Nortel Modular Ics 5.0 System Coordinator Guide

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P0941565 02 Modular ICS 5.0 System Coordinator Guide
Answering a call using Trunk Answer
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Displays
Answer buttons

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Modular ICS 5.0 System Coordinator Guide P0941565 02

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Creating a Conference Call

 	 	
   
 	 
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Tip -More than one attendant may have an Answer
button for a single telephone. This allows two or more
attendants to handle calls for a busy person.
Each telephone can handle calls for up to eight other
people using a separate Answer button for each person. 
						

							Answering calls /53
P0941565 02 Modular ICS 5.0 System Coordinator Guide

 	 	 	    	  	 	


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Tip -You can create a conference by releasing priv acy
on a call. See
Turning Privacy on or off for a callon page
61. 
						

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Independently holding two calls
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P0941565 02 Modular ICS 5.0 System Coordinator Guide
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Displays
You are trying to add a fourth party to your
conference call, or to join two conferences
together. Release one call from the
conference before adding another, or keep
the two conferences separate.
You have put a conference call on hold.
You have tried to make a conference call, but
your system is already handling its maximum
number of conference calls.
3 parties only
Conf. on hold
Conference busy 
						

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Listening to a call as a group
 	
 
  
       
   		

 
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Canceling Group Listening
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You are on a conference with the two lines or
telephones shown. You can drop out of the
conference and leave the other two parties
connected (Unsupervised Conference) by
pressing
TRANSFERor entering the Transfer
feature code.
You have activated the Conference feature
with one call active andanother on hold.
Press the line of the call on hold to bring that
person into the conference.
For other displays, seeCommon feature displayson page 227.
Tip -Keep the receiver away from the speaker, or you
may hear feedback. The higher the volume, the more the
feedback. Press
¨to prevent feedback when hanging
up.
Line001 221
TRANSFER
Press held line 
						

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P0941565 02 Modular ICS 5.0 System Coordinator Guide
Using Handsfree/Mute
 	
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Answering calls without lifting the receiver
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Making calls without lifting the receiver
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Tip -Direct your voice toward the telephone. The closer
you are to the telephone, the easier it is for the
microphone to transmit your voice clearly to your listener. 
						

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Muting the set
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Changing a regular call to handsfree
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Changing a handsfree to a regular call
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							Answering calls /59
P0941565 02 Modular ICS 5.0 System Coordinator Guide
      	
    


  	 
    		 	
 

   	 	
   	  
   
   
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Changing Handsfree for a telephone

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Tip -In open-concept environments, use thereceiver
when handsfree communication is not necessary or when
you need privacy during a call. Another option is to use a
headset. 
						

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Handsfree Answerback
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Handsfree is not available to the telephone.
You can make or answer a call without
having to pick up the receiver or press
Â.
The internal microphone of the telephone
and the speaker turn on automatically when
you press a line or intercom button to make
or answer a call.
A standard version of Handsfree described
Using Handsfree/Muteo n page 57 .
For other displays, seeCommon feature displayson page 227.
Handsfree:None
CHANGE
Handsfree:Auto
CHANGE
Handsfree:Std
CHANGE