Panasonic Kx Tda100 User Manual

							1.4 During a Conversation
User Manual 51
1.4.2 Call Hold
— Call Hold
— Call Park
 Call Hold
There are two types of hold. The difference between them is that other people can retrieve your held 
call (Regular Hold) or not (Exclusive Call Hold). As they can be alternated, ask your manager what 
the current mode is.
Call Hold
Time limit
Both the caller and the transferred party will hear an alarm tone fifteen seconds before a 
specified time period.
To return to the held call before the destination answers, press the TRANSFER 
button, corresponding CO, G-DN or INTERCOM button, or the hookswitch.
Customizing Your Phone
3.1.3 Customizing the Buttons
Create or edit a Direct Station Selection (DSS) button.
If a call is not retrieved within a specified time, you will hear an alarm as a reminder. 
And, if an outside call is not answered within a specified time, it is automatically 
disconnected.
On-hook.
During a conversation
PT/PS
Press HOLD, or press TRANSFER and 
then enter     50.
C.Tone
OR
05TRANSFER
HOLD
C.Tone
SLT
During a conversation
On-hook.
Enter    50. Press Recall/
hookswitch.
05C.Tone 
						

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Call Hold Retrieve
The CO or INTERCOM button light shows the current status as follows:
— Regular Hold mode
Flashing green slowly: Your held call
Flashing red: Another extension’s held call 
— Exclusive Call Hold mode
Flashing green rapidly: Your held call
Red on: Another extension’s held call
Hold Mode Change (PT only)
After pressing the HOLD button, if you press the HOLD button again, the status switches 
from the Regular Hold mode to the Exclusive Call Hold mode or from the Exclusive Call 
Hold mode to the Regular Hold mode.
Off-hook.
Off-hook.Press DSS or dialholding extension 
number. Off-hook.
   At the holding extension (Call Hold Retrieve)
   To retrieve an outside call from another extension—only Regular Hold 
   (Call Hold Retrieve–Specified with a held line number)
   To retrieve an intercom call or outside call from another extension—only Regular Hold 
   (Call Hold Retrieve–Specified with a holding extension number)
PT/SLT/PS
Talk.
Talk.
Talk.
Press CO, or enter    53 and then held line 
number (3 digits).
Enter    51.
holding 
extension no.
OR(DSS)
05
15
Press flashing COor INTERCOM,
or enter     50.
C.Tone
C.Tone
(CO)
held line no.35
OR
OR(CO)
OR
INTERCOM 
						

							1.4 During a Conversation
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 Call Park
You can put a call on hold in a common parking zone of the PBX so that any extension can retrieve 
the parked call. You can use this feature as a transferring feature.
A call can be put into either a specified parking zone (Specified) or any idle parking zone (Auto). If a 
Call Park button and Call Park (Automatic Park Zone) button have been established, you can select 
either way to park by simply pressing the corresponding button.
When a call is parked automatically, or more than one call has been parked at the same time, you 
need to specify the parking zone number to retrieve the required call.
To  s e t
For simple operation, you can automatically hold a call by pressing another CO, G-DN 
or INTERCOM button, only if preprogrammed. (Automatic Call Hold) Consult your 
dealer.
During a conversation
Press Call Park.
PT/PS
(Call Park)
Enter a specified parking 
zone number (2 digits) or press
    to park at an idle parking zone 
automatically.
During a conversation
Press TRANSFER.
PT/PS
On-hook.Enter    52.
parking zone no.
OR
Specified
Auto
If you hear a busy tone, enter another 
parking zone number or press     again.
25TRANSFER
C.Tone
During a conversation
Press Recall/
hookswitch.
 SLT
On-hook.
If you hear a busy tone, enter another 
parking zone number. Enter    
52.Enter a specified parking 
zone number (2 digits).
parking zone no.25C.Tone 
						

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Call Park Retrieve
1.4.3 Call Splitting
When talking to one party while the other party is on hold, you can swap the calls back and forth 
(alternately).If a call is parked automatically, confirm the parking zone number on the display.
If you hear a reorder tone when retrieving a parked call, there is no held call. Confirm 
the stored parking zone number.
After you park a call, you can perform other operations.
Customizing Your Phone
3.1.3 Customizing the Buttons
Create or edit a Call Park button or Call Park (Automatic Park Zone) button.
Press a flashing Call Park.
PT/PS
(Call Park)
Off-hook.Enter    52. Dial stored parking
zone number (2 digits).
stored parking 
zone no.
PT/SLT/PS
Talk.
25C.Tone 
						

							1.4 During a Conversation
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To alternate between the parties leaving one party on hold temporarily
To leave the conversation and then let the two parties talk
PT/PS
During a conversation
Press TRANSFER. Talk to the 
other party.Talk to the 
original party.
TRANSFER
Press DSS or dial the other 
partys extension number. Press TRANSFER.
extension no.
OR(DSS)ORTRANSFER
C.Tone
The other party will be on hold.
SLT
During a conversation
Talk to the 
other party.Talk to the 
original party.Dial the other partys 
extension number. Press Recall/
hookswitch.
extension no.
Press Recall/
hookswitch.
C.Tone
The other party will be on hold.
PT/PS
Press DSS or dial the other 
partys extension number.Talk to the 
other party.
During a conversation
Press TRANSFER.
extension no.
OR(DSS)TRANSFER
Press TRANSFER.
TRANSFER
C.Tone
On-hook. 
						

