Panasonic Kx Tda100 User Manual

							Thank you for purchasing the Panasonic Hybrid IP-PBX, KX-TDA100/KX-TDA200.
Please read this manual carefully before using this product and save this manual for future use.
KX-TDA100/KX-TDA200: Version  1.1
  KX-TDA100
 
Model   KX-TDA200
Hybrid IP-PBX
User Manual 
						

							2 User Manual
Feature Highlights
1.8 Call Center (Page 86) 1.9.3 Voice Processing System (Page 94)
Appendix (Page 139) Consult your dealer
1.1 Before Operating the Telephones (Page 
16)Consult your dealer
This PBX can establish Incoming Call Distribution 
Groups (ICD Group) by which a large volume of 
calls from the external customers could be received.
One extension can act as the supervisor, and 
monitor other group members.
Call Center
QueuingCustomers
ICD 
Group 01
ICD 
Group 02
You can forward your calls to a voice
processing system and let calling parties leave 
messages in your mailbox when you are unable 
to receive calls. 
Voice Mail Integration
MessageMessage
MessageMessage
MessageMessage
This PBX optionally supports a Portable Station 
(PS) system. PSs can be used on the PBX 
with other wired telephones.
Wireless SystemPC Phone/PC Console
This PBX supports the PC Phone/PC Console 
when your computer is connected to certain 
Panasonic telephones via USB interface. The PC 
Phone/PC Console provides advanced control and 
monitoring of your PBX.
Computer
If you are using a Panasonic telephone that is 
equipped with a Navigator Key/Jog Dial and a 
display, it helps you to access the desired 
feature easily. Also, you will be informed of the 
arrival of an incoming call or a message waiting 
by the lamp if it is equipped. 
Easy Operation
ENTER
Navigator Key Jog Dial
Message/Ringer Lamp
This PBX can record or print out call 
information: date, time, extension no., dialed
no., duration, etc.
Call Record 
(Station Message Detail Recording)
Date
01/02/02
01/02/02Time
10:03AM
11:07AMExt
1230
2230•      
      
       
						

							User Manual 3
In This Manual,
 Proprietary Telephone is abbreviated as PT.
Single Line Telephone is abbreviated as SLT.
Portable Station is abbreviated as PS.
Proprietary Telephone with a Display is abbreviated as Display PT.
Digital Proprietary Telephone is abbreviated as DPT.
 The following icons are used frequently.
Conditions Hints!! !! 
						

							4 User Manual
Important Information
WARNING
• THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED 
SERVICE PERSONNEL.
 WHEN A FAILURE OCCURS WHICH EXPOSES ANY INTERNAL PARTS, 
DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THIS 
UNIT TO YOUR DEALER.
 DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE 
POWER CONNECTION PRIOR TO RELOCATING THE EQUIPMENT, AND 
RECONNECT THE POWER FIRST.
 THIS UNIT IS EQUIPPED WITH A GROUNDING CONTACT PLUG. FOR SAFETY 
REASONS, THIS PLUG MUST ONLY BE CONNECTED TO A GROUNDING 
CONTACT SOCKET WHICH HAS BEEN INSTALLED ACCORDING TO 
REGULATIONS.
 THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE. 
ENSURE THAT THE SOCKET-OUTLET IS LOCATED/INSTALLED NEAR THE 
EQUIPMENT AND IS EASILY ACCESSIBLE.
 TO PREVENT THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE 
THIS PRODUCT TO RAIN OR MOISTURE.
 TO PROTECT THIS UNIT FROM STATIC ELECTRICITY, DO NOT TOUCH ANY 
CONNECTORS OF THE UNIT. 
						

							User Manual 5
When using your telephone equipment, basic safety precautions should always be followed to reduce 
the risk of fire, electric shock and injury to persons, including the following:
1.Read and understand all instructions.
2.Follow all warnings and instructions marked on the product.
3.Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol 
cleaners. Use a damp cloth for cleaning.
4.Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink, or 
laundry tub, in a wet basement, or near a swimming pool. 
5.Do not place this product on an unstable cart, stand, or table. The product may fall, causing 
serious damage to the product. 
6.Slots and openings in the cabinet and the back or bottom are provided for ventilation; to protect 
it from overheating, these openings must not be blocked or covered. The openings should never 
be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product 
should never be placed near or over a radiator or other heat source. This product should not be 
placed in a built-in installation unless proper ventilation is provided. 
7.This product should be operated only from the type of power source indicated on the product 
label. If you are not sure of the type of power supply to your home, consult your dealer or local 
power company. 
8.This product is equipped with a 3-wire grounding type plug, a plug having a third (grounding) pin. 
This plug will only fit into a grounding type power outlet. This is a safety feature. If you are unable 
to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not 
defeat the safety purpose of the grounding type plug.
9.Do not allow anything to rest on the power cord. Do not locate this product where the cord will 
be abused by people walking on it. 
10.Do not overload wall outlets and extension cords as this can result in the risk of fire or electric 
shock. 
11.Never push objects of any kind into this product through cabinet slots as they may touch 
dangerous voltage points or short out par ts that could result in a risk of fire or electric shock. 
Never spill liquid of any kind on the product.
12.To reduce the risk of electric shock, do not disassemble this product, but take it to a qualified 
person when some service or repair work is required. Opening or removing covers may expose 
you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when 
the appliance is subsequently used. 
13.Unplug this product from the wall outlet and refer servicing to qualified service personnel under 
the following conditions: 
a)When the power supply cord or plug is damaged or frayed.
b)If liquid has been spilled into the product.
c)If the product has been exposed to rain or water.
d)If the product does not operate normally by following the operating instructions. Adjust only 
those controls that are covered by the operating instructions because improper adjustment 
of other controls may result in damage and will often require extensive work by a qualified 
technician to restore the product to normal operation. 
e)If the product has been dropped or the cabinet has been damaged.
IMPORTANT SAFETY INSTRUCTIONS 
						

							6 User Manual
f)If the product exhibits a distinct change in performance.
14.Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a 
remote risk of electric shock from lightning. 
15.Do not use the telephone to report a gas leak in the vicinity of the leak. 
SAVE THESE  INSTRUCTIONS 
						

							User Manual 7
Attention
If there is any trouble, disconnect the unit from the telephone line. Plug the telephone directly into 
the telephone line. If the telephone operates properly, do not reconnect the unit to the line until 
the problem has been repaired by an authorized Panasonic Factory Service Center. If the 
telephone does not operate properly, chances are that the problem is in the telephone system, 
and not in the unit.
Keep the unit away from heating appliances and electrical noise generating devices such as 
fluorescent lamps, motors and televisions. These noise sources can interfere with the 
performance of the unit.
This unit should be kept free of dust, moisture, high temperature (more than 40 °C [104 °F]) and 
vibration, and should not be exposed to direct sunlight.
Never attempt to insert wires, pins, etc., into the vents or holes of this unit.
Do not use benzene, thinner, or the like, or any abrasive powder to clean the cabinet. Wipe it with 
a soft cloth.
Do not use any handset other than a Panasonic handset for KX-TDA100/KX-TDA200 use.
When you ship the product
Carefully pack and send it prepaid, adequately insured and preferably in the original carton. 
Attach a postage-paid letter, detailing the symptom, to the outside of the carton. DO NOT send 
the product to the Executive or Regional Sales offices. They are NOT equipped to make repairs.
Product service
Panasonic Factory Servicenters for this product are listed in the servicenter directory. Consult 
your certified Panasonic dealer for detailed instructions. 
						

							8 User Manual
MODEL NO.: 
SERIAL NO.:
The serial number of this product may be found on the label affixed to the side of the 
unit. You should note the model number and the serial number of this unit in the 
space provided and retain this manual as a permanent record of your purchase to 
aid in identification in the event of theft.
DATE OF PURCHASE
NAME OF DEALER
DEALER’S ADDRESS
For your future reference
 DEALER’S TELEPHONE NO. 
						

