Lucent Technologies DEFINITY Business Communications System And GuestWorks Instructions Manual

							DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208    Issue 1
April 2000
Index 
IN-7  
Government App lic ations,3-6
Group  Call Pic kup,A-15Group  Listen,4-4, 4-9, A-22Group Paging,A-23
Group Video System,11-2
H
hard ware
cabinets
,2-7c arriers,2-7c enter stag e switches,2-7, GL-8
expansion p ort networks,2-6, 2-14main config urations,2-14p rocessor p ort networks,2-6
Healthc are Ap plications,3-7hig h reliability c onfig urations,2-15Historic al Rep orts,12-8
Hold,A-23Hosp itality Ap p lic ations,3-12, 7-1Hosp itality Enhanc ements,7-5
Hosp itality Features,A-39Host-Comp uter Ac c ess,8-3Housekeep ing  Status,A-42
Hunt Group s,12-1, A-23, A-44Call Vectoring,12-6Night Service,A-28
Routing,12-1
I
ICLID on Analog CO Trunk,A-51
Ind ividual Attend ant Acc ess,A-24Industry Applications,3-1Information Announc ements for the Calling  Party,12-7
Insert/Delete Dig it for PMS,A-42installation, c arriers,2-12Integrated  Announc ements,4-9
Integrated  Direc tory,4-9, A-20Integrated  Services Dig ital Network — Basic  Rate Interface (ISDN-BRI),A-24
Integrated  Services Dig ital Network (ISDN),9-10Integration of Hosp itality Services,7-3Integration, Computer-Telep hone,6-1
Intercep t Treatment,A-24Intercom
Automatic,A-24
Dial,A-25Interfac es
Digital,8-3, 9-8
Dig ital Communications Protoc ol,8-3Dig ital Sig nal Level 1,9-8EI,9-8
ISDN-Primary Rate Interfac e,8-4Network,9-7World  Class Core Basic Rate Interfac e (BRI),8-4 
						

							DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208    Issue 1
April 2000
Index 
IN-8  
Interflow,A-46
Internal Automatic  Answer,A-25Internet Protoc ol Trunk,9-14, A-51Inter-PBX Attend ant Servic e,A-48
Intraflow,A-46Introduc tion,2-1Intrusion,A-9
I N TU I TY A U D IX Voi c e Me s sa g i n g,10-6INTUITY Lodg ing,7-6Ad ministration,7-3
Call Ac counting,7-7, 14-11Fax Messag ing,7-6Features,7-8
Lang uag e Op tions,7-7IP Trunks,A-51ISDN,A-51
ISDN BRI Telep hones,4-2ISDN Primary Rate Interfac e,8-4ISDN Restric tion Presentation,A-52
L
Language Disp lays,A-6Language Op tions,4-5, 7-7
Last Numb er Dialed,4-9, 4-10, A-25Layer 1 Deactivation,A-52Leave Word  Calling,4-10, 4-11, 10-5, A-25
Leg al Ap plications,3-15Line Loc kout,A-25Listed  Directory Numb er,A-26
Loc al Exc hange Trunks,9-7Long Hold Recall Warning,A-26Look Ahead  Routing,A-4
Loss Plan,A-6Loud sp eaker Pag ing  Ac c ess,A-26
M
Malic ious Call Trac e,12-4, A-26Manag ement Terminal,14-3
Manual Exc lusion,A-30Manual Messag e Waiting,A-27Manual Orig inating  Line Servic e,A-27
Manual Signaling,A-27Manufac turing  Ap p lic ations,3-16Measurements
Basic  Call Management System
,12-8Pe r f or m an c e,14-6Messag e Manag er,10-4, 10-6
Messag e Retrieval,A-27Messag e Sc an,10-5Messag e Waiting,A-10
Manual,A-27Messag e-Retrieval, Op tions,4-11 
						

							DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208    Issue 1
April 2000
Index 
IN-9  
Messag ing,4-11, 10-2
INTUITY Lod g ing,7-6Messag ing  2000,10-9Misop eration Hand ling,A-27
Mixed  Station Numb ering,A-43Mob ility Solutions,5-1Mod e Code Interfac e,10-8
most idle ag ent,12-2Multi-Ap pearance Preselection and  Preference,A-28multi-c arrier c ab inets,2-7
description,2-11types,2-11Multifreq uenc y Comp elled  Sig naling,2-4
Multip le Call Hand ling on Req uest,A-46Multip le Personal Greeting s,10-4Telec ommuting,13-3
Multip le Pub lic  Network Calling /Connected Numb ers/System,A-52Multip le Sub sc riber Numb er (MSN) - Limited,A-52MultiPoint Conferenc ing  Unit,11-3
Music-on-Hold Access,A-28
N
Names Reg istration,A-42
Network
Connec tions,2-21Eq uip ment,9-7
Interfaces,9-7Network Management,9-3next id le ag ent,12-2
Nig ht Servic e,A-21, A-28Nig ht Station Service,A-28Non-Fac ility-Associated  Sig naling,9-13
NT Interface on TN556C,A-52NT QSIG Peer Protoc ol,A-53
O
Oc tel 100,10-9Op tic al Disk Drive,1-2
Ord ering Doc uments,xxiiiOrd ering Proced ures Ap p lications,3-20Outc alling,10-5
Telec ommuting,13-3Outg oing  Call No-Answer (by Call Type),A-29Overview,xix
P
Pag i ng,A-23, A-26Pass Ad vice of Charg e Information to World  Class BRI End points,A-29
PassageWay,6-2 
						

							DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208    Issue 1
April 2000
Index 
IN-10  
PC Console,6-1
Lang uag e Op tions,6-2Per-Call CPN Restric tion,A-16Performanc e Measurements,14-6
Per i od i c  Pu ls e M et e r in g,14-9Per-Line CPN Restriction,A-16Personal Greeting s,10-4
Personal Station Ac c ess,A-29Telec ommuting,13-3Personalized  Ringing,A-29
PMS,A-42Poc ketphone