							1.4 During a Conversation
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1.4.4 Call Waiting
— Answering Call Waiting in the PBX
— Answering Call Waiting from the Telephone Company
 Answering Call Waiting in the PBX
During a conversation, a call waiting tone or voice announcement through the speaker or the handset 
occurs when an outside call has been received or another extension is letting you know a call is 
waiting. You must activate this feature to use it. (Default: Enable—Tone) 
You can answer the second call by disconnecting (1) or holding (2) the current call.
1. To disconnect the current call and then talk to the new party
SLT
Dial the other partys 
extension number.Talk to the 
other party.
During a conversation
Press Recall/
hookswitch.
extension no.
OR
C.Tone
On-hook.Press Recall/
hookswitch.
OR
PT/SLT/PS
While hearing a tone
Off-hook.On-hook.Talk to the 
new party. 
						

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2. To hold the current call and then talk to the new party
After talking to the new party (second call), you can disconnect (2.1) or hold (2.2) it and then 
retrieve the first call.
2.1 To disconnect the second call and then talk to the original party
PT/PS
Press HOLD.
While hearing a tone
Disregard this step if both 
parties are extensions.
HOLD
Press CO or INTERCOM.
OR(CO)
INTERCOM
Talk to the
new party.
SLT
While hearing a tone
Enter     50.
05
Talk to the
new party.Press Recall/hookswitch.
C.Tone
PT/PS
During a conversation
Off-hook.On-hook.Talk to the 
original party.Press CO or INTERCOM.
OR(CO)
INTERCOM
PT/SLT/PS
During a conversation
Off-hook.On-hook.Talk to the 
original party.Enter     50.
05C.Tone 
						

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2.2 To hold the second call and then talk to the original party 
After holding it, you can talk to the original party. Then, you can disconnect it and then talk to the new 
party again.
Depending on your telephone, the Off-hook Call Announcement (OHCA) and the 
Whisper OHCA features can be used. You can talk to the other party through the speaker 
and the microphone (OHCA) or you can receive an announcement through the handset 
(Whisper OHCA), if you are having a conversation using the handset.
Refer to 1.7.3 Call Waiting/Off-hook Call Announcement (OHCA)/Whisper OHCA.
The caller’s name or number is displayed for five seconds in ten second intervals while 
waiting to be answered.
PT/PS
Press HOLD.
During a conversation
Disregard this step if both 
parties are extensions.
HOLD
Press CO or INTERCOM.
OR(CO)
INTERCOM
Talk to the
original party.
Off-hook.On-hook.Talk to the 
new party.Press CO or INTERCOM.
OR(CO)
INTERCOM
SLT
During a conversation
Enter     50.
05
Talk to the
original party.Press Recall/hookswitch.
Off-hook.On-hook.Talk to the 
new party.Enter     50.
05
C.Tone
C.Tone 
						

							1.4 During a Conversation
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 Answering Call Waiting from the Telephone Company
This is an optional telephone company service. You can receive a call waiting tone and the caller’s 
telephone number information. (The caller’s name will not be received.) For details, consult your 
telephone company.Customizing Your Phone
3.1.2 Settings on the Programming Mode—Call Waiting Tone Type Selection
If you select Tone 1, you will hear the same tone for Call Waiting from an outside 
party and an extension. If you select Tone 2, you will hear different tones for Call 
Waiting from an outside party and an extension.
To return to the original party, repeat the operation.
In this case, FLASH/RECALL button on proprietary telephones is in the External Feature 
Access (EFA) mode.
The caller’s telephone number will not be displayed on telephones or wireless phones 
connected to SLT ports.
Customizing Your Phone
3.1.3 Customizing the Buttons
Create or edit an External Feature Access (EFA) button.
Default
(Tone 1)
Special Tones
(Tone 2)15 s
5 s
OR
While hearing a tone
 
While hearing a tone
PT/SLT/PS
Press FLASH/RECALL or EFA.Enter    60.
60
Press TRANSFER 
or Recall/hookswitch.
OROR
TRANSFERFLASH/
RECALL
PT/PS
OR
(EFA) 
						

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1.4.5 Multiple Party Conversation
— Conference
— Unattended Conference
— Leaving Three-party Conference
— Privacy Release
 Conference
You can add one or more parties to your conversation.
To establish a conference call
Press CONF. Dial desired 
phone number.
Seize CO line before 
dialing outside phone number.
PT/PS
Talk with 
multiple parties.
During a conversation
desired 
phone no.
Talk to the 
new party.
CONF
Press CONFor TRANSFER.
OR
CONF
TRANSFERC.Tone
Dial desired
phone number.
desired 
phone no.
PT/PS
Talk with multiple parties.
Enter 3. Press TRANSFER.Talk to the 
new party.
3
During a conversation
Seize CO line before 
dialing outside phone number.
TRANSFER
Press TRANSFER.
TRANSFER
C.Tone