Panasonic Kx Ta824 Operating Manual

							1.3 Telephone Features
Operating Manual 61
1.3.24 Call Retrieving from a TAM (Telephone Answering 
Machine)
Without leaving your desk, you can answer an incoming call that was received by a preprogrammed 
Telephone Answering Machine (TAM) extension from your phone.
1.3.25 Call Splitting
When talking to one party with another party on hold, you can switch between the 2 par ties.If you hear a reorder tone when trying to retrieve a call from a TAM, the dialed 
extension is not the TAM extension, or the TAM cannot answer the call because it is 
performing another operation. 
Programming Manual References
[PT Programming]
 [611] TAM Extension
[PC Programming]
 9.2.1 Main [2-1]—TAM Connection
Feature Manual References
 1.1.23 Call Retrieving from a TAM (Telephone Answering Machine)
PT/SLT
Off-hook.Dial TAM extension 
number.Enter 4.Talk.
TAM extension no.B.Tone
While the TAM is answering a call
4 
						

							1.3 Telephone Features
62 Operating Manual
 This feature is not available for calls from doorphones or paging announcements.
Feature Manual References
 1.1.24 Call Splitting
Operating Manual References
 1.3.15 Call Hold
 1.3.16 Call Hold, Exclusive
PT
During a conversation
Press CO or 
INTERCOM. Press HOLD.
OR
Press HOLD.
(CO)
C.Tone
Talk to the 
other party.
C.Tone
Press CO or 
INTERCOM.
OR
(CO)
Talk to the 
original party.
Disregard this step if both 
parties are extensions.
Disregard this step if both 
parties are extensions.The other party 
will be on hold.
SLT
During a conversation
Press Recall/
hookswitch.
OR
Talk to the 
other party.Press Recall/
hookswitch.Talk to the original party.
C.Tone &
D.Tone
The other party 
will be on hold. 
						

							1.3 Telephone Features
Operating Manual 63
1.3.26 Call Transfer—To Extension
You can transfer incoming calls to another extension. Depending on the setting of your PBX, proprietary 
telephone (PT) users may also be able to transfer incoming outside (CO) line calls to another extension 
simply by pressing the corresponding Direct Station Selection (DSS) button (One-touch Transfer). 
To transfer
To transfer with a one-touch operation (One-touch Transfer)
Press DSS or dial 
extension number.
On-hook.
Talk.
During a conversation
PT/SLT
Press TRANSFER 
or Recall/hookswitch.
extension no.
OR
C.Tone &
D.Tone
(DSS)OR
R.B.Tone
If you wish, you can inform the destination
extension about the call you are transferring.The call is transferred.
*
During a conversation
 PT
Press DSS.On-hook.Talk.
(DSS)R.B.Tone
The call is transferred.
If you wish, you can inform the destination
extension about the call you are transferring. 
						

							1.3 Telephone Features
64 Operating Manual
1.3.27 Call Transfer—To Outside (CO) Line
 * You may have to enter the Call Hold feature number, 20, after pressing the Recall/
hookswitch on your single line telephone (SLT), depending on the SLT Hold Mode of your 
PBX. For more details, refer to 1.1.15 Call Hold in the Feature Manual.
 You can go on-hook before the destination extension answers the call. If the destination 
extension does not answer the call within a specified time period, you will hear an alarm 
tone, and the call will return to you. If you do not answer the call within 30 minutes after it 
returns to you, the call will be disconnected.
 When the dialed extension is busy, you may access the extension by entering 1 (Busy 
Station Signaling [BSS]) or 2 (Executive Busy Override) and then going on-hook.
To return to the held call before the destination answers, press the TRANSFER button 
or corresponding CO/INTERCOM button, or press the Recall/hookswitch.
Programming Manual References
[PT Programming]
 [005] One-touch Transfer Using a DSS Button
 [104] SLT Hold Mode
 [111] Music on Hold
 [201] Transfer Recall Time
[PC Programming]
 9.1.2 Main [1-2]—Music on Hold
 9.1.7 Timers [1-6]—Recall Time—Call Transfer
 9.1.11 Detail [1-10]—Single Line Telephone—Hold Mode, DSS—One-touch Transfer 
Using a DSS Button
Feature Manual References
 1.1.15 Call Hold
 1.1.25 Call Transfer—To Extension
Operating Manual References
 3.1.3 Flexible Button Assignment
Create or edit a Direct Station Selection (DSS) button.
You can transfer incoming calls to outside destination when your proprietary 
telephone (PT) is permitted through system programming.
No SLT 
						

