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Lucent Technologies Definity Prologix Solutions Release 2.0 Instructions Manual
Lucent Technologies Definity Prologix Solutions Release 2.0 Instructions Manual
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1 SoftwareDEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 1-11 Software All DEFINITY ProLogix Solutions throughout the world use the same basic software. To provide this commonality while still accommodating wide variations in configurations and options, the system dynamically allocates internal memory storage. Memory is sized when the system is initialized, selecting the proper software parameters based on the hardware configuration. In addition to the basic software, various optional packages can enhance the capabilities of the system. Some of the capabilities described in this document require optional software, for example, the INTUITY AUDIX Voice Messaging System. See your account representative for more information. The basic software is a prerequisite for all the optional packages.
1 ReliabilityDEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 1-12 ReliabilityDEFINITY ProLogix Solutions provides the following capabilities: • The system can survive minor power surges (including lightning-induced surges up to 2500 Volts peak) without service interruption. Surge protectors can be purchased for increased coverage. • The system can be placed in less-than-ideal locations since it can handle above- average temperatures and humidity. • In case of power outages, the system automatically restores the last saved version of user translations and runs them at system restart. • The system supports the remote diagnostics capability, which enables quick troubleshooting and maintenance. • The system conducts self-diagnostics and can self-correct a large portion of system errors. If further technical assistance is required, the ProLogix system will call the Lucent Technical Assistance Center for remote diagnostics support. • The system conducts standard maintenance routines automatically. • By default, the system backs up all user translations automatically every day at midnight.
DEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 2-1 2 Desktop/Console Solutions The communications needs of the people in your company may vary widely. Some may need only basic telephone service. Others may need effective messaging services to save valuable time. Still others may require high-speed data communications and access to a variety of host and personal computers. DEFINITY ProLogix Solutions brings voice communications, data communications, and messaging together on the desktop and enables you to customize the types of service for various individuals. Note:Some applications and products are unavailable in some countries. Please check with your local distributor for further information about the features and applications that are available to you.Telephones for the Global MarketplaceA wide variety of telephones ranging from basic single-line telephones to sophisticated digital telephones that integrate voice and data communications are available with DEFINITY ProLogix Solutions. You can incorporate a mixture of telephone types based on the job functions of the users. All of the telephones are easy to use and give you the ability to tap into the power of your DEFINITY ProLogix Solutions. Telephones fall into three basic families — Digital Communications Protocol (DCP), ISDN BRI, and analog. These terms describe how each type of telephone communicates with your DEFINITY system.
2 Telephones for the Global MarketplaceDEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 2-2 These families of telephones are designed to accommodate the types of communications various users require. All telephones have touch-tone dialing and the message-waiting lamp for notification of messages. The following DEFINITY telephones are supported: • 6400 Series digital telephones • 7400 Series digital telephones • 8400 Series digital telephones • 8500 Series ISDN BRI telephones • 9400 Series digital telephones (available in select European countries only) • 7300/ATL Series hybrid telephones • 6200 Series analog telephones • 8100 Series analog telephones • 9100 Series analog telephones
2 Telephones for the Global MarketplaceDEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 2-3 Digital DCP TelephonesDigital telephones using the Digital Communications Protocol (DCP) employ digital transmission for integrated voice and data signals and control signals. Transmission is over a connection consisting of one or two pair of wires. However, the 7400 Series telephones require four pair of wires. Each connection supports one signalling channel and two information (voice and data) channels. DCP telephones are used most effectively by those who have a high volume of calls, require access to multiple applications or databases, use switch features heavily, or require messaging services. They can be used with personal computers to expand their capabilities. These telephones provide the full range of DEFINITY ECS features on your desktop. In addition to multiline and multifunction capabilities, they provide access to integrated voice and data applications and messaging services. Some models include displays. DCP telephones can actually save you money by reducing the number of lines, modems, and ports that would normally be needed for analog facilities. The following DCP telephones are available for sale: • 6400 Series digital telephones • 8400 Series digital telephones 6400 Series Digital Telephones The 6400 Series digital telephones are versatile 2-wire DCP telephones that support all of the key/hybrid features of DEFINITY ProLogix Solutions. These telephones have a new, global design and include the following additional features:• date and time display • a feature button that allows switchhook control of a headset
2 Telephones for the Global MarketplaceDEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 2-4 • Group Listen capability, which enables you to use your handset or headset normally while others in the room listen via a speakerphone. This 2-way handset, 1-way speaker mode allows you to serve as a spokesperson for a group • Station User Administration capability, which allows you to program certain features on the telephone yourself • Conference, Transfer, Hold, and Last Number Dialed fixed feature buttons • Whisper Page, which enables an assistant to announce another call to the boss during an active call on the boss’ telephone. This announcement is heard by the boss only. • Auto Call Timer, which enables each call to be timed automatically upon answer. You can see the elapsed time on the telephone’s display. The timer is stopped automatically when a call is ended or placed on hold. There are several 6400 Series telephones available: • 6402 telephone The 6402 telephone is a digital, single-line DCP telephone without a display that can be wall mounted. This cost-effective, entry-level telephone is designed for users with basic call handling requirements. The 6402 is ideal for areas where there is minimum use, such as reception areas, copy rooms, file rooms, or warehouse locations. This telephone has a Feature button for accessing up to 12 system features and a built-in, 1-way (listen-only) speakerphone that facilitates off-hook dialing and listening to voice mail or broadcast messages. You can add an S201A speakerphone.
