Panasonic Kx Tva50 Installation Manual

							4.6  KX-TA Series PBX Programming for APT
Integration For KX-TA824 programming via the Operating and Maintenance Tool, refer to 4.3  KX-TA824 PBX
Programming for APT Integration.
For KX-TA1232 programming, refer to 4.4  KX-TD Series PBX Programming for DPT Integration.
Programming procedures and availability may vary by PBX model, software version, etc. Refer to the
documentation included with the PBX or consult your dealer for more information.
Note
•The KX-TA824 can also be programmed via PC using the Operating and Maintenance Tool. Refer to
4.3  KX-TA824 PBX Programming for APT Integration.
• For KX-TA824, PBX software version 3.0 or higher is required for 4-port APT Integration. Consult your
dealer for more information.
It is important that the PBX has the proper software level to allow APT Integration with the VPS. Follow the
procedures below to confirm the software level, then complete the required programming before starting up
the VPS.
All of the following procedures must be completed after entering system programming. Refer to the
KX-TA series Installation Manual for instructions on how to enter the system programming mode.
1. Using the Manager Extension, check the software version of the KX-TA series PBX using System Program
[998].
Example:  Y581J
000421(XX)
The underlined digits represent the software production date code (year, month, day). For APT Integration,
the production date must be 000421 or later.
If the software version of the PBX is lower than this, consult your dealer.
From the  SYS-PGM NO ?  screen:
a. Enter  [998].
b. Press the  NEXT button ( SP-PHONE ). The PBX displays the ROM version and the date it was created.
2. Set the date and time using System Program  [000].
The date and time are automatically synchronized between the VPS and the PBX during Quick Setup.
3. Set extension numbering using System Program  [009].
4. Assign the voice mail port. This program tells the PBX which jacks will be connected to the VPS and allows
the PBX to send the proper APT Integration information to those ports.
A maximum of 2 jacks can be connected to the VPS. If using 2 VPSs, the following jacks can be connected
to VPS1: jack 07, or jacks 07 & 08. Jack 15, or jacks 15 & 16 can be connected to VPS2.
For KX-TA824 version 3.0 or higher
A maximum of 4 jacks of the KX-TA824 can be connected to the VPS.
From the  SYS-PGM NO ?  screen:
a. Enter  [130] (for VPS1) or  [131] (for VPS2).
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group 8
KX-TA824
Version 3.0
or higher
15
16 Port 3
 Port 4
7
8 Port 1
 Port 2 VPS Extension
group 7
Extension
group 8KX-TA
Series
PBX
15
16 Port 1
 Port 2 VPS 2
7
8 Port 1
 Port 2 VPS 1 Extension
group 7  
						

