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Nortel Enterprise Edge Feature Programming Instructions Manual
Nortel Enterprise Edge Feature Programming Instructions Manual
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Common feature displays 151 P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide The feature you tried to use requires you to be on an active call at your telephone. This display appears when information about a call has been cleared by a system reset. All the lines or line pools available to the telephone are in use. This display appears when you have tried to dial an external number or use a feature that conflicts with the lines, line pools or prime line used by the telephone. This must be corrected by your installer. The telephone has been set up to dial an external number on a prime line but the telephone does not have a prime line. This must be corrected by your installer. You have tried to program redirection while someone else is programming redirection. Only one person can program line redirection at a time. The line you are trying to use for redirecting calls is for incoming calls only. Choose an outgoing line. Continue entering digits. Pressà or BKSP to delete incorrect digits. Press ú or OK when you are finished. You have entered an invalid line pool code or an invalid destination code. You have selected a line that is private to another telephone. The destination you have chosen for line redirection is restricted. Make calls first No free lines No line selected In use:221 Incoming only 9__ QUIT BKSP OK Invalid number Line denied Restricted call
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152 Common feature displays Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01
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P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide Appendix A: Feature Codes The following appendix provides a quick reference for Enterprise Edge features that are available by pressing the Ä button. Two tables are provided, one sorted alphabetically by feature name and the other sorted numerically by feature code. Features sorted by feature name Feature name Activation code Autodial - ExternalÄ ¥Ú Autodial - InternalÄ¥Û Background MusicÄ¡ß Background Music - CancelÄ£¡ß Button inquiryÄ¥â Call Duration TimerÄàà Call ForwardÄÝ Call Forward - CancelÄ£Ý Call InformationÄ¡ÚÚ Call Log - Delete itemsÄ¡ÚÞ Call Log - ManualÄ¡ÚÜ Call Log - View informationÄ¡ÚÛ Call Log optionsÄ¥¡Ý Call Log passwordÄ¥¡Þ Call ParkÄàÝ Call QueuingÄ¡âÚ Camp-onÄ¡Û Class of ServiceÄß¡ Conference CallÄÜ Conference Call - SplittingÄ£Ü Contrast adjustmentÄ¥à Current Time & DateÄ¡âß Current Time & Date - CancelÄ£¡âß Dialing ModeÄ¥¡Û Directed PickupÄàß Do not DisturbÄ¡Þ Do not Disturb - CancelÄ£¡Þ Exclusive HoldÄàá Group ListeningÄ¡âÛ 21
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154 Appendix A: Feature Codes Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01 Group Listening - CancelÄ£¡âÛ Group PickupÄàÞ Language - English1Ä¥ÞâÚ Language - French1Ä¥ÞâÛ Language - Spanish1Ä¥ÞâÜ Last Number RedialÄÞ Line buttons - MoveÄ¥¡Ú Line PoolÄßÝ Line RedirectionÄ¡Ý Line Redirection - CancelÄ£¡Ý LinkÄàÚ Long tonesÄ¡â¡ Memory buttons - ProgramÄ¥Ü Messages - SendÄÚ Messages - Cancel Send Ä£Ú Messages - ViewÄßÞ Name and number blockingÄ¡Úá PageÄßâ Page - Combined (internal & external)ÄßÜ Page - External (external speakers)ÄßÛ Page - Internal (telephone speakers)ÄßÚ PauseÄà¡ Priority CallÄßá Privacy (on/off)Ä¡Ü Programmed ReleaseÄ¥¡á Ring AgainÄÛ Ring Again - CancelÄ£Û Ring TypeÄ¥ß Ring VolumeÄ¥¡â Run/StopÄ¥á Saved Number RedialÄßà Speed Dial - Add, changeÄ¥Ý Speed Dial - MakeÄâ Test telephone displayÄ¡âÞ TimeÄ¡âÜ TransferÄàâ Feature name Activation code
