Nortel Modular Ics 5.0 System Coordinator Guide

							Frequently used programming operations /31
P0941565 02 Modular ICS 5.0 System Coordinator Guide
If you assign a specific line to a system speed dial number, only telephones with
an appearance of that line can use the speed dial number.
Choose what shows up on the display
Program a name for a speed dial
The system has a standard name to display, so it is not necessary for you to
program one. However, if you have chosen not to display the telephone number,
you may want a specific name.
PressÔ.
Your choices are Yes and No. Yes means the
display shows the telephone number. Press
CHANGE.
No means the display shows a name for the code.
PressÔ.
Press­.
This is the name the display shows if youdo not
change it. Press
CHANGE.
Decide the name you want to give to the speed dial
code.
Press the dialpad button that has the first letter of the name until the display
shows the letter you want.
Press-->.
Use the dialpad and-->until you have the entire
name.
The name can be up to 16 characters long, includingspaces.
Press # on the numeric dialpad to add spaces.
PressÔ.
Use prime line
CHANGE
Display digits:Y
CHANGE
Display digits:N
CHANGE
Display digits:N
CHANGE
Name:Sys Spd Di...
CHANGE
...al 01 ...
CHANGE
Name:___
-->
Name:S
BKSP -->
Name:S__

Name:SAVINGS BANK
 
						

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Modular ICS 5.0 System Coordinator Guide P0941565 02
Changing the name of a telephone
Begin the programming session
Change the name of a telephone
Press¨to end your session.
Or you can pressÐ, thenÔto program another speed dial
number.
Press².
Press¥¥ÛßßÜÝÝ.
PressÛÜßÝß.
Press­.
Enter the internal number (DN) of the telephone or
voice mail extension. In this example, the DN is
221.
If the set has already been given a name, it appears afterDN:on the display.
Press­thenÔ.
This is the name the display shows if you do not
change it. Press
CHANGE.
Decide what name you want to give to the telephone number.
Press the numeric dialpad button that has the first
letter of the name until the display shows the letter
you want.
Press-->.
Name:SAVINGS BA...
CLR CHANGE
End of session
Jan 1 12:00pm
Feature:
Password:
RETRY
Terminals&Setsö
Show set:___
LIST
221:221ö
FIND
Name:221
CHANGE
Name:___
-->
Name:J
BKSP --> 
						

							Frequently used programming operations /33
P0941565 02 Modular ICS 5.0 System Coordinator Guide
Changing the name of a line
Begin the programming session
Change the name of a line
Use the dialpad and-->until you have the entire
name.
PressÔto use the name you have
entered.
The name can be up to seven characters long, including spaces.
Press¨to end your session.
You can pressÐonce to continue programming this telephone, or
press
Ðtwice to return to the Terminals&Sets heading.
Press².
Press¥¥ÛßßÜÝÝ.
PressÛÜßÝß.
PressÔ.
Press­.
Enter the three-digit number of the line you want
to name. In this example, the line is 002.
This is the name the display shows if youdon’t change it.
Press­.
Name:J___

Name:JEAN B

Name:JEAN B
CLR CHANGE
End of session
Jan 1 12:00pm
Feature:
Password:
RETRY
Terminals&Setsö
Linesö
Show line:______
LIST
Line002:Line002ö
FIND 
						

							34/ Frequently used programming operations
Modular ICS 5.0 System Coordinator Guide P0941565 02
Making changes to Call Forward No Answer
Begin the programming session
Change where a call goes when there is no answer
PressCHANGE.
Decide what name you want to give to the line.
Press the dialpad button that has the first letter of
the name, until the display shows the letter you
want.
Press-->.
Use the dialpad and-->until you have the entire
name.
The name can be up to seven characters long, including spaces.
PressÔto use the name you have
entered.
Press¨to end your session.
You can pressÐonce to continue programming this line, or press
Ðtwice to return to the Lines heading.
Press².
Press¥¥ÛßßÜÝÝ.
PressÛÜßÝß.
Press­.
Name:Line002
CHANGE
Name:___
-->
Name:L
BKSP -->
Name:L___

Name:LOCAL

Name:LOCAL
CLR CHANGE
End of session
Jan 1 12:00pm
Feature:
Password:
RETRY
Terminals&Setsö 
						