							b.Press the  NEXT button (SP-PHONE).
Screen output:  Disable
c. Press the  SELECT button (AUTO ANS).
Screen output:  Port 7 or Port 15
d. To assign 2 jacks, press the  SELECT button (AUTO ANS) again.
Screen output:  Port 7 & 8 or Port 15 & 16
To assign 1 jack, skip this step.
e. Press the  STORE button.
f. Press  END (HOLD).
Note
•The lowest jack (jack 07 or jack 15) entered here must be connected to Port 1 of the VPS. To
change the current assignment from  Port 7 to Port 7 & 8 , you must first change it to  Disable.
Likewise, if you want to change it from  Port 7 & 8 to Port 7 , you must first change it to  Disable. If
the current assignment is already  Disable, you can make a change in 1 step. This condition also
applies to System Program [131].When  Port 7 & 8 is selected in program [130], extension jack
numbers 07 and 08 will be in extension group 7 automatically. Likewise, when  Port 15 & 16 is
selected in program [131], extension jack numbers 15 and 16 will be in extension group 8
automatically. Also the Extension Hunting type is set as  Circular automatically in each of these 2
extension groups.
5. Select the appropriate trunk (CO line) feature settings depending on how your customer plans to use the
VPS: a) to answer all incoming calls, b) as an operator backup, or c) to only answer calls not answered by
user extensions.
a. If the VPS is answering all incoming calls:
Trunk Mode  —Use System Programs  [414] (Day Mode),  [415] (Night Mode),  [416] (Lunch Mode) to
each trunk (CO line) to  DIL mode, and assign the first extension of the Voice Mail hunt group as the
destination for calls received on each trunk (CO line). The PBX will allow incoming trunk (CO line) calls
to hunt only if the trunks (CO lines) are DIL to the first port of the hunt group. Lines programmed as
Normal  do not hunt.
b. If the VPS is only answering calls not answered by the operator (Operator Backup):
Flexible Ringing Assignment  —For each trunk (CO line), use System Programs  [408] (Day mode),
[409]  (Night Mode), and  [410] (Lunch Mode) to enable ringing at the operator’s extension (jack).
Delayed Ringing Assignment  —To give the operator time to answer the call before the VPS picks
up, we recommend setting the delay to a few seconds for each extension connected to the VPS. Set
a different delay time for each extension connected to the VPS. Use System Programs  [411] (Day
Mode),  [412] (Night Mode), and  [413] (Lunch Mode).
Trunk Mode  —Set the mode for each trunk (CO line) to  Normal. Use System Programs  [414] (Day
Mode),  [415] (Night Mode), and  [416] (Lunch Mode) to set this parameter.
c. If the VPS is only answering calls not answered by user extensions:
Flexible Ringing Assignment  —For each trunk (CO line), use System Programs  [408] (Day Mode),
[409]  (Night Mode), and  [410] (Lunch Mode) to enable ringing on every extension (jack) that you want
to have ring.
Delayed Ringing Assignment  —To give users time to answer the call before the VPS picks up, we
recommend setting the delay to a few seconds for each extension connected to the VPS. Set a different
delay time for each extension connected to the VPS. Use System Programs  [411] (Day Mode),
[412]  (Night Mode), and  [413] (Lunch Mode).
Trunk Mode  —Set the mode for each trunk (CO line) to  Normal. Use System Programs  [414] (Day
Mode),  [415] (Night Mode), and  [416] (Lunch Mode) to set this parameter.
6. Connect the jack(s) assigned in Step 3 to the VPS.
7. Complete the PBX-VPS connection by following from step 1 of 4.7  Completing the PBX-VPS
Connection.
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							4.7  Completing the PBX-VPS ConnectionOnce you have finished installing all optional cards, connecting all telephones to the PBX, and configuring the
PBX for APT/DPT Integration, proceed with the following steps to complete and test the PBX-VPS connection.
1. Start KX-TVA Maintenance Console (see 3.2  KX-TVA Maintenance Console Installation).
2. Using KX-TVA Maintenance Console, initialize the PBX (see 8.1  Initializing the VPS).
3. Start the Quick Setup utility and proceed with Quick Setup (see 6.1.2  Quick Setup).
4. Select  Utility in the menu bar.
5. Select  Port Status .
6.Make sure each line connecting the PBX and VPS is displayed as  Ready.
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							Note•If the correct lines are not online, make sure the correct PBX type is selected, that the PBX is
properly programmed for APT/DPT Integration, and that the PBX and VPS are connected by
4-conductor cables.
7. To test the connection, dial the extension number of the VPS from a telephone connected to the PBX. If
the VPS answers, the APT/DPT connection has been established.
IMPORTANT
Important information for KX-TA users (except KX-TA1232):
When 2 VPSs are connected to a KX-TA series PBX, the following procedures should be performed to
make the VPSs function correctly.
1. Delete a mailbox in either VPS so that each extension has only one mailbox.
After Quick Setup is complete, each extension has a mailbox in both VPS 1 and VPS 2, however, each
extension should have only 1 mailbox.
2. Match extension settings with subscriber settings.
For each subscriber ’s extension, make sure that the destination for Call Forwarding and Voice Mail Transfer
is the extension number of the VPS that contains the subscriber’s mailbox.
For example (see diagram below), if jack 06 (extension 106) has its mailbox in VPS 1, assign extension
107 or 108 as the destination, not extension 115 or 116.
3. Make sure that the extension numbers of VPS 1 are 107 and 108, and the extension numbers of VPS 2
are 115 and 116.
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8
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PBXVPS 1
Port 1
Extension 107
Port 2
Extension 108
Extension 106
Mailbox for Extension 106
15
16Port 1
Extension 115
Port 2
Extension 116 VPS 2  
						

							Section  5
PBX Programming for Inband Integration (KX-TVA50 only)
This section explains how to configure selected
Panasonic PBXs to use Inband Integration with the
VPS.Document Version  3.0  2010/06Installation Manual125 
						

