Panasonic Kx Ta824 Operating Manual

							Operating Manual 11
1.3.41 Executive Busy Override—Outside (CO) Line .................................................................. 86
1.3.42 Executive Busy Override Deny ......................................................................................... 87
1.3.43 Extension Feature Clear ...................................................................................................88
1.3.44 Extension Lock.................................................................................................................. 88
1.3.45 External Feature Access (EFA)......................................................................................... 90
1.3.46 Flash/Recall ...................................................................................................................... 91
1.3.47 Hands-free Answerback ....................................................................................................92
1.3.48 Hands-free Operation ....................................................................................................... 92
1.3.49 Headset Operation ............................................................................................................ 93
1.3.50 Hot Line ............................................................................................................................ 94
1.3.51 Intercom Call ..................................................................................................................... 95
1.3.52 Line Access, Outside (CO) Line—SUMMARY .................................................................. 96
1.3.53 Line Access, Automatic ..................................................................................................... 97
1.3.54 Line Access, Outside (CO) Line Group............................................................................. 98
1.3.55 Line Access, S-CO Line ....................................................................................................99
1.3.56 Live Call Screening (LCS) (Voice Mail APT Integration only) ......................................... 100
1.3.57 Local Carrier-based Voice Mail Service .......................................................................... 103
1.3.58 Lockout ........................................................................................................................... 104
1.3.59 Log-in/Log-out................................................................................................................. 105
1.3.60 Message Waiting ............................................................................................................ 106
1.3.61 Message Waiting for Another Extension ......................................................................... 109
1.3.62 Message Waiting for Another Extension Lock ................................................................ 110
1.3.63 Microphone Mute ............................................................................................................ 111
1.3.64 One-touch Dialing ........................................................................................................... 111
1.3.65 Operator Call................................................................................................................... 112
1.3.66 Paging—SUMMARY ....................................................................................................... 113
1.3.67 Paging—All Extensions ................................................................................................... 114
1.3.68 Paging—All Extensions & External ................................................................................. 114
1.3.69 Paging—External ............................................................................................................ 115
1.3.70 Paging—Group ............................................................................................................... 115
1.3.71 Paging and Transfer ........................................................................................................ 116
1.3.72 Paging Answer ................................................................................................................ 117
1.3.73 Paging Deny ................................................................................................................... 117
1.3.74 Paralleled Telephone....................................................................................................... 118
1.3.75 Personal Speed Dialing .................................................................................................. 118
1.3.76 Power Failure Transfer .................................................................................................... 120
1.3.77 Pulse to Tone Conversion ............................................................................................... 120
1.3.78 Redial, Last Number ....................................................................................................... 121
1.3.79 Redial, Saved Number .................................................................................................... 121
1.3.80 Room Monitor ................................................................................................................. 122
1.3.81 Secret Dialing ................................................................................................................. 124
1.3.82 System Speed Dialing .................................................................................................... 125
1.3.83 Time Service ................................................................................................................... 126
1.3.84 Timed Reminder ............................................................................................................. 127
1.3.85 Toll Restriction (TRS) ...................................................................................................... 129
1.3.86 Toll Restriction (TRS) Override by Account Code ........................................................... 129
1.3.87 Two-way Recording in the VPS (Voice Mail APT Integration only).................................. 129
1.3.88 Voice Mail Integration ...................................................................................................... 130
1.3.89 Voice Mail Transfer (Voice Mail APT Integration only)..................................................... 133
1.3.90 Walking COS .................................................................................................................. 134 
						

