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Lucent Technologies Definity Prologix Solutions Release 2.0 Instructions Manual
Lucent Technologies Definity Prologix Solutions Release 2.0 Instructions Manual
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10 World Class RoutingDEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 10-9 World Class Routing supports the Automatic Route Selection and Automatic Alternate Routing as separate features, but through generalized administration applicable to both features, provides both the same routing abilities. In addition, there are a number of capabilities that enhance the flexibility of routing in supporting your domestic and/or global calling requirements. For example, 18-digit routing allows DEFINITY ProLogix Solutions to determine call routing by analyzing up to 18 digits with no restriction on the grouping or format of the digits, eliminating any assumptions about the use of a particular dialing plan. International Direct Distance Dialed calls generally consist of an international access code, a country code, and a national number. Both codes may vary in length. DEFINITY ProLogix Solutions’ support for International Direct Distance Dialed calls eliminates any restriction on the grouping and format of digits on Automatic Route Selection numbers. Call routing is determined by the digits and the length of the dialed number. Multinational World Class Automatic Alternate Routing allows the Automatic Alternate Routing number (Electronic Tandem Network number) to be any number of digits in length. Digit conversion can be used to reroute numbers, initially dialed to use Automatic Route Selection, to be converted to use Automatic Alternate Routing and vice versa. This utility can analyze a maximum of 18 digits. In this way, destinations in a customer’s network can be called using the public network number. This feature can also be used to reroute certain Direct Distance Dialed destinations to specified alternate destinations (such as intercept, attendant, or another Direct Distance Dialed number).
10 Network Management FeaturesDEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 10-10 Network Management FeaturesDEFINITY ProLogix Solutions has a variety of features that enable you to manage your network resources effectively. Here are just a few examples of the DEFINITY ProLogix Solutions’ features that can be used to manage your network: Time of Day Routing, Automatic Route Selection, Automatic Alternate Routing, Additional Network Feature Path Replacement, Subnetwork Trunking, Generalized Route Selection, Facility Restriction Level, Bearer Capacity Class, Remote Network Access, Public Network Call Priority, and Authorization Codes.Time of Day RoutingTime of Day Routing allows you to select the most economical routing of Automatic Route Selection and Automatic Alternate Routing calls based on the time of day and week a call is made. With Time of Day Routing, your company can take advantage of lower calling rates during specific times. If your company has locations in different time zones, you can maximize the use of your public or private network facilities by utilizing those in the location that has the lowest calling rates at the particular time a call is made. You can also use this feature to change the routing patterns when an office is closed and to eliminate unauthorized calls. You can set up eight separate time of day charts to control routing at different times of the day.
10 Network Management FeaturesDEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 10-11 Automatic Route SelectionAutomatic Route Selection routes public network calls on the most desirable (usually the most economical) trunking facilities available on your DEFINITY ProLogix Solutions when the call destinations are accessible through your public network. DEFINITY ProLogix Solutions supports up to 254 routing patterns. Each routing pattern consists of up to 6 routing preferences (types of facilities) set up in the order you want them checked when a call is placed. Typically, the least expensive facility will be first on the list; the most expensive will be last. If Generalized Route Selection is not being used when a call is made, the system selects a routing pattern based on the digits dialed. The routing preferences in that pattern are checked in the order they were listed, and the first available facility is used to place the call. If a facility is not available, the call can be queued until a facility becomes available.Automatic Alternate RoutingAutomatic Alternate Routing enables you to ensure that private network calls will be routed over the various trunking facilities available in your private network in the most effective manner possible. As with Automatic Route Selection, you set up various patterns for routing calls — in this case, with the private network. Depending on your DEFINITY ProLogix Solutions’ configuration, you can have up to 254 routing patterns. Each pattern includes a primary preference — the most preferred and direct route — and 5 alternate preferences. If the primary preference in a pattern is unavailable, the system searches the alternate preferences in the specified order until it finds one available.
