Lucent Technologies Definity Prologix Solutions Release 2.0 Instructions Manual

							9 Call Detail RecordingDEFINITY ProLogix Solutions Release 2 Overview 
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Call Accounting 
System for 
Windows
The Call Accounting System for Windows enables you to generate comprehensive 
and accurate accounting reports using the familiar Microsoft Windows environment, 
which can run several tasks at once. See “Call Accounting Systems” in Chapter 3 for 
more information.
Call Accounting 
System NT
The Call Accounting System NT has equivalent functionality as 
Telecommunications Management System, but only offers call accounting. Call 
Accounting System NT is a LAN/WAN-based application that supports customers 
with multi-user requirements. See “Call Accounting Systems” in Chapter 3 for more 
information.
Call Accounting 
System Terminal
Lucent Technologies’ Call Accounting System Terminal is an easy-to-install 
hardware and software package that enables you to assign expenses to as many as 
three organizational levels. For example, you might assign costs at the department, 
cost center, or extension level.
The system makes it easy for you to generate a wide variety of accounting and 
system reports. For example, the Facility Grade of Service Report helps identify the 
number of trunk lines needed to respond efficiently to incoming calls. You can also 
generate toll fraud reports and alarms that identify excessive personal calls, 
unauthorized calls, and calls to expensive dial-up recordings.
INTUITY Call 
Accounting System
If you are using any of the INTUITY voice messaging products, the INTUITY Call 
Accounting System is probably the best call accounting solution for you. See “Call 
Accounting Systems” in Chapter 3 for more information. 
						

							9 SecurityDEFINITY ProLogix Solutions Release 2 Overview 
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SecurityBesides the toll-fraud detection options available with the DEFINITY Call Accounting Systems (described 
in the previous section), DEFINITY ProLogix Solutions includes many other security features, some of 
which are an integral part of the system design.Security Violation Notification Security violation notification identifies potential hackers’ attempts to access DEFINITY ProLogix 
Solutions. It notifies you when the number of invalid barrier-code attempts or invalid login attempts is 
greater than the administered threshold.
A monitor report displays the last 16 invalid barrier-code attempts and the last 16 invalid login attempts. 
This report is automatically updated every 30 seconds.Call RestrictionsBy dialing an access code, administrators, and attendants have the ability to restrict users from making or 
receiving certain types of calls. There are five restrictions:
•
Outward — Users cannot place external calls.
•
Station-to-station — Users cannot place or receive internal calls.
•
Termination — Users cannot receive any calls (except priority calls).
•
Toll — Users cannot place toll calls.
•
Total — Users can neither place nor receive any calls. 
						

							DEFINITY ProLogix Solutions Release 2 Overview 
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10 
Trunking and Networking
Solutions
DEFINITY ProLogix Solutions provides not only powerful voice and data capabilities, but connections to a 
variety of voice and data networks as well. Lucent Technologies has long been a leader in networking. 
DEFINITY ProLogix Solutions continues to build on those established networking strengths to offer you 
network management features, network interfaces, a variety of private network configurations, and end-to-
end ISDN capabilities. Lucent Technologies’ leadership in developing and supporting open international 
networking standards is also apparent in DEFINITY ProLogix Solutions’ compatibility with the QSIG 
global standards.
Note:Some applications and products are unavailable in some countries. 
Please check with your local distributor for further information about 
which features and applications are available to you.Uniform Dial PlanUniform Dial Plan provides a common 4- or 5-digit dial plan that can be shared among a group of switches. 
Interswitch and intraswitch dialing both require 4- or 5-digit dialing. UDP can be used with any DEFINITY 
ECS configuration and can provide uniform 4- or 5-digit dialing between 2 or more private-switching 
systems in ETN or main/satellite/tributary configurations. 
						