							12 Operating Manual
2 Operator/Manager Operation............................................................. 135
2.1 Operator/Manager Service Features ........................................................................... 136
2.1.1 Call Log, Incoming in the Common Area—CLEAR ALL ................................................. 136
2.1.2 Call Log Display Lock, Incoming in the Common Area ................................................... 136
2.1.3 Common BV Outgoing Messages ................................................................................... 137
2.1.4 Manager Programming (Manager only) .......................................................................... 139
2.1.5 Outgoing Message (OGM) for DISA ............................................................................... 140
2.1.6 Remote Extension Lock .................................................................................................. 143
2.1.7 System Feature Assignment ........................................................................................... 145
2.1.8 The 301st Call Log, Incoming in the Common Area Treatment ...................................... 146
2.1.9 Time Service ................................................................................................................... 147
2.1.10 Timed Reminder, Remote (Wake-up Call) ...................................................................... 149
3 Customizing Your Phone & PBX ....................................................... 153
3.1 Personal Programming ................................................................................................. 154
3.1.1 Programming Information................................................................................................ 154
3.1.2 Personal Feature Assignment ......................................................................................... 154
3.1.3 Flexible Button Assignment ............................................................................................. 157
3.2 System Programming (Manager Programming) ........................................................ 161
3.2.1 Programming Information................................................................................................ 161
3.2.2 System Programming (Manager Programming) ............................................................. 163
4 Appendix ............................................................................................. 167
4.1 Troubleshooting ............................................................................................................ 168
4.1.1 Troubleshooting ............................................................................................................... 168
4.2 Feature Number Table .................................................................................................. 171
4.2.1 Feature Number Table..................................................................................................... 171
4.3 Tone List ........................................................................................................................ 177
4.3.1 Tone List .......................................................................................................................... 177
4.4 Revision History ............................................................................................................182
4.4.1 Version 2.0 ...................................................................................................................... 182
Index .......................................................................................................... 187 
						

							Operating Manual 13
Section 1
Operation
This chapter shows you step by step how to use each feature. 
Read this chapter to become familiar with the many useful 
features of this PBX. 
						

							1.1 Before Operating a Telephone
14 Operating Manual
1.1 Before Operating a Telephone
1.1.1 Before Operating a Telephone
 What Kind of Telephone Can Be Used?
You can use a single line device such as a single line telephone (SLT), fax machine, modem, or wireless 
telephone, or a Panasonic proprietary telephone (PT) such as the KX-T7731. Some features may not be 
available, depending on the telephone you are using. 
If you are using a Panasonic PT with special feature buttons, or a display (Display PT), or both, follow the 
procedures that use feature buttons or the display, for easy operation. 
If you are using an SLT, follow the procedures that use specified numbers to access features (feature 
numbers). 
If you use a Direct Station Selection (DSS) Console, you can also use the buttons on the DSS Console to 
perform operations, instead of the buttons on the connected PT.
 Feature Numbers
Features have been assigned feature numbers, which can be entered on your telephone to access the 
corresponding feature. Some features are only accessible by entering the feature number. In addition, some 
features require other additional parameters to be entered to activate the feature. Where necessary, these 
are specified in the text.
 Tone
Various tones are used during or after operations to provide you with information. For more details regarding 
the types of tones and their meanings, refer to 4.3.1 Tone List (Appendix).
 Display
In this manual, you will see the phrase the display .... This refers to the display of a Panasonic PT. When 
you use a Panasonic display PT, displayed messages or items help you to operate the telephone. 
Your Extension Number
If you use a Panasonic display PT, you can confirm your own extension number by pressing the   key 2 
times ( ) while on-hook, or by accessing personal programming. For more details, refer to 3.1.2 
Personal Feature Assignment—Self-extension Number Confirmation. If you use a Panasonic PT that does 
not have feature buttons, you may 
change one of the unused flexible 
buttons to a feature button. Refer to 
3.1.3 Flexible Button Assignment.
If you use an SLT that does not have the   or # keys,
it is not possible to access features that have   or # in their feature numbers. 
						

							1.1 Before Operating a Telephone
Operating Manual 15
 Using a Navigator Key/Volume Key (depending on the type of your PT)
The Navigator Key can be used to control display contrast and volume, or to search for items using the 
display. Pressing the Navigator Key in the desired direction will change the contrast, volume level or items 
displayed, as shown below. On PTs with a Volume Key, this key can be used to adjust the volume, as shown 
below.
 Examples
The displays and the illustrations shown throughout this manual as examples are of a telephone connected 
to the KX-TA824.
 Restrictions
Features that have been restricted through system programming will not be available at your extension.
 Icon Descriptions
The following icons are used frequently throughout this manual.Navigator Key Volume Key
This feature cannot be used with an 
SLT.Seize an outside (CO) line by doing 
one of the following:
 Press a CO button.
 Dial the automatic line access 
number (9).
 Dial the outside (CO) line group 
access number (8) and outside 
(CO) line group number. See Programming for related 
programming, if necessary.
Go off-hook by doing any of the 
following:
 Lift the handset.
 Press the SP-PHONE button.
 Press the MONITOR button. (To 
star t talking, lift the handset.)Press the Call button on the 
Doorphone.
Up
(Level increases)
Down
(Level decreases)
Right Left
Up
(Level increases)
Down
(Level decreases)
No SLT
outside 
(CO) line 
group no.
OR
8
9OR
(CO) 
						

