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Nortel Modular Ics 5.0 System Coordinator Guide

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Norstar, Meridian and Companion are trademarks of
Nortel Networks
© Nortel Networks 2001
Modular ICS 5.0
System
Coordinator
Guide
1-800-4 NORTEL
www.nortel.com/norstar
P0941565 02
Printed in Canada 

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P0941565 02 Modular ICS 5.0 System Coordinator Guide
Table of Contents
Getting started with Norstar 13
Using this guide 13
Understanding programming 14
Before you start 15
What you’ll need to do programming 15
Using Buttons 16
Using the buttons under the display 19
The programming overlay 19
A map for working in programming 22
Starting and ending a session 25
Ending a session 26
Frequently used programming operations 27
Changing the time and date on the display 27
Adding or changing a system speed dial...

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Modular ICS 5.0 System Coordinator Guide P0941565 02
Viewing information about a call on the display 44
Using Call Information for a particular call 45
Displaying Call Information before or after answering 45
Displaying Call Information for a call on hold 46
Making Call Display information appear automatically at a
telephone 46
Changing which information is shown first about a call 47
Picking up a call ringing at another telephone 48
Answering any ringing telephone using Directed...

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P0941565 02 Modular ICS 5.0 System Coordinator Guide
Line pools 67
Using a line pool to make a cal l 67
Programming a memory buttonwith a line pool feature code
68
Making calls from an ISDN terminal 68
Changing how you dial your calls 68
Using Standard dial 69
Using Automatic dial 69
Using Pre-dial 69
When the internal number you have called is busy 70
Priority Call 70
Making a priority call 70
Giving a telephone the ability to make priority calls 71
Using Ring Again 72
Time savers...

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Modular ICS 5.0 System Coordinator Guide P0941565 02
Transferring a call 85
Transferring external calls 86
Canceling a transfer 87
Using Camp-on 88
Parking a call 90
Retrieving a parked call 90
Using Call Park 90
Using Callback 92
Forwarding your calls 93
Forwarding your calls to another Norstar telephone 93
Canceling Call For ward 93
Using Call Forward at your telephone 93
Overriding Call Forward 94
Changing the automatic Call Forward settings for a telephone
94
Changing Forward no...

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P0941565 02 Modular ICS 5.0 System Coordinator Guide
Replying to a message using an analog telephone connected to
an ASM 110
Removing items from your message list 111
Removing items from your message list using an analog
telephone connected to an ASM 111
Viewing messages you have sent 112
Using Voice Call 113
Muting Voice Call tones 114
Answering a Voice Call without touching your telephone 114
Preventing Voice Calls to your telephone using Voice Call Deny
114
Canceling Voice Call...

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Modular ICS 5.0 System Coordinator Guide P0941565 02
T7316 Business Series Terminal button defaults 130
M7310 telephone button defaults 132
M7324 telephone button defaults 134
M7100 and T7100 button defaults 135
M7208 and T7208 button defaults 136
Rules of default button assignment 137
Moving line buttons 138
Changing the type of ring 139
Adjusting the Ring volume 139
Hiding the message or calls indicatio n 140
Restoring the messages and calls indication 140
User Preferences 141...

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P0941565 02 Modular ICS 5.0 System Coordinator Guide
Using the Administration set to control alarms 167
Using the alarm 168
Canceling an alarm 169
Turning off an alarm 169
Telephone features 171
Installing Business Series Terminals 171
Installing Norstar telephones 173
Naming a telephone or a line 175
Moving telephones 175
Stopping calls from ringing at your telephone :
Do Not Disturb (DND) 176
Stopping calls 176
Refusing to answer a call 176
Canceling Do Not Disturb 176
Using Do Not...

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Modular ICS 5.0 System Coordinator Guide P0941565 02
ISDN applications for BRI and PRI 187
Videoconferencing and video telephony 187
Desktop conferencing 187
File transfer 187
Telecommuting 188
Group 4 fax 188
Remote LAN access 188
Leased line backup 188
LAN to LAN bridging 188
Internet and database access 188
Using System features 189
Using alternate or scheduled services 189
Preventing certain calls from being made 189
Making additional telephones ring 189
Changing the lines used...
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