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Nortel Modular Ics 5.0 System Coordinator Guide

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    							Answering calls /41
    P0941565 02 Modular ICS 5.0 System Coordinator Guide
    Answering calls at a prime telephone
    	 
      	 	  	  	
     	 
    
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    							42/ Answering calls
    Modular ICS 5.0 System Coordinator Guide P0941565 02
    Using a central answering position (CAP) module
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    							Answering calls /43
    P0941565 02 Modular ICS 5.0 System Coordinator Guide
    (       6(* 
    
      	 
      
      
    
    	  	
      
    	
     	
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    Monitoring telephones with the CAP module
      
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    The indicator is on when the teleph onehas:
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    The indicator is off when a telephone has:
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    Tip -You can send up to 30 messages from a CAP. 
    						
    							44/ Answering calls
    Modular ICS 5.0 System Coordinator Guide P0941565 02
    Hearing aid compatibility
       	
    
     	 
     	
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    Viewing information about a call on the display
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    							Answering calls /45
    P0941565 02 Modular ICS 5.0 System Coordinator Guide
    Using Call Information for a particular call
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    Displaying Call Information before or after answering
     
        	
    
       
    
    	 	 	 
     	
    
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    Tip -Call Log displays the same information as Call
    Information, along with the date and time of the call, and
    the number of times the caller called. 
    						
    							46/ Answering calls
    Modular ICS 5.0 System Coordinator Guide P0941565 02
    6	
    
     %
    	 	  		
    	
       
    
    	 	
     
    
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    Displaying Call Information for acall on hold
    $ *
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    Making Call Display information appear automatically at a
    telephone
    	 
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    Tip -If your telephone automatically displays Call Display
    information for a call, you still need to press
    ²¡ÚÚ
    before you can press£or
    VIEWto displaymore
    information about the call. 
    						
    							Answering calls /47
    P0941565 02 Modular ICS 5.0 System Coordinator Guide
    Changing which information is shown first about a call
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    							48/ Answering calls
    Modular ICS 5.0 System Coordinator Guide P0941565 02
    Picking up a call ringing at another telephone
     	   	 	
    
      	 	 
     
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    Answering any ringing telephone using Directed Pickup
     	 	 	 
     	     	
    
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    Tip -Directed pickup can retrieve calls that are ringing
    on an Answer DN. While you may enter the internal
    number of the telephone you hear ringing, it may be calls
    from another telephone you are answering. 
    						
    							Answering calls /49
    P0941565 02 Modular ICS 5.0 System Coordinator Guide
    Answering any ringing telephone using Group Pickup
     	  	  
    
    
        
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    Changing a telephone pickup group
    
     	    	
     	   
     
      	    
     	  
     	     
    
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    Tip -A Hunt Group call ringing at a Norstar set DN that
    is also a member of a call pickup group can be picked up
    by any Norstar set in that call pickup group. For more
    information on Hunt Groups see
    Programming Hunt
    Groups
    on page147. 
    						
    							50/ Answering calls
    Modular ICS 5.0 System Coordinator Guide P0941565 02
    0 *CHANGE	Pickup grp+  	  
     
     123456789None
    Displays
    Trunk Answer
      ( 	 	
    
       	 	  	
    
    	     	 
        
    
      	 	 
      	 		   	 
    
      	 
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      	 / 1 
    
      	 	
      
    (  	
    
       	
    
       
    	
    You are already connected to the telephone
    that made the call you are trying to pick up.
    This can happen if you are on a call to a
    co-worker, your co-worker dials the number
    of a telephone in your pickup group, and you
    attempt to pick up that call.
    Thereisnocallthatyoucanpickuporthe
    call that was ringing has alreadybeen
    answered.
    You have tried to pick up a call on someone
    else’s private line.
    Enter the internal number of the telephone
    that is ringing. (You may use an internal
    autodial button to do this.)
    If you decide not to answer a ringing call after
    you have activated Directed Pickup, press
    ².
    Already joined
    Pickup denied
    Pickup: 
    						
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