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Toshiba Strata Dk Admin/ Dk Backup User Guide

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    							––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Security Maintenance Section
    81Administration Menu (DKAdmin)
    09 8 Auto Attendant Prompt/Station Assignments
    10-1 8 System Assignments
    10-2 8 System Assignments
    10-3 8 System Assignments
    10-4 5 ACD Parameters
    11 5 ACD Timing Assignments
    12 8 System Assignments - Basic Timing
    13 8 Defining the Message Center
    14-0 5 ACD CO Line Assignments
    14-1 5 ACD Agent Identification Code Assignments
    14-2 5 ACD Supervisor Passwords
    14-3 5 Announcement/Music Port Assignments
    14-4 5 Overall Queue Time Out Destination
    14-5 5 Overflow Operation/Destination Assignments
    14-6 5 End of Shift Service Destination
    14-71 5 Queue Size for Alarm (Immediate)
    14-72 5 Queue Size for Alarm 1 (Timed)
    14-73 5 Queue Time for Alarm 2 (Timed)
    14-8 5 Alarm Pattern Assignments
    14-9 5 Stroke Count Assignments
    15 8 Assigning DP/DTMF, Tenant Service To Individual CO Line
    16 8 Assign CO Line Groups (Dial 9 or 001~816)
    17 8 DID/TIE Line Options
    18 5 Agent ID Code Name for MIS Assignments
    19 8 Alternate Background Music (BGM) Slot Identification
    20 8 DIgital Data Port Configuration
    21 8 Modem Pool Port Assignments
    22 8 Data Interface Unit (DIU) Station Hunting (Data Calls Only)
    23 8 Primary Auto Attendant Announcement Device Assignments
    24 8 Secondary Auto Attendant Announcement Device Assignments
    25-1 8 Incoming Auto Attendant Call Overflow Time
    26 5 Built-In Auto Attendant Camp-On Busy Time
    27 5 Digital Telephone Handset Receiver Volume Level
    28 8 DSS Console/Attendant Telephone Assignments
    29 5 DSS Console Button Assignments Table 6 Strata DK Program Security
     (continued)
    Strata DK 
    ProgramSecurity LevelProgram Title 
    						
    							Security Maintenance Section–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
    82DKAdmin/DKBackup
    30 5 Station Class of Service
    31 5 Station Class of Service
    32 5 Automatic Preference
    33 5 Station Hunting (Voice Calls Only)
    34 5 Hold/Park Recall Timing
    35 5 Station Class of Service
    36 5 Fixed Call Forward (Voice Calls Only)
    37 5 CO and TIE Line Ring Transfer (Camp-on) Recall Time
    38 5 Digital and Electronic Telephone Keystrip Type
    39 5 Flexible Key Assignment Button Codes
    40 5 Station CO Line Access
    41 5 Station Outgoing Call Restriction
    42-0 8 CO Line to PBX/Centrex Connection
    42-1~8 8 PBX/Centrex Access Code
    43 5 Station/CO Line Credit Card Call Allowed
    44-1~8 5 Toll Restriction Class Traveling Class Override Code
    44-91~93 5 Emergency Bypass of Forced, Verified Account Codes
    45-1 8 LCR/Toll Restriction Dial Plan
    45-2 5 Toll Restriction Disable
    45-3~6 8 Special Common Carrier (SPCC) and Auth. Code Digital Length
    45-8~9 8 Toll Restriction Override Code
    46-10~80 8 Toll Restriction Class Parameters
    46-11~81 8 Toll Restriction Class Parameters
    46-2~4 8 Toll Restriction Allowed/Denied Area Codes by Class
    46-6~8 8 Toll Restriction Allowed/Denied Office Codes by Class
    47 8 Toll Restriction Exception Office Codes by Area Code
    48 5 Station Toll Restriction Classification
    50-1 8 LCR Parameters
    50-2 8 LCR Home Area Code
    50-31~35 8 LCR Special Code
    50-4 8 LCR Long Distance Information (LDI) Plan Number
    50-5 8 LCR Local Plan Number
    50-6 8 LCR Dial Zero Timeout
    51 8 LCR Area Codes
    52 8 LCR Office Code Exceptions for Specified Area Codes Table 6 Strata DK Program Security
     (continued)
    Strata DK 
    ProgramSecurity LevelProgram Title 
    						