10 Network Management FeaturesDEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 10-12 Generalized Route SelectionGeneralized Route Selection gives you the capability to select not only the optimal call routing based on the dialed number, but also select the appropriate facility based on the type of call. Generalized Route Selection enhances Automatic Route Selection and Automatic Alternate Routing by incorporating additional parameters such as the type of call to be used in the decision of how a call is routed. Different types of calls require the use of different types of facilities. For example, high-speed data calls must use digital facilities, whereas voice and voice-grade data calls can use either analog or digital facilities. DEFINITY ProLogix Solutions uses Generalized Route Selection to differentiate between these and other types of calls and route them on the appropriate trunks. Based on the call types and available trunk facilities, voice and data calls may be routed over different trunk types or integrated on the same trunk group. DEFINITY ProLogix Solutions also provides the capability to route calls based on the data format and the need for restricted or unrestricted facilities. In order to select the appropriate trunking facility for a call, DEFINITY ProLogix Solutions must know the type of call being made. In order to do this, each originating facility such as a telephone or data module has a bearer-capability class assigned. Some originating facilities, such as data modules, may have multiple bearer- capability classes. Each trunk group in the routing pattern is assigned a list of allowed bearer- capability classes. When a user makes a call, the system queries the originating facility for its bearer- capability class and then tries to route the call on a trunk group with a bearer-capability class that matches the bearer-capability class of the originating facility. If an exact match is not found, the system then tries to find a trunk group with a compatible bearer-capability class. Since the system automatically chooses the right trunk based on the system administration, DEFINITY ProLogix Solutions’ dial plan can be independent of the type of call being dialed. This flexibility makes life easier for your system users, who do not have to worry about dialing a different access number for different call types.
10 Network Management FeaturesDEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 10-13 Facility Restriction LevelFacility Restriction Levels are used to limit user calling privileges for incoming and outgoing calls. The Facility Restriction Level determines if a call attempt is permitted and which routes can be used or denied in the routing process. Eight levels of Facility Restriction Levels can be assigned to telephones, computers, and system management tools. DEFINITY ProLogix Solutions does not require the Facility Restriction Level to be in an ascending order when administered in the patterns or preferences through system management. When a call is attempted, the system compares the Facility Restriction Level of the telephone with the Facility Restriction Level of the trunk routes available to complete the call. If the Facility Restriction Level of the telephone is equal to or higher than the Facility Restriction Level of trunks, the call is completed; if it is lower, the call is blocked on that preference and compared to the Facility Restriction Level of the next route available. If the call fails to match the Facility Restriction Level on the available preferences, the call may queue for the first available and compatible trunk group (equal to or higher). DEFINITY ProLogix Solutions also provides a feature called Alternate Facility Restriction Levels that allows the attendant to change the Facility Restriction Levels on originating facilities temporarily to a different set of Facility Restriction Levels. It is used to grant users greater access to trunking facilities than is normally provided, such as when charges are lower during evening hours.
10 Network Management FeaturesDEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 10-14 Authorization CodesAuthorization codes are used on particular calls to raise a telephone’s Facility Restriction Level temporarily. This feature is useful for those who make calls from telephones other than their own or from outside the network. If a call you dial is blocked because the telephone’s Facility Restriction Level is too low, you can enter your authorization code. If the Facility Restriction Level associated with the authorization code is equal to or higher than the Facility Restriction Level of the trunk facilities required to place the call, the call is then completed. Up to 5,000 different authorization codes will be in effect for your system at any one time. Using DEFINITY ProLogix Solutions’ system management tools, you can assign authorization codes and change their associated Facility Restriction Level and network access permissions.
