Panasonic Kx Tva50 Installation Manual
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9.You may now begin programming the VPS. To choose the area you would like to begin programming, click the desired icon in the Shortcuts menu. Note •To connect to the VPS via LAN, first connect to the VPS via USB and set the appropriate LAN settings. Refer to 1.9.13 Utility—LAN Settings in the Programming Manual. • To connect to the VPS via modem, refer to 1.5.4 Connect—Dial-up (Modem) (Optional) in the Programming Manual. • If programming the VPS for the first time, the Quick Setup utility can help you program essential settings quickly and easily. See 6.1.2 Quick Setup for more information. • KX-TVA Maintenance Console supports versions 1.0 and 1.1 of the KX-TVA50 and KX-TVA200. The software performs according to the version number of the connected VPS. • Software features, design, and system requirements are subject to change. • When connecting the KX-TVA50 with a PC running Windows 7 via USB, if the PC enters Sleep or Hybrid Sleep, the KX-TVA Maintenance Console may not be able to connect to the KX-TVA50 after it wakes from Sleep or Hybrid Sleep. If this occurs, exit the KX-TVA Maintenance Console, and then disconnect and reconnect the USB cable. Document Version 3.0 2010/06Installation Manual913.3 Starting KX-TVA Maintenance Console
Programmer Levels and PasswordsThere are two levels of access to the KX-TVA Maintenance Console: Installer and User. Each level has a programmer code, which is required to start KX-TVA Maintenance Console, and a password, which is required to access the VPS using KX-TVA Maintenance Console. The Installer level provides access to all VPS programming parameters and should only be used by the System Administrator.LevelDefault Programmer CodeDefault PasswordRestrictionsInstallerINSTALLER *11234*2No restrictionsUserUSER *11234*3Access to screens and parameters can be restricted *3 *1 See 1.9.9 Utility—Programmer Code in the Programming Manual to change the programmer codes. *2 See 2.8.1 Administrator in the Programming Manual to change the Installer level password. *3 See 1.9.10 Utility —Screen Customize in the Programming Manual to change the User level password and restrict User level access. Program Mode KX-TVA Maintenance Console has three programming modes: Initial, Batch , and Interactive . The current mode is displayed in the lower-left corner of the screen. Initial Mode When KX-TVA Maintenance Console is started, it enters Initial mode. From here, you can choose to enter Batch mode or Interactive mode to program the VPS. Batch Mode Batch mode allows you to create new system data files and make modifications to system data files saved on your PC without being connected to the VPS. Later, when you connect to the VPS, the system data stored in the PC can be uploaded to the VPS. To enter Batch mode, select an option from the File menu. Interactive Mode Interactive mode allows you to directly modify the system data and settings saved in the VPS ’s memory from a PC that is connected to the VPS. This mode displays the system data that is currently being used by the VPS. Data can be modified and results displayed in real time. To enter Interactive mode, select an option from the Connect menu. Standard Buttons There are several standard buttons that are displayed on many screens within KX-TVA Maintenance Console. ButtonFunctionOKAccepts the settings that were made in the current screen and closes the screen.ApplyAccepts the settings that were made in the current screen and leaves the screen open.CancelIgnores any changes made in the current screen and returns to the previous screen.HelpDisplays the relevant help topic for the current screen.92Installation ManualDocument Version 3.0 2010/063.3 Starting KX-TVA Maintenance Console
Section 4 PBX Programming for APT/DPT Integration This section explains how to configure compatible Panasonic PBXs to use APT/DPT Integration with the VPS.Document Version 3.0 2010/06Installation Manual93
4.1 Guidelines for APT/DPT Integration 4.1.1 What is APT/DPT Integration? In order for the VPS to function, it must be integrated with the PBX it serves. The type of integration that is used determines how voice (caller messages, VPS prompts, etc.) and data (extension status, button presses, etc.) are sent between the VPS and the PBX. Unlike Inband Integration, when the VPS and PBX use APT or DPT Integration, information is sent between the PBX and VPS digitally. This allows the VPS to respond quickly and efficiently. Additionally, configuring a Panasonic PBX for APT or DPT Integration is generally much easier than configuring a PBX for Inband Integration. 4.1.2 When to Use APT/DPT Integration The type of PBX and/or the type of extension cards installed in the PBX will determine whether APT or DPT Integration can be used. See 1.1.7 Compatible PBXs for more information. 