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Nortel Enterprise Edge Feature Programming Instructions Manual
Nortel Enterprise Edge Feature Programming Instructions Manual
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Customizing your telephone 91 P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide Erasing a feature button 1. Press Ä¥Ú. 2. Press the feature button. 3. Press ú or OK to erase the button. Displays The name of the feature assigned to a button is displayed when you press the button. SHOW appears when there is more information available. Press £ or SHOW for additional information. If you are checking a speed dial button, enter the two-digit speed dial code that you want to check. Enter the feature code, or press ¨ or QUIT to quit programming or CLEAR to clear the numbers you have entered. The system accepts the entry as soon as you enter a valid feature code. Press Ä and enter the feature code you want to assign to the button. You cannot enter invalid codes. You have programmed a button with a feature that was already programmed onto another button. The feature has moved to the button you just programmed. Its original button is now blank. Press the button you want to check. Press Ä or EXIT when you are finished. Enter the number you want to program and press ú. To erase the button, just press ú. Enter the number you want to program and press OK. To erase the button, just press ú or OK. For other displays, see Common feature displays on page 149. SHOW OK Enter code: F__ QUIT CLEAR Feature code: QUIT Feature moved Press a button EXIT Program and HOLD Program and OK QUIT OK
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92 Customizing your telephone Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01 Applying button cap labels Before you apply button labels, activate the Button Inquiry feature (Ä¥â) to verify the button functions, and to avoid activating features as you put the labels onto the buttons. For more information refer to Finding out what a button does using Button Inquiry on page 89. Types of button caps •Unlabeled, clear button caps with appropriate green or grey paper for typing in line numbers, telephone numbers, and features •Pre-printed, colored button caps in green or grey Some examples of pre-printed button caps Identifying the telephones 1. Write the individual telephone numbers on the labels and attach them to the appropriate Enterprise Edge telephones. 2. Write the telephone number and the internal number on the appropriate receiver card for each type and color of telephone that is to be installed. 3. Cover the receiver card underneath the receiver of each telephone with the plastic lens. Tip Keep the extra labels and button caps with each Enterprise Edge telephone. Green capsGrey caps µ ©§ Tip To make identification of line types easier, use preprinted green button caps for lines that support incoming and outgoing calls. Use clear button caps for target lines that are incoming only.
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Customizing your telephone 93 P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide Enterprise Edge default button assignments During Startup, the Enterprise Edge installer chooses one of the available templates. Default features are assigned automatically to the programmable buttons on Enterprise Edge telephones, and vary with the template and the telephone. The default features are listed in the following tables in this chapter. Rules of default button assignment Line and Intercom buttons are assigned by default templates and can be changed in programming. Handsfree/Mute and answer buttons are not assigned by default. If these features are defined, however, they are automatically assigned to specific buttons, as described on this and the following page. None of these buttons can be assigned to M7100 telephones. The Handsfree/Mute feature appears on the bottom right-hand button, moving the Intercom button(s) up one position. Each telephone can have up to eight Intercom buttons. They appear above the Handsfree/Mute button at the bottom right-hand position on your telephone. Each telephone can have up to four answer buttons. They appear above Intercom buttons in the right column and continue up from the bottom in the left column, replacing the features on those buttons. External line buttons appear in ascending line order, starting at the top button in the left column (the top button on the M7208 telephone). If more than five external lines are assigned to a M7310 telephone, or more than 12 to a M7324 telephone, assignment continues down the buttons on the right column, erasing the features on those buttons. Line buttons have priority over feature access buttons but not Handsfree/Mute, Intercom, or answer buttons. Tips Enterprise Edge telephones are shipped from the factory with the button caps in place for the PBX template. Please consult your customer service representative to determine the type of template programmed into your system before applying button assignments.
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94 Customizing your telephone Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01 M7310 telephone button defaults The default button assignments for the M7310 telephone depend on the template applied. The exception is the default numbering for the dual memory buttons. Refer to Understanding the telephone buttons on page 14. Dual memory buttons This example shows defaults for a system with three-digit internal numbers. The defaults do not actually exist on any telephone, as no telephone has an autodial button for itself. The position that would be taken by the autodial button for itself, is blank. M7310 template button assignments M7208 template button assignments ºSet 233 ºSet 221 … ºSet 227 ºSet 234ºSet 222… ºSet 228 ºSet 235ºSet 223… ºSet 229 ºSet 236ºSet 224… ºSet 230 PBXDID ¶Â °° ÏÏ ¹¹ µµ ÅÅ ÆÆ ÆÆ PBXDID Ï µµ ¹¹ §§ ÆÆ ÆÆ
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Customizing your telephone 95 P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide M7324 telephone button defaults The default button assignments for the M7324 telephone depend on the template applied. Refer to Understanding the telephone buttons on page 14. M7100 telephone button defaults For all templates, the one programmable button on the M7100 telephone is µ. Moving line buttons Ä¥¡Ú You can move external lines to different buttons on your telephone to arrange your lines in the way that makes the most sense to you. You cannot move intercom, answer or Handsfree/Mute buttons onto a CAP module. 1. Press Ä¥¡Ú. 2. Press the line button you want to move. 3. Press the button to which you want to move the line. 4. Press ¨. PBXDID º°º° º§ º§ ºµ¶ºµ¶ ººSaved No.ϺºSaved No.Ï ººÅº Å ºº¹ºÂ¹ ººÆººÆ ººÆººÆ Tip The default Page button activates the External Page option (ÄßÛ ).