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Appendix A: Feature Codes 155 P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide Transfer - CancelÄ£àâ Trunk AnswerÄ¡ââ Turning Restriction service offÄ£¡àÛ Turning Restriction service onÄ¡àÛ Turning Ringing service offÄ£¡àÚ Turning Ringing service onÄ¡àÚ Turning Routing service offÄ£¡àÜ Turning Routing service onÄ¡àÜ View active servicesÄ¡àâ Voice CallÄßß Voice Call DenyÄ¡¡ Voice Call Deny - CancelÄ£¡¡ Wait for dial toneÄ¡âÝ Notes1 For the Companion C3050 Etiquette and C3050 CT2Plus portable telephones, enter ¥¥ followed by the numeric code to activate this feature. Feature name Activation code
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156 Appendix A: Feature Codes Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01 Features sorted by activation code Activation code Description Ä âSpeed Dial - Make Ä ¥âButton inquiry Ä ÚMessages - Send Ä £ÚMessages - Cancel Send Ä ¥ÚAutodial - External Ä ÛRing Again Ä £ÛRing Again - Cancel Ä ¥ÛAutodial - Internal Ä ÜConference Call Ä £ÜConference Call - Splitting Ä ¥ÜMemory buttons - Program Ä ÝCall Forward Ä £ÝCall Forward - Cancel Ä ¥ÝSpeed Dial - Add, change Ä ÞLast Number Redial Ä ¥ßRing Type Ä ¥àContrast adjustment Ä ¥áRun/Stop Ä ßâPage Ä ßÚPage - Internal (telephone speakers) Ä ßÛPage - External (external speakers) Ä ßÜPage - Combined (internal & external) Ä ßÝLine Pool Ä ßÞMessages - View Ä ßßVoice Call Ä ßàSaved Number Redial Ä ß¡Class of Service Ä ßáPriority Call Ä àâTransfer Ä £àâTransfer - Cancel Ä àÚLink Ä àÝCall Park Ä àÞGroup Pickup Ä àßDirected Pickup Ä ààCall Duration Timer
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Appendix A: Feature Codes 157 P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide Äà¡Pause Ä àáExclusive Hold Ä ¥¡âRing Volume Ä ¥¡ÚLine buttons - Move Ä ¡ÛCamp-on Ä ¥¡ÛDialing Mode Ä ¡ÜPrivacy (on/off) Ä ¡ÝLine Redirection Ä £¡ÝLine Redirection - Cancel Ä ¥¡ÝCall Log options Ä ¡ÞDo not Disturb Ä £¡ÞDo not Disturb - Cancel Ä ¥¡ÞCall Log password Ä ¡ßBackground Music Ä £¡ßBackground Music - Cancel Ä ¡¡Voice Call Deny Ä £¡¡Cancel Voice Call Deny Ä ¥¡áProgrammed Release Ä ¥ÞâÚLanguage - English1 Ä¥ÞâÛLanguage - French1 Ä¥ÞâÜLanguage - Spanish1 Ä¡ââTrunk Answer Ä ¡âÚCall Queuing Ä ¡âÛGroup Listening Ä £¡âÛGroup Listening - Cancel Ä ¡âÜTime Ä ¡âÝWait for dial tone Ä ¡âÞTest telephone display Ä ¡âßCurrent Time & Date Ä £¡âßCurrent Time & Date - Cancel Ä ¡â¡Long tones Ä ¡ÚÚCall Information Ä ¡ÚÛCall Log - View information Ä ¡ÚÜCall Log - Manual Ä ¡ÚÞCall Log - Delete items Ä ¡ÚáName and number blocking Activation code Description
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158 Appendix A: Feature Codes Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01 Ä¡àâViewing active services Ä ¡àÚTurning Ringing service on Ä £¡àÚTurning Ringing service off Ä ¡àÛTurning Restriction service on Ä £¡àÛTurning Restriction service off Ä ¡àÜTurning Routing service on Ä £¡àÜTurning Routing service off Notes 1 For the Companion C3050 Etiquette and C3050 CT2Plus portable telephones, enter ¥¥ followed by the numeric code to activate this feature. Activation code Description
