Panasonic Kx Ta824 Operating Manual
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3.2 System Programming (Manager Programming) Operating Manual 161 3.2 System Programming (Manager Programming) 3.2.1 Programming Information You can change the default settings of your PBX according to your requirements. Customizable programming items are shown below, with the program number in parentheses. [001] System Speed Dialing Number [011] System Speed Dialing Name [512] DISA Security Code [530] DISA Security Code Digits Available Extension The extension connected to extension jack 01 Required Telephone A Panasonic proprietary telephone (PT) with a display (e.g., KX-T7731) Manager Password To enter programming mode, the manager password (the password of the extension connected to extension jack 01) is required. You can enter the system password instead of the manager password. Ask your administrator or dealer for the manager password or system password. Conditions In order to perform programming, your extension must be idle, on-hook, and holding no calls. List Before programming, decide the settings and write them down. Your notes will provide a useful record of the programming for future reference. Your dealer also has programming records that contain all dealer- performed system programming. If necessary, you can request copies of these records to confirm the available facilities and features.
3.2 System Programming (Manager Programming) 162 Operating Manual Icon Descriptions Fixed Button (KX-T7700/KX-TA30800 series) Function PREV (PREVIOUS) NEXT SECRET STORE PA U S E PROGRAM END SELECT FLASH CLEAR – –
3.2 System Programming (Manager Programming) Operating Manual 163 Procedure The basic steps are shown below. 1. To enter programming mode 2.To program You can enter each program number (3 digits). 3.To exit programming mode 3.2.2 System Programming (Manager Programming) [001] System Speed Dialing Number You can store frequently used phone numbers for convenient dialing. Enter manager password. Enter #. manager password Press PROGRAM. Press PROGRAM. Enter 001. Dial system speed dialing number (00–99).Dial phone number (max. 32 digits). phone no. Press PREV. Press NEXT. Press SELECT. To continue To end 001system speed dialing no. OR Press NEXT. NEXT Press STORE. STORE Press END. END NEXTPREV SELECT
3.2 System Programming (Manager Programming) 164 Operating Manual [011] System Speed Dialing Name You can store the name associated with each speed dialing number. These names are displayed when making calls using the System Speed Dialing feature. To enter characters, refer to Entering Characters. [512] DISA Security Code You can assign required Direct Inward System Access (DISA) security codes if Trunk Security or All Security is selected in [511] DISA Security Mode. If the desired number is more than 32 digits, divide the number and store it into more than one speed dialing number. , #, FLASH/RECALL, PAUSE, SECRET (INTERCOM), and – (CONF) can also be stored. If you do not want to display the stored number when making a call, press the SECRET (INTERCOM) button before and after the numbers you wish to conceal. If you store an outside partys number, you should first store an outside (CO) line access number (9, 81–88). If you need to enter an account code when making outside (CO) line calls, you can enter the Account Code feature number and specified account code after the outside (CO) line access number. Account code feature numberAccount code 1234 Automatic line access number 9 Phone number SECRET [ 123 4567 ] Enter 011. Dial system speed dialing number (00–99). Press SELECT. Press NEXT. Press PREV. To continue To end 011 Enter name (max. 16 characters). namesystem speed dialing no. Press NEXT.NEXT Press STORE. STORE Press END. END ORNEXTPREV SELECT
3.2 System Programming (Manager Programming) Operating Manual 165 [530] DISA Security Code Digits You can select the number of digits used for DISA security codes assigned in [512] DISA Security Code.WA R N I N G There is a risk that fraudulent telephone calls will be made using the Outside-to- Outside (CO-to-CO) Line Call feature of DISA. The cost of such calls will be billed to the owner/renter of the PBX. To protect the PBX from this kind of fraudulent use, we strongly recommend: a)Enabling DISA security (Trunk Security or All Security). b)Keeping DISA security codes secret. c)Selecting complex, random codes that cannot be easily guessed. d)Changing codes regularly. Security code numbers (not security codes) are logged by Station Message Detail Recording (SMDR). The number of digits required for DISA security codes can be assigned in [530] DISA Security Code Digits. When this setting is changed, all assigned DISA security codes are cleared. STORE Press NEXT. Enter 512.Press STORE. Press END. Enter security code (4–10 digits). security code Press NEXT.Press PREV. To continue To end 512 Enter code number (1–4). code no.NEXTEND ORNEXTPREV Press SELECT. SELECT Press NEXT. Enter 530. 530NEXT Press SELECT (4–10 digits). SELECT To end Press STORE. STORE Press END. END
3.2 System Programming (Manager Programming) 166 Operating Manual Entering Characters You can enter the following characters. The tables below show you the characters available for each button. Table 1 (Alphabet mode)/Table 2 (Numeral mode) To enter Ann, Notes To toggle between Alphabet mode and Numeral mode, press SELECT. To move the cursor right, press . To delete all characters, press CLEAR. To delete a character, press . Ann 6(5 times)6(5 times)2OR
Operating Manual 167 Section 4 Appendix This chapter provides Troubleshooting, the Feature Number Table and Tone List. Check the Troubleshooting section before consulting your dealer.
