Ricoh Mp C5503 User Guide

							• For details about how to check contact number where you can order supplies, see "Inquiry",Maintenance and Specifications
.
Sending Faxes or Scanned Documents When Toner Has Run Out
When the machine has run out of toner, the indicator on the display lights. Note that even if there is no
toner left, you can still send faxes or scanned documents.
• If number of communications executed after the toner has run out and not listed in the automatically output Journal exceeds 200, communication is not possible.
1. Press the [Home] key on the top left of the control panel, and press the [Facsimile] icon or
the [Scanner] icon on the [Home] screen.
2. Press [Exit], and then perform transmission operation.
The error message disappears.
• Any reports are not printed.
Disposing of Used Toner
This section describes what to do with used toner.
Toner cannot be re-used.
Pack used toner containers in the container's box or a bag to prevent the toner from leaking out of the container when you dispose of it.
(mainly Europe and Asia)
If you want to discard your used toner container, please contact your local sales office. If you discard it
by yourself, treat it as general plastic waste material.
(mainly North America)
Adding Toner
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							Please see our local company website for information on the recycling of supply products, or you can
recycle items according to the requirements of your local municipalities or private recyclers.9. Adding Paper and Toner
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							10. Troubleshooting
This chapter describes basic troubleshooting procedures.
When a Status Icon Is Displayed This section describes the status icons displayed when the machine requires the user to remove misfed
paper, to add paper, or to perform other procedures.
Status IconStatus : Paper Misfeed iconAppears when a paper misfeed occurs.
For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting
.
: Original Misfeed iconAppears when an original misfeed occurs.
For details about removing jammed paper, see "Removing
Jammed Paper", Troubleshooting
.
 : Load Paper iconAppears when paper runs out.
For details about loading paper, see "Loading Paper ",
Paper Specifications and Adding Paper
.
 : Add Toner iconAppears when toner runs out.
For details about adding toner, see "Adding Toner",
Maintenance and Specifications
.
 : Add Staple iconAppears when staples run out.
For details about adding staples, see "Adding Staples",
Maintenance and Specifications
.
 : Waste Toner Full iconAppears when the waste toner bottle is full.
For details about replacing the waste toner bottle, see
"Replacing the Waste Toner Bottle", Maintenance and
Specifications
.
 : Hole Punch Receptacle Full iconAppears when the hole punch receptacle is full.
For details about removing punch waste, see "Removing
Punch Waste", Troubleshooting
.
 : Service Call iconAppears when the machine is malfunctioning or requires
maintenance.
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							Status IconStatus : Open Cover iconAppears when one or more covers of the machine are
open.10. Troubleshooting
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							When the Indicator Lamp for the [Check Status]
Key Is Lit or Flashing
If the indicator lamp for the [Check Status] key lights up or flashes, press the [Check Status] key to
display the [Check Status] screen. Check the status of each function in the [Check Status] screen.
[ Check Status ] screen
1. [Mach./Applic. Stat] tab
Indicates the status of the machine and each function.
2. [Check] If an error occurs in the machine or a function, press [Check] to view details.Pressing [Check] displays an error message or the corresponding function screen. Check the error messagedisplayed on the function screen and take the appropriate action. For details about how to resolve theproblems described in error messages, see "When Messages Appear", Troubleshooting
.
3. Messages Displays a message that indicates the status of the machine and each function.
4. Status icons The status icons that can be displayed are described below:
: The function is performing a job.
: An error has occurred on the machine.
: The function cannot be used because an error has occurred in the function or machine. This icon may also
appear if the toner is running low.
The following table explains problems that cause the indicator lamp for the [Check Status] key to light or flash.
When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing
165CUR012
1
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							ProblemCausesSolutionsDocuments and reports do
not print out.The paper output tray is full.Remove the prints from the tray.Documents and reports do
not print out.There is no paper left.Load paper. For details about loading
paper, see "Loading Paper", Paper
Specifications and Adding Paper
.
An error has occurred.A function which has the
status "Error Occurred" in
the [Check Status] screen is
defective.Press [Check] in the function which the
error has occurred. Then check the
displayed message, and take
appropriate action. For details about
error messages and their solutions, see
"When Messages Appear",
Troubleshooting
.
You can use other functions normally.
The machine is unable to
connect to the network.A network error has
occurred.• Check that the machine is correctly connected to the
network, and that the machine is
correctly set. For details about
how to connect the network, see
"Interface Settings", Connecting
the Machine/ System Settings
.
• For details about connecting to the network, contact your
administrator.
• If the indicator lamp is still lit even after trying to solve the problem
as described here, contact your
service representative.
