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Lucent Technologies Definity Prologix Solutions Release 2.0 Instructions Manual
Lucent Technologies Definity Prologix Solutions Release 2.0 Instructions Manual
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10 Network Interfaces and EquipmentDEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 10-19 TCP/IP Interfaces C-LAN DEFINITY ProLogix Solutions supports the C-LAN port circuit pack, which provides TCP/IP connectivity over 10BaseT Ethernet to adjuncts such as CMS (Call Management System) and INTUITY AUDIX. C-LAN also provides either 10BaseT or PPP (point to point protocol) signaling for DCS.Internet Protocol (IP) TrunkDEFINITY ProLogix Solutions supports the Internet Protocol (IP) Trunk interface, which provides the capability to send voice and fax over the Internet between two DEFINITY systems that are equipped with the IP Trunk hardware and software. The IP Trunk hardware consists of a 3-slot MAPD circuit pack assembly (TN802B). A DEFINITY ProLogix Solutions with IP Trunk can also connect to a system — either DEFINITY or non-DEFINITY — that is equipped with the Internet Telephony Server (ITS). ATM-CES Trunks ATM-CES (Circuit-Emulation Service) trunks enable DEFINITY ProLogix Solutions to emulate an ISDN-PRI trunk on an ATM facility. ATM Trunks ATM trunks enable DEFINITY ProLogix Solutions to support telephony and wide- area network (WAN) connectivity over ATM networks.
10 Network Interfaces and EquipmentDEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 10-20 Integrated Services Digital Network (ISDN) DEFINITY ProLogix Solutions provides complete ISDN support for up to 500 stations (600 ports). Demonstrating its role as a leader in making ISDN a universal reality, Lucent Technologies makes it possible for anyone connected to DEFINITY ProLogix Solutions to benefit from ISDN capabilities and features. ISDN eliminates the need for multiple, separate access arrangements for voice, data, facsimile, and video services and networks. Using the same pair of wires that now carry simple telephone calls, ISDN can deliver voice, data, and video services in digital format. ISDN is a global access standard established by the Consultative Committee for International Telephone and Telegraph designed to help you move and manage information with unprecedented ease and productivity — anywhere in the world. ISDN uses a layered protocol that conforms to layers one, two, and three (physical, link, and network layers) of the 7-layer Open Systems Interconnect Reference Model of the International Standards Organization. DEFINITY ProLogix Solutions supports the ISDN Primary Rate Interface, which is used for connecting premises equipment such as switches to the network and acts as a powerful interface between intelligent equipment such as switches and computers. In the U.S., DEFINITY ProLogix Solutions supports line-side or trunk-side ISDN-BRI.
10 Network Interfaces and EquipmentDEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 10-21 Integrated Services Digital Network - Basic Rate Interface (ISDN-BRI)DEFINITY ProLogix Solutions can connect to equipment or endpoints that support an Integrated Services Digital Network (ISDN) by using the Basic Rate Interface (BRI). This feature is a 192-Kbps interface that carries two 64-Kbps B-channels and one 16-Kbps D-channel. The ISDN-BRI Trunk circuit pack enables DEFINITY ProLogix Solutions to support the T interface and the S/T interface as defined by ISDN standards (ITU-T recommendation I.411). The circuit pack provides eight ports to the network and supports two B channels and one D channel. ISDN-BRI Trunk provides the following advantages:• Provides an inexpensive way to connect to ISDN services provided by the network provider • Meets almost all ETSI Country protocol requirements • Supports essential (not supplementary) ISDN services DEFINITY ProLogix Solutions Release 2.0 supports the NT (network) side of the T interface using the TN556C circuit pack. This give DEFINITY ProLogix Solutions full tie trunk capability using BRI trunks. DEFINITY ProLogix Solutions Release 2.0 supports leased BRI connections through the public network, with a TN2185 on each end of the leased connection. However, DEFINITY ProLogix Solutions Release 2.0 does not allow you to administer both endpoints and trunks on the same TN556C circuit pack.
10 Centralized Attendant ServiceDEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 10-22 Centralized Attendant ServiceDEFINITY ProLogix Solutions owners who have more than one switch location can benefit greatly by using the Centralized Attendant Service feature. Centralized Attendant Service reduces the number of required attendants, and, in most cases, all those attendants can be located at one of the switch locations, called “main.” Switches at the other locations, called “branches,” redirect their calls to the Centralized Attendant Service main. Thus, a company can have a centralized attendant group at the headquarters office and can handle calls from there for the branch offices. All locations in a Centralized Attendant Service arrangement have a listed directory number. Calls to a branch listed directory number terminate at the main location, even if the branch location has an attendant. These listed directory number calls are routed to the centralized attendant group over trunk circuits called release-link trunks. These release-link trunks are used only for centralized attendant calls and signaling. After a call is processed by the centralized attendant, it is extended back to the branch location. The release- link trunk is then dropped and made available for other calls to the centralized attendant. If a DEFINITY ProLogix Solutions is a node within a Distributed Communication System and Centralized Attendant Service is provided, a centralized attendant can do the following: • control access to specific trunks at other nodes • directly access to specific trunks at another location • place test calls to telephones and trunk groups at other nodes • receive a visual warning that all trunks in a remote trunk group are busy or that the number of busy trunks in a remote group has reached a specified level This feature ensures that all calls directed to an attendant at your company are handled efficiently.
