Panasonic Kx Tda100 User Manual

							1.8 Call Center
User Manual 91
To forward the waiting call
The Hurry-up button light shows the current status as follows:
Off: No waiting call.
Red on: Some calls are waiting. 
Flashing red: The number of calls exceeds the manual queue redirection level.
Customizing Your Phone
3.1.3 Customizing the Buttons
Create or edit a Hurry-up button.
PT/PS
Press red or flashing red Hurry-up.
(Hurry-up) 
						

							1.9 User-supplied Equipment
92 User Manual
1.9 User-supplied Equipment
1.9.1 Doorphone/Door Opener
You can talk to a person at the door through the doorphone. Preprogrammed extensions or an outside 
party can receive the calls from the doorphone. You can open the door.
— Doorphone Call
— Door Open
 Doorphone Call
To call from the doorphone
To answer a call from the doorphone
To call the doorphone
If no one answers a doorphone call within a specified time period, the call is canceled.
Press doorphonebutton. 
Doorphone
Talk.
C.Tone
Off-hook.
PT/SLT/PS
Talk.Off-hook.Enter doorphone
number (2 digits).
doorphone no.
PT/SLT/PS
Enter    31. 
31C.Tone 
						

							1.9 User-supplied Equipment
User Manual 93
 Door Open
Some extensions may be prohibited from using this feature.
From a specified extension
From any extension while talking to the doorphone
1.9.2 Host PBX
— External Feature Access (EFA)
 External Feature Access (EFA)
You can access special features (e.g., Call Waiting) offered by a host PBX or telephone company. 
This feature is only effective for an outside call.The door open will be triggered for a specified time period.
Off-hook.On-hook.Enter doorphone
number (2 digits).
PT/SLT/PS
Enter    55. 
55C.Tonedoorphone no.
PT/SLT/PS
On-hook.
Enter 5.
5C.Tone 
						

							1.9 User-supplied Equipment
94 User Manual
 To hold the current call and then talk to the new party
1.9.3 Voice Processing System
You or an outside party can access the Voice Processing System from a telephone.
— Call Forwarding to Voice Mail (Voice Mail Integration)
If your PBX has a Panasonic Voice Processing System connected (e.g., KX-TVS series) using digital 
integration, the following features are also available:
— Live Call Screening (LCS)
— Two-way Record
 Call Forwarding to Voice Mail (Voice Mail Integration)
— To forward your calls to your mailbox
— To transfer a call to a mailbox
— To listen to messages
If you cannot answer calls, you can forward them to your mailbox. You can select the type of incoming 
calls (Intercom Calls/Outside Calls/Both Calls). If your telephone has a Message button, the Message 
light turns on and lets you know you have messages. Even if a Message button is not provided, you 
will hear an indication tone* when going off-hook.
You can also transfer received outside calls to a mailbox so that calling parties can leave messages. 
If you create a Voice Mail Transfer button on your phone, the transfer is done without knowing the 
mailbox number (Voice Mail Transfer).
The duration for recording depends on the voice processing system.In this case, FLASH/RECALL button on a proprietary telephone is in the External Feature 
Access (EFA) mode.
Regarding the service code, consult your dealer.
Customizing Your Phone
3.1.3 Customizing the Buttons
Create or edit an External Feature Access (EFA) button.
PT/PSSLT
Enter desired 
service code.
desired service
code
Enter desired 
service code. Press Recall/
hookswitch. Press FLASH/RECALL or EFA.
Or press TRANSFER and 
then enter     60.
While hearing a tone While hearing a tone
Enter    60.
OR
OR
(EFA)
FLASH/
RECALL
60TRANSFER
desired service
code60 
						

							1.9 User-supplied Equipment
User Manual 95
To forward your calls to your mailbox
To transfer a call to a mailbox
To listen to messages
*Indication tone after off-hook
You can access a voice mail with one-touch.
PT/SLT/PS
voice mail floating
extension no.
On-hook.Enter voice mail floating
extension number.Enter 
required number.
2
0
3
4
5
Cancel
All Calls
Busy
No Answer
Busy/No Answer
Off-hook.
Enter    71. Enter 0 to 2 as you desire.
1
2
0Both Calls
Intercom CallsOutside Calls
OR
OR17
C.Tone
Enter #. 
#
For Cancel, go on-hook 
directly after entering 0.
Press 
DSS or enter desired
extension number. Press Voice Mail 
Transfer.
PT/PS
(Voice Mail 
Transfer)
During a conversation
OR
(DSS)
desired 
extension no.
Press MESSAGE or enter voice 
mail floating extension number. Off-hook.
PT/SLT/PS
OR
voice mail floating 
extension no.
MESSAGE
1 s 
						