							1.1 Before Operating a Telephone
16 Operating Manual
 When You Use a Panasonic Proprietary Telephone
If you use a Panasonic PT or DSS Console, you will be able to use some of the useful feature buttons 
described below. These buttons simplify cer tain operations. The illustrations below may differ from the 
actual buttons on your telephone.
Fixed Buttons
Go on-hook by doing any of the 
following:
 Hang up.
 Press the SP-PHONE button.
 Press the MONITOR button.Press the Recall/hookswitch briefly.
Talk. Enter the required number.

Enter the account code.
You will hear a busy, confirmation, 
dial, or ringback tone.
B. Tone: Busy Tone
C. Tone: Confirmation Tone
D. Tone: Dial Tone
R. B. Tone: Ringback ToneDial an extension number.
Dial an outside telephone number. Dial an extension number or outside 
telephone number.
CO: 
Used to access an outside (CO) line (or 
outside (CO) line group) when making or 
receiving a call. The buttons 
preprogrammed Outside (CO) Line 
Access method determines which line is 
selected. Can also be customized as a 
feature button.SP-PHONE: 
Used to select handset or hands-free 
operation.
AUTO DIAL/STORE: 
Used for System Speed Dialing/Saved 
Number Redial, playing back personal/
common BV outgoing messages (OGMs) 
used by the Built-in Voice Message (BV) 
feature, and storing program changes.PA U S E: 
Used to insert a dialing pause in a stored 
number. 
desired no.
account code
extension no.
outside 
phone no.phone no.
(CO)
(CO) 
						

							1.1 Before Operating a Telephone
Operating Manual 17
Customized Buttons
Throughout this manual, when the name of a button is written in parentheses, such as (G-CO), this means 
that it is a flexible button that has been customized. To customize flexible buttons, refer to 3.1.3 Flexible 
Button Assignment.REDIAL: 
Used to redial the last number dialed.MESSAGE: 
Used to leave a message waiting 
indication, call back the party who left a 
message waiting indication, or play back 
voice messages. This button is provided 
with an LED (Light Emitting Diode), 
except for on KX-T7700/KX-TA30800 
series telephones. With KX-T7700/KX-
TA30800 series telephones, the 
Message/Ringer Lamp is lit when a 
message waiting indication is left at your 
extension.
INTERCOM: 
Used to make or receive intercom calls.MONITOR: 
Used to select hands-free dialing and 
monitor operation.
AUTO ANS (Auto Answer)/MUTE: 
Used to answer an intercom call 
automatically in hands-free mode or to 
mute the built-in microphone during a 
conversation.TRANSFER: 
Used to transfer a call to another party.
HOLD: 
Used to place a call on hold.FLASH/RECALL: 
Used to disconnect the current call and 
make another call without hanging up, or 
to send an EFA (External Feature 
Access) signal to the telephone company 
or host PBX to access external features.
CONF (Conference): 
Used to establish a 3-party conference 
call.VOICE CALL: 
Used to answer an intercom call 
automatically. 
 
FWD/DND (Call Forwarding/Do Not 
Disturb): 
Used to set the FWD or DND feature for 
the extension.PROGRAM: 
Used to enter and exit programming 
mode.
Navigator Key: 
Used to adjust the volume of the speaker, 
handset and headset, and the display 
contrast, or to select desired items.Programmable Feature (PF): 
Located in the right column of the CO 
button array on certain telephones or on 
the DSS Console. Used to access a 
preprogrammed feature. Mostly used as a 
One-touch Dialing button. 
Volume Key: 
Used to adjust the volume of the speaker, 
handset and headset.
(PF) 
						

