Panasonic Kx Tva50 Installation Manual
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Note•Specify the extension group number (126 or 127 by default) to which VM or AA extension groups have been assigned. Group numbers 1 to 128 are available to the VPS through additional programming. e. Click Apply to save the changed data. f. Set Status to INS . 3. Assignment of the extension line to be connected to the VPS a. Go to the 4-2 Extension Line 1/2 screen. b. Set Data Line Mode to Yes . c. Click Apply to save the changed data. Document Version 3.0 2010/06Installation Manual1515.6 KX-TD500 PBX Programming for Inband Integration
Note•This program prevents the VM port from being interrupted by the call waiting, hold recall, and executive busy override features during a call. 4. Settings for the trunk (CO line) features Program the appropriate trunk (CO line) feature settings depending on how your customer plans to use the VPS. • The VPS answers all incoming trunk (CO line) calls promptly. See Example Settings (1) later in this section. • The VPS answers when the operator does not take the call after a specified number of rings. See Example Settings (2) later in this section. • The VPS answers when an extension user does not take the call after a specified number of rings. See Example Settings (3) later in this section. 152Installation ManualDocument Version 3.0 2010/065.6 KX-TD500 PBX Programming for Inband Integration
Example Settings (1) Program the PBX so that all trunk (CO line) calls are directed to the VPS (DIL feature). 1. Go to the 4-1 Trunk Line screen. 2. Assign the Destination for each time mode and trunk (CO line) to a specific extension number (VPS port). 3. Click Apply to save the changed data. Note •Specify the FDN for the extension group to which VM or AA has been assigned. • In order to utilize the Caller ID features, you must set Caller ID to Enable . Document Version 3.0 2010/06Installation Manual1535.6 KX-TD500 PBX Programming for Inband Integration
Example Settings (2) Program the PBX to direct incoming trunk (CO line) calls to an operator, and to then direct those calls to the VPS when the operator does not answer. 1. Program the PBX so that incoming trunk (CO line) calls are directed to an operator (DIL feature). a. Go to the 4-1 Trunk Line screen. b. Assign the Destination for each time mode and trunk (CO line) to a specific extension number. c. Click Apply to save the changed data. Note •Specify the FDN for the extension group to which Operator has been assigned. 2. Program the PBX so that unanswered calls to the operator are redirected to the VPS (Intercept Routing No Answer feature). a. Go to the 3-1 Trunk Group screen. b. Assign the Intercept Destination for the trunk (CO line) group for each time mode. c. Click Apply to save the changed data. 154Installation ManualDocument Version 3.0 2010/065.6 KX-TD500 PBX Programming for Inband Integration
Note•Specify the FDN for the extension group to which VM or AA has been assigned. 3.Set the number of rings before a call is considered to be unanswered and therefore forwarded to the VPS (Intercept Routing No Answer timer). a. Go to the 2-4 System Timer 1/2 screen. b. Assign the Intercept Time parameter. Document Version 3.0 2010/06Installation Manual1555.6 KX-TD500 PBX Programming for Inband Integration
c.Click Apply to save the changed data.156Installation ManualDocument Version 3.0 2010/065.6 KX-TD500 PBX Programming for Inband Integration
Example Settings (3) Program the PBX to direct incoming trunk (CO line) calls to an extension or group and to then direct those calls to the VPS when they are not answered. 1. Program the PBX so that incoming trunk (CO line) calls are directed to an extension or group (DIL feature). a. Go to the 4-1 Trunk Line screen. b. Assign the Destination for each time mode and trunk (CO line) to a specific extension number. c. Click Apply to save the changed data. 2.Program the PBX so that unanswered calls are redirected to the VPS (Intercept Routing No Answer feature). a. Go to the 3-1 Trunk Group screen. b. Assign the Intercept Destination for the trunk (CO line) group for each time mode. c. Click Apply to save the changed data. Document Version 3.0 2010/06Installation Manual1575.6 KX-TD500 PBX Programming for Inband Integration