10 Network Interfaces and EquipmentDEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 10-15 Network Interfaces and EquipmentDEFINITY ProLogix Solutions supports a variety of interfaces to voice and data networks. Trunks supply links between DEFINITY ProLogix Solutions, the public network, and other switches. DS1 interfaces offer high-speed digital connectivity between switches.Trunk Group CircuitsTrunks provide the communications links between DEFINITY ProLogix Solutions and other switches, including central office switches and other premises switches. Trunks that perform the same function are grouped together and administered as trunk groups. Trunks interface with DEFINITY ProLogix Solutions via port circuit packs. DEFINITY ProLogix Solutions’ trunk group circuit types include the following.Local Exchange Tr u n k s Local exchange trunks connect DEFINITY ProLogix Solutions to a central office. The following are some of the types available:• central office trunks, which connect DEFINITY ProLogix Solutions to the local central office for incoming and outgoing calls • foreign exchange trunks, which connect DEFINITY ProLogix Solutions to a central office other than the local one • Wide Area Telecommunications Service trunks, which allow you to place long- distance outgoing voice-grade calls to telephones in defined service areas, priced according to distance in the service area, length of the call, time of day, and the day of the week
10 Network Interfaces and EquipmentDEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 10-16 • 800-service trunks, which let your business pay the charges for inbound long- distance calls so that callers can reach you toll-free • Direct Inward Dialing trunks, which connect DEFINITY ProLogix Solutions to the local central office for incoming calls dialed directly to stations without attendant assistance • Digital Service 1 trunks, which can be used to provide T1 or ISDN Primary Rate Interface service Tie Trunks Tie trunks carry communications between DEFINITY ProLogix Solutions and other switches in a private network. Several types of trunks can be used, depending on the type of private network you establish. Auxiliary Trunks Auxiliary trunks connect devices with the switch. Some of the features that are supported with this type of trunk are recorded announcements, telephone dictation service, malicious call trace, and loudspeaker paging. Centralized Automatic Message Accounting (CAMA) and Enhanced 911 Tr u n k s The Enhanced 911/Centralized Automatic Message Accounting (CAMA) trunk interface circuit pack enables DFEINTIY ProLogix Solutions to interface with Centralized Automatic Message Accounting trunks to provide Caller’s Emergency Service Identification (CESID) information to the local community’s Enhanced 911 system through the local central office. With this feature, Enhanced 911 systems can see the extension number on the DEFINITY ProLogix Solutions system. This is required by some legislative and regulatory laws in certain states in the United States.
10 Network Interfaces and EquipmentDEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 10-17 Incoming Call Identification (ICLID) on Analog Tr u n k s DEFINITY ProLogix Solutions supports incoming calling party information on analog trunks in the United States and Japan. In these countries, the user’s terminal displays calling party information. Name and calling number are available from central offices in the United States; only the calling number is available from central offices in Japan. This feature may be used in countries that comply with either United States or Japanese requirements. The display name and number will work with all DEFINITY digital voice terminals (Digital Communication Protocol and Basic Rate Interface) equipped with a 40-character or a 32-character alphanumeric display. Miscellaneous Tr u n k s Miscellaneous trunks perform functions that do not fit neatly into any of those already described:• release-link trunks are used between switch locations to provide Centralized Attendant Service. • remote-access trunks provide off-premises users with access to DEFINITY ProLogix Solutions’ features and networking. Digital Interfaces Lucent Technologies supports both T1 and E1 facilities. As industry standards around the world, T1 and E1 facilities provide the latest alternative to analog trunking.E1 InterfaceDEFINITY ProLogix Solutions also supports E1 connections. T1/E1 access and conversion allows simultaneous connection to both T1 (1.544 Mbps) and E1 (2.048 Mbps) facilities (using separate circuit packs).
10 Network Interfaces and EquipmentDEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 10-18 T1 InterfacesWhen planning your networking requirements, one of the options you should consider is multiplexing over Digital Services 1 (DS1) facilities. As the industry standard for interconnecting digital systems, DS1 is an economical alternative to analog trunking arrangements. Multiplexing up to 24 digitized voice/data communications paths onto a single T1 carrier or other high-speed digital facility (such as fibre or microwave) can reduce your network trunking and equipment costs. Used to connect switches to the public network or to other switches in a private network, DS1 also delivers high-speed, end-to-end digital connectivity. Voice and data calls are completed at transmission speeds of up to 64 Kbps. DEFINITY ProLogix Solutions offers several options in supporting the DS1 interface. The options include support for voice-grade DS1, alternate voice/data, and Digital Multiplexed Interface. The voice-grade DS1 interface is a T1 D4 channel- bank-compatible interface.