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96 Customizing your telephone Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01 Displays Changing the type of ring Ä¥ß You can choose one of four distinctive rings for your telephone. This makes it easier to identify your telephone in an open office. 1. Press Ä¥ß. 2. Press Ú, Û, Ü, Ý, or NEXT. You hear the selected ring for two seconds. 3. Repeat until you hear the ring you prefer, then press ú or OK. Adjusting the Ring volume Ä¥¡â 1. Press Ä¥¡â. The telephone rings. 2. Press à to adjust the volume; left end for lower and right end for higher. The two buttons you selected have exchanged position. You have tried to move a line to a button that cannot be used as a line button, such as an intercom button, Handsfree/Mute button, or an answer button. Press the button of the line you want to move. Press Ä or QUIT when you have finished moving lines. Press the button you want to move the line to. Neither of the buttons is erased. The lines, or the line and feature, simply switch places. The button you are trying to move is not a line button. If you are trying to switch a line and a feature, move the line to the feature button and not the feature button to the line. Exchanged Invalid location Move line from: QUIT Move line to: QUIT Press a line
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Customizing your telephone 97 P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide Hiding the message or calls indication Ä¡âß The display that shows you have messages or calls can be replaced with the current time and date. You can retrieve your message and call information by using the display buttons that appear on the second line of the display. If you are using a telephone with a single-line display, the message or call indication is hidden. 1. Press Ä¡âß. The current time and date appears on the top line of the display. 2. Press MSG or ÄßÞ to see your messages, or press CALLS or Ä¡ÚÛ to see your calls. Restoring the messages and calls indication Press Ä£¡âß.
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98 Customizing your telephone Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01
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P0908510 Issue 01 Enterprise Edge Feature Programming Telephone Guide User preferences The User preferences section of programming allows you to program memory buttons, speed dial codes and other settings for any Enterprise Edge telephone on the system. For example, an employee may want to have the Do Not Disturb feature programmed onto a memory button or create a speed dial code. Instead of programming from the employee’s telephone, you can also program memory buttons from the Unified Manager. Using User preferences User preferences programming is available under the heading User preferences in Terminals & Sets in the Unified Manager. Sub-headings in User preferences 1. Select Terminals & Sets. 2. Select a DN number. 3. Select User preferences. Changing button programming Select Button programming. The display shows the button layout for the selected telephone (an example is shown in Displays at the end of this section). If the telephone has a CAP module, you can select CAP1 to see the buttons on the module. User preferences programming cannot change the buttons that are used by lines, intercom, and the handsfree feature. User preferences Model Button programming User speed dial Call log options Dialing options Language Display contrast Ring type 12
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100 User preferences Enterprise Edge Feature Programming Telephone Guide P0908510 Issue 01 Changing User Speed Dial 1. Select User Speed Dial. The display shows the speed dial codes that are currently programmed. 2. Enter a new speed dial and press Return. Use the line pool code to select a particular line pool for use with Speed Dial. If you select Use routing tbl, a line or pool is chosen by the routing programming according to the initial digits in the number. The route you choose for a User Speed Dial code must be one that the telephone can use. For example, if the telephone does not have access to Line Pool B and you use that pool code with the speed dial code, the code does not work. To change a system speed dial code, see Changing and adding System Speed Dials on page 54. Changing Call Log options 1. Select Call log opt’ns. 2. Choose the option you want to use. See Call Log options on page 84. Changing how calls are dialed 1. Select Dialing options. 2. Select the option you want to use. Descriptions for dialing options are found on the Telephone Feature Card, or see Changing how you dial your calls on page 48. Changing the language used on the display Select Language. Choose the language setting: English, French, or Spanish. See Changing the language on the display on page 90. Making the display lighter or darker Select Display contrast and choose the value you want to use. Changing the telephone’s ring Select Ring type and choose the option you want to use. Descriptions for ringing options are found on the Telephone Feature Card or in Changing the type of ring on page 96.