Panasonic Kx Ta824 Operating Manual

							1.3 Telephone Features
Operating Manual 131
Inband (DTMF) Integration (e.g., KX-TVA/KX-TVS series VPS) or APT Integration (e.g., KX-TVA50/KX-
TVS50/KX-TVS90 VPS). If your telephone has a MESSAGE button or Message/Ringer Lamp, the 
corresponding button or lamp turns on and lets you know you have messages. A single line telephone (SLT) 
user will hear dial tone 3 when going off-hook if there are any messages in his or her mailbox.
To set/cancel
 If your PBX has a Panasonic VPS connected using Inband (DTMF) integration, your PBX 
automatically sends a special signal to the Voice Mail port before connecting the caller. To 
enable this feature, it may be necessary to set the signal format required by your VPS 
before setting the Call Forwarding (FWD) destination to Voice Mail as follows: 
– Setting A: only sends the extension number to the Voice Mail port. To set or cancel, 
enter 91# or 90# respectively after pressing the FWD/DND button or entering 71.
– Setting B (default): sends #6 followed by the extension number. #6 is used by a 
Panasonic KX-TVA/KX-TVS series VPS to force the VPS port into voice mail service. 
To set or cancel, enter 92# or 90# respectively after pressing the FWD/DND button 
or entering 71.
For more details, refer to 1.1.121 Voice Mail Inband (DTMF) Integration in the 
Feature Manual.
PT/SLT
Off-hook.
Press FWD/DND 
or enter 71.
OR
17
voice mail 
extension no.
Dial voice mail  
extension number. Enter required number.
1
0
2Busy/No Answer
All Calls Cancel
For Cancel, go on-hook
directly after entering 0#. 
On-hook.
C.Tone
Enter #. 
An SLT user can enter 0 
instead of #. 
						

							1.3 Telephone Features
132 Operating Manual
To listen to messages
 If a proprietary telephone (PT) user sets the FWD—Busy/No Answer feature, the FWD/
DND button light will keep flashing while on-hook. To stop the button from flashing, go off-
hook and enter 716#.
Programming Manual References
[PT Programming]
 [009] Extension Number
 [100] Hunting Group Set
 [101] Hunting Type
 [102] DTMF Integration Port
 [103] DTMF Integration
 [130] VM 1 APT Port
 [131] VM 2 APT Port
 [408-410] Flexible Ringing—Day/Night/Lunch
 [411-413] Delayed Ringing—Day/Night/Lunch
 [414-416] CO Line Mode—Day/Night/Lunch
 [507] DISA Intercept Mode
 [600] Extension Group
[PC Programming]
 9.1.2 Main [1-2]—Voice Mail
 9.1.3 Numbering Plan [1-3]—Ext. no.
 9.2.2 Feature settings [2-2]—FWD/DND, Voice Mail Integration
 9.2.11 Extension Group [2-6]
 9.3.1 Line Mode [3-1]—Mode of incoming CO calls—Day, Night, Lunch
 9.3.2 Incoming / Outgoing [3-2]—Ringing for incoming CO calls—Day, Night, Lunch
 9.6.3 Settings [6-2]—Mode—DISA Intercept Mode
Press MESSAGE, Message for
Another Extension, dial voice mail 
extension number, or enter 784#. Off-hook.
PT/SLT
OR
OR
voice mail 
extension no.
OR
874
An SLT user can enter 7840 
instead of 784#.
(Message for 
Another Extension) 
						

							1.3 Telephone Features
Operating Manual 133
1.3.89 Voice Mail Transfer (Voice Mail APT Integration only)
To transfer a call to a mailbox 
Feature Manual References
 1.1.120 Voice Mail APT Integration
 1.1.121 Voice Mail Inband (DTMF) Integration
Operating Manual References
 1.3.10 Call Forwarding (FWD)—All Calls
 1.3.11 Call Forwarding (FWD)—Busy/No Answer
 3.1.3 Flexible Button Assignment
Create or edit an FWD/DND (Call Forwarding/Do Not Disturb) button or Message 
button.
You can transfer received outside (CO) line calls to a mailbox so that calling 
parties can leave messages. If you create a Voice Mail Transfer button on your 
phone, you can transfer calls to a desired extension without having to enter the 
mailbox number.
The maximum recording time for caller messages depends on the Voice 
Processing System (VPS).
This feature is available when the PBX is connected to a Panasonic VPS that 
supports APT integration.
Feature Manual References
 1.1.120 Voice Mail APT Integration
Operating Manual References
 3.1.3 Flexible Button Assignment
Create or edit a Voice Mail (VM) Transfer button or Direct Station Selection (DSS) 
button.
No SLT
Press DSS or dial desired
extension number. Press Voice Mail 
Transfer.
PT
During a conversation
desired 
extension no.
OR(Voice Mail 
Transfer)
(DSS) 
						

							1.3 Telephone Features
134 Operating Manual
1.3.90 Walking COS
You can use your calling privileges (class of service [COS]) at another extension, to override calling 
restrictions that have been set at that extension. To use this feature, a preprogrammed extension password 
is required. Ask your manager for the extension password.
 Rotary single line telephone (SLT) users cannot use this feature.
Programming Manual References
[PT Programming]
 [601-603] TRS-COS—Day/Night/Lunch
[PC Programming]
 9.5.1 Class of Service (COS) [5-1]—Day, Night, Lunch
Feature Manual References
 1.1.117 Toll Restriction (TRS)
 1.1.122 Walking COS
Operating Manual References
 2.1.7 System Feature Assignment—Extension Password Set (Manager only)
Off-hook.
PT/SLT
7
Enter 7   . 
extension 
password
outside phone
no.
Enter extension 
password.
your 
extension no.
Dial your 
extension number.
Dial outside  
phone number.
C.Tone & 
D.Tone
At another extension
Enter #. 
An SLT user can enter 0 
instead of #.Press the CO button or seize an outside (CO)
line before dialing the outside phone number. 
						