							Frequently used programming operations /35
P0941565 02 Modular ICS 5.0 System Coordinator Guide
Change the number of times the telephone rings before it i sforwarded
Enter the internal number (DN) of the telephone or
voice mail extension. In this example the DN is 225.
If the set has been given a name, it appears on the display.
Press­.
Press­.
Press­.
PressCHANGEand enter the internal number where
you want the calls to be sent. In this example the
internal number is 221.
You can pressCLRto change the destination back toNone.
PressÔ.
Use theCHANGEbutton to choose the number of
times the telephone rings before it is forwarded.
Your choices are 2, 3, 4, 6 and 10 rings.
Press¨to end your session.
You can pressÐto continue programming capabilities for this
telephone, or press
Ðfour times to return to the Terminals and Sets
heading.
Tip -If the Norstar set is a member of a Hunt Group, the
Call Forward no answer feature is overridden and the
Hunt Group call continues to ring until the hunt time has
expired. For more information on Hunt Groups see
Programming Hunt Groupson page 147.
Show set:___
LIST
225:225
FIND
Capabilitiesö
Fwd no answerö
Fwd to:None
CHANGE
Fwd to:221
CLR CHANGE
Forward delay:4
CHANGE
Forward delay:3
CHANGE
End of session 
						

							36/ Frequently used programming operations
Modular ICS 5.0 System Coordinator Guide P0941565 02
Making changes to Call Forward on Busy
Begin the programming session
Change where a call goes when a telephone is busy
Press².
Press¥¥ÛßßÜÝÝ.
PressÛÜßÝß.
Press­.
Enter the internal number, which gets assigned as
the intercom number, of the telephone extension.
In this example, the intercom number is 225.
If the set has been given a name, it appears on the display.
Press­.
Press­.
PressÔ.
Press­.
PressCHANGEand enter the internal number where
you want the calls to be sent. In this example, the
internal number is 221.
You can pressCLRto change the destination back toNone.
Press¨to end your session.
Jan 1 12:00pm
Feature:
Password:
RETRY
Terminals&Setsö
Show set:___
LIST
225:225
FIND
Capabilitiesö
Fwd no answerö
Fwdonbusy...
Fwd to:None
CHANGE
Fwd to:221
CLR CHANGE 
						

							Frequently used programming operations /37
P0941565 02 Modular ICS 5.0 System Coordinator Guide
Making Changes to Do Not Disturb on Busy
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Begin the programming session
Change Do Not Disturb on Busy
You can pressÔto continue programming capabilities for this
telephone, or press
Ðthree times to return to the Terminals and Sets
heading.
Tip -If the Norstar set is a member of a Hunt Group, the
Call Forward on busy feature is overridden and the Hunt
Group call continues to ring until the hunt time has
expired. For more information on Hunt Groups see
Programming Hunt Groupson page 147.
Press².
Press¥¥ÛßßÜÝÝ.
PressÛÜßÝß.
Press­.
Enter the internal number of the telephone
extension. This becomes the number for the
intercom button. In this example, number is 225.
If the set has been given a name, it appears on the display.
End of session
Jan 1 12:00pm
Feature:
Password:
RETRY
Terminals&Setsö
Show set:___
LIST 
						

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Modular ICS 5.0 System Coordinator Guide P0941565 02
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What would you like to do next?
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Press­.
Press­.
PressÔtwice.
PressCHANGEto turn the feature on.
A second press turns it off again. Press¨to end
your session.
PressÔto continue programming capabilities for this telephone, or
press
Ðthree times to return to the Terminals and Sets heading.
Redirect calls coming in on a line.SeeTurning on Line Redirection
on page 98.
Allow individuals to answer calls that are
ringing at another telephone.SeePicking up a call ringing at
another telephone
on page 48.
Assign telephones to different zones for
paging.SeePagingon page 104.
Turn the night service on and off.SeeMaking additional telephones
ring
on page 189.
Use a basic password so others can take
care of programming such as changing
user speed dials, changing names, and
changing the time and date.SeeUsing passwordson page
196.
225:225
FIND
Capabilitiesö
Fwd no answerö
DND on Busy:N
CHANGE
DND on Busy:Y
CHANGE
End of session 
						

							P0941565 02 Modular ICS 5.0 System Coordinator Guide
Answering calls
Answering incoming calls with Hunt Groups

 	   	

   	
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							40/ Answering calls
Modular ICS 5.0 System Coordinator Guide P0941565 02
Line buttons
  
    	 
 	
 

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What line indicators mean
Rings you may hear
¼Flashing on and off for
equal lengths of timeThere is an incoming call on the line
¼Flashing on and off more
quicklyYou have placed a call on hold
¼Flashing on for longer
than offSomeone else has put a call onhold
on that line
¼On, not flashingYou are connected to the call onthat
line or the line is in use elsewhere
OffThelineisfree
A double beep every 10
secondsA call has been camped to your telephone.
A long single ringThere is an external call on the line for you.
A shorter double ringThere is an internal call on the line for you or
a call is being transferred to you.
A brief single ringA call is being redirected on one of your
redirected lines. You cannot answer this call.
Three beeps descending
in toneYou are receiving a prioritycall.