							5.1  Guidelines for Inband Integration
5.1.1  What is Inband Integration? In order for the VPS to function, it must be integrated with the PBX it serves. The type of integration that is
used determines how voice (caller messages, VPS prompts, etc.) and data (extension status, button presses,
etc.) are sent between the VPS and the PBX.
When the VPS and PBX use Inband Integration, voices are sent using analog technology, and data is sent
using analog DTMF tones.
The PBX informs the VPS of the status of extensions by sending DTMF tones and Call Progress tones to the
VPS. Similar to an extension user, the VPS places calls by going off-hook and dialing numbers. It starts call
transfers with a hookswitch flash to put callers on hold and then dials the extension number, just like an
extension user.
Signals Sent Between the PBX and VPSPBX to VPSVPS to PBXCall Progress Tones
• ringback
• busy
• reorder
DTMF tonesSLT Signals
• on/off hook
• hookswitch flash
DTMF tones
5.1.2  When to Use Inband Integration
The type of PBX and/or the type of extension cards installed in the PBX will determine whether Inband
Integration should be used. Generally, if the VPS is connected to an APT/DPT Integration compatible
Panasonic PBX, APT/DPT Integration—not Inband Integration—is the ideal integration method. See
1.1.7  Compatible PBXs for more information.
Note
•Certain VPS features are not available when using Inband Integration.
• Availability of VPS features depend on the PBX being used.
5.1.3  PBX Requirements for Inband Integration The type of VPS, PBX, and PBX extension cards used will determine the availability of certain features. In
order to use the features described in this section, you may need to test the PBX for compatibility or refer to
the documentation included with the PBX.
Single Line (Tip/Ring) Port Circuits The VPS can only be connected to PBX extension jacks that support standard single line telephones (SLTs).
Some PBXs need an OPX card to provide this connection.  However, some OPX cards do not provide all
the capabilities listed in this section.
The following are the minimum current and voltages that the PBX must supply:
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							Minimum Loop Current20 mAMinimum Line Voltage7 V DCMinimum Ringing Voltage40 V AC
DTMF SignalingFor system users to access VPS services and features, they must be able to send DTMF signals from their
telephones to the VPS port. As a general rule, most SLTs can send DTMF signals; however, many proprietary
telephones cannot. Some PBXs need to be programmed to make proprietary telephones use DTMF signaling.
TEST: Call an SLT extension from the telephone in question. When the
call is answered, see if the person receiving the call hears DTMF tones
when numbers are dialed.
Message Waiting Notification on an SLT
When the Message-Waiting-Lamp-On code is dialed by the VPS, either the lamp on the corresponding
extension should light or the extension should receive a stutter dial tone. The VPS functions best when the
extension number of the mailbox subscriber follows the Light-On or Light-Off code. On some PBXs, however,
the extension number is dialed first, followed by a hookswitch flash and then the On code. This presents a
problem if the extension is answered before the VPS sends the hook-switch flash.
If the PBX does not provide Message Waiting Notification on an SLT, the VPS can only notify mailbox
owners by dialing a beeper number or user-assigned extension.
This process slows down VPS performance as it dials the beeper or extension number and waits to confirm
notification. The beeper or user-assigned extension notification is meant to be used for necessity, usually for
mailbox owners who are often out of the office (e.g., sales people or field representatives). The only other
option, without Message Waiting Notification is for mailbox owners to periodically call the VPS to check for
messages.
TEST: See if dialing the On code from an SLT can turn on an extension ’s
message waiting indicator.
Screened Transfer from an SLT
The PBX must provide a screened transfer from an SLT for the VPS to function properly.
A screened transfer:
1. Puts the caller on hold, usually with a hookswitch flash.
2. Dials the extension.
3. Checks to see if the called subscriber is in, out, or on another line, and whether or not that subscriber
accepts the transfer.
4. Completes the transfer (by going on-hook) or notifies the caller that the party is busy or not available. It
then gives the caller an opportunity to leave a message.
If the PBX does not provide screened transfer from an SLT, the VPS cannot give callers the option to leave a
message in a subscriber’s mailbox.
TEST: Place a trunk (CO line) call from an SLT. See if you can set up a screened
transfer to another extension. Next, try the same test with an intercom call. (The
VPS may have to transfer both types of calls.)Document Version  3.0  2010/06Installation Manual1275.1.3 PBX Requirements for Inband Integration 
						

