Panasonic Kx Tva50 Installation Manual
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Example Settings (3) Program the PBX to direct incoming trunk (CO line) calls to an Incoming Call Distribution (ICD) group, and to then direct those calls to the VPS when they are not answered. 1. Program the PBX so that incoming trunk (CO line) calls are directed to an ICD group (DIL feature). a. Go to the CO & Incoming Call-DIL Table & Port Setting screen. b. Assign the DIL Destination for each time mode and trunk (CO line) to a specific extension number (floating extension number of the ICD group). c. Click Apply to save the changed data. 2.Program the PBX so that unanswered calls to the ICD group are redirected to the VPS (ICD Group Overflow feature). a. Go to the Groups-Incoming Call Distribution Group-Group Settings screen. b. Assign Time out & Manual Queue Redirection-Destination for the ICD group to a floating extension number (VPS Port). c. Assign the Overflow Time parameter. Document Version 3.0 2010/06Installation Manual1415.3 KX-TDE, KX-TDA, and KX-TAW Series PBX Programming for Inband Integration
d.Click Apply to save the changed data. 3.Program the PBX so that it will direct overflowed calls to the VPS. a. Go to the Groups-VM(DTMF) Group-System Setting screen. b. Select None, Answer by Mailbox , or AA as the parameter for Intercept Routing to the VPS Sequence . This parameter determines which DTMF command the PBX will send to the VPS in order to select the desired service (AA, VM, Custom Service, etc.). If using a Custom Service, select None. 142Installation ManualDocument Version 3.0 2010/065.3 KX-TDE, KX-TDA, and KX-TAW Series PBX Programming for Inband Integration
c.Click Apply to save the changed data.Document Version 3.0 2010/06Installation Manual1435.3 KX-TDE, KX-TDA, and KX-TAW Series PBX Programming for Inband Integration
5.4 KX-TA824 PBX Programming for Inband Integration The instructions in this section are for programming a KX-TA824 via the Operating and Maintenance Tool. To program a KX-TA824 using the Manager Extension, follow the instructions for KX-TA series PBX programming by referring to 5.7 KX-TA Series PBX Programming for Inband Integration. 1. Go to the 1.System - 2.Main screen. 2. Under Voice Mail , select DTMF Integration , then select each extension jack that is connected to the VPS. Click Apply to save the changed data. 3.Go to the 2.Extension - 6.Extension Group screen. 4. Put all extensions connected to the VPS into the same extension group. Reserve this extension group for these extensions! Do not mix other extensions into this group. 144Installation ManualDocument Version 3.0 2010/065.4 KX-TA824 PBX Programming for Inband Integration
5.Set the Extension Hunting type for the VPS extension groups to Circular. Click Apply to save the changed data. 6. Go to the 2.Extension - 2.Feature Settings screen. Document Version 3.0 2010/06Installation Manual1455.4 KX-TA824 PBX Programming for Inband Integration
7.Enable Data Line Security for each extension connected to the VPS. Click Apply to save the changed data. 8. Program the appropriate trunk (CO line) feature settings depending on how your customer plans to use the VPS: a) to answer all incoming calls, b) as an operator backup, or c) to only answer calls not answered by user extensions. a. If the VPS is answering all calls: Go to the 3.CO - 1.Line Mode screen. Program all lines DIL to the first extension of the Voice Mail hunt group. The PBX will allow incoming trunk (CO line) calls to hunt only if the trunks (CO lines) are DIL to the first port of the hunt group. Lines programmed as Normal do not hunt. Click Apply to save the changed data. b. If the VPS is only answering calls not answered by the operator (Operator Backup): 146Installation ManualDocument Version 3.0 2010/065.4 KX-TA824 PBX Programming for Inband Integration
Go to the 3.CO - 2.Incoming / Outgoing screen. Program lines to ring operator extensions immediately for all time modes. To give the operator (extension 101 in this example) time to answer the call before the VPS picks up, we recommend setting the delay to a few seconds for each extension connected to the VPS. Set a different delay time for each extension connected to the VPS. Finally, go to the 3.CO - 1.Line Mode screen and set all trunk (CO line) types to Normal. Click Apply to save the changed data. c.If the VPS is only answering calls not answered by user extensions: Go to the 3.CO - 2.Incoming / Outgoing screen. Program lines to ring user extensions immediately for all time modes. To give users time to answer the call before the VPS picks up, we recommend setting the delay to a few seconds for each extension connected to the VPS. Set a different delay time Document Version 3.0 2010/06Installation Manual1475.4 KX-TA824 PBX Programming for Inband Integration
