Panasonic Kx Ta824 Operating Manual

							1.3 Telephone Features
Operating Manual 41
1.3.8 Busy Station Signaling (BSS)
If the extension that you want to call is busy, you can send a call waiting tone, to inform the extension user 
that your call is waiting. When the extension user hears this tone, he or she can choose to put the current 
party on hold, and talk to you.Operating Manual References
 1.3.18 Call Log, Incoming
 1.3.34 Direct Inward System Access (DISA)
 1.3.44 Extension Lock
 3.1.3 Flexible Button Assignment
Create or edit a Message button, Caller ID Indication—Personal button, or Caller ID 
Indication—Common button.
If you hear a reorder tone after dialing an extension number, this feature is not 
available for the other partys phone. This feature is only available if the called extension 
has set Call Waiting. To set Call Waiting or to answer a waiting call, refer to 1.3.28 Call 
Waitin g. 
Feature Manual References
 1.1.9 Busy Station Signaling (BSS)
Operating Manual References
 1.3.28 Call Waiting 
PT/SLT
Enter 1.
While hearing a busy tone after dialing an extension number
1 
						

							1.3 Telephone Features
42 Operating Manual
1.3.9 Call Forwarding (FWD)—SUMMARY
You can have your incoming calls forwarded to a specified destination.
The following methods are available:
All Calls:
All calls are forwarded to a specified extension regardless of the status of your extension.
Busy/No Answer (BSY/NA):
All calls are forwarded to a specified extension when you do not answer within a specified time period 
or when your extension is busy.
Follow Me (From):
If you fail to set the above-mentioned All Calls to forward before you leave your desk, you can set your 
calls to be forwarded from the destination extension.
To Outside (CO) Line:
All calls are forwarded to an outside party if your extension is permitted through system programming. 
The call duration is limited.
 The FWD/DND button light shows the current status as follows: 
Off: Neither feature is set. 
Red on: Do Not Disturb (DND) mode 
Flashing red slowly: Call Forwarding (FWD) mode
 If a proprietary telephone (PT) user sets the FWD—Busy/No Answer feature, the FWD/
DND button light will keep flashing while on-hook. To stop the button from flashing, go off-
hook and enter 716#.
 A call can only be automatically forwarded one time. 
In the example below, extension As calls are being forwarded to extension B. If extension 
B tries to set FWD to extension C, the extension B user hears a reorder tone and the 
setting is denied. If extension B has already set FWD to extension C, and extension A tries 
to set FWD to extension B, the setting is also denied.
 You can confirm the current FWD destination by pressing the FWD/DND button while on-
hook.
Call
Outside party
Call
ExtensionExtensionFWD destination FWD to
A
BC
A
BC 
						

							1.3 Telephone Features
Operating Manual 43
1.3.10 Call Forwarding (FWD)—All Calls
You can forward all calls to another extension. You can set the voice mail extension number as the FWD destination to receive calls into 
your mailbox.
 You can set the Built-in Voice Message (BV) feature number as the FWD destination to 
receive calls into one of the voice message areas.
 The destination of an extensions forwarded calls can call or transfer calls to the original 
extension.
Programming Manual References
[PC Programming]
 9.2.2 Feature settings [2-2]—FWD/DND
Feature Manual References
 1.1.10 Call Forwarding (FWD)—SUMMARY
Operating Manual References
 1.3.7 Built-in Voice Message (BV)
 1.3.14 Call Forwarding (FWD)—CANCEL
 1.3.35 Do Not Disturb (DND)
 1.3.88 Voice Mail Integration
 3.1.3 Flexible Button Assignment 
Create or edit an FWD/DND (Call Forwarding/Do Not Disturb).
FWD—All Calls
Call or 
transfer a call
OriginalFWD destination
Incoming
call
AB 
						

