Nortel Modular Ics 5.0 System Coordinator Guide
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Norstar, Meridian and Companion are trademarks of Nortel Networks © Nortel Networks 2001 Modular ICS 5.0 System Coordinator Guide 1-800-4 NORTEL www.nortel.com/norstar P0941565 02 Printed in Canada
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P0941565 02 Modular ICS 5.0 System Coordinator Guide Table of Contents Getting started with Norstar 13 Using this guide 13 Understanding programming 14 Before you start 15 What you’ll need to do programming 15 Using Buttons 16 Using the buttons under the display 19 The programming overlay 19 A map for working in programming 22 Starting and ending a session 25 Ending a session 26 Frequently used programming operations 27 Changing the time and date on the display 27 Adding or changing a system speed dial...
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4/ Table of Contents Modular ICS 5.0 System Coordinator Guide P0941565 02 Viewing information about a call on the display 44 Using Call Information for a particular call 45 Displaying Call Information before or after answering 45 Displaying Call Information for a call on hold 46 Making Call Display information appear automatically at a telephone 46 Changing which information is shown first about a call 47 Picking up a call ringing at another telephone 48 Answering any ringing telephone using Directed...
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Table of Contents /5 P0941565 02 Modular ICS 5.0 System Coordinator Guide Line pools 67 Using a line pool to make a cal l 67 Programming a memory buttonwith a line pool feature code 68 Making calls from an ISDN terminal 68 Changing how you dial your calls 68 Using Standard dial 69 Using Automatic dial 69 Using Pre-dial 69 When the internal number you have called is busy 70 Priority Call 70 Making a priority call 70 Giving a telephone the ability to make priority calls 71 Using Ring Again 72 Time savers...
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6/ Table of Contents Modular ICS 5.0 System Coordinator Guide P0941565 02 Transferring a call 85 Transferring external calls 86 Canceling a transfer 87 Using Camp-on 88 Parking a call 90 Retrieving a parked call 90 Using Call Park 90 Using Callback 92 Forwarding your calls 93 Forwarding your calls to another Norstar telephone 93 Canceling Call For ward 93 Using Call Forward at your telephone 93 Overriding Call Forward 94 Changing the automatic Call Forward settings for a telephone 94 Changing Forward no...
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Table of Contents /7 P0941565 02 Modular ICS 5.0 System Coordinator Guide Replying to a message using an analog telephone connected to an ASM 110 Removing items from your message list 111 Removing items from your message list using an analog telephone connected to an ASM 111 Viewing messages you have sent 112 Using Voice Call 113 Muting Voice Call tones 114 Answering a Voice Call without touching your telephone 114 Preventing Voice Calls to your telephone using Voice Call Deny 114 Canceling Voice Call...
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8/ Table of Contents Modular ICS 5.0 System Coordinator Guide P0941565 02 T7316 Business Series Terminal button defaults 130 M7310 telephone button defaults 132 M7324 telephone button defaults 134 M7100 and T7100 button defaults 135 M7208 and T7208 button defaults 136 Rules of default button assignment 137 Moving line buttons 138 Changing the type of ring 139 Adjusting the Ring volume 139 Hiding the message or calls indicatio n 140 Restoring the messages and calls indication 140 User Preferences 141...
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Table of Contents /9 P0941565 02 Modular ICS 5.0 System Coordinator Guide Using the Administration set to control alarms 167 Using the alarm 168 Canceling an alarm 169 Turning off an alarm 169 Telephone features 171 Installing Business Series Terminals 171 Installing Norstar telephones 173 Naming a telephone or a line 175 Moving telephones 175 Stopping calls from ringing at your telephone : Do Not Disturb (DND) 176 Stopping calls 176 Refusing to answer a call 176 Canceling Do Not Disturb 176 Using Do Not...
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10/ Table of Contents Modular ICS 5.0 System Coordinator Guide P0941565 02 ISDN applications for BRI and PRI 187 Videoconferencing and video telephony 187 Desktop conferencing 187 File transfer 187 Telecommuting 188 Group 4 fax 188 Remote LAN access 188 Leased line backup 188 LAN to LAN bridging 188 Internet and database access 188 Using System features 189 Using alternate or scheduled services 189 Preventing certain calls from being made 189 Making additional telephones ring 189 Changing the lines used...