    							––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Security Maintenance Section
    83Administration Menu (DKAdmin)
    53 8 LCR Schedule Assignments for LCR Plans
    54 8 LCR Route Definition Tables
    55-0~2 8 LCR Modified Digits Tables
    56 5 LCR Station Group Assignments
    58-1 5 Attendant Console Overflow Timer
    58-2 5 Attendant Console Display Type
    58-4 5 Attendant Console Answer Key Priority Assignments
    58-5 5 Attendant Console Overflow Destination Assignments
    59 5 Attendant Console Flexible Button Codes
    60-1 8 SMDR Printout data of CLASS/ANI/DNIS or Account Code
    60-2~7 5 SMDR Output/Account Code Digit-Length
    60-8 5 Call Forward External (Remote Change, Security) ID Code
    69 5 Verified Account Codes
    70 5 Verified Account Code Toll Restriction Assignments
    70-0 8 DNIS Number Assignments (R3)
    71-0 0 DNIS Number Assignments
    71-1 8 DNIS Ringing Point Assignments (DAY Mode) (R3)
    71-2 8 DNIS Ringing Point Assignments (DAY2 Mode) (R3)
    71-3 8 DNIS Ringing Point Assignments (NIGHT Mode) (R3)
    71-4 8 DNIS Voice Mail ID Assignments (R3)
    71-5 8 DNIS Name Tag Assignments (R3)
    72 8 DNIS Network Table (R3)
    74 8 Night Transfer Lock Button Password(s) (R3)
    76-1~2 8 Interface Port Type & Transmission Speed (R3)
    77-1 8 Peripheral Options (Door Phones/IMDU/PIOU/PIOUS/PEPU/RM
    77-2 8 Door Phone Busy Signal/Door Lock Assignments
    77-3 8 Night Ringing Over Tenant External Page Zones
    77-4 8 Open Architecture Interface Attributes (R3.2)
    78 5 CO Line Special Ringing Assignments: DSS/IMDU, Night Ringing
    79 5 Door Phone Ringing
    80 5 Digital & Electronic Telephone Ringing Tones (CO Line Calls)
    81 5 CO Line/Station Ringing Assignments (DAY Immediate)
    82 5 CO Line/Station Ringing Assignments (DAY 12-Second Delay)
    83 5 CO/Line/Station Ringing Assignments (DAY 24-Second Delay)
    84 5 CO/Line/Station Ringing Assignments (DAY 2 Immediate) Table 6 Strata DK Program Security
     (continued)
    Strata DK 
    ProgramSecurity LevelProgram Title 
    						
    							Security Maintenance Section–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
    84DKAdmin/DKBackup
    85 5 CO/Line/Station Ringing Assignments (DAY 2 12-Second Delay)
    86 5 CO/Line/Station Ringing Assignments (DAY 2 24-Second Delay)
    87 5 CO/Line/Station Ringing Assignments (NIGHT Immediate)
    88 5 CO/Line/Station Ringing Assignments (NIGHT 12-Second Delay)
    89 5 CO/Line/Station Ringing Assignments (NIGHT 24-Second Delay)
    90 8 Initializing Program 00~
    *99
    91-1 8 Automatic PCB Recognition/Port Renumber
    91-2 8 System Power Off/On Simulation
    91-9 8 System Initialization
    92-1 8 Initialize Station Speed Dial Numbers & Memos, VM ID Codes
    92-2 8 Initialize System Speed Dial Numbers & Memos
    92-3 8 Initialize Station & System User Name/Number Display
    92-4 8 Initialize Timed Reminders
    92-5 8 Initialize Phone/Ring Vol., Tone/BGM, Busy Override, etc.
    92-9 8 Initialize Call Forward Memory
    93 5 CO Line Identification
    97 5 Printing Program Through SMDR Table 6 Strata DK Program Security
     (continued)
    Strata DK 
    ProgramSecurity LevelProgram Title 
    						
    							––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Directory Number Administration
    85Administration Menu (DKAdmin)
    Directory Number Administration
    NoteThis option cannot be used by Strata DK Release 2 or below.
    äTo maintain your directory number assignments for both your PDNs and PhDNs
    1. Press r and the 
    Directory Number 
    Administration screen 
    displays (shown right).
    This screen enables you 
    to assign and change 
    PDN and PhDN user 
    names, call forward ID 
    codes and message 
    waiting ID codes. You 
    can also assign or edit 
    DNIS detail features 
    such as immediate ring, 
    key numbers and delays.
    NoteThe first column on the screen displays a P for a PDN and an F for PhDN.
    2. Highlight the PDN/PhDN No. field of the desired port number.
    NoteYou can also use the Find feature by moving the highlighter to the Port No. field, and 
    typing a port number. 
    3. Type a [PDN] or [PhDN], and press Enter. If there is a DN/Port conflict with the entered 
    number, an error message displays: Conflict Found in Int./DN Numbering
    If this message appears, retype the number and press Enter
    ...or
    to change the PDN/PhDN numbers for a range of ports, highlight the PDN/PhDN No. field 
    and press F5. A pop-up box displays.
    ©Type the desired starting [DN] number for your PDN ports (000-079) and press 
    Enter.
    ©Type the desired starting [DN] number for your PhDN ports (500-579) and press 
    Enter.
    ©A message displays: This operation will modify DN numbers. Go 
    ahead?
    Press Enter to change all the PDNs/PhDNs or press Esc to leave the screen without 
    making the change.
    4. Highlight the PDN/PhDN Owner User Name field and enter the name assigned to the 
    station (up to 16 characters).
    5. Highlight the Voice Mail Call Forward ID Code field and type an applicable call forward 
    ID code (up to 16 characters). Press Enter
    ...or 
    						