							1.3 Telephone Features
44 Operating Manual
1.3.11 Call Forwarding (FWD)—Busy/No Answer
You can forward your calls to another extension when you do not answer within a specified time period or 
when your extension is busy.
Programming Manual References
[PT Programming]
 [202] Call Forwarding Start Time
[PC Programming]
 9.1.7 Timers [1-6]—Start Time—Call Forwarding
Feature Manual References
 1.1.12 Call Forwarding (FWD)—Busy/No AnswerFeature Manual References
 1.1.11 Call Forwarding (FWD)—All Calls
17
Off-hook.Press FWD/DND
or enter 71.Enter 1.Dial destination 
extension number.
On-hook.
PT/SLT
OR
C.Tone
Enter #.
destination 
extension no.1
An SLT user can enter 0 instead of #.
17
Off-hook.Press FWD/DND
or enter 71.Enter 2.Dial destination 
extension number.
On-hook.
PT/SLT
OR
C.Tone
Enter #.
destination 
extension no.2
An SLT user can enter 0 instead of #. 
						

							1.3 Telephone Features
Operating Manual 45
1.3.12 Call Forwarding (FWD)—Follow Me
You can set your calls to be forwarded from the destination extension. This is useful if you forget to set Call 
Forwarding (FWD)—All Calls before you leave your desk.
1.3.13 Call Forwarding (FWD)—To Outside (CO) Line
You can forward all calls to an outside party if your extension is permitted through system programming. This feature can be canceled at your (original) extension or at another (destination) 
extension.
Feature Manual References
 1.1.13 Call Forwarding (FWD)—Follow Me
17
Off-hook.Press FWD/DND
or enter 71.Enter 5.Dial your
extension number.
On-hook.
PT/SLT
OR
C.Tone
Enter #.
your
extension no.5
An SLT user can enter 0 instead of #.
At another extension
17
Off-hook.Press FWD/DND
or enter 71.Enter 3.
On-hook.
PT/SLT
OR
C.Tone
Enter #.
3
(Max. 32 digits)
Dial outside (CO) line access number
and then outside phone number.
outside
phone no.outside (CO) 
line access no. 
						

							1.3 Telephone Features
46 Operating Manual
Programming Manual References
[PT Programming]
 [205] CO-to-CO Line Call Duration
 [414-416] CO Line Mode—Day/Night/Lunch
 [605] Account Code Mode
 [607] Call Forwarding to CO Line
[PC Programming]
 9.1.7 Timers [1-6]—Call Duration—CO-to-CO Duration Limit
 9.2.1 Main [2-1]—Account Code Mode, Call Forward to CO
 9.3.1 Line Mode [3-1]—Mode of incoming CO calls—Day, Night, Lunch
Feature Manual References
 1.1.14 Call Forwarding (FWD)—To Outside (CO) Line
1.3.14 Call Forwarding (FWD)—CANCEL
You can cancel Call Forwarding (FWD) at your (original) extension or at another (destination) extension.
To cancel at your extension
CO-to-CO Line Call Duration
The length of outside-to-outside (CO-to-CO) line calls may be limited through system 
programming. 
Both the outside caller and the outside destination will hear a warning tone 15 seconds 
before a specified time limit. When the timer expires, the call is disconnected.
 An account code must be entered by pressing the   key and entering the account 
code after the outside (CO) line access number in Account Code—Verify-All/Forced mode.
17
Off-hook.Press FWD/DND
or enter 71.Enter 0.
On-hook.
PT/SLT
ORC.Tone
Enter #.
0
An SLT user can enter 0 
instead of #. 
						

							1.3 Telephone Features
Operating Manual 47
To cancel at another extension (FWD—Follow Me only)
1.3.15 Call Hold
You can place a call on hold. Feature Manual References
 1.1.10 Call Forwarding (FWD)—SUMMARY
 * You may have to enter the Call Hold feature number, 20, after pressing the Recall/
hookswitch on your single line telephone (SLT), depending on the SLT Hold Mode of your 
PBX. For more details, refer to 1.1.15 Call Hold in the Feature Manual.
Hold Mode Change (proprietary telephone [PT] only)
Pressing the HOLD button again while a call is on hold switches the status from General 
Call Hold mode to Exclusive Call Hold mode, or vice versa.
 You cannot hold doorphone calls.
If a call is not retrieved within a specified time period, you will hear a ring tone. If you 
are having a conversation with another party at that time, you will hear an alarm tone. If 
an outside (CO) line call is not retrieved within 30 minutes of being put on hold, it will be 
automatically disconnected.
17
Off-hook.Press FWD/DND
or enter 71.Enter 8.Dial your
extension number.
On-hook.
PT/SLT
OR
C.Tone
Enter #.
your
extension no.8
An SLT user can enter 0 instead of #.
On-hook.
During a conversation
PT/SLT
C.Tone
Press HOLD or 
Recall/hookswitch.
OR
If an SLT connected in parallel with a PT makes
another call after going on-hook, the call on hold is
transferred to the called party.* 
						