							1.9 User-supplied Equipment
96 User Manual
 Live Call Screening (LCS)
While a caller is leaving a message in your mailbox, you can monitor the call without answering. If you 
so desire, you can answer the call while monitoring. There are two methods available (Default: 
Hands-free mode).
Hands-free mode:
You can monitor the message automatically, live through the telephone speaker.
Private mode:
You will hear an alarm tone while the caller is leaving a message.
Before operating
Create a Live Call Screening (LCS) button (Personal Programming).
Select the mode, either Hands-free or Private (Personal Programming).
Set the extension PIN (Personal Identification Number).
Set the Live Call Screening feature.
To set Live Call Screening
To cancel Live Call Screening
Customizing Your Phone
3.1.3 Customizing the Buttons
Create or edit a Voice Mail Transfer button or a Message button.
Press Live Call 
Screening.Enter extension PIN
(max. 10 digits).
extension PIN
PT/PS
(Live Call
 Screening)
This is required only when 
an extension PIN is stored. 
PIN: Personal Identification Number
Press red Live Call Screening.
PT/PS
(Live Call
 Screening) 
						

							1.9 User-supplied Equipment
User Manual 97
Operation Flowchart
The operations in the shaded areas can be done hands-free.
The Live Call Screening (LCS) button light shows the feature status as follows:
Off: LCS is off.
Flashing green rapidly: Alerting in the Private mode.
Flashing green slowly: Monitoring.
Red on: LCS is on.
The manager extension can clear an extension PIN.
This feature is available for a single line telephone if it is connected to a proprietary 
telephone in parallel. (Private mode only)
To answer the call while monitoring, press Recall/hookswitch.
Only the handset monitoring in the Private mode is available for PS users.
Customizing Your Phone
3.1.2 Settings on the Programming Mode—Live Call Screening Mode Set
Select the mode, either monitoring the message through the speaker automatically or 
receiving, while the caller leaves a message.
3.1.3 Customizing the Buttons
Create or edit a Live Call Screening (LCS) button.
Hands-free ModePrivate Mode
Stop 
monitoringAnswering 
the callStop 
monitoringAnswering
the call
MonitoringMonitoring (Hands-free) Monitoring (Handset)
No operation
Stop
monitoringAnswering
On-hook.
(Live Call
Screening)
(Alarm Tone)
Press SP-PHONE or MONITOR.
OR
Press Live Call 
Screening.
MONITOR
MONITORSP-
PHONE
OROR
Press Live Call
Screening.Press 
SP-PHONE, MONITOR or Live Call 
Screening.
PT/PS
(Live Call
 Screening)
(Live Call
 Screening)
OR
Press SP-PHONE 
or MONITOR.Off-hook.
MONITOR
SP-
PHONE
SP-
PHONE
(Live Call
Screening)
Press Live Call 
Screening. 
						

							1.9 User-supplied Equipment
98 User Manual
 Two-way Record
To record into your mailbox
To record into another mailbox (Two-way Transfer)
To record into another mailbox with one-touch (One-touch Two-way Transfer)
You can record a conversation into a mailbox while talking on the phone.
You can select the mailbox each time you record a conversation.
The Two-way Record button light, Two-way Transfer button light or One-touch Two-way 
Transfer button light shows the current status as follows:
Off: Not recording.
On: Recording the conversation.
Press Two-way Record.
During a conversation
To stop recording, 
press this button again.
PT/PS
(Two-way
 Record)
Press Two-way
Transfer.
During a conversation
Press DSS or enter another extension 
number.
To stop recording, 
press this button again.
PT/PS
(Two-way
 Transfer)OR
(DSS)
another
extension no.
Press One-touch 
Two-way Transfer.
During a conversation
PT/PS
(One-touch
Two-way
 Transfer) 
						

							1.9 User-supplied Equipment
User Manual 99
Note:
Many states have imposed regulations on the manner in which 2-way telephone 
conversations may be recorded, so you should inform the other party that the conversation 
is being recorded. 
Consult your local telephone company for further information.
Customizing Your Phone
3.1.3 Customizing the Buttons
Create or edit a Two-way Record button, a Two-way Transfer button and a One-touch 
Two-way Transfer button. 
						

							1.10 Walking Extension
100 User Manual
1.10 Walking Extension
1.10.1 Walking Extension
You can use the same functions assigned on your previous extension even if you move to another 
extension in the office. 
You can retain your settings such as extension number or One-touch Dialing memory etc. on the new 
extension.
This feature is also known as Walking Station.
To set
Your previous extension will get the old settings of your new extension.
This feature is available for movement between SLT and SLT, PT and PT or SLT and PT.
For more information, refer to 3.1.1 Personal Programming.
Off-hook.
Enter    727.
PT/SLT
your previous
extension no.
On-hook.
Enter your previous 
extension number.
extension PIN
Enter extension PIN(max. 10 digits).
277
D.Tone
PIN: Personal Identification Number