							1.1 Before Operating a Telephone
18 Operating Manual
Customized Button Function
Single-CO (S-CO) Used to access a specified outside (CO) line for making or receiving calls.
Group-CO (G-CO)Used to access an idle outside (CO) line in a specified outside (CO) line group 
for making calls. Incoming calls from outside (CO) lines in the assigned outside 
(CO) line group arrive at this button.
Other-CO (O-CO)Used to access an idle outside (CO) line for making calls. Incoming calls from 
the assigned outside (CO) lines, which are not assigned to S-CO or G-CO 
buttons, arrive at this button.
Direct Station Selection (DSS)Used to call an extension with a one-touch operation.
One-touch DialingUsed to call a preprogrammed party or access a feature with a one-touch 
operation.
MessageUsed to leave a message waiting indication, call back the party who left the 
message waiting indication, or play back voice messages.
Message for Another 
ExtensionUsed to access messages (except Built-in Voice Message [BV] messages) left 
for another extension or voice messages stored in another extensions Voice 
Processing System (VPS) mailbox.
FWD/DND (Call Forwarding/
Do Not Disturb)Used to set the FWD or DND feature for the extension.
SaveUsed to store a telephone number while in a conversation with an outside 
party or while hearing a busy tone, and then easily redial the number later.
Conference Used to establish a 3-party conference call.
Log-in/Log-out Used to switch between Log-in and Log-out status.
Extension Lock Used to remotely lock or unlock another extension.
Day Used to change the time service mode to day mode.
Night Used to change the time service mode to night mode.
Lunch Used to change the time service mode to lunch mode.
Caller ID Indication—CommonUsed to inform you of calls logged in the common area, store the information 
of an incoming call during a conversation, and view caller information while on-
hook and then call back a caller.
Caller ID Indication—PersonalUsed to inform you of calls logged in your personal area, store the information 
of an incoming call during a conversation, and view caller information while on-
hook and then call back a caller.
Caller ID Selection—CommonUsed to display and cycle through the information of an incoming call during a 
conversation, while receiving a call, or while viewing caller information, display 
the number of logged calls while on-hook, and inform you that the common 
area call log is full.
Caller ID Selection—PersonalUsed to display and cycle through the information of an incoming call during a 
conversation, while receiving a call, or while viewing caller information, display 
the number of logged calls while on-hook, and inform you that the personal 
area call log is full.
2-way Record Used to record a conversation into your own mailbox. 
						

							1.1 Before Operating a Telephone
Operating Manual 19
2-way Transfer Used to record a conversation into the mailbox of a specified extension.
Live Call Screening (LCS)Used to listen while a caller is leaving a message in your voice mailbox and, if 
desired, intercept the call.
LCS CancelUsed to stop monitoring your own voice mailbox while a caller is leaving a 
message, or stop the alert tone heard in Private mode while a caller is leaving 
a message.
Voice Mail (VM) Transfer Used to transfer a call to the mailbox of a specified extension.
Feature Manual References
 1.1.59 Fixed Buttons
 1.1.61 Flexible Buttons Customized Button Function 
						

							1.1 Before Operating a Telephone
20 Operating Manual
 How to Follow the Steps
An example system operation procedure is shown below.
 If your telephone type is not included in the operation steps, for example, only PT is 
marked and you are using an SLT, your telephone cannot execute that feature.
 If your telephone can use several methods to execute one feature, you can select the 
preferred method according to your needs.
 Intercom Call
 
If you use a Panasonic display proprietary telephone (PT), you can confirm your own 
extension number by pressing the       key 2 times (       ) while on-hook, or by accessing  
personal programming. For more details, refer to 3.1.2 Personal Feature Assignment—
Self-extension Number Confirmation.
PT/SLT
Off-hook.Talk.Press DSS or dial 
extension number.
OR
extension no.
(DSS)
Feature title
Operation steps
Icons and meanings
are explained in 
Icon Descriptions.
Conditions
Hints
References: Related or required programming is noted.
You can call another extension.
Hands-free Operation
You can make an intercom call and have a conversation in hands-free mode using the SP-
PHONE/INTERCOM button. Refer to 1.3.48 Hands-free Operation.
3.1.2 Personal Feature Assignment—Self-extension Number Confirmation
1.3.51 Intercom Call
1.3.48 Hands-free Operation
Operating Manual References