Nortel Modular Ics 5.0 System Coordinator Guide
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P0941565 02 Modular ICS 5.0 System Coordinator Guide Index Symbols ¤Long Distance symbol227 ² Autobumping canceling (#815)118 enable (815)118 autodial button external (*1)73 internal (*2)73 autodial button, external (*0)76 Background Music canceling (#86)177 turning on (86)177 Button Inquiry (*0)80 ,217,224 Call Forward canceling (#4)93 using (4)93 Call Information (811)44 Call Log entering (812)120 options (*84)117 password (*85)120 ,121 viewing (812)118 CallPark(74)90 Call Pickup (75)49 Call Queuing (801)84 Call Transfer canceling (#70)87 using (70)55 ,85 Camp-on (82)88 Class of Service (68)213 Conference Call 7100 sets (#3)53 on Hold, 7100 sets (#3)55 using (3)52 Contrast Adjustment (*7)125 Dialing Modes (*82)68 Directed Pickup (76)48 Do Not Disturb canceling (#85)176 turning on (85)69 ,176 Exclusive Hold (79)83 Feature Button, programming (*3) 126 Group Listeningcanceling (#802)56 using (802)56 Hide message display (806)140 Host System Dialing Signals Link (71)205 Long Tones (808)207 Pause (78)206 Programmed Release (*89)207 Run/Stop (*9)208 Wait for Dial Tone (804)208 Last Number Redial (5)76 Line Pool Access (64)67 Line Redirection canceling (#84)99 using (84)98 Message canceling (#1)109 sending (1)108 viewing (65)109 Page combined zone (63)104 external zone (62)104 internal zone (61)104 using (60)90 Password Basic22 ,196 Call Log (*85)120 ,121 System Coordinator27,34,36 System Coordinator (ADMIN)25 , 196 Priority Call (69)70 Privacy (83)62 Restriction Service turning off (#872)192 turning on (872)192 Ring Again canceling (#2)72 using (2)72 Ring Type (*6)139 Ring Volume (*80)139 Ringing Service turning off (#871)192 turning on (871)192 Routing Service turning off (#873)192
Index /252 P0941565 02 Modular ICS 5.0 System Coordinator Guide turning on (873)192 Services, viewing (870)194 Speed Dial adding user (*4)78 making calls (0)78 Static Time and Date (806)113 Testing display (805)224 power supply (805)226 telephone buttons (805)225 telephone handset (805)225 telephone headset (805)225 telephone speaker (805)226 Time (803)63 Time and Date (**TIME)27 ,197 Trunk Answer (800)51 User Preferences (**USER)141 ,197 Voice Call (66)113 Voice Call Deny canceling (#88)114 using (88)114 ð Page using (60)104 ÛLink symbol205 ÝPause symbol206 ÞProgrammed Release symbol207 ßRun/Stop symbol208 àWait for Dial Tone symbol208 2-way DID PRI180 7100 set Call Park90 7100 sets CallBack89 camping a call89 Line Redirection98 Ring Again228 transferring a call87 911 description13 911 service175 compliance180 maintaining records180 A access change COS password213dialtone for remote calls212 external lines218 fast busy tone for remote calls212 from outside the system209 remote access tones212 stuttered dial tone for remote access 212 using a COS211 using a DISA210 Access denied227 accidental release63 active services, display indicator195 ADD221 adjusting the display125 administration password (seeSystem Coordinator password) administration programming14 administration set controlling alarms167 hospitality159 using165 alarm cancel169 Hospitality166 turn off169 using168 Alarm 61-4-2223 alarm number, recording223 alarm telephone, description223 alarms controlling with admin set167 query on admin set167 reporting and recording codes223 all lines,redirection98 Allow calls176 allow redirect programming99 Already joined50 ,64 Already parked91 alternate services189 analog telephone answering a message108 delaying snooze alarm169 removing a message111 replying to a message110 sending messages107 setting room, Hospitality165 turn off alarm169 using wake-up alarms168
253/ Index Modular ICS 5.0 System Coordinator Guide P0941565 02 analog terminal adapter (see ATA) announcement paging104 Voice Call113 answer programming Handsfree answerback 60 Trunk answer50 answer button assigning to sets137 attendant52 type52 using51 answering calls Answer button51 Call Display services44 Call Duration Timer62 Call Pickup48 CAP42 Conference Calls52 directed pickup48 ending a call43 Group Listening56 group pickup49 Handsfree57 hearing aid compatibility44 line indicators40 prime telephone41 Privacy61 several Hold calls82 Trunk Answer50 using line buttons40 Voice Call114 answering incoming calls hunt groups39 apply button labels128 assign an alarm time167 assign lines Hunt Groups151 sets217 ATA dialing signals207 using dialing modes69 attendant answer button52 Auto Call information (see Caller ID set) auto-answer, using COS password213 autobumping, enable/disable118 autodial button inquiry124choosing a line74 for M7100 and T710074 line pool access code74 line selection74 programming73 set lock203 storing number on a memory button 73 using intercom line for74 using Last NumberRedial77 Autodial full74 automatic Call information46 Call Log116 dial69 Handsfree60 Hold82 logging calls121 release of a line, see Disconnect Supervision restriction service190 automatic call back, ISDN terminal feature 186 Automatic Call Forward, changing settings 94 automatic recall, ISDN terminal feature 186 automatic telephone relocation175 auxiliary ringer, programming204 B background music licensing177 set lock203 turning off177 using177 Basic password14 ,141 password, changing196 Restriction and Routing service192 basic answer button52 call restrictions163 BKSP221 blocking calls, see Do Not Disturb and DND name and number180