							User Manual 9
F.C.C. REQUIREMENTS AND RELEVANT 
INFORMATION
1.Notification to the Telephone Company
This equipment complies with Par t 68 of the FCC rules and the requirements adopted by the 
ACTA. On the side of this equipment is a label that contains, among other information, a product 
identifier in the format US: ACJMF03AKX-TDA100. If requested, this number must be provided 
to the telephone company.
Installation must be performed by a qualified professional installer. If required, provide the 
telephone company with the following technical information:
Telephone numbers to which the system will be connected
Make: Panasonic
Model: KX-TDA100 and KX-TDA200
Certification No.: found on the side of the unit
Ringer Equivalence No.: 0.3A
Facility Interface Code: 02LS2, 04DU9.BN/DN/1KN/1SN, METALLIC
Service Order Code: 9.0F, 6.0P
Required Network Interface Jack: RJ21X, RJ48C, RJ2HX
2.Ringer Equivalence Number (REN)
The REN is used to determine the number of devices that may be connected to a telephone line. 
Excessive RENs on a telephone line may result in the devices not ringing in response to an 
incoming call. In most, but not all areas, the sum of RENs should not exceed five (5.0). To be 
certain of the number of devices that may be connected to a line, as determined by the total 
RENs, contact the local telephone company. The REN for this product is part of the product 
identifier that has the format US: ACJMF03AKX-TDA100. The digits represented by 03 are the 
REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is 
separately shown on the label.
3.Incidence of Harm to the Telephone Lines
If this equipment causes harm to the telephone network, the telephone company will notify you 
in advance that temporary discontinuance of service may be required. But if advance notice isn’t 
practical, the telephone company will notify the customer as soon as possible. Also, you will be 
advised of your right to file a complaint with the FCC if you believe it is necessary.
4.Changes in Telephone Company Communications Facilities, Equipment, Operations and 
Procedures
The telephone company may make changes in its facilities, equipment, operations or procedures 
that could affect the operation of the equipment. If this happens the telephone company will 
provide advance notice in order for you to make necessary modifications to maintain 
uninterrupted service.
5.Trouble with this equipment
If trouble is experienced with this equipment, for repair or warranty information, please see the 
attached warranty, which includes the Servicenter Directory. If the equipment is causing harm to 
the telephone network, the telephone company may request that you disconnect the equipment 
until the problem is resolved.
6.Connection to Party Line
Connection to party line service is subject to state tariffs. Contact the state public utility 
commission, public service commission or corporation commission for information. 
						

							10 User Manual
7.Combined Use with Alarm Equipment
If your home has specially wired alarm equipment connected to the telephone line, ensure the 
installation of this equipment does not disable your alarm equipment. If you have questions about 
what will disable alarm equipment, consult your telephone company or a qualified installer.
Note
This equipment has been tested and found to comply with the limits for a Class B digital device, 
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection 
against harmful interference in a residential installation. This equipment generates, uses, and 
can radiate radio frequency energy and, if not installed and used in accordance with the 
instructions, may cause harmful interference to radio communications. However, there is no 
guarantee that interference will not occur in a particular installation. If this equipment does cause 
harmful interference to radio or television reception, which can be determined by turning the 
equipment off and on, the user is encouraged to try to correct the interference by one or more of 
the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is 
connected.
Consult the dealer or an experienced radio/TV technician for help.
CAUTION
Any changes or modifications not expressly approved by the party responsible for compliance 
could void the user’s authority to operate this device.
When programming emergency numbers and/or making test calls to emergency numbers:
1.Remain on the line and briefly explain to the dispatcher the reason for the call before 
hanging up.
2.Perform such activities in the off-peak hours, such as early morning hours or late evenings.
WARNING
The software contained in the ARS and TRS/Barring features to allow user access 
to the network must be upgraded to recognize newly established network area 
codes and exchange codes as they are placed into service.
Failure to upgrade the premises PBXs or peripheral equipment to recognize the 
new codes as they are established will restrict the customer and the customer’s 
employees from gaining access to the network and to these codes.
KEEP THE SOFTWARE UP-TO-DATE WITH THE LATEST DATA.