							1.3 Telephone Features
Operating Manual 65
CO-to-CO Line Call Duration
The length of outside-to-outside (CO-to-CO) line calls may be limited through system 
programming.
Both the outside caller and the outside destination will hear a warning tone 15 seconds 
before a specified time limit. When the timer expires, the call is disconnected.
To return to the held call before the destination answers, press the TRANSFER button 
or corresponding CO/INTERCOM button.
 After transferring the call to an outside party, you can join the call by pressing the CO 
button that you used to transfer the call. A 3-party conference call is established 
(Conference).
 To change the transfer destination before going on-hook, press the CO button whose 
indicator is flashing slowly to retrieve the call, then repeat the Call Transfer procedure.
Programming Manual References
[PT Programming]
 [111] Music on Hold
 [205] CO-to-CO Line Call Duration
 [420] CPC Signal Detection—Incoming
 [606] Call Transfer to CO Line
[PC Programming]
 9.1.2 Main [1-2]—Music on Hold
 9.1.7 Timers [1-6]—Call Duration—CO-to-CO Duration Limit
 9.2.1 Main [2-1]—Transfer to CO
 9.3.3 Detail [3-3]—CPC Signal Detection—Incoming
Feature Manual References
 1.1.26 Call Transfer—To Outside (CO) Line
Operating Manual References
 1.3.31 Conference
On-hook. Talk.
Press CO or dial outside  
(CO) line access number. 
During a conversation
PT
Press TRANSFER. Dial outside phone 
number.
outside
phone no.
C.Tone &
D.ToneR.B.Tone
OR
(CO)
outside (CO) 
line access no.
The call is transferred. 
						

							1.3 Telephone Features
66 Operating Manual
1.3.28 Call Waiting
During a conversation, you can be informed of a waiting call by a tone through the built-in speaker of your 
proprietary telephone (PT) or the handset of your single line telephone (SLT) (Default: Disable). You can 
answer the second call by disconnecting the current call or placing the current call on hold. 
To change the call waiting tone using your PT, refer to 3.1.2 Personal Feature Assignment—Call Waiting 
Tone Type Selection. 
To set/cancel for outside (CO) line calls
To set/cancel for intercom/doorphone calls
To disconnect the current call and then talk to the new party
Off-hook.On-hook.
PT/SLT
Enter 731.
317C.Tone
Enter 1 to set 
or 0 to cancel.Set
Cancel
1
0
OR
Enter #.
An SLT user can enter 0 
instead of #.
Off-hook.
Enter 1 to set 
or 0 to cancel.Enter #.On-hook.Enter 732.
PT/SLT
Set
Cancel1
0
OR327C.Tone
An SLT user can enter 0 
instead of #.
PT
While hearing a call waiting tone
Talk to the
new party.Press CO or 
INTERCOM.
OR
(CO) 
						

							1.3 Telephone Features
Operating Manual 67
To hold the current call and then talk to the new party
 * You may have to enter the Call Hold feature number, 20, after pressing the Recall/
hookswitch on your SLT, depending on the SLT Hold Mode of your PBX. For more details, 
refer to 1.1.15 Call Hold in the Feature Manual.
 An SLT user cannot transfer a new call while holding the current call. To transfer the new 
call, first park the original call using the Call Park feature, then go on-hook and off-hook.
 If a call waiting tone is heard but the corresponding CO button does not flash, this tone is 
an external call waiting tone from the telephone company. In this case, refer to 1.3.30 Call 
Waiting from the Telephone Company or 1.3.45 External Feature Access (EFA).
SLT
While hearing a call waiting tone
Off-hook.On-hook.Talk to the 
new party.
PT
Press HOLD.
While hearing a call waiting tone
Disregard this step if both 
parties are extensions.
Talk to the
new party.Press CO or 
INTERCOM.
OR
(CO)
SLT
While hearing a call waiting tone
Talk to the
new party.Press Recall/
hookswitch.
C. Tone & 
D.Tone
Off-hook.On-hook.
* 
						

							1.3 Telephone Features
68 Operating Manual
1.3.29 Call Waiting Caller ID
Programming Manual References
[PT Programming]
 [104] SLT Hold Mode
 [115] Extension Ring Tone Pattern
 [423] CO Line Ring Tone Pattern
[PC Programming]
 9.1.11 Detail [1-10]—Extension—Ring Tone Pattern, Single Line Telephone—Hold 
Mode
 9.2.2 Feature settings [2-2]—Call Waiting—intercom calls, Call Waiting—outside calls
 9.3.3 Detail [3-3]—Ring Tone Pattern
Feature Manual References
 1.1.15 Call Hold
 1.1.27 Call Waiting
Operating Manual References
 1.3.8 Busy Station Signaling (BSS)
 1.3.20 Call Park
 1.3.30 Call Waiting from the Telephone Company
 1.3.33 Data Line Security
 1.3.45 External Feature Access (EFA)
 3.1.2 Personal Feature Assignment—Call Waiting Tone Type Selection
Your telephone company may also offer an optional call waiting service, which 
can inform you that you have another call on the same outside (CO) line. If Caller 
ID service has been contracted for, the new callers information, such as the 
name and telephone number, will be displayed (flashing) on your proprietary 
telephone (PT) for a preprogrammed length of time. You can answer the second 
call by disconnecting the current call or placing the current call on hold. 
Default
(Tone 1)
Special Tones
(Tone 2)15 s
5 s
OR
OR
No SLT 
						

							1.3 Telephone Features
Operating Manual 69
To disconnect the current call and then talk to the new party
To hold the current call and then talk to the new party
To return to the original party, repeat the operation.
 If you do not press the FLASH/RECALL button while the information is displayed 
(flashing), the caller information is automatically recorded in your personal area and the 
Caller ID Indication—Personal button lights if the call has been directed to your PT. A call 
directed to multiple extensions is automatically recorded in the common area and all 
corresponding Caller ID Indication—Common buttons light.
 The TRANSFER button, HOLD button, and CONF button do not function while the new 
caller information is flashing.
Display PT
While hearing a call waiting tone and viewing caller information
Talk to the
new party.Off-hook.On-hook.
Display PT
While hearing a call waiting tone and viewing caller information
Talk to the
new party.Press FLASH/RECALL. 
						

							1.3 Telephone Features
70 Operating Manual
1.3.30 Call Waiting from the Telephone Company
Your telephone company may also offer an optional call waiting service, which can inform you that you have 
another call on the same outside (CO) line. For more details, consult your telephone company.Programming Manual References
[PT Programming]
 [414-416] CO Line Mode—Day/Night/Lunch
 [900] Caller ID
 [908] Call Waiting Caller ID Time
 [913] Call Waiting Caller ID Assignment
 [914] Call Waiting Caller ID CAS Receive Time
 [915] Caller ID Checksum
 [968] KX-T7700 Series Incoming Lamp Control
[PC Programming]
 9.1.11 Detail [1-10]—Proprietary Telephone—KX-T7700 Series Incoming Lamp 
Control
 9.3.1 Line Mode [3-1]—Mode of incoming CO calls—Day, Night, Lunch
 9.9.1 Main [9-1]—CO Line Settings—Caller ID, CO Line Settings—Call Waiting Caller 
ID, Call Waiting Caller ID Time, Call Waiting Caller ID CAS Receive Time, Caller ID 
Checksum
Feature Manual References
 1.1.28 Call Waiting Caller ID
Operating Manual References
 1.3.18 Call Log, Incoming
To return to the original party, repeat the operation.
PTSLT
Press Recall/
hookswitch. Press FLASH/RECALL.
While hearing a call waiting tone While hearing a call waiting tone
Enter 6.
6C. Tone & 
D.Tone