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P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide Index Symbols ¤ Long Distance symbol 149 Û Link symbol 125 Ý Pause symbol 126 Þ Programmed Release symbol 126 ß Run/Stop symbol 127 à Wait for Dial Tone symbol 127 2-way DID PRI 112 911 13, 109, 112 A access Class of Service 130 Enterprise Edge from outside the system 127 external lines 132 remote 129 using a COS 128 using a DISA 128 Access denied 149 ADD 134 administrative programming 13 Alarm 61-4-2 145 alarm codes, reporting and recording 145 alarm telephone 145 Allow calls 110 allow redirect programming 69 Already joined 35, 45 Already parked 63 alternate services 117 analog telephone replying to a message 77, 78 analog telephones sending messages 75 Analog terminal adaptor using dialing modes 48 announcement paging 73 Voice Call 80 Answer button 36 Answer DNs 140 answering calls Answer button 36 Call Display services 32 Call Duration Timer 43 Call Pickup 34 CAP 31Conference Calls 37 Group Listening 39 Handsfree 40 hearing aid compatibility 32 prime telephone 30 Privacy 43 Trunk Answer 36 using line buttons 29 using the Release button 32 Voice Call 80 apply button cap labels 92 ASM Long tones 126 Auto Call information (see Caller ID set) Autodial for M7100 51 line selection 51 programming 51 storing number on a memory button 51 using intercom line for 52 using Last Number Redial 53 Autodial full 52 automatic Call information 33 Call Log 83 dial 48 Handsfree 42 Hold 57 release of a line (see Disconnect Supervision) Automatic Call Back, ISDN feature 114 Automatic Call Forward changing settings 66 Automatic Recall ISDN terminal feature 115 Automatic Telephone Relocation 109, 131 auxiliary ringer 124 B Background Music 110 turning off 110 BKSP 134 blocking calls (see Do Not Disturb) busy 45, 50 busy tone, fast 129 button cap labels 92 applying 92 button caps 92 button defaults 22
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160 Index Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01M7100 telephone 95 M7208 telephone 94 M7310 telephone 94 M7324 telephone 95 Button erased 52 Button Inquiry 89 buttons Answer button 36 Button Inquiry 89 changing programming 99 display 14, 15 dual memory 15 erasing programmed features 91 Feature 15 Handsfree/mute 42 Hold 15 Last Number Redial 53 memory 15, 51, 133 moving line 95 programming features on 90 Release 15, 32 Saved Number Redial 56 shift 15 testing 145, 146 using a line button 46 bypassing a Hotline telephone 122 C call overflow 132 ways to make a 45 Call 221? 149 Call blocked 49 Call by Call PRI 113 Call Display information 32 Call Duration Timer 43 Call Forward and Line Redirection, differences 71 automatic, changing settings 66 Call Forward on Busy 26, 67 canceling 65 Forward no answer 66 ISDN terminal feature 114 overriding 66 programming 25, 66, 67 to voice mail 67 using 65 Call information automatic 33 changing what is shown first 34 displaying information 32getting information for a call on hold 33 getting information for a current call 33 Call Log 83 Autobumping 84 automatic 83 calling from within 85 deleting log items 84 logging a call manually 84 options 84, 100 password 86 canceling 86 changing 86 set 83 using 83 Call Park 62 Call Pickup Directed Pickup 34 Group Pickup 35 Call Queuing 58 Call Transfer 59–61 Call(s) bumped 87 Callback 64 Caller ID set 33 Calling 50 calls, switching between 143 Camp denied 61 Camp max 61 Camp to 61 Camped 62, 149 camping calls (see Camp-on) Camp-on 61 Cant ring again 45, 50 CANCEL 134 Cancel denied 79 canceling a transfer 60 Call Forward 65 Do Not Disturb 109 Group Listening 40 Line Redirection 69 CAP (central answering position) answering calls 31 customizing 31 M7324 telephone 31 monitoring calls 31 telephone 31, 121 using 31 cell, see Companion, cells central answering position (see CAP) changing settings automatic Call Forward 66 Class of Service changing 130