Index /254 P0941565 02 Modular ICS 5.0 System Coordinator Guide break point, host system dialing, Run/Stop 208 BRI ISDN description178 ISDN services183 Name and Number Blocking185 network features184 Network Name Display184 broadcast, Hunt Groups, programming 152 business name features184 name display, outgoing179 Business Series Terminal programming overlay20 Business Series Terminals Handsfree57 installing171 viewing line profile215 viewing set profile215 wall mounting sets172 busy call forward on busy95 DND on busy96 Do Not Disturb37 Hunt Group line setting154 Hunt Group routing155 priority call70 programming call forward36 tone, remote access212 busy64 ,71 busy tone Hunt Group routing155 button caps clear129 pre-printed, colored129 button defaults M7100/T7100135 M7208 and T7208136 M7310132 M7310 dual memory buttons132 M7310 lower buttons133 M7324 telephone134 T7316 Business Series Terminal130 Button erased75 Button Inquiry124 buttons Answer button51 asssign handsfree and mute60Button Inquiry124 CAP42 changing programming142 changing user speed dials143 default assingment129 dialpad17 display17 ,19 erasing programmed features126 Feature17 ,18 handsfree18 Hold17 ,18 labels, applying128 Last Number Redial76 line button assignment217 line button indicators218 line pool feature code218 memory17 ,73,220 moving line138 mute18 numbering on all telephone types142 programming features on126 Release17 ,18,43 Saved Number Redial80 testing224 ,225 using a line button66 using buttons16 volume control18 bypassing a Hotline telephone201 C call disconnecting, conferencecall53 ending a call43 independent hold, on conference54 overflow219 redial last number76 Call 221?228 Call blocked71 call blocking, turning privacy on62 CallbyCall FX calls181 Inwats calls181 Outwats calls181 PRI181 Private calls, DID and DOD181 Public calls, DID and DOD181 see also CbC181 Tie calls181
255/ Index Modular ICS 5.0 System Coordinator Guide P0941565 02 call display, answering calls44 Call Duration Timer62 Call Forward All Calls, set lock203 All Calls,ISDN terminals183 automatic, changing settings94 Call Forward No Answer34 Call Forward on Busy36 ,95 calling the number186 cancel186 canceling93 change delay95 Forward no answer94 line redirection differences102 No Answer, line redirection95 overriding94 programming34 ,94,95 programming, no answer34 service provider185 to voice mail97 using93 call indicators39 call information changing what is shown first47 displaying45 displaying information44 for specific call45 getting information for a call onhold 46 service provider116 Call Log autobumping, enable/disable118 automatic116 automatic logging121 calling from within119 clearning password198 erasing items119 logging a call manually117 options117 options, changing144 password120 –121 canceling121 changing120 set116 using116 viewing118 Call Park description90 picking up calls217retrieval codes90 Call Pickup Directed Pickup48 message forwarded108 picking up calls217 Call Queuing 7100 series sets228 using84 call restrictions, Hospitality, rooms162 Call Transfer85 –88 call transfer cancelling87 external calls86 using85 Call(s) bumped122 Callback, using92 Caller ID set,automaticcall information46 Calling71 calling party name179 calls accidental release63 allow line redirection programming 99 answering calls on CAP42 answering prime telephone41 answering with direct pickup48 answering with group pickup49 answering with Handsfree57 automatic dial69 automatic display46 automatic Hold82 blocking the Link feature205 call queuing84 cancelling call forward93 cancelling DND176 changing Call forward no answer94 changing how you dial68 changing to Handsfree58 checking duration62 display call information45 display call information for hold call 46 external call transfer86 forwarding to internal set93 forwarding to voice mail97 from within Call Log119 holding several calls82 listening while on Hold83 making a private call62