							10 Distributed Communication SystemDEFINITY ProLogix Solutions Release 2 Overview 
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With Uniform Dial Plan, a unique 4- or 5-digit number is assigned to each station on the network. This 
unique number (location code plus extension) can be used at any location in the Electronic Tandem Network 
to access that station. DEFINITY ProLogix Solutions enhances the standard uniform dial plan with the 
unrestricted 5-digit uniform dial plan, which allows up to five digits to be parsed for call routing.
Uniform Dial Plan is a standard feature of DEFINITY ProLogix Solutions.Distributed Communication SystemFor a multilocation company that requires several systems, Distributed Communications System (DCS) may 
be the answer. DCS is a network arrangement of private switches, referred to as nodes. The maximum 
number of nodes that can be in a DCS varies from 2 to 63, depending on the particular configuration of 
switches. DCS nodes can be physically located in the same building, spread across a campus, or scattered 
across the country or around the world. Digital trunks interconnect the switches that serve the DCS complex. 
The links connecting a Distributed Communication System may also be provided across a Software Defined 
Network.
The functions and features of Distributed Communication System are made possible by the use of an 
advanced interprocessor data link connecting each switch, allowing call-processing to be passed from one 
switch to another. The data link supplies transparency of selected features and efficient utilization of 
facilities that can be shared.
Feature transparency means that features work the same from the user’s perspective, whether the telephones 
involved are assigned to the same switch or different switches. Users in a DCS can dial each other with four 
or five digits as if they were all on the same switch. 
						

							10 Distributed Communication SystemDEFINITY ProLogix Solutions Release 2 Overview 
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Here are just a few examples of feature transparency in a Distributed Communication System:
•
Leave Word Calling — Allows you to touch a button on your voice-terminal and 
leave a standard “call me” message with your name and phone number. When 
your DEFINITY ProLogix Solutions is linked with other switches in a DCS, you 
can call any employee in your company and press the Leave Word Calling button 
to automatically leave a message requesting a call back.
•
Calling-Party Name Display — If your telephone is equipped with a digital 
display, information about the person calling you is displayed before you pick up 
the receiver. You can know who is calling if that person is in a nearby building or 
even across the country.
•
Centralized Messaging — Messaging services for the entire Distributed 
Communication System network may be coordinated by one system, depending 
on volume and the version of the main and remote switches. This means that 
switches with smaller messaging requirements do not share a voice messaging 
system with another switch.
Distributed Communication System nodes are connected by digital trunks (using DS1 or ISDN-Primary 
Rate Interface facilities, for example). The signaling can be configured to use either TCP/IP or an ISDN-PRI 
D-channel.
DEFINITY ProLogix Solutions’ Distributed Communication System features DCS over ISDN-PRI with 
path replacement for optimizing trunks. Thus when you transfer out of your AUDIX voice messaging 
system, for example, DEFINITY ProLogix Solutions sets up a new path that optimizes system resources. 
						

							10 Distributed Communication SystemDEFINITY ProLogix Solutions Release 2 Overview 
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To support DCS customers, DEFINITY ProLogix Solutions can transport DCS messages over ISDN-
Primary Rate Interface D channels. As a result, you are not limited to private-line connections between your 
various locations. You can also use the Software Defined Network (SDN) services. 
The Software Defined Network supports all DCS features except the following:
•
DCS attendant control of trunk group access
•
DCS attendant direct trunk group selection
•
DCS busy verification of terminals
All other capabilities and limitations associated with the DCS still apply. 
AUDIX systems networked via DCS can also be supported over ISDN-Primary Rate Interface. (See Chapter 
4 for more information.) 
						

							10  Adding DEFINITY ProLogix Solutions to Existing DCS NetworksDEFINITY ProLogix Solutions Release 2 Overview 
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Adding DEFINITY ProLogix Solutions to Existing DCS 
NetworksIf your company has an existing DCS network of multiple systems, DEFINITY ProLogix Solutions can be 
added to this network using either TCP/IP or ISDN-PRI D-channel signaling. If all the nodes in the DCS 
network use the same type of connectivity — either all TCP/IP or all ISDN-PRI — then the new sites can be 
added directly. If you wish to mix ISDN-PRI and TCP/IP connections in the network, then the new 
DEFINITY ProLogix Solutions must connect to the network via a gateway system, which provides 
conversion between TCP/IP and ISDN-PRI signaling. If there are nodes in the network using BX.25 
signaling, the gateway system must be a DEFINITY ECS si or r model. If only ISDN-PRI and TCP/IP 
signaling is used in the network, a DEFINITY ProLogix Solutions could be used as the gateway. Figure 6 
shows a DCS network with a systems using all three types of signaling connected via gateways. 
						