Note•Specify the FDN for the extension group to which VM or AA has been assigned. 3.Program the amount of time that passes before unanswered calls are redirected to the VPS (Intercept Routing No Answer timer). a. Go to the 2-4 System Timer 1/2 screen. b. Assign the Intercept Time parameter. 158Installation ManualDocument Version 3.0 2010/065.6 KX-TD500 PBX Programming for Inband Integration
c.Click Apply to save the changed data.Document Version 3.0 2010/06Installation Manual1595.6 KX-TD500 PBX Programming for Inband Integration
5.7 KX-TA Series PBX Programming for Inband Integration Note •The KX-TA824 can also be programmed via PC using the Operating and Maintenance Tool. Refer to 5.4 KX-TA824 PBX Programming for Inband Integration for more information. • For KX-TA1232 programming, refer to 5.5 KX-TD Series PBX Programming for Inband Integration. APT Integration is recommended when using the VPS with a KX-TA series PBX, however, Inband Integration is necessary when: • the PBX has available SLT ports but no available APT ports. • the software version of the KX-TA series PBX does not support APT Integration. Note •If the PBX is programmed to use 2-digit extension numbers, DTMF Integration is not possible. Program the PBX to use 3-digit extension numbers using System Program [009]. 1. Enable System Program [102] for each extension connected to the VPS. This parameter is used to tell the PBX which extensions are connected to the VPS. Ports with this parameter enabled can receive Follow-on ID and DTMF Signaling (busy, answered, disconnect, etc.) if the Voice Mail Integration and DTMF (Inband) Integration features are also enabled. 2. Enable System Program [103] to turn on DTMF Integration. On extensions with the Voice Mail port parameter enabled, the PBX can send DTMF signals to indicate call status; this increases VPS efficiency. Codes apply to all transferred calls; trunk (CO line) calls only indicate a disconnection (provided the PBX is programmed for CPC Detection, and the Telephone Company sends the CPC signal). Refer to the Sequence Codes in 5.2.3 PBX Parameters. 3. Put all extensions connected to the VPS into the same extension group using System Program [600]. Reserve this extension group for these extensions! Do not mix other extensions into this group. 4. Enable hunting for the VPS extension groups using System Program [100]. 5. Set the hunting type for the VPS extension groups to Circular using System Program [101]. 6. At every VPS extension, temporarily connect an SLT or test set, go off-hook and dial 7301# to turn on Data Line Security. This prevents the PBX from sending Executive Override or Call Waiting tones to those extensions. We recommend that all Voice Mail port extensions have this feature enabled to avoid interruption during recording. 7. Select the appropriate trunk (CO line) feature settings depending on how your customer plans to use the VPS: a) to answer all incoming calls, b) as an operator backup, or c) to only answer calls not answered by user extensions. 8. Program the appropriate trunk (CO line) feature settings depending on how your customer plans to use the VPS: a) to answer all incoming calls, b) as an operator backup, or c) to only answer calls not answered by user extensions. a. If the VPS is answering all incoming calls: Trunk Mode —Use System Programs [414] (Day Mode), [415] (Night Mode), [416] (Lunch Mode) to set each trunk (CO line) to DIL mode, and assign the first extension of the Voice Mail hunt group as the destination for calls received on each trunk (CO line). The PBX will allow incoming trunk (CO line) calls to hunt only if the trunks (CO lines) are DIL to the first port of the hunt group. Lines programmed as Normal do not hunt. b. If the VPS is only answering calls not answered by the operator (Operator Backup): Flexible Ringing Assignment —For each trunk (CO line), use System Programs [408] (Day Mode), [409] (Night Mode), and [410] (Lunch Mode) to enable ringing at the operator’s extension (jack). Delayed Ringing Assignment —To give the operator time to answer the call before the VPS picks up, we recommend setting the delay to a few seconds for each extension connected to the VPS. Set a different delay time for each extension connected to the VPS. Use System Programs [411] (Day Mode), [412] (Night Mode), and [413] (Lunch Mode). 160Installation ManualDocument Version 3.0 2010/065.7 KX-TA Series PBX Programming for Inband Integration