2 Telephones for the Global MarketplaceDEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 2-5 • 6402D telephone The 6402D telephone is a digital, single-line DCP telephone with a 2-line by 16- character display. This telephone has a Feature button for accessing up to 12 system features. The 6402D has a 1-way speakerphone and can be wall mounted. There are no soft keys associated with the display. • 6408+ telephone The 6408+ telephone is a digital, multiline DCP telephone that has eight call appearance/feature buttons. This telephone has no display and can be wall mounted. The 6408+ is designed for users who need multiple line appearances and extensive features. The 6408+ has a built-in 2-way speakerphone and programmable keys so users can access more system features from the telephone. • 6408D+ telephone The 6408D+ telephone is a digital, multiline DCP telephone that has eight call appearance/feature buttons and a 2-line by 24-character display. This telephone is designed for users who need multiple line appearances and extensive features. The 6408D+ has 12 additional features that are accessible via the 2-line by 24- character display and are selected by the four display-associated soft keys. The 6408D+ has a built-in 2-way speakerphone and can be wall mounted.
2 Telephones for the Global MarketplaceDEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 2-6 • 6416D+ telephone The 6416D+ telephone is a digital, multiline DCP telephone that has 16 call appearance/feature buttons and a 2-line by 24-character display. This telephone is designed for users with call coverage responsibilities who need multiple line appearances and extensive features. The 6416D+ has 12 additional features that are accessible via the 2-line by 24-character display and are selected by the four display-associated soft keys. A 24-button expansion module can be added to provide 24 additional auxiliary buttons. (The 24-button expansion module requires power from the station or the closet.) The 6416D+ has a built-in 2-way speakerphone and can be wall mounted. • 6416D+M telephone The 6416D+M telephone is a digital, multiline DCP telephone that has 16 call appearance/feature buttons and a 2-line by 24-character display. This telephone is designed for users with call coverage responsibilities who need multiple line appearances and extensive features. The 6416D+M has 12 additional features that are accessible via the 2-line by 24-character display and are selected by the four display-associated soft keys. A 24-button expansion module can be added to provide 24 additional auxiliary buttons. (The 24-button expansion module requires power from the station or the closet.)
2 Telephones for the Global MarketplaceDEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 2-7 The 6416D+M allows you to install a 100A Tip/Ring module, providing a connection between the telephone and such analog adjuncts as modems, fax machines, analog conference-quality speakerphones, answering machines, and TDD machines commonly used by the hearing impaired. The 6416D+M has a built-in 2-way speakerphone and can be wall mounted. The 6416D+M also has a built-in headset jack. • 6424D+ telephone The 6424D+ telephone is a digital, multiline DCP telephone that has 24 call appearance/feature buttons and a 2-line by 24-character display. This telephone is designed for the busy executive or executive assistant who requires extensive call handling and call coverage flexibility. The 6424D+ has 12 additional features that are accessible via the 2-line by 24-character display and are selected by the four display-associated soft keys. The 6424D+ has a built-in 2-way speakerphone and can be wall mounted. A 24-button expansion module can be added to provide 24 additional auxiliary buttons. (The 24-button expansion module requires power from the station or the closet.) • 6424D+M telephone The 6424D+M telephone is a digital, multiline DCP telephone that has 24 call appearance/feature buttons and a 2-line by 24-character display. This telephone is designed for the busy executive or executive assistant who requires extensive call handling and call coverage flexibility. The 6424D+M has 12 additional features that are accessible via the 2-line by 24-character display and are selected by the four display-associated soft keys.
2 Telephones for the Global MarketplaceDEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 2-8 The 6424D+M allows you to install a 100A Tip/Ring module, providing a connection between the telephone and such analog adjuncts as modems, fax machines, analog conference-quality speakerphones, answering machines, and TDD machines commonly used by the hearing impaired. The 6424D+M has a built-in 2-way speakerphone and can be wall mounted. A 24-button expansion module can be added to provide 24 additional auxiliary buttons. (The 24-button expansion module requires power from the station or the closet.) The 6424D+M also has a built-in headset jack. RequirementsThe 6400 Series telephones are compatible with the following 2-wire DCP circuit packs:• TN 2181 (16-port circuit pack) • TN 2224 (24-port circuit pack) • TN 2214 (international 24-port circuit pack) 7400 Series Digital Telephones The 7400 Series telephones are 4-wire, multiline, DCP telephones. Although these telephones are supported, they cannot take advantage of the latest set of DEFINITY features. These telephones are not currently sold as new.