Index /256 P0941565 02 Modular ICS 5.0 System Coordinator Guide making from ISDN terminal68 monitoring with CAP43 muting Handsfree58 overriding call foward94 programming 2-way DID180 programming paging105 putting on Exclusive hold70 refusing second call176 restriction services189 retrieving a parked call90 retrieving held call82 routing outgoing calls190 saved number redial80 security on remote access210 specific call information45 standard dial69 tracking incoming calls116 using answer button51 using DND176 using Do Not Distur b176 using line button40 using Link for external calls205 using Pause for external calls206 using pre-dial69 using ring again72 using speed dial78 ways to make a64 Camp denied89 Camp max89 Camp to89 Camped89 ,228 camping calls (see Camp-on) camp-on MCDN note70 ,88 tones88 using88 Cant ring again65 ,72 CANCEL221 cancel a transfer87 Call Forward93 call log password121 Do Not Disturb176 group listening56 Hospitality alarm169 Line Redirection99 pending alarm167 sent message109 voice call114Cancel denied112 CANCL143 CAP answering calls42 customizing42 DID42 monitoring calls43 moving buttons138 prime telephone42 sending messages108 telephone42 telephone, direct dial199 using42 central answering position (see CAP) centrex template M7208136 M7310 lower buttons133 M7324 buttons135 T7208136 T7316 buttons131 CHANGE143 change alarm time167 automatic Call Forward94 call log options144 call log password120 COS password213 day29 dial method68 display contrast145 hour28 how calls are dialed144 Hunt Group Name158 language on display145 line name33 minutes28 month28 ring type139,145 user speed dial143 year28 choosing a line66 Class of Service changing213 managing passwords213 using a password213 clear button caps129 Cleared>LINENAM112 clock, set29 CLR143
257/ Index Modular ICS 5.0 System Coordinator Guide P0941565 02 code, system speed dial30 colored button caps129 common set, Hospitality159 communicating in the office paging104 –107 sending messages using display107 Companion, Registration password197 cond pswd, Hospitality160 condition, setting room condition164 Conf. on hold55 Conference busy55 conference call by releasing privacy62 cancel group listening56 conference on Hold54 disconnecting from55 disconnecting one call53 group listening56 independent Hold54 making52 no privacy button61 releasing privacy53 removing yourself from55 splitting54 using the Conference feature52 connecting to ISDN network187 contrast adjustment125 control calls, using alternate or scheduled services189 system security on remote calls210 using DISA210 control telephone enter Service feature code192 setting service schedules202 turn service off193 turning services off/on189 viewing active services193 custom programming, moving sets175 customizing CAP42 customizing your telephone adjusting ring volume139 Button Inquiry124 changing ring type139 contrast adjustment125 User Preferences141 D data transfer, PRI178 date and time changing27 displayed instead of messages140 displaying63 length of a call62 date, change197 day, set29 default buttons assignment129 defaults button assignments129 buttons, T7316 Business Series Terminal130 M7310 buttons132 M7310 dual memory buttons132 M7310 lower memory buttons133 delay call forward no answer95 hunt154 Delayed Ring Transfer176 delete Call Log items118 call log password121 messages from list111 programmed features126 Denied in admin227 deny voice call114 desk information, Hospitality161 Desk pswd, programming159 desktop conferencing, ISDN applications 187 destination code line for external calls202 dial tone, stuttered212 Dial voice call115 dialing 911 compliance180 automatic dial69 host system signals205 modes68 options144 pre-dial69 saved number80 signal, Long Tones207 signal, Pause206 signal, Programmed Release207
Index /258 P0941565 02 Modular ICS 5.0 System Coordinator Guide signal, run/stop208 signal, switching frompulse to tone 209 signal, Wait for Dial Tone208 standard dial69 switching between pulse and tone 216 switching from pulse to tone209 using Pause206 dialing filters, Hospitality room states164 dialing mode, set lock203 dialing plan enblock dialing182 PRI182 dialpad change name31 entering letters and numbers27 entering numbers and letters31 programming buttons17 DID 2-way DID, PRI180 calls, extra-dial telephone ringing service195 CAP lines42 CbC private calls181 CbC public calls181 PRI description178 DID template M7208136 M7310 lower buttons133 M7324 buttons135 T7208136 T7316 buttons132 digital connections, to ISDN networks and devices187 direct dial, forward, external199 direct inward system access (DISA), see also DISA210 direct-dial telephone programming199 using199 DISA, COS password210 disable autobumping118 disconnect from conference55 releasing a call, accidentally63 disconnect supervision, assigning216 display 2-line17automaticcaller IDdisplay46 button equivalents for one-line display 220 buttons17 ,19 Call information45 call information45 changing