Nortel Modular Ics 5.0 System Coordinator Guide
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Answering calls /41 P0941565 02 Modular ICS 5.0 System Coordinator Guide Answering calls at a prime telephone 6 Line052
42/ Answering calls Modular ICS 5.0 System Coordinator Guide P0941565 02 Using a central answering position (CAP) module ( 46(*5 :23=9 6(* 6(* 6(* : - 6(* Norstar M7324 set with added CAP module ( 6(* 9> ! 6(* & 6(* Customizing your CAP module - 6(* ! 6(* ²¥¡Ú 1 $3> M7324 telephone CAP module
Answering calls /43 P0941565 02 Modular ICS 5.0 System Coordinator Guide ( 6(* ! 6(* 1 23 ! $=9 . 6(* Monitoring telephones with the CAP module ö 6(* The indicator is on when the teleph onehas: , , % % The indicator is off when a telephone has: , , Release button *¨ ¨ & ¨ - ? ² Tip -You can send up to 30 messages from a CAP.
44/ Answering calls Modular ICS 5.0 System Coordinator Guide P0941565 02 Hearing aid compatibility . 1 )66 * 0> 0>3$0 Viewing information about a call on the display - 6 % ! % !
Answering calls /45 P0941565 02 Modular ICS 5.0 System Coordinator Guide Using Call Information for a particular call ²¡ÚÚ 6 - 6 % ) ! ) 6 - ! 6 % Displaying Call Information before or after answering + $ * ²¡ÚÚ = * £VIEW ! 6 % - Tip -Call Log displays the same information as Call Information, along with the date and time of the call, and the number of times the caller called.
46/ Answering calls Modular ICS 5.0 System Coordinator Guide P0941565 02 6 % ²¡ÚÚ Displaying Call Information for acall on hold $ * ²¡ÚÚ öSelect a call = 1 - 3 * £VIEW ! Making Call Display information appear automatically at a telephone ! 6 % ( 6 % 6 % -1% Tip -If your telephone automatically displays Call Display information for a call, you still need to press ²¡ÚÚ before you can press£or VIEWto displaymore information about the call.
Answering calls /47 P0941565 02 Modular ICS 5.0 System Coordinator Guide Changing which information is shown first about a call % 6 % + , , , ) 1 $3 $ * ²¥¥ÛßßÜÝÝ = * ÛÜßÝß4 1 6 5 3 * 9 * @ *Ô 0 * 2 6 1stDisplay: CHANGE NameNumbrLine Unknown nameUnknownnum ber Private namePrivate number
48/ Answering calls Modular ICS 5.0 System Coordinator Guide P0941565 02 Picking up a call ringing at another telephone % * 8 * Answering any ringing telephone using Directed Pickup $ * ²àß = 6 * 6 * 4% *5 - ! ! % * - ( Tip -Directed pickup can retrieve calls that are ringing on an Answer DN. While you may enter the internal number of the telephone you hear ringing, it may be calls from another telephone you are answering.
Answering calls /49 P0941565 02 Modular ICS 5.0 System Coordinator Guide Answering any ringing telephone using Group Pickup - $ * ²àÞ 8 * - ! Changing a telephone pickup group 1 $3 $ * ²¥¥ÛßßÜÝÝ = * ÛÜßÝß4 1 6 5 3 * 9 * @ *Ô Tip -A Hunt Group call ringing at a Norstar set DN that is also a member of a call pickup group can be picked up by any Norstar set in that call pickup group. For more information on Hunt Groups see Programming Hunt Groups on page147.
50/ Answering calls Modular ICS 5.0 System Coordinator Guide P0941565 02 0 *CHANGE Pickup grp+ 123456789None Displays Trunk Answer ( ( / 1 ( You are already connected to the telephone that made the call you are trying to pick up. This can happen if you are on a call to a co-worker, your co-worker dials the number of a telephone in your pickup group, and you attempt to pick up that call. Thereisnocallthatyoucanpickuporthe call that was ringing has alreadybeen answered. You have tried to pick up a call on someone else’s private line. Enter the internal number of the telephone that is ringing. (You may use an internal autodial button to do this.) If you decide not to answer a ringing call after you have activated Directed Pickup, press ². Already joined Pickup denied Pickup: