Lucent Technologies Definity Prologix Solutions Release 2.0 Instructions Manual

							2  Telephones for the Global MarketplaceDEFINITY ProLogix Solutions Release 2 Overview 
555-235-100 Issue 2 June 1999 2-19
The following analog telephones are available:
•
6200 Series analog telephones
•
8100 Series analog telephones
•
9100 Series analog telephones
6200 Series Analog 
Telephones
The 6200 Series telephones are single-line, analog telephones.
There are two 6200 telephones available:•
6210 telephone
The 6210 telephone is a single-line analog telephone that can be wall mounted. 
This telephone has a built-in Data jack that allows a user to bridge a fax machine, 
modem, or laptop computer onto the single analog line. 
•
6220 telephone
The 6220 telephone is a single-line analog telephone that can be wall mounted. 
This telephone has a built-in Data jack that allows a user to bridge a fax machine, 
modem, or laptop computer onto the single analog line. The 6220 also has 10 
speed dial buttons and a 2-way speakerphone. 
						

							2  Telephones for the Global MarketplaceDEFINITY ProLogix Solutions Release 2 Overview 
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8100 Series Analog 
Telephones
The 8100 Series telephones are single-line analog telephones that require one tip-
and-ring pair for operation. These telephones are not currently sold as new.
There are several models of 8100 Series telephones:•
8101M telephone
The 8101M telephone is a single-line analog telephone that contains a Message 
light, selectable personalized ringing pattern, and a Data jack. This telephone 
allows users to access system features with the Flash button. 
•
8101 telephone
The 8101 telephone is a single-line analog telephone that contains a Message 
light, selectable personalized ringing pattern, and a Data jack. This telephone 
allows users to access system features with the Flash button. The 8101 provides 
the added features of automatic redial, (with a Redial button) and a Hold button.
•
8102M telephone
The 8102M telephone is a single-line analog telephone that contains 12 
programmable dialing buttons, automatic redial, selectable personalized ringing 
pattern, a Message light, a Hold button, a Data jack, and an Adjunct jack. This 
telephone allows users to access system features with the Flash button.
•
8110M telephone
The 8110M telephone is a single-line analog telephone that contains 12 
programmable dialing buttons, automatic redial, selectable personalized ringing 
pattern, a Message light, and a Hold button. This telephone also has a built-in 
speakerphone. The 8110M allows users to access system features with the Flash 
button. 
						

							2  Telephones for the Global MarketplaceDEFINITY ProLogix Solutions Release 2 Overview 
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9100 Series Analog 
Telephones
The 9100 Series telephones are cost-effective analog telephones (sold outside North 
America only). These telephones are not currently sold as new.
There are three models of 9100 Series telephones:•
9101 telephone
The 9101 telephone has the following features:~
standard alphanumeric dial pad
~
convenient pulse or push-button tone dialing
~
a fully modular connection that provides maximum ease of installation
~
telephone-line powered, unaffected by power interruption
~
easily installed on desk or table 
~
user-selectable ringer volume and pitch control
~
flashing ringer light that indicates an incoming call
~
flashing Message light
~
Flash button for accessing system features such as Hold and Transfer
•
9103 telephone
The 9103 telephone has the following features:~
convenient pulse or push-button tone dialing
~
a fully modular connection that provides maximum ease of installation
~
battery backup in case of power interruption 
						

							2  Telephones for the Global MarketplaceDEFINITY ProLogix Solutions Release 2 Overview 
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~
easily installed on desk or table 
~
user-selectable ringer volume and pitch control
~
flashing ringer light that indicates an incoming call
~
flashing Message light
~
Flash button for accessing system features such as Hold and Transfer
~
three memory-dialing buttons
~
ability for you to program ten memory-dialing numbers on the numeric dial 
pad keys (0 and 1 through 9)
~
on-hook dialing with 1-way speaker
~
Last Number Redial feature
~
Save feature, which enables you to save a number in memory for a temporary 
period of time
•
9110 telephone
The 9110 telephone has the following features:~
convenient pulse or push-button tone dialing
~
easily installed on desk or table 
~
hands-free 2-way speakerphone
~
ten memory-dialing buttons to which you can program 20 memory-dialing 
numbers
~
flashing ringer light that indicates an incoming call 
						

							2  Telephones for the Global MarketplaceDEFINITY ProLogix Solutions Release 2 Overview 
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~
flashing Message light
~
Flash button for accessing system features such as Hold and Transfer
~
Last Number Redial feature
~
Save feature, which enables you to save a number in memory for a temporary 
period of time
~
Mute button
~
Speaker volume control
~
user-selectable ringer volume and pitch control
~
user-adjustable speakerphone volume control 
						