4.1.3 APT/DPT Integration Features During APT/DPT Integration, the PBX sends information to the VPS which lets the VPS know from where and why a call is sent to the VPS, and identifies the extension or outside caller that is calling. This communication allows features that are only available with APT/DPT Integration, described below:FeatureDescription Compatible Integration TypeAPTDPTAuto ConfigurationThe VPS knows what extension names/numbers exist on the PBX and creates mailboxes for each extension automatically. Also sets the VPS clock with data from the PBX clock. üü Automatic Login *1Subscribers can access their mailboxes without dialing their mailbox numbers.üüCaller ID Call Routing *2The VPS automatically sends calls from preprogrammed Caller ID numbers to the specified extension, mailbox, or Custom Service. üü Caller ID ScreeningWhen the VPS transfers a call to an extension, the VPS announces the prerecorded name of the caller, allowing the extension user to know who is calling. üü Caller Name Announcement (System/ Personal) *2The VPS announces the prerecorded caller name when: (1) extension users listen to messages from assigned numbers left in their mailboxes, (2) the VPS transfers calls from assigned numbers to the users, and (3) the VPS pages the users by intercom. If the same Caller ID number is programmed for both System and Personal Caller Name Announcements, the VPS will use the personal caller name. üü 94Installation ManualDocument Version 3.0 2010/064.1.3 APT/DPT Integration Features
FeatureDescription Compatible Integration TypeAPTDPTCaller Name Announcement Over Intercom PagingAfter receiving Caller ID information from the telephone company, the VPS announces the caller ’s name and the trunk (CO line) number. üü Intercom Paging *2The VPS can page subscribers through built-in speakers and external paging equipment. If a Caller ID caller’s name has been previously recorded for the Caller Name Announcement Feature, the caller’s name will be announced at the end of the page. üü Live Call ScreeningAllows the subscriber to monitor incoming calls as messages are being recorded by pressing a preprogrammed flexible button that supports this feature. The subscriber has the option of answering calls while monitoring or allowing the message to be recorded without interruption by pressing a preprogrammed flexible button that supports this feature. üü One-touch Two-way TransferAn extension user can record his conversation in another person’s mailbox by pressing a preprogrammed flexible button that supports this feature. Available only with KX-TDE, KX-TDA, and KX-TAW series PBXs. —ü Personal Greeting for Caller ID *2Each subscriber can record up to 4 personal greeting messages for special callers.üüService Mode (PBX Control Mode)Allows the VPS to change time modes (day, night, lunch, break) according to the time mode of the PBX.üüToll Saver *1Subscribers can call the VPS from preprogrammed outside telephone numbers or by using preprogrammed DID numbers and be connected to their mailboxes directly. The number of rings they hear will let them know if they have new messages or not. üü Trunk Service (Universal Port)Each PBX trunk (CO line) group can be assigned one of 4 incoming call services: Voice Mail Service, Automated Attendant Service, Interview Service, and Custom Service. üü Two-way RecordingSubscribers can record conversations into their own mailboxes by pressing a preprogrammed flexible button that supports this feature. üü Two-way TransferSubscribers can record conversations into another person’s mailbox by pressing a preprogrammed flexible button that supports this feature and dialing an extension number. üü Caller ID CallbackIf Caller ID information was received for a call, the subscriber can easily call back the caller while listening to the message the caller recorded. üü Document Version 3.0 2010/06Installation Manual954.1.3 APT/DPT Integration Features
FeatureDescription Compatible Integration TypeAPTDPTDID Call Routing *1The VPS automatically sends calls from preprogrammed DID numbers to the specified extension, mailbox, or Custom Service. —ü Remote Call Forwarding SetThe subscribers and the Message Manager can program their extensions from a remote location to forward various types of calls to a desired extension or an outside telephone. —ü Time SynchronizationWhenever the PBX sets a new date and time or when DPT Integration is established, the data is automatically registered in the VPS. —ü Timed Reminder Setting *3Allows subscribers to set the Timed Reminder feature of the PBX using voice prompts.—üVM Menu *4Allows subscribers to access subscriber services by navigating through menus shown on their Digital Proprietary Telephones (DPTs). —ü *1 DID Call Routing and Toll Saver using DID numbers are only available when the VPS is connected to the following PBXs with DPT Integration. • KX-TD500, software production date code 040702 or later • KX-TDE series • KX-TDA series (except KX-TDA50), MPR version 1.1 or higher *2 When an incoming trunk (CO line) call reaches the VPS via the PBX, the VPS will wait about 5 s before answering the call in order to properly receive the Caller ID information from the PBX. This waiting time is determined by the "Waiting Time for Receiving Caller ID" setting (see 2.4.3 Parameters in the Programming Manual). *3 Timed Reminder Setting is only available when the VPS is connected to a KX-TDA series PBX (MPR version 2.0 or higher), KX-TDE, or KX-TAW series PBX. *4 VM Menu is only available when the VPS is connected to a KX-TDE series PBX or a KX-TDA series PBX (MPR version 2.0 or higher). 96Installation ManualDocument Version 3.0 2010/064.1.3 APT/DPT Integration Features