							10  Adding DEFINITY ProLogix Solutions to Existing DCS NetworksDEFINITY ProLogix Solutions Release 2 Overview 
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Figure 6.
 DCS Network with TCP/IP, ISDN-PRI, and BX.25 Signaling
1) DEFINITY ProLog ix Solutions or 
another DEFINITY ECS6) Existing DCS BX.25 Network
2) Sig naling  via TCP/IP 7) Signaling  via BX.25
3) Voic e d ata 8) LAN, WAN, Internet
4) Sig naling  via ISDN-PRI 9) In-house wiring , or Pub lic  (SDN) or Private 
Network (p oint to p oint)
5) DEFINITY ECS g ateway with DCS 
using  TCP/IP, BX.25, and  ISDN-PRI10) In-house wiring  or Private Network (p oint to p oint)
46 1
11 3
2285
372
10
9 10 
						

							10  QSIG Global NetworkingDEFINITY ProLogix Solutions Release 2 Overview 
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QSIG Global NetworkingDEFINITY ProLogix Solutions is a pioneer in providing compatibility with the QSIG global networking 
protocol. This means you can connect DEFINITY ProLogix Solutions with other switches throughout the 
world. Lucent Technologies developed the QSIG Global Networking feature to comply with the QSIG 
standards developed by the European Computer Manufacturer’s Association and the International 
Standardization Organization. It supports the ISDN-Primary Rate Interface connection from switch to 
switch as long as both switches support the same protocol.
The Lucent Technologies’ implementation of QSIG features the Name Identification supplementary service 
and the Call Forwarding and Call Transfer features. QSIG enables the system to move calls from their 
original paths to new paths that cost less or use resources more efficiently. New paths can be set up as the 
call is established, while it is being forwarded, or while it is being transferred. DEFINITY ProLogix 
Solutions’ implementation of QSIG also supports the ISO QSIG private network diversion supplementary 
service, as described in the QSIG standard.
The following QSIG features have been added for DEFINITY ProLogix Solutions Release 2.0:
•
QSIG Call Completion
•
QSIG Call Independent Signaling Connections
•
QSIG DCS Interworking - Called Number ID
•
QSIG Message Waiting Indication (MWI)
•
QSIG Value - Called Number ID 
						

							10 World Class RoutingDEFINITY ProLogix Solutions Release 2 Overview 
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World Class RoutingDEFINITY ProLogix Solutions has been designed to be a world-class system that meets the needs of both 
domestic and global customers. One capability essential in meeting those needs is the ability to flexibly dial 
any location in the world, regardless of the dial plan used at that location. In recognition of this requirement, 
DEFINITY ProLogix Solutions has been designed with World Class Routing.
World Class Routing is a powerful enhancement to DEFINITY ProLogix Solutions’ call-routing 
capabilities, linking several call-routing features to build a communications network capable of providing 
flexible call routing for any type of dialing plan while accommodating changes in both international and 
domestic dialing plans.
The following are key components of World Class Routing:
•
Digit Conversion converts a dialed number for a public network number to a 
private network number and vice versa. Dialed numbers matching entries in the 
digit conversion tables are treated and converted. Converted calls can be routed 
via the most optimum route, resulting in reduced network charges and 
appropriate use of the private network.
•
Toll Analysis compares a dialed number to entries in the system’s list. Based on 
the results, calls may be restricted from completion.
•
Automatic Route Selection digit analysis compares a dialed public network 
number with entries in the system’s tables, mapping the number to a selected 
public network routing pattern.
•
Automatic Alternate Routing digit analysis compares a dialed private network 
number with entries in the system’s tables, mapping the number to a selected 
private network routing pattern.