							Operating Manual 135
Section 2
Operator/Manager Operation
This chapter shows the operator and the manager extension 
how to control the other extensions or the PBX. Your PBX 
supports one manager (extension jack 01) and one operator. 
						

							2.1 Operator/Manager Service Features
136 Operating Manual
2.1 Operator/Manager Service Features
2.1.1 Call Log, Incoming in the Common Area—CLEAR ALL
To erase
2.1.2 Call Log Display Lock, Incoming in the Common Area
The operator or manager can erase all caller information logged in the common 
area.
 Caller information with associated voice messages is not erased by this operation.
 This feature is not available while someone is viewing caller information logged in the 
common area.
Feature Manual References
 1.1.18 Call Log, Incoming
 1.1.87 Operator/Manager Features
The operator or manager can lock the displays of proprietary telephones (PTs) 
so that the Call Log, Incoming feature is not shown on the display when the 
Caller ID Indication—Common button is pressed. This can be useful to prevent 
other people from viewing caller information logged in the common area. 
No SLT
PT
Off-hook.On-hook.
70
Enter 70      . Enter #. 
C.Tone
No SLT 
						

							2.1 Operator/Manager Service Features
Operating Manual 137
To lock/unlock
2.1.3 Common BV Outgoing Messages
If an optional voice message card is installed in the PBX, the operator or manager can record, play, or erase 
a common Built-in Voice Message (BV) outgoing message (OGM) in the common message area.
When an outside (CO) line call is automatically directed to the common message area, or when a Direct 
Inward System Access (DISA) call is redirected to the common message area via Intercept Routing, the 
caller will hear a common BV OGM and can leave a voice message. To play back or erase the voice 
message, refer to 1.3.7 Built-in Voice Message (BV).Feature Manual References
 1.1.18 Call Log, Incoming
 1.1.87 Operator/Manager Features
Operating Manual References
 1.3.18 Call Log, Incoming
 1.3.19 Call Log Display Lock, Incoming in the Personal Area
Off-hook.On-hook.
PT
Enter 77. Enter lock code (4 digits) 2 times
to lock or one time to unlock.Enter #. 
77C.Tone
Lock
Unlocklock codelock code
lock code
OR 
						

							2.1 Operator/Manager Service Features
138 Operating Manual
To record
To play back
 The AUTO DIAL/STORE button light shows the current status as follows:
Off: You are recording a message, or a message has finished playing.
Red on: A message is playing.
 You can stop playback by pressing the AUTO DIAL/STORE button.
PT/SLT
Off-hook.
On-hook.
Enter 722.
227
Enter 1. Enter #.
1
Dial common BV OGM
number (01–24).
common BV OGM no.
C.Tone
Record 
a message.
A PT user can play back the message 
by pressing the AUTO DIAL/STORE 
button instead of going on-hook.
An SLT user can enter 0 
instead of #.
PT/SLT
Off-hook.
On-hook.
Enter 722.
227
Enter 2. Enter #.
2
Dial common BV OGM
number (01–24).
common BV OGM no.
C.Tone
Confirm 
the message.
An SLT user can enter 0 
instead of #.
C.Tone 
						

							2.1 Operator/Manager Service Features
Operating Manual 139
To erase
2.1.4 Manager Programming (Manager only)
The manager can program the following system programming with the manager password even if he or she 
does not know the system password for system programming. For more details, refer to 3.2 System 
Programming (Manager Programming) in this manual.
 [001] System Speed Dialing Number
 [011] System Speed Dialing Name
 [512] DISA Security Code
 [530] DISA Security Code Digits You can lock your extension so that other people cannot access the common message 
area using your telephone. Refer to 1.3.44 Extension Lock.
Feature Manual References
 1.1.8 Built-in Voice Message (BV)
 1.1.87 Operator/Manager Features
Operating Manual References
 1.3.7 Built-in Voice Message (BV)
 1.3.44 Extension Lock
PT/SLT
Off-hook.On-hook.Enter 722.
227
Enter 0. Enter #.
0
Dial common BV OGM
number (01–24).C.Tone
common BV OGM no.
An SLT user can enter 0 
instead of #. 
						

							2.1 Operator/Manager Service Features
140 Operating Manual
2.1.5 Outgoing Message (OGM) for DISA
To record OGMs for DISA
Programming Manual References
[PT Programming]
 [001] System Speed Dialing Number
 [011] System Speed Dialing Name
 [512] DISA Security Code
 [530] DISA Security Code Digits
[PC Programming]
 9.4 System Speed Dialing [4]
 9.6.3 Settings [6-2]—Security—DISA Security Codes, Security—DISA Security Code 
Length
Feature Manual References
 1.1.87 Operator/Manager Features
Operating Manual References
 2.1.7 System Feature Assignment—Extension Password Set (Manager only)
 3.2 System Programming (Manager Programming)
The operator or manager can record, play, or erase OGMs used by Direct Inward 
System Access (DISA) and 3-level Automated Attendant (AA).
No SLT
PT
Off-hook.
On-hook.
Enter 91.
19
Dial DISA OGM
number (1–8).
DISA OGM no.
C.Tone
Press PROGRAM.
Press STORE.
To continue
Record 
a message.
Confirm 
the message.
*1