4.2 KX-TDE, KX-TDA, and KX-TAW Series PBX Programming for DPT Integration The screen shots shown in this section are for the KX-TDA200. Programming procedures and availability may vary by PBX model, software version, etc. Refer to the documentation included with the PBX or consult your dealer for more information. A group of DPT ports of the PBX connected to a VPS with DPT Integration is called a "VM (DPT) Group ". Each VM (DPT) Group consists of a maximum of 12 ports (24 channels) of the VPS, and each VM (DPT) Group can be connected to a different VPS. Maximum Number of VM (DPT) GroupsPBX ModelMax. No. of VM (DPT) GroupsKX-TDE100/KX-TDE2002KX-TDA6008KX-TDA100/KX-TDA2002KX-TDA501KX-TAW Series1 Through PBX system programming, you must assign the VM (DPT) Group and the VM (DPT) extension ports that will use DPT Integration. 1. Assignment of VM (DPT) Group a. Go to the Groups-VM(DPT) Group-Unit Setting screen. b. Assign a floating extension number to the VPS. c. Click Apply to save the changed data. Document Version 3.0 2010/06Installation Manual974.2 KX-TDE, KX-TDA, and KX-TAW Series PBX Programming for DPT Integration
2.Assignment of VM (DPT) extension ports a. Go to the Configuration-Extension Port screen. Follow the procedure below for the extension port which you want to assign as a VM port. b. Set the port’s Connection to OUS . c. Select the attribute of DPT Property-Type to VM (DPT) . d. Assign DPT Property-VM Unit No. and DPT Property-VM Port No. . Incoming calls will hunt starting at the lowest VM Port number. e. Click Apply to save the changed data. f. Set the port’s Connection to INS . 3. Program the appropriate trunk (CO line) feature settings depending on how your customer plans to use the VPS. • The VPS answers all incoming trunk (CO line) calls promptly. See Example Settings (1) later in this section. • The VPS answers when the operator does not take the call after a specified time. See Example Settings (2) later in this section. • The VPS answers when an Incoming Call Distribution (ICD) group does not take the call after a specified time. See Example Settings (3) later in this section. 4. Make sure all installation and line connections have been done as described in Section 2 Installation. 5. Connect the jack assigned in Step 2 to the VPS. 6. Complete the PBX-VPS connection by following from step 1 of 4.7 Completing the PBX-VPS Connection. 98Installation ManualDocument Version 3.0 2010/064.2 KX-TDE, KX-TDA, and KX-TAW Series PBX Programming for DPT Integration
Example Settings (1) Program the PBX so that all trunk (CO line) calls are directed to the VPS (DIL feature). 1. Go to the CO & Incoming Call-DIL Table & Port Setting screen. 2. Assign the DIL Destination for each time mode and trunk (CO line) to a floating extension number (VPS Port). 3. Click Apply to save the changed data. Calls received on the assigned trunks (CO lines) will be directed to the VPS. The VPS will answer those calls using the service (AA, VM, Custom Service, etc.) assigned to each VPS port through VPS programming. Note •The above screen output appears only when all the trunk (CO line) cards mounted on your PBX are LCOT8 cards. Document Version 3.0 2010/06Installation Manual994.2 KX-TDE, KX-TDA, and KX-TAW Series PBX Programming for DPT Integration
Example Settings (2) Program the PBX to direct incoming trunk (CO line) calls to an operator, and to then direct those calls to the VPS when the operator does not answer. 1. Program the PBX so that incoming trunk (CO line) calls are directed to an operator (DIL feature). a. Go to the CO & Incoming Call-DIL Table & Port Setting screen. b. Assign the DIL Destination for each time mode and trunk (CO line) to a specific extension number (operator extension). c. Click Apply to save the changed data. 2.Program the PBX so that unanswered calls to the operator are redirected to the VPS (Intercept Routing No Answer feature). a. Go to the Extension-Wired Extension-Extension Settings screen. b. Assign the Intercept Destination for the operator’s extension to a floating extension number (VPS Port) for each time mode. 100Installation ManualDocument Version 3.0 2010/064.2 KX-TDE, KX-TDA, and KX-TAW Series PBX Programming for DPT Integration