 1200 bps.)
Parity: Even
Data bits: 7
Stop bits: 1 
						

							–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Calling Strata DK Using the Dialer
129
Calling Strata DK Using the Dialer
The DK Dialer is used only to establish a modem-modem or DIU to DIU/modem connection 
between the DKAdmin/DKBackup PC and the DK maintenance modem. The DK Dialer is not 
used when connecting the DKAdmin/DKBackup PC directly to the Strata DK TTY port.
äTo call Strata DK using the dialer
1. From the File Menu, type d to select the Dial DK option and the Customer List screen 
displays.
2. Highlight the Customer Strata DK you wish to dial.
NoteIt is not necessary to use the Select Customer option, when using the Dial DK option.
3.To set up DIU, modem, or “after connect” dialing strings for the selected customer, press 
Enter. If the dialing strings were set previously, go to next step.
4. Press F2 to connect DIU to DIU (see Figure 17 on Page 131), press F4 or F5 to connect 
modem to modem (see Figure 18 on Page 132), or Press F4 to connect modem to modem 
pool and then dial the PDIU-DS connected to the TTY port (see Figure 20 on Page 135), 
or press F3 to connect DIU to modem pool and then dial customer Strata DK (see Figure 
22 on Page 139).
5. When Function keys F2 ~ F5 are pressed after selecting a customer from the Dial DK 
Option, DKAdmin/DKBackup sends the following with each of the Function Keys. Only 
one Function Key should be used to connect with the DK maintenance modem.
©Pressing F2 sends the Communication Setup DIU Initialization String and the 
Customer DIU String.
©Pressing F3 sends the Communication Setup DIU Initialization String, the Customer 
DIU String, the Communication Setup Modem Initialization String, the Customer 
Modem String, and, if a connection is established, the After Connect String.
©Pressing F4 sends the Communication Setup Modem Initialization String, the 
Customer Modem String, and, if a connection is established, the After Connect String.
©Pressing F5 sends the customer Modem String, and, if a connection is established, the 
After Connect String.
Notes
lThe DK security code can be set on the After Connect line in each Customer File setup so 
it will be sent automatically to the Strata DK after connecting the DKAdmin/DKBackup 
PC to the Strata DK remotely via modems. Setting the DK security code in the After 
Connect String is optional.
lIn some cases, when connecting to older Release 1 processors or during heavy traffic 
conditions, the After Connect string may be sent and not recognized by the Strata DK. If 
this should occur, do not enter the DK security code in the After Connect string.
lAfter completing a DKAdmin/DKBackup session via modems or DIUs, always use the 
Hangup Connection option in the File Menu to drop the connection. Once the option is 
activated, DKAdmin/DKBackup sends the modem escape sequence +++ and then the 
reset and hangup commands ATZ H, closing the communication link to the DK. Make 
sure the modem escape sequence is set to +++ (modem register, S2=43) before using the 
DKAdmin/DKBackup PC with modems or DIUs. 
						

							Direct Connection to Strata DK––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
130DKAdmin/DKBackup
Direct Connection to Strata DK
Important!DK Dialer Setup is not required for direct connection. Connection is always 
established; select customer and proceed with Administration or Backup.
PC COM Port
PPTC-9 (PC 9-pin Adaptor)
or PPTC-25F
DK Backup/Admin
Personal Computer
TTY
PortRSSU, RSIU,
TSIU, WSIU
or RSIS
PIOU, PIOUS
(SW3 – TTY Position) 3-pair Modular Cord
(Telephone type, cross-pinned)
(50 Feet Maximum, 24AWG wire)
Customer Strata DK
Program 03 Code 41 for RSSU, 
PIOUS, or PIOU slot.
Program 03, Code 49 for RSIU
slot 11.
Program 76 for RSIU, RSIS, TSIU or 
WSIU TTY port  setup
0918
Figure 16DKAdmin/DKBackup PC Directly Connected to Strata DK—50 ft. Maximum