contrast125 changing first display47 changing the language145 contrast145 Display digits26 End of Session26 name instead of number175 network name, BRI184 one-line220 PRI Network Name Display179 restoring message indication140 system speed dial31 time and date63 display buttons one-line display220 user preferences143 Display digits26 ,31 distinctive rings139 distribution modes, Hunt Groups152 DN (see internal numbers) DND89 DND from41 DND on busy96 DND transfer41 DND, cancel176 DNs checking for updates26 rooms161 Do Not Disturb canceling176 on Busy37 see also DND176 set lock203 using176 Do not disturb65 ,72,87 Do Not Disturb on Busy, see also DND on busy96 DOD CbC private calls181 CbC public calls181 PRI description178 DRT41 dual memory buttons, defaults132
259/ Index Modular ICS 5.0 System Coordinator Guide P0941565 02 duration of call62 E echo, handsfree59 emergency 91113 ,180 enable autobumping118 enbloc dialing, PRI dialing plan182 End of session26 ending a call43 ending testsession224 enhanced, answer button52 Enter code127 Enter digits75 ,79 Enter zone106 entering letters through the dialpad27 equipment, external page equipment107 erasing Call Log items119 messages from list111 programmed features126 Evening Sched195 Exchanged138 Exclusive Hold70 ,83 Expensive route65 expensive route warning tone219 extended, answer button52 external access to Norstar209 access, describing line pools218 access, using remote packages on line pools211 accessing voice mail123 autodial, programming73 Call Forward (see LineRedirection) page104 paging equipment107 external calls assigning Long Tones207 line pool202 transferring86 using Link205 using Programmed Release207 external line routing table202 external line buttons137 external lines call fowarding93 name display175external number, last number redial description76 external page option, default page button 136 extra-dial telephone DID calls195 direct dial199 extra-dial telephone, DID195 F fast busy tone, remote access212 FEATR143 feature Message Reply Enhancement, analog telephones110 privacy61 using line redirection102 using page types104 voice call113 feature button17 ,18,203 feature code, control telephone192 Feature moved127 feature programming add change speed dial number30 allow line redirect99 automatic call forward94 auxiliary ringer204 blocking redial numbers80 broadcasting to HuntGroups152 call display, first display47 call forward no answer34 call forward on busy36 call restrictions, Hospitality162 change number of rings35 changing line name33 changing telephone name32 ,175 direct dial telephone199 do not disturb on busy37 external autodial73 group pickup49 Handsfree59 handsfree answer back60 Hospitality alarm166 Hospitality passwords159 hotline on telephone201 hunt delay154 Hunt Group busy line setting154 Hunt Group queue timeout156
Index /260 P0941565 02 Modular ICS 5.0 System Coordinator Guide last number redial76 line redirect ring control100 line redirection98 Long Tones207 overflow set157 page zone105 paging105 Pause206 programmed release207 room/desk information161 Run/Stop dialing signal208 select speed dial line30 service times163 set lock203 system speed dial29 system speed dial name31 time and date27 Trunk Answer50 user speed dial78 using dialpad to enter letters27 using Link205 Wait for Dial Tone signal208 Feature timeout227 features adjusting ring volume139 Autobumping118 autodial73 auxiliary ringer204 Button Inquiry124 Call Display44 Call Duration Timer62 Call Forward93 call forward, using93 Call Information45 Call Log116 Call Park90 Call Pickup48 Call Queuing84 Call Transfer85 Callback92 Camp-on88 changing ring type139 Class of Service password213 Conference Calls52 contrast adjustment125 dialing modes68 dialing signal Programmed Release207 run/stop208Wait for Dial Tone208 Do Not Disturb176 Do Not Disturb on Busy96 Exclusive Hold83 external call transfer86 Group Listening56 Handsfree57 ,58 hiding the message orcalls display 140 Hold, many calls82 independent Hold during conference 54 Last Number Redial76 limiting feature access202 line pools67 Line Redirection97 –103 Link205 Messages,sending107 moving line buttons138 paging104 –107 Pause206 PRI name and number blocking180 priority call70 Privacy61 programming on buttons126 remote access to the system209 Restriction service189 Ring Again72 ring type139 Ringing service189 Routing service190 Saved Number Redial80 sending messages using analog telephones107 sending messages using display107 Speed Dial77 Test a Telephone224 –226 testing set features224 Time and Date197 User Preferences141 file transfer using ISDN187 filters, Hospitality room states164 FIND143 first display, changing47 Foreign Exchange, see also FX Forward denied97 Forward no answer, changing94 Forward>97 forwarding calls34