							1.3 Telephone Features
48 Operating Manual
1.3.16 Call Hold, Exclusive
 There are 2 types of Call Hold mode. The difference between them is whether other 
people can retrieve the held call (Call Hold) or not (Call Hold, Exclusive).
 An SLT user can hold either one intercom call or one outside (CO) line call at a time, while 
a PT user can hold one intercom call and multiple outside (CO) line calls. To hold multiple 
calls, use the Call Park feature.
Programming Manual References
[PT Programming]
 [104] SLT Hold Mode
 [111] Music on Hold
 [200] Hold Recall Time
[PC Programming]
 9.1.2 Main [1-2]—Music on Hold
 9.1.7 Timers [1-6]—Recall Time—Call Hold
 9.1.11 Detail [1-10]—Single Line Telephone—Hold Mode
Feature Manual References
 1.1.15 Call Hold
Operating Manual References
 1.3.17 Call Hold Retrieve 
 1.3.20 Call Park 
You can prevent other extension users from retrieving your held call. Only the 
proprietary telephone (PT) user who held the call can retrieve it.
No SLT
On-hook.
During a conversation
PT
D.ToneC.Tone
Press HOLD. Press HOLD again. 
						

							1.3 Telephone Features
Operating Manual 49
1.3.17 Call Hold Retrieve
You can retrieve a call that has been put on hold at the holding extension or by another extension.Hold Mode Change (PT only)
Pressing the HOLD button again while a call is on hold switches the status from General 
Call Hold mode to Exclusive Call Hold mode, or vice versa.
If a call is not retrieved within a specified time period, you will hear a ring tone. If you 
are having a conversation with another party at that time, you will hear an alarm tone. If 
an outside (CO) line call is not retrieved within 30 minutes of being put on hold, it will be 
automatically disconnected.
 There are 2 types of Call Hold mode. The difference between them is whether other 
people can retrieve the held call (Call Hold) or not (Call Hold, Exclusive).
 A PT user can hold one intercom call and multiple outside (CO) line calls. To hold multiple 
intercom calls, use the Call Park feature.
Programming Manual References
[PT Programming]
 [111] Music on Hold
 [200] Hold Recall Time
[PC Programming]
 9.1.2 Main [1-2]—Music on Hold
 9.1.7 Timers [1-6]—Recall Time—Call Hold
Feature Manual References
 1.1.16 Call Hold, Exclusive
Operating Manual References
 1.3.17 Call Hold Retrieve 
 1.3.20 Call Park  
						

							1.3 Telephone Features
50 Operating Manual
 The CO or INTERCOM button light shows the current status as follows:
— General Call Hold mode
Flashing green slowly: You have a call on hold.
Flashing red slowly: Another extension has a call on hold.
— Exclusive Call Hold mode
Flashing green at moderate speed: You have a call on hold.
Red on: Another extension has a call on hold.
 Call Park and Call Hold, Exclusive cannot be retrieved by this feature.
 You hear a confirmation tone when the call on hold is retrieved by entering the Call Hold 
Retrieve feature number.
Off-hook.Dial holding extension 
number. Off-hook.
   At the holding extension
   To retrieve an outside (CO) line call put on hold (General Call Hold) 
by another extension
   To retrieve an intercom call put on hold (General Call Hold) by another extension
PT/SLT
Talk.
Talk.
Talk.
Press CO, or enter 53 and
then dial held line number.
Enter 5.
holding 
extension no.5
Press flashing CO or INTERCOM. 
Or press Recall/hookswitch.
C.Tone
held line no.35
OR
OR
OROR
(CO)
(CO)
C.Tone
If the handset has been replaced, just go off-hook. 
(SLT only, excluding an SLT in parallel with a PT)