							2 Attendant ConsolesDEFINITY ProLogix Solutions Release 2 Overview 
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Attendant ConsolesTo increase the effectiveness of attendants handling calls, DEFINITY ProLogix Solutions offers the 
following tools:
•
DEFINITY 302C Attendant Console (requires connectivity to a 2-wire circuit 
pack)
The DEFINITY 302B Attendant console requires connectivity to a 4-wire circuit 
pack. 
•
DEFINITY PC Console Release 2.0 or later
DEFINITY Attendant ConsoleThe DEFINITY Attendant Console is a digital call-handling station with push-button control that enables 
your call attendants to answer calls, to place calls, and to manage and monitor some system operations. The 
Attendant Display shows call-related information that helps the attendant to operate the console. Attendants 
may select one of several available display languages. 
						

							2 Attendant ConsolesDEFINITY ProLogix Solutions Release 2 Overview 
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DEFINITY PC ConsoleThe DEFINITY PC Console is a software application that enables your call attendants to handle incoming 
calls efficiently by personal computer. Using the familiar Microsoft® Windows® graphical interface, the 
attendants can easily keep track of how long callers have been on hold and for whom they are waiting. 
Attendants can monitor up to six calls at once. They need not fumble with pen and paper when handling 
calls, as they can make notes on their computers about what each caller needs. All this contributes to making 
a favorable first impression with your customers. Having the call processing software on the same computer 
with spreadsheet, word processing, or other software enables the attendants to stay productive between calls.
Your company directory is displayed on screen with busy extensions shaded. A variety of search functions 
are available, so attendants can find names and extensions easily. On-line telephone identification enables 
attendants to identify employees quickly. Calls are transferred with the press of a button. On-line help makes 
it easy for attendants to remind themselves how to use the system.
The PC Console is easily customized, so even if attendants from different shifts share the same computer, 
they can each preserve their preferences in the call processing environment. The PC Console is available in 
English, Dutch, Spanish, French, German, Italian, and Portuguese. If a Spanish-speaking attendant takes 
over for a French-speaking attendant, for example, a single press of a button converts all labels, error 
messages, and on-line help to Spanish. 
						

							2 Attendant ConsolesDEFINITY ProLogix Solutions Release 2 Overview 
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Requirements
The following requirements must be met for PC Console to function properly:•
an IBM-compatible personal computer with:~
a Pentium™-based, 100 Megahertz or higher processor
~
a minimum of 16 megabytes (MB) of RAM
~
a minimum of 4 MB of ROM
~
a 3.5-inch disk drive
~
an available COM port
~
sufficient hard disk space. The space required to support PC Console depends 
on the number of users you are supporting, the amount of information stored 
for each person, and whether you will include each person’s photograph in PC 
Console.
•
any of the following operating systems:~
Microsoft Windows 3.1 or later (R2.0 only)
~
Microsoft Windows for Workgroups 3.11 or later (R2.0 only)
~
Microsoft Windows 95
~
Microsoft Windows NT 
~
Windows 98 (R3.0 only)
•
a 2- or 4-wire DCP telephone with a PassageWay adapter, an 8411 telephone, a 
CALLMASTER IV, a CALLMASTER VI, a 6424D+M telephone, or a 
6416D+M telephone.
•
local adjunct power (depending on your telephone)
•
PassageWay Direct Connection  
						

							DEFINITY ProLogix Solutions Release 2 Overview 
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3 
Adjuncts
DEFINITY ProLogix Solutions provides the following equipment to supplement services and features of 
your system and telephones:
•
power systems
•
on hold and delayed announcement systems
•
headsets
•
audio and visual paging
•
alerts and sensors
•
speakerphones
•
security devices
•
call accounting systems 
						

							3 Power SystemsDEFINITY ProLogix Solutions Release 2 Overview 
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Power SystemsLucent Technologies offers the following solutions to help provide protection from power disturbances and 
disasters and to provide power for equipment:
•
Uninterruptible Power Systems (UPS)
A UPS helps safeguard your DEFINITY ProLogix Solutions and associated 
applications from utility power irregularities. During a power failure, the UPS 
battery activates, supplying power for a limited amount of time.
•
Surge Protectors
Surge protectors help protect PCs, fax machines, and other equipment from 
electrical surge damage. AC Protectors prevent voltage surges from entering the 
system via the AC utility line. Line Protectors prevent voltage surges from 
entering the system via incoming central office (CO) lines or via wiring for 
telephones (tip and ring) that extend to or from another building (In-Range Out-
of-Building).
•
Terminal Power Supplies
Terminal Power Supplies provide local power for telephones and adjuncts that 
require additional power (for example, DCP telephones with headset adapters 
and adjunct speakerphones).