    							Directory Number Administration–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
    86DKAdmin/DKBackup
    to change the range of numbers used for all the ports, press F5. A pop-up box displays, 
    enabling you to specify a range of numbers.
    ©Type the desired range of Port Reference Numbers for the PDNs (000 ~ 079).
    ©Type the desired range of Port Reference Numbers for the PhDNs (500 ~ 579).
    ©Type a Voice Mail CF Prefix (up to four characters) and press Enter. A message 
    displays: All ports will be reset to default values. Go 
    ahead?
    Press Enter to set/change all Call Forward IDs.
    6. Highlight the Voice Mail Message Waiting ID Code field and enter an applicable message 
    waiting ID code (up to 16 characters)
    ...or
    to change the range of numbers used for all your ports, press F5. A pop-up box displays, 
    enabling you to specify a range of numbers.
    ©Type the desired Port Reference Number for the PDNs (000 ~ 079).
    ©Type the desired Port Reference Number for the PhDNs (500-579).
    ©Type a Voice Mail MW Prefix (up to four characters) and press Enter. A message 
    displays: All ports will be reset to default values. Go 
    ahead?
    Press Enter to set/change all Message Waiting IDs.
    7. Press F9 to save the entries and upload the data to the DK, or F10 to save the assignments 
    and return to the Main Menu.
    äTo set or change detailed information for the PDNs/PhDNs
    1. From the Directory Number Administration screen, highlight the DN you wish to edit and 
    press F2. The Directory Number Administration screen for the selected DN number 
    displays.
    This screen (shown 
    right) enables you to 
    turn on or off an 
    immediate ring, or a 
    12- or 24-second delay 
    ring. You can also 
    access your ringing 
    lines and flexible keys 
    from this screen.
    2. Highlight the Imm. 
    Ring field for the 
    desired DN. The 
    spacebar toggles the 
    field between enabled 
    and disabled. When the field is enabled a check mark is displayed in the field. 
    3. Highlight the 12s Dly field for the desired DN. The spacebar toggles the field between 
    enabled and disabled. When the field is enabled a check mark is displayed in the field and 
    a 12-second delay before ringing occurs. 
    						
    							––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––Directory Number Administration
    87Administration Menu (DKAdmin)
    4. Highlight the 24s Dly field for the desired DN. The spacebar toggles the field between 
    enabled and disabled. When the field is enabled a check mark is displayed in the field and 
    a 24-second delay before ringing occurs.
    NoteYou cannot enable both the 12s Dly field and the 24s Dly field. Enabling either field, 
    automatically disables the other.
    äTo specify your ringing options
    1. From the Directory 
    Number 
    Administration for 
    Primary DN XXX 
    screen, highlight the 
    desired DN number 
    and press F2. The 
    Directory Number CO 
    Line Ringing 
    Assignment screen for 
    the selected DN 
    displays (shown right).
    For each of your CO 
    lines, you can set/
    change the following options for your day, day 2 and night operations:
    ©Immediate ring
    ©12- or 24-second ring delay
    ©Specified DN LED to flash during a ring.
    2. Highlight the DAY Imm. Ring field for the desired CO Line. The spacebar toggles the 
    field between enabled and disabled. When the field is enabled a check mark is displayed in 
    the field and DAY immediate ring occurs.
    3. Highlight the 12s Dly field for the desired CO line. The spacebar toggles the field between 
    enabled and disabled. When the field is enabled a checkmark is displayed in the field and 
    a 12-second delay before ringing occurs.
    4. Highlight the 24s Dly field for the desired CO line. The spacebar toggles the field between 
    enabled and disabled. When the field is enabled a checkmark is displayed in the field and 
    a 24-second delay before ringing occurs.
    NoteYou cannot enable both the 12s Dly field and the 24s Dly field. Enabling either field, 
    automatically disables the other.
    5. Highlight the 
    *81 LED field and press F6 or Enter. A pop-up box displays with your 
    available choices. Highlight the [DN] LED you want to flash during a day ring and press 
    Enter. 
    6. Highlight the DAY2 Imm Rng and NITE Imm Rng fields and repeat Steps 2 ~ 5.
    7. Press F10 to save you entries and return to the Directory Number Administration screen. 
    						
