Panasonic Kx Tda100 User Manual
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User Manual 11 For Cell Station CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void user’s authority to operate this device. Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Some wireless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the wireless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the wireless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference. Operating near 2.4 GHz electrical appliances may cause interference. Move away from the electrical appliances. CAUTION To comply with FCC RF exposure requirements in uncontrolled environment: This equipment must be installed and operated in accordance with provided instructions and a minimum 20 cm (8 in) spacing must be provided between antenna and all person’s body (excluding extremities of hands, wrist and feet) during wireless modes of operation. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter. Medical—consult the manufacturer of any personal medical devices, such as pacemakers, to determine if they are adequately shielded from external RF (radio frequency) energy. (The unit operates in the frequency range of 2401 MHz to 2480 MHz, and the power output level can range from 0.004 W to 0.4 W.) Do not use the unit in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF (radio frequency) energy.
12 User Manual Table of Contents 1 Operation........................................................................................ 15 1.1 Before Operating the Telephones ........................................................................ 16 1.1.1 Before Operating the Telephones ............................................................................ 16 1.2 Making Calls........................................................................................................... 25 1.2.1 Basic Calling ............................................................................................................ 25 1.2.2 Easy Dialing............................................................................................................. 28 1.2.3 Redial ...................................................................................................................... 32 1.2.4 When the Dialed Line is Busy or There is No Answer ............................................. 32 1.2.5 Alternate Calling—Ring/Voice ................................................................................. 38 1.2.6 Calling without Restrictions ..................................................................................... 38 1.2.7 Direct Inward System Access (DISA) ...................................................................... 40 1.2.8 Remote Setting ........................................................................................................ 42 1.3 Receiving Calls ...................................................................................................... 44 1.3.1 Answering Calls ....................................................................................................... 44 1.3.2 Hands-free Answerback .......................................................................................... 44 1.3.3 Call Pickup ...............................................................................................................45 1.3.4 Trunk Answer From Any Station (TAFAS) ................................................................ 46 1.3.5 ANSWER/RELEASE Button .................................................................................... 46 1.4 During a Conversation .......................................................................................... 49 1.4.1 Call Transfer.............................................................................................................49 1.4.2 Call Hold ..................................................................................................................51 1.4.3 Call Splitting.............................................................................................................54 1.4.4 Call Waiting..............................................................................................................56 1.4.5 Multiple Party Conversation ..................................................................................... 60 1.4.6 Mute......................................................................................................................... 66 1.4.7 Off-hook Monitor ...................................................................................................... 67 1.4.8 Headset Operation .................................................................................................. 68 1.5 Absence Settings .................................................................................................. 69 1.5.1 Call Forwarding........................................................................................................ 69 1.5.2 Absent Message ...................................................................................................... 72 1.5.3 Extension Lock ........................................................................................................ 73 1.6 Paging ..................................................................................................................... 75 1.6.1 Paging...................................................................................................................... 75 1.6.2 Answering/Denying a Paging Announcement.......................................................... 76 1.7 Extension Settings ................................................................................................ 77 1.7.1 Timed Reminder ...................................................................................................... 77 1.7.2 Do Not Disturb (DND) .............................................................................................. 78 1.7.3 Call Waiting/Off-hook Call Announcement (OHCA)/Whisper OHCA ....................... 79 1.7.4 Calling Line Identification Presentation (CLIP) ........................................................ 80 1.7.5 Calling Line Identification Restriction (CLIR) ........................................................... 81 1.7.6 Executive Busy Override Deny ................................................................................ 82 1.7.7 Background Music (BGM)........................................................................................ 82 1.7.8 Data Line Security ................................................................................................... 82 1.7.9 Time Service ........................................................................................................... 83 1.7.10 Paralleled Telephone ............................................................................................... 84 1.7.11 Wireless XDP Parallel Mode.................................................................................... 84 1.7.12 Extension Feature Clear .......................................................................................... 85