4.1 Troubleshooting 168 Operating Manual 4.1 Troubleshooting 4.1.1 Troubleshooting Problem Remedy I cannot make calls using the telephone.The telephone is locked. Unlock your telephone. ( 1.3.44 Extension Lock, 2.1.6 Remote Extension Lock) Some features do not function.System management may restrict certain features. Consult your manager or dealer. I cannot make calls to other extensions using a proprietary telephone (PT).An idle or assigned outside (CO) line is being seized. The line seized when going off-hook was changed in personal settings. ( 3.1.2 Personal Feature Assignment—Line Preference—Outgoing) If this setting has been changed, press the INTERCOM button after going off-hook, and then follow the instructions. My new telephone does not function correctly.The previous extensions settings have not been cleared. Clear the settings and then program your desired settings again. ( 1.3.43 Extension Feature Clear, 3.1.2 Personal Feature Assignment, 3.1.3 Flexible Button Assignment) My PT does not have the button needed to perform a certain operation.Some models do not have certain feature buttons. Customize a flexible button to function as the desired button. ( 3.1.3 Flexible Button Assignment) Enter the specified feature number instead of pressing the feature button. ( 1.1.1 Before Operating a Telephone) When I try to make an outside (CO) line call, I hear a reorder tone, or the display shows Restricted. The telephone is locked. Unlock your telephone. ( 1.3.44 Extension Lock, 2.1.6 Remote Extension Lock) Toll Restriction (TRS) is activated. Consult your manager or dealer. ( 1.3.85 Toll Restriction (TRS)) An account code is required. ( 1.3.90 Walking COS, 1.3.2 Account Code Entry)
4.1 Troubleshooting Operating Manual 169 I cannot make an outside (CO) line call using a One-touch Dialing button or Speed Dialing.An outside (CO) line access number was not stored with the phone number. An outside (CO) line access number is required for outside (CO) line calls. ( 1.2.1 Making Calls, 3.1.3 Flexible Button Assignment) During a conversation with an outside party, the call was disconnected.The specified time limit has run out. ( 1.3.27 Call Transfer—To Outside (CO) Line, 1.3.32 Conference, Unattended) Consult your manager or dealer about extending the time limit, if necessary. The Redial feature does not function.The stored number is more than 64 digits long, or is an extension number. ( 1.3.78 Redial, Last Number, 1.3.79 Redial, Saved Number) Redialing can only be used with outside (CO) line numbers of 64 digits or less. I cannot access computer services, telephone banking, etc.A tone signal is required and your outside (CO) line is set to Pulse. ( 1.3.77 Pulse to Tone Conversion) Change the dialing mode. Computer or fax machine communication was interrupted.An indication tone may have interrupted communication. ( 1.3.33 Data Line Security) Set your line to not receive signaling tones. I cannot send a call waiting tone to the dialed extension.The other party has not set the Call Waiting feature. ( 1.3.8 Busy Station Signaling (BSS), 1.3.28 Call Waiting) The other party has set Data Line Security. ( 1.3.33 Data Line Security) I forgot my extension password. Ask your manager to assist you. ( 2.1.7 System Feature Assignment—Extension Password Set [Manager only]) Music started playing through the telephones speaker.This is Background Music (BGM). ( 1.3.6 Background Music (BGM)) Turn off the music by entering 1 while on-hook. Ask your manager or dealer to set your extension not to play music when 1 is entered while on-hook. I want to prevent a number that is stored in memory from being displayed when making a call. Conceal the number. ( 1.3.81 Secret Dialing) Problem Remedy
4.1 Troubleshooting 170 Operating Manual I want to confirm my extension number. Confirm your extension number by pressing the key 2 times while on-hook, or through personal programming. ( Your Extension Number in 1.1.1 Before Operating a Telephone, 3.1.2 Personal Feature Assignment—Self-extension Number Confirmation) The date and/or time are not correct. Ask your operator or manager to change the date or time. ( Date & Time Set in 2.1.7 System Feature Assignment) The display is dim. Change the display contrast level. ( 1.1.1 Before Operating a Telephone) The MESSAGE/Message button light or Message/Ringer Lamp is lit.There are 3 possible reasons: (1) Someone has left a message waiting indication for you, (2) Someone has left a Built-in Voice Message (BV) for you, or (3) Someone has left a Voice Mail message for you. Press the MESSAGE/Message button to call the party back or receive the message. Voice Msg Full is displayed.The maximum voice message recording time has been reached. Delete voice messages stored in your personal message area or in the common message area. It may take about 10 seconds for the display to return to the idle status display even if the remaining recording time becomes 5 minutes or more. ( 1.3.7 Built-in Voice Message (BV)) A power failure has occurred.When a power failure occurs... All functions of the PBX and Panasonic PTs stop. The following outside (CO) lines will be connected to the assigned single line telephones (SLTs): Outside (CO) line 1: extension jack 01 Outside (CO) line 4: extension jack 09 Outside (CO) line 7: extension jack 17 This allows outside (CO) line conversations between the specified SLTs and outside destinations. When the power is turned back on... Your PBX restarts with the stored data automatically. Memory is protected by a factory-provided lithium battery. There is no memory loss except for the data associated with Automatic Callback Busy, Redial, and Call Park. Problem Remedy