for each extension connected to the VPS. Finally, go to the 3.CO - 1.Line Mode screen and set all trunk (CO line) types to Normal. Click Apply to save the changed data.148Installation ManualDocument Version 3.0 2010/065.4 KX-TA824 PBX Programming for Inband Integration
5.5 KX-TD Series PBX Programming for Inband Integration For KX-TD500 programming, refer to 5.6 KX-TD500 PBX Programming for Inband Integration. DPT Integration is recommended when using the VPS with the KX-TA1232, KX-TD816, or KX-TD1232, however, Inband Integration is necessary when the software version of the PBX does not support DPT Integration. Programming procedures and availability may vary by PBX model, software version, etc. Refer to the documentation included with the PBX or consult your dealer for more information. 5.5.1 KX-TD Series PBX Programming via the Manager’s Extension For KX-TD500 programming, refer to 5.6 KX-TD500 PBX Programming for Inband Integration. Select a maximum of 2 extension ports to be connected to the VPS. Plug each extension into a Voice Mail port. Go to System Program [602] and assign the Voice Mail extensions to a different extension group. By default, all extensions are in Extension Group 1. Go to System Program [106] and assign the new Extension Group to Automated Attendant (AA). 5.5.2 KX-TD Series PBX Programming via the Operating and Maintenance Tool For KX-TD500 programming, refer to 5.6 KX-TD500 PBX Programming for Inband Integration. 1. Go to the Main Menu . Select System Data Programming (BATCH [1] or INTERACTIVE [2]). • Before choosing BATCH, you must open a file in the Disk File Management Menu (Item 3). • Before choosing INTERACTIVE, you must connect with the system in the DSHS Connect/ Disconnect menu. Main Menu 2. Select Station from the System Data Programming Main Menu . 3. Select Station Setting or Station Setting 1 from the Station Menu . 4. Enable XDP ports. Additionally, you may need to place Voice Mail extensions in an Extension Group. 5. Return to the System Data Programming Main Menu . Select System. 6. Select Miscellaneous from the System Menu . 7. Select the Call Hunting extension group. Set the Extension Group set in step 4 to [A] for Automated Attendant. 8. Return to the System Data Programming Main Menu . Select Line, then select CO Line Setting 1 . 9. Program all lines DIL to the first extension of the Voice Mail hunt group. Document Version 3.0 2010/06Installation Manual1495.5.2 KX-TD Series PBX Programming via the Operating and Maintenance Tool1. System Data Programming (BATCH) 2. System Data Programming (INTERACTIVE) 3. Disk File Management 4. DSHS Management 5. DSHS Connect/Disconnect 6. Quit Select the number : [ ]
5.6 KX-TD500 PBX Programming for Inband Integration DPT Integration is recommended when using the VPS with the KX-TD500, however, Inband Integration is necessary when: • the PBX has available SLT ports but no available DPT ports. • the cards installed in the PBX or the software version of the PBX do not support DPT Integration. Programming procedures and availability may vary by PBX model, software version, etc. Refer to the documentation included with the PBX or consult your dealer for more information. 1. Assignment of the extension card to be connected to the VPS Note •If the VPS card to which the VPS will be assigned is already installed in the KX-TD500, proceed to step 2. If installing a new VPS card, begin with step 1. a. Go to the 1-1 Slot Assignment screen. b. Assign the slot card type to be installed to DHLC, HLC , SLC , ESLC , or SLC-M SLT interface supports. c. Click Apply to save the slot card type assignment. d. Set Status to INS . 2. Assignment of the extension ports to be connected to the VPS a. Go to the 1-3 Extension Port Assignment screen. b. Assign Attribute of the port to be connected to TEL (default). c. Assign DN for the port (click DN Refer to check the available directory numbers). Note •This program allows you to assign an extension number to each Voice Mail port. To reach the Voice Mail system, users dial these extension numbers. d. Assign an extension group number for the port. 150Installation ManualDocument Version 3.0 2010/065.6 KX-TD500 PBX Programming for Inband Integration