User Manual 13 1.8 Call Center ..............................................................................................................86 1.8.1 Log-in/Log-out, Wrap-up ..........................................................................................86 1.8.2 Incoming Call Distribution Group Monitor ................................................................88 1.8.3 Manual Queue Redirection ......................................................................................90 1.9 User-supplied Equipment......................................................................................92 1.9.1 Doorphone/Door Opener .........................................................................................92 1.9.2 Host PBX..................................................................................................................93 1.9.3 Voice Processing System.........................................................................................94 1.10 Walking Extension ...............................................................................................100 1.10.1 Walking Extension ..................................................................................................100 1.11 Display Proprietary Telephone ...........................................................................101 1.11.1 Call Log ..................................................................................................................101 1.11.2 Directories ..............................................................................................................105 1.11.3 System Feature Access .........................................................................................108 2 Manager Operation...................................................................... 109 2.1 Control Features ..................................................................................................110 2.1.1 Extension Control ...................................................................................................110 2.1.2 Time Service Mode Control ...................................................................................110 2.1.3 Dial Tone Transfer ..................................................................................................111 2.1.4 External Background Music (BGM) ........................................................................112 2.1.5 Outgoing Messages (OGM) ...................................................................................112 3 Customizing Your Phone & System........................................... 115 3.1 Personal Programming ........................................................................................116 3.1.1 Personal Programming...........................................................................................116 3.1.2 Settings on the Programming Mode.......................................................................117 3.1.3 Customizing the Buttons ........................................................................................126 3.2 Manager Programming ........................................................................................131 3.2.1 Programming Information.......................................................................................131 3.2.2 Manager Programming ..........................................................................................132 3.3 System Programming ..........................................................................................133 3.3.1 Programming Information.......................................................................................133 3.3.2 System Programming.............................................................................................135 4 Appendix ...................................................................................... 139 4.1 Troubleshooting ...................................................................................................140 4.1.1 Troubleshooting ......................................................................................................140 4.2 Feature Number Table .........................................................................................143 4.2.1 Feature Number Table............................................................................................143 4.3 Tone .......................................................................................................................150 4.3.1 Tone .......................................................................................................................150 4.4 Revision History ...................................................................................................154 4.4.1 KX-TDA100/KX-TDA200 Version 1.1 .....................................................................154 Index ................................................................................................... 155
User Manual 15 Section 1 Operation This chapter shows you step by step how to use each feature. Read this chapter to become familiar with the many useful features of this PBX.
1.1 Before Operating the Telephones 16 User Manual 1.1 Before Operating the Telephones 1.1.1 Before Operating the Telephones What Kind of Telephone Can Be Used? You can use a single line telephone (SLT), such as a rotary pulse telephone or a Panasonic proprietary telephone (PT) such as the KX-T7636. You can also use a Panasonic Portable Station (PS), e.g., KX-TD7690. Use the feature depending on the telephone you are using. If you are using a Panasonic proprietary telephone with a special feature button such as or a display (Display PT) or both, you can follow the operation with the button or display messages for easy programming. If you use a large display telephone (e.g., KX-T7636), you can follow the displayed messages to use the features. If your telephone does not have feature buttons and/or a display, you may operate the PBX by entering a feature number instead. Follow the operation for your type of telephone. If you use a Console, you can use the buttons on the Console as the buttons on the connected proprietary telephone. Portable Station (PS) Registration You must register your PS in the PBX and determine its extension number before initial use. For PS registration, consult your dealer. Feature Numbers To use certain features, you need to enter specified feature numbers (and an additional parameter, if required). There are two types of feature numbers as follows: Flexible feature number Fixed feature number Fixed feature numbers cannot be changed. However, you can change the flexible numbers to other numbers for easier use. If you want to change the numbers, consult your dealer. In this manual, the default numbers (factory installed) are used for operations. A flexible number is shown as (half-shaded key). Use the new programmed number if you have changed the feature number. Write the new number in the Feature Number Table (Appendix).If you use a Panasonic proprietary telephone which does not have feature buttons, you may change one of the unused flexible buttons to a feature button. Refer to 3.1.3 Customizing the Buttons. If you use a single line telephone which does not have the or # keys; it is not possible to access features that have or # in their feature numbers. REDIAL