							Follow-on ID or Called Party IDWhen forwarding or transferring a call to the VPS, a PBX with Follow-on ID sends the mailbox number of the
called subscriber to the VPS before connecting the caller. The VPS responds by playing that subscriber’s
personal greeting. This operation is sometimes called Call Forward to Mailbox. Without this feature, the VPS
cannot immediately play the called extension’ s greeting message when the line is busy or there is no answer
because the VPS does not know which mailbox to send the caller to.128Installation ManualDocument Version  3.0  2010/065.1.3 PBX Requirements for Inband Integration 
						

							5.2  PBX Settings for Inband Integration
5.2.1  General Guidelines and Definitions In order for the VPS and PBX to communicate properly, certain settings of both the VPS and PBX should be
set to the same values.
Programming procedures and availability may vary by PBX model. Consult your dealer for more
information.
5.2.2  Global Parameters Global parameters are hardware settings that affect integration with the PBX. There is no need to change these
settings in a typical installation. Only change these parameters when connecting the VPS to a PBX other than
a KX-T series PBX.
Each port on the VPS should match the type of signaling the PBX expects. If you need to change these settings
for the VPS, refer to "Global Parameters" in 2.6 Hardware (H/W) Settings in the Programming Manual, and
refer also to the documentation included with the PBX.
• Flash Time
The minimum length of time that the PBX requires to recognize a hookswitch flash/recall. Select an amount
that is equal to or greater than the PBX’s setting.
• CPC Signal (Calling Party Control Signal)
The length of time allowed for the short break in loop current that is used to indicate that the caller has
hung up; usually set to  None, since most PBXs do not provide this signal to single line ports. If choosing
a setting other than  None, use an amount equal to or less than the PBX or telephone company provided
CPC signal.
• Disconnect Time
The length of time that the line is temporarily unavailable after a call has ended.
• Delay After Dialing Before Analysis
The length of time between the end of a call and the start of Call Progress Tone detection when an outgoing
call is dialed.
• Maximum Time to Wait for Dial Tone
The length of time that the VPS must wait for dial tone detection.
• Dial Start Mode
Specifies whether to detect dial tone or wait the specified time in  Offhook Delay when an outgoing call is
dialed.
• Offhook Delay
The length of delay time when  Offhook Delay is selected in Dial Start Mode .
• Delay After Dialing Before On-hook
The length of time that the VPS waits for an answer when an outgoing call is dialed. If the time period
expires with no answer, the VPS disconnects the call.
• DTMF Cut Length
The length of time for DTMF to be deleted when it is detected while in recording.
• Minimum Message Length
Specifies the minimum message recording length. Messages shorter than the specified minimum recording
length are discarded from the mailbox.
• Call Progress Tone Detection for Inband Mode
Specifies whether to detect Call Progress Tone.Document Version  3.0  2010/06Installation Manual1295.2.2 Global Parameters 
						

							5.2.3  PBX ParametersThe following items can be programmed using  KX-TVA Maintenance Console under System Parameters by
selecting the  Parameters tab.
PBX Environment •PBX Type
Specifies the type of PBX which is connected to the VPS.
• Integration Mode
Select  Inband . If PBX type is set to the Panasonic KX-T series, the inband signaling parameters are set
automatically and should not be altered.
SEQUENCE CODESDDisconnectFHookswitch FlashRRing DetectionTDial Tone DetectionXDial Extension,Dialing Pause (default 1 s);Dialing Pause (default 3 s)0-9, , #DTMF Tones
• Maximum Extension Number Length
Specifies the maximum number of digits that the connected PBX recognizes as an extension number.
• Extension Number of VPS Port
Specifies the extension number for each VPS port on the connected PBX.
Note
•Extension numbers of the VPS ports will automatically be assigned when the PBX type has been
changed.
• Operator Transfer Sequence
Tells the VPS how to transfer a call to the operator.
Example: FTX [hookswitch flash ®dial tone ®dial (operator) extn.]
• Extension Transfer Sequence
Tells the VPS how to transfer a call to an extension.
Example: FTX [hookswitch flash ®dial tone ®dial extn.]
• Alternate Extension Transfer Sequence
Tells the VPS how to transfer a call to an extension that belongs to the Alternate Extension Group. This is
useful for extensions that need a special transfer procedure (i.e., blind transfer) such as modem extensions.
Example: FTXD [hookswitch flash ®dial tone ®dial extn. ®hang up]
• Reconnect Sequence on Busy
Tells the VPS how to return to the caller if the called extension is busy. PBXs differ in how they handle this
function. Test from an SLT to determine the sequence.
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