10 Main/Satellite/TributaryDEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 10-23 Main/Satellite/TributaryIf you have modest network requirements, a main/satellite/tributary configuration is an attractive possibility for private networking. In this configuration, one DEFINITY ProLogix Solutions location is the main, and remote switches are satellites or tributaries. Attendant positions and public network facilities are usually concentrated at the main. All calls to or from a satellite pass through the switch at the main. The system appears to be a single switch with one listed directory number. A uniform dial plan provides a common 4-digit or 5-digit dial plan for a main/satellite configuration. A tributary is similar to a satellite, but it has one or more attendant positions and its own listed directory number. Calls to its listed directory number go directly to the tributary. The switches in a main/satellite/tributary network are connected by tie trunks. Trunks and switching facilities can be added as requirements grow. An important DEFINITY ProLogix Solutions’ networking feature is Main/Satellite Extended Trunk Access. Extended Trunk Access allows dialed digits that are undefined at a satellite or tributary switch to be routed over a trunk group to a main switch for interpretation. This flexibility means changes to the network numbering plan do not have to be propagated to all switches. Extended Trunk Access improves your control and reduces administration costs by making trunk networks considerably easier to maintain.
10 Electronic Tandem NetworkDEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 10-24 Electronic Tandem NetworkIf your company requires a medium-to-large network spanning a large geographic area, nationwide or even worldwide, Electronic Tandem Network is the answer. An Electronic Tandem Network is a wide-area private network that tandems calls through one or more switches to route the calls to their destinations. An Electronic Tandem Network consists of tandem switches, inter-tandem tie trunks that interconnect them, access or bypass trunks from tandem switches to main switches, and the software and equipment to support call routing over the trunking facilities. Different Electronic Tandem Network locations are connected via analog or digital tie trunks. For example, a DS1 interface can act as a high-speed (1.544 Mbps) digital backbone for voice and data communications between Electronic Tandem Network locations. An Electronic Tandem Network can be configured hierarchically. An Electronic Tandem Network can connect individual switches; it can also connect other private networks (such as Main/Satellite/Tributary networks) together. Within an Electronic Tandem Network, each location is identified by a unique private network location code, similar to the public network office codes that exist within an area code. When accessing the Electronic Tandem Network, a user dials a feature access code for the Automatic Alternate Routing feature plus the 7-digit number, for a total of eight digits.
10 Multimedia CommunicationsDEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 10-25 Multimedia CommunicationsDEFINITY ProLogix Solutions multimedia communications combine regular telephone features with personal computers to enhance your conference calls and data sharing, making it possible to edit reports and exchange graphic files online. If your server is equipped with video capabilities, DEFINITY ProLogix Solutions multimedia communications can also add a personal touch to your conference calls by putting faces to the names of the people with whom you teleconference. DEFINITY ProLogix Solutions provides two different multimedia options: • Multimedia Applications Server Interface (MASI) The Multimedia Applications Server Interface provides a link between the DEFINITY ProLogix Solution and one or more Lucent Multimedia Communications Exchange (MMCX) servers. Multimedia Communications Exchange is an H.323-compliant, voice-communication, video-conferencing, and application-sharing product that works over Local Area Networks (LANs), Wide Area Networks (WANs), and telephone lines. Multimedia Applications Server Interface lets the Multimedia Communications Exchange server take advantage of advanced call-routing and management features of the DEFINITY ProLogix Solutions, including:~ Call Detail Recording - DEFINITY ProLogix Solutions tracks calls to and from Multimedia Applications Server Interface terminals so that you can analyze call patterns and multimedia usage.
10 Multimedia CommunicationsDEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 10-26 ~ World Class Routing - Automatic Alternate Routing/Automatic Route Selection selects the most cost-effective routing for calls, based on available resources and carrier preference. ~ Voice Mail Integration - You can access your DEFINITY AUDIX or INTUITY AUDIX voice messaging system from Multimedia Communications Exchange. ~ Call Coverage - DEFINITY ProLogix Solutions tracks Multimedia Communications Exchange calls that are sent to coverage. A DEFINITY coverage path can contain both Multimedia Application Server Interface terminals and DEFINITY stations. ~ Multimedia Communications Exchange trunking - By assigning DEFINITY trunk access codes to interfaces from the Multimedia Communications Exchange to other Multimedia Communications Exchanges or the public- switched telephone network, DEFINITY ProLogix Solutions can monitor traffic over those interfaces.
10 Multimedia CommunicationsDEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 10-27 • Multimedia Call Handling (MMCH) Multimedia Call Handling is an H.320-compliant product that lets the DEFINITY network handle voice, video, and T.120 data transmissions to voice terminals and personal computers. You can conduct video conferences and share personal computer applications with colleagues at remote sites while taking advantage of the powerful call-handling and routing features of DEFINITY ProLogix Solutions. There are two modes of Multimedia Call Handling functionality:~ Basic mode, which supports basic voice-calling features, such as coverage and voice mail, as well as multi-party H.320 video conferencing and application sharing. ~ Enhanced mode, which supports spontaneous video conferencing, call forwarding, call coverage, hold, transfer, and park, and many routing features.
10 Starter Application PackageDEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 10-28 Starter Application PackageThe Networking Starter Package includes the hardware and software you need to provide consistent, enhanced communications among multiple company locations cost effectively. Depending on your business needs, you can select a networking package to provide centralized voice mail, remote call coverage, interoffice Calling Party/Called Party displays, and other productivity-enhancing features. Call your Sales Representative for details.