    							Directory Number Administration–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
    88DKAdmin/DKBackup
    äTo set/change CO Line flexible key assignments
    1. From the Directory 
    Number for Primary 
    DN XXX screen, 
    highlight a [DN] and 
    press F5. The Flexible 
    Key Assignments 
    screen for the selected 
    Port/DN displays 
    (shown right).
    2. Highlight the desired 
    Flexible Key 
    Assignment and:
    ©Press F2 to change 
    the assignment from a CO line to the PDN.
    ©Press F3 to change the assignment to the SDN. A pop-up dialog box displays. Type 
    the [PDN]/[SDN] (0000 ~ 9999) you wish to assign and press Enter.
    ©Press F4 to change the assignment to a PhDN. A pop-up dialog box displays. Type the 
    [PhDN] (0000 ~ 9999) you wish to assign and press Enter.
    ©Press F5 to deactivate or blank out a key assignment.
    ©Press F6 to display a pop-up dialog box showing the available key assignments. 
    Highlight the desired assignment and press Enter.
    ©Press F8 to add multiple speed dial key assignments.
    Important!You can only use this key when you are assigning more than one speed dial key at 
    a time. If you have not just added a speed dial key assignment, the message Must 
    Assign System/Station Speed Dial First displays.
    If you leave the cursor in the same field and continue to press F8, the speed dial 
    key number increments. To add consecutive speed dial key assignments, you must 
    continue to highlight the next field before pressing F8.
    3. Press F10 to save the entries and return to the Directory Number Administration (detail) 
    screen.
    4. Press F10 to save your programs and return to the main Directory Number Administration 
    screen.
    5. Press F9 to save the entries and upload the data to the Strata DK, or F10 to save the 
    assignments and return to the Main Menu. 
    						
    							––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––DNIS Administration
    89Administration Menu (DKAdmin)
    DNIS Administration
    NoteThis option cannot be used by Strata DK Release 2 or below.
    This option enables you to maintain assignments for your DNIS/DID/ANI lines, change or add 
    number/name/ringing/voice mail ID assignments, or network tables and tenant locks 
    specifications.
    äTo access the option
    äType n. The DNIS 
    Administration screen 
    displays (shown right).
    DNIS/DID/ANI Line Assignments
    äTo set/change your DNIS/DID/ANI line assignments
    1. Press Enter and the DNIS/DID/ANI Line Assignments screen displays.
    This screen (shown 
    right) enables you to 
    set/change options for 
    the following items:
    ©Use of page and 
    voice 
    announcements on 
    an incoming tie 
    line
    ©Tie/DID wink start 
    status 
    ©DID line camp-on 
    status
    ©Second dial tone status
    ©Specify DNIS or DID line
    ©Specify ANI or DNIS priority
    ©Support (or not) ANI features
    ©Use (or not) ANI feature * key
    2. Highlight the field of the tie/DID line with which you wish to work. 
    						
    							DNIS Administration––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––
    90DKAdmin/DKBackup
    NoteEach field has only two selections. Use the spacebar or +/- keys to toggle between 
    them.
    3. Repeat Step 2 for each tie/DID line you wish to set/change.
    4. Press F10 to save your entries and return to the DNIS Administration screen. 
    DNIS Number/Name/Ringing/VM-ID Assignments
    äTo set/change the DNIS address reference numbers
    1. Highlight the DNIS Number/Name/Ringing/VM-ID Assignments option and press 
    Enter. The DNIS Number/Name/Ringing/VM-ID Assignments screen displays (shown 
    below).
    The following items for each of the DNIS address reference numbers can be set/changed:
    ©DNIS number
    ©DNIS name
    ©Day ringing point
    ©Day 2 ringing point
    ©Night ringing point
    ©DNIS Voice Mail ID 
    number
    NoteTo blank out any 
    entry in these fields, 
    highlight the field 
    and press F4.
    2. Highlight the DNIS No. field of the DNIS address with which you wish to work.
    3. Enter the DNIS number, using 2 ~ 5 characters
    ...or
    to enter a range for all your DNIS addresses, press F5. A pop-up dialog box displays. Type 
    the DNIS address range in the From and To fields and a starting DNIS number. Press 
    Enter.
    4. Highlight the DNIS Name field and type a DNIS name, using up to 16 characters. Press 
    Enter. Field
    Selection
    Tie Line
    Vo i c e  &  P a g ePage & Voice/No Page & Voice
    Tie/DID
    Wind/ImmedImmediate/Wink Start
    DID Line
    Camp On BusyAuto Camp-on/No Camp-on
    DID/Tie Line
    Second Dial LineSecond Tone/No Second Tone 
    						
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