1.1 Before Operating the Telephones User Manual 17 To n e You will hear various tones, during or after an operation, for confirmation. Refer to 4.3.1 Tone (Appendix). Display In this manual, you will see the display .... This refers to the display of a Panasonic proprietary telephone. If your telephone is not a Panasonic display proprietary telephone, the message will not be displayed. If you use a Panasonic display proprietary telephone, the display helps you confirm the settings. Some proprietary telephones also give you easy access to features. A message is displayed depending on the feature. By pressing the corresponding button on the side or at the bottom of the display, or pressing the Navigator Key, you can access the desired feature. Furthermore, depending on the display proprietary telephone, you can operate features or make calls using the display message. Refer to 1.11 Display Proprietary Telephone. Your Extension Number If you use a Panasonic display proprietary telephone, you can check your own extension number on the display. Press the TRANSFER button or Soft (S1) button while on-hook. Using a Navigator Key/Jog Dial/Volume Key The Navigator Key can be used for the display contrast and the volume control or you can search for desired items on the display. Press the Navigator Key/Volume Key or rotate the Jog Dial in the desired direction. The contrast or the volume level and the items will change as follows: Examples The displays and the illustrations shown as examples are from a telephone connected to the KX- TDA200. Restrictions Some features may be restricted at your extension under the system programming. Consult your manager or dealer.Navigator Key Jog Dial Volume Key Up (Level increases) Down (Level decreases) Right LeftENTER Left (counter-clockwise) Level decreases Right (clockwise) Level increases Up (Level increases) Down (Level decreases)
1.1 Before Operating the Telephones 18 User Manual Icon Descriptions The following icons show you the feature availability, notes and action to use the features. This feature cannot be used with a single line telephone.Seize a CO line (One of the following). Press the CO button. Dial automatic line access number 9. Dial CO line group access number and CO line group number. See Programming for Related Programming if necessary. Off-hook (One of the following). Lift the handset. Press the SP-PHONE button. Press the MONITOR button. (To start talking, lift the handset.) Press TALK button.Press the Call button on the Doorphone. On-hook (One of the following). Hang up. Press the SP-PHONE button. Press the MONITOR button. Press CANCEL button.Press the hookswitch lightly. Press the corresponding feature button on the proprietary telephone.Ta l k . Enter the required number. Enter the account code.You will hear a busy, confirmation, dial, ring or ringback tone. B. Tone: Busy Tone C. Tone: Confirmation Tone D. Tone: Dial Tone R. Tone: Ring Tone R. B. Tone: Ringback Tone Dial an extension number. Dial outside phone number. Dial the telephone number. CO line group no. OR 8 9 OR (CO) desired no. account code extension no.outside phone no. phone no.
1.1 Before Operating the Telephones User Manual 19 When You Use a Panasonic Proprietary Telephone If you use a Panasonic proprietary telephone and the Console, they may have some of the useful feature buttons described below. For a PS user, refer to Operating Instructions for PS. These buttons make operations simple. The illustrations may differ from the buttons on your telephone. Fixed Buttons CO: Used to make or receive an outside call. (Button assignment is required.) Also used as feature buttons. (Button assignment is required.) (Only the CO line number [e.g., 1, 2] may be shown on some telephones.)SP-PHONE: Used for hands-free operation. AUTO DIAL/STORE: Used for System/Personal Speed Dialing or storing program changes.PA U S E: Used to insert a pause when storing a telephone number. This button also functions as the PROGRAM button when there is no PROGRAM button on your telephone. REDIAL: Used to redial the last dialed number.MESSAGE: Used to leave a message waiting indication or call back the party who left the message waiting indication. INTERCOM: Used to make or receive intercom calls.Soft Buttons: Used to select the item displayed on the bottom of the display. MONITOR: Used for hands-free dialing. You can monitor the party’s voice in hands-free mode.AUTO ANS (Auto Answer)/MUTE: Used to receive an incoming call in hands-free mode or mute the microphone during a conversation. TRANSFER: Used to transfer a call to another party.HOLD: Used to place a call on hold. FLASH/RECALL: Used to disconnect the current call and make another call without hanging up. This button can also be used as a CANCEL button while on-hook.CONF (Conference): Used to establish a multiple party conversation. VOICE CALL/MUTE: Used to monitor an intercom call automatically, but it cannot be used for hands-free conversations. It also mutes the handset microphone during a conversation.Call Forwarding (FWD)/Do Not Disturb (DND): Used to perform Call Forwarding (FWD) or Do Not Disturb (DND). (CO) SP- PHONE AUTO DIAL STOREPAUSE REDIALMESSAGE INTERCOM MONITORAUTO ANS MUTE TRANSFERHOLD FLASH/ RECALLCONF VOICE CALL MUTE FWD/DND
1.1 Before Operating the Telephones 20 User Manual Customized Buttons If the term is in parentheses like (Account) in this section, it means a flexible button has been made into an Account button. To customize, refer to 3.1.3 Customizing the Buttons.PROGRAM: Used to enter and exit the Programming mode.ANSWER: Used to answer an incoming call. RELEASE: Used to disconnect the line.Navigator Key/Jog Dial/Volume Key: Used to adjust the volume and the display contrast or select desired items. Programmable Feature (PF): Located on the upper part of the CO button array or on the DSS Console. Assigns the desired button and used to access the stored feature. Mostly used as a One-touch Dialing button. (Only the F and number may be shown on some telephones.)MODE: Used to shift the display to access various features. SELECT: Used to select the displayed item or to call the displayed phone number.SHIFT: Used to access the second level of Soft button features. ENTER: Used to confirm the selected item.CANCEL: Used to cancel the selected item. Buttons Feature Loop-CO (L-CO)Used to access an idle CO line for making outside calls. Incoming outside calls from any CO line arrive at this button. PROGRAMANSWER RELEASE VOL (PF)MODE SELECTSHIFT