10. Troubleshooting
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							When the Machine Makes a Beeping Sound
The following table describes the meaning of the various beep patterns that the machine produces to
alert users about left originals and other machine conditions.Beep patternMeaningCausesSingle short beepPanel/screen input
accepted.A control panel or screen key was
pressed.Short, then long beepPanel/screen input rejected.An invalid key was pressed on the
control panel or screen, or the entered
password was incorrect.Single long beepJob completed successfully.A Copier/Document Server Features
job has finished.Two long beepsMachine has warmed up.When the power is turned on or the
machine exits Sleep mode, the
machine has fully warmed up and is
ready for use.Five long beepsSoft alertAn auto reset was performed through
the simple screen of the Copier/
Document Server function, the
Facsimile function, or the Scanner
function.Five long beeps repeated
four times.Soft alertAn original has been left on the
exposure glass or paper tray is empty.Five short beeps repeated
five times.Strong alertThe machine requires user attention
because paper has jammed, the toner
needs replenishing, or other problems
have occurred.
• Users cannot mute the machine's beep alerts. When the machine beeps to alert users of a paper jam or toner request, if the machine's covers are opened and closed repeatedly within a short
space of time, the beep alert might continue, even after normal status has resumed.
• You can select to enable or disable beep alerts. For details about Panel Key Sound, see "General Features", Connecting the Machine/ System Settings
.
When the Machine Makes a Beeping Sound
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							When You Have Problems Operating the
MachineProblemCausesSolutionsWhen the machine is turned
on, the only icon that
appears on the home screen
is the [Copier] icon.Functions other than the
copier function are not yet
ready.Wait a little longer.The machine has just been
turned on and the User Tools
screen is displayed, but the
User Tools menu has items
missing.Functions other than the
copier function are not yet
ready. Time required varies
by function. Functions
appear in the User Tools
menu when they become
ready for use.Wait a little longer.The indicator lamp remains
lit and the machine does not
enter Sleep mode even
though the [Energy Saver]
key was pressed.This occurs in the following
cases:
• The ADF is open.
• The machine is communicating with
external equipment.
• The hard disk is active.• Close the ADF.
• Check if the machine is communicating with external
equipment.
• Wait a little longer.The display is off.
(Type 3, 4, and 5 models
only)The machine is in Low Power
mode.Touch the display panel or press one
of the keys on the control panel to
cancel Low Power mode.The display is off.The machine is in Sleep
mode.Press the [Energy Saver] key or the
[Check Status] key to cancel Sleep
mode.Nothing happens when the
[Check Status] key or the
[Energy Saver] key is
pressed.The power is turned off.Make sure the main power indicator is
off, and then turn on the power.10. Troubleshooting
168  
						

							ProblemCausesSolutionsThe power turns off
automatically.The Weekly Timer setting is
set to [Main Power Off].Change the Weekly Timer setting. For
details about the Weekly Timer setting,
see "Timer Settings", Connecting the
Machine/ System Settings
.
The user code entry screen is
displayed.Users are restricted by User
Code Authentication.For details about how to log in when
User Code Authentication is enabled,
see "When the Authentication Screen is
Displayed", Getting Started
.
The Authentication screen
appears.Basic Authentication,
Windows Authentication,
LDAP Authentication or
Integration Server
Authentication is set.Enter your login user name and user
password. For details about the
Authentication screen, see "When the
Authentication Screen is Displayed",
Getting Started
.
An error message remains,
even if misfed paper is
removed.• When a misfeed message appears, it
remains until you open
and close the cover as
required.
• Paper is still jammed in the tray.After removing misfed paper, fully
open the front cover, and then close it.
For details about removing jammed
paper, see "Removing Jammed Paper",
Troubleshooting
.
An error message remains
displayed even if the
indicated cover is closed.One or more covers that are
not indicated are still open.Close all the covers of the machine.Original images are printed
on the reverse side of the
paper.You may have loaded the
paper incorrectly.Load paper into the paper tray or tray
3 (LCT) with the print side up. Load
paper into the Large Capacity Tray
(LCT), or the bypass tray with the print
side down.When You Have Problems Operating the Machine
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							ProblemCausesSolutionsMisfeeds occur frequently.Using curled paper often
causes misfeeds, soiled
paper edges, or slipped
positions while performing
staple or stack printing.• Take the stiffness out of the paper with your hands to straighten out
the curl.
• Load the paper up side down so that the curled edges face
downward. For details about
recommended paper, see
"Recommended Paper", Paper
Specifications and Adding Paper
.
• Lay cut paper on a flat surface to prevent paper from curling, and
do not lean it against the wall. For
details about the proper way to
store paper, see "Paper Storage",
Paper Specifications and Adding
Paper
.
Misfeeds occur frequently.The tray's side or end fences
may not be set properly.• Remove misfed paper. For details about removing jammed paper,
see "Removing Jammed Paper",
Troubleshooting
.
• Check that the side or end fences are set properly. For details about
setting the side and end fences,
see "Changing the Paper Size",
Paper Specifications and Adding
Paper
.
10. Troubleshooting
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