Lucent Technologies DEFINITY Business Communications System And GuestWorks Instructions Manual

							DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Desktop Solutions 
4-13 Teleconferencing products 
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Figure 4-2. SoundStation EX (with external microphones) and SoundStation 
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							DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Desktop Solutions 
4-14 Teleconferencing products 
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SoundStation speakerphone
The Lucent Technologies SoundStation has three microphones and a 
digitally-tuned speaker that provide 360-degree coverage whether you use the 
system in an office or in a conference room. The built-in keypad includes a mute 
button and a flash key. An additional port allows you to connect the speakerphone 
to a tape recorder.
The speakerphone is available in both analog and digital models. The analog 
model connects directly to an analog telephone line. The digital model can be 
used with any digital telephone (DCP or BRI) that has an adjunct speakerphone 
jack.
The system is simple to install and use. You plug the phone line into a small wall 
module plugged into a power outlet. A single cable from the wall module to the 
console reduces tabletop clutter. The console works like a regular telephone.
SoundStation EX speakerphone
The SoundStation EX includes all the features and functions of the SoundStation. 
It accommodates larger conferences by including two palm-size external micro-
phones that can be positioned up to 6 feet (1.8 meters) on either side of the center 
console. An optional lapel microphone is available for stand-up presenters. 
						

							Mobility Solutions 
5-1 Overview 
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DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
5
Mobility Solutions
Overview 
Many businesses strive to improve customer service and increase profits by 
controlling costs and staff size. That means employees have to be more 
productive, more responsive, and often more mobile
. Wireless solutions allow you 
to control costs by reducing time and resources spent on paging employees, 
interrupting work to find a phone, rushing to answer calls, or being tethered to the 
desk waiting for an important call. Reliable wireless tools remove the fear of losing 
customers who could not wait to reach you directly.
Lucent Technologies is a major provider of wireless solutions for business. Lucent 
offers a range of options from single-zone to multi-zone cellular business systems 
that greatly enhance the flexibility of wireless telephones.
NOTE:
Some features and solutions are unavailable in some countries. Please 
contact your local account manager or authorized Lucent Technologies 
representative for further information about which features and solutions are 
available to you.
Single-Zone mobility solution
TransTalk® (Figure 5-1) is a multiline, single-zone solution using the 900 MHz 
wireless technology. This allows you to roam up to 700 feet (230 meters) from the 
base station. It effectively covers up to 500,000 square feet (150,000 square 
meters) in most business environments. Either a DCP or hybrid line circuit pack 
provides the interface for the TransTalk telephones. 
						

							DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Mobility Solutions 
5-2 Single-Zone mobility solution 
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Figure 5-1. TransTalk
TransTalk is available in two configurations:
nComplete system, consisting of a carrier that holds up to six radio modules, 
wireless telephones, and corresponding charging cradles, radio modules, 
and holsters
nStand-alone, consisting of a single radio module, a wireless telephone, 
charging cradle, and holster.
TransTalk telephones have the following features:
nClear voice quality
nConsistent privacy and secure operation
nIntercom, conference, and transfer
n10-line capacity
n10 programmable buttons
n30 handsets per zone
nAutomatic registration
nTrouble lights
nExtended battery life
nBattery pack and optional battery backup
nBattery charger (1 1/2 hours)
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							DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Mobility Solutions 
5-3 Dual-Zone mobility solution 
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nDynamic power adjustment
nMute button
nMobility range test capabilities
n3 hours talk time
n22 hours of standby time
nNoise cancellation/sound enhancements
nVibrator alert.
Dual-Zone mobility solution
TransTalk Dual Zone provides an easily installed, easily maintained solution that 
doubles the coverage (two full 500,000 square feet zones) of a multizone system 
with a manual hand off and allows you to support a small number of users. 
The standard TransTalk Dual Zone system consists of the following:
nTwo carrier assemblies
nTwelve radio modules
nMultiline 9031DZ pocket phones with holster and charging cradle.
A smaller, stand-alone TransTalk Dual Zone system consists of the following:
nTwo radio modules
nOne charging cradle
nMultiline 9031DZ pocket phones with holster and charging cradle.
Transtalk Dual Zone telephones have the following features:
nClear voice quality
nConsistent privacy and secure operation
nIntercom, conference, and transfer
n10-line capacity
n10 programmable buttons
n30 handsets per zone
nAutomatic registration
nTrouble lights
nExtended battery life
nBattery pack and optional battery backup
nBattery charger (1 1/2 hours)
nDynamic power adjustment 
						

							DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Mobility Solutions 
5-4 Multi-Zone mobility solutions 
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nMute button
nMobility range test capabilities
n3 hours of talk time
n22 hours of standby.
nNoise cancellation/sound enhancements
nVibrator alert.
NOTE:
Dual-Zone and Single-Zone Transtalk radio modules can operate in the 
same coverage area and can be installed in the same carrier.
Multi-Zone mobility solutions
Lucent Technologies offers two robust systems that will keep you in touch with 
customers, coworkers, and suppliers wherever you go in your office complex—
desk-to-desk, office-to-office, or office-to-warehouse. In both systems, 
overlapping zones allow you to move about freely without changing phones 
(Figure 5-2
). The phone connection is “handed off” from one transmitter to another 
as necessary.
NOTE:
Some features and solutions are unavailable in some countries. Please 
contact your local account manager or authorized Lucent Technologies 
representative for further information about which features and solutions are 
available to you. 
						

							DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Mobility Solutions 
5-5 Multi-Zone mobility solutions 
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Figure 5-2. Multi-Zone Mobility Solutions
The DEFINITY Wireless Business System (DECT Release 2) connects to the sys-
tem as adjunct devices, thus providing flexibility in setting up applications. It uses 
an international industry standard that is more common in some parts of the 
world. 
This system features Lucent’s Wireless System Engineering Expert Design Sys-
tem. This patented software, which is unique in the wireless industry, analyzes the 
building or campus space and determines how the wireless system should be 
configured. It precisely recommends where the base stations should be located 
within the structure or structures. The software effectively eliminates the most dif-
ficult aspect of wireless implementation and ensures maximum efficiency and 
lower life cycle costs.
DEFINITY Wireless Business System
The DEFINITY Wireless Business System (international only) uses the latest 
Digital Enhanced Cordless Telecommunications (DECT Release 2) technology — 
the leading European standard adopted in over 70 countries worldwide. It 
operates in the allocated 1880-1900 MHz spectrum. Since this is an unlicensed 
frequency range, there is no charge for air time when operating in this band.
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							DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Mobility Solutions 
5-6 Multi-Zone mobility solutions 
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The DEFINITY Wireless Terminal WT 9610 is used with this system. The phones 
have superb voice quality, an alphanumeric display, and can access most DEFIN-
ITY features through use of a small, lightweight handset. The battery has 8 hours 
of talk time, with 80 hours of standby power. A menu offers nine different lan-
guages.
The DEFINITY Wireless Business System has the following features:
nTelephone communications with on-site mobility
nNo air time charges
nMulti-zone seamless handover between calls
nSecure encrypted speech
nCapacity for up to 16320 users
nCapacity for up to 128 base stations
nProcessing power for 7000 to 40000 calls per busy hour (depending on the 
system configuration)
nCoverage of up to 64.6 million square feet (6 million square meters)
nAdvanced ISDN Display features
nX-Station Mobility (wireless phones which are remote over a trunk interface 
are controlled by the system as if they are directly connected to the 
system).
DEFINITY Wireless Business System
The DEFINITY Wireless Business System (DWBS) is an in-building wireless 
communications system. It offers mobility to medium and large business 
customers by integrating wireless capabilities into the switch and provides a 
pocket size wireless terminal. DWBS offers solutions for today’s in-building 
mobility needs in the United States, Canada, and Central and South America as 
follows:
nIncrease Customer Satisfaction
Calls can be answered immediately, and customer needs can be 
addressed more quickly, no matter where the employee is located.
nIncrease Employee Productivity
Employees can be more productive when they can be mobile without 
cutting their communications links. Clerks may need to access information 
in a nearby file cabinet; warehouse workers can check inventory to fill a 
customer order; supervisors can oversee operations without missing 
important calls. 
						

							DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Mobility Solutions 
5-7 Multi-Zone mobility solutions 
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nOvercome Communications Obstacles 
People can communicate quickly and easily. Previously it may have been 
difficult or impossible to provide telephones in some areas of a building or a 
temporary location. For example, a building may be difficult or costly to 
wire, a disaster recovery situation requires a communications system that 
must be set up and be running immediately, or a temporary project such as 
consulting or audits need telephone access.
nCost Savings
Mobility solutions can reduce the “hard” expense associated with returning 
calls, as well as the “soft” expense related to inefficient customer service 
and lack of employee productivity. It can save the cost of frequent moves, 
additions, and changes.
DWBS supports exceptional voice quality to a maximum of 1500 wireless users 
and mobility throughout a premise covering up to 2.4 million square feet. DWBS is 
an option in DEFINITY BCS and GuestWorks Issue 4 and later. It is not backward 
compatible. However, adjunct and networked alternatives are offered.
The 9631 wireless terminal (modest in size and weight) features two call appear-
ances and a 4x16 display for soft-key and calling-party information. A messaging 
icon provides message waiting notification for the user. The 9361 ensures critical 
communication with its 8 hours of talk time and 100 hours of standby time.
The low-wattage, high-security, digital DWBS system offers the following features:
nTelephone communications with on-site mobility
nNo air time charges
nMulti-zone seamless hand-over between calls
nSecure encrypted speech
nCapacity for up to 1500 users
nDigital transmission
nRemote maintenance
nConformance to FCC and UTAM standards. No license is required to 
purchase and operate the system. 
						

							DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208  Issue 1
April 2000
Mobility Solutions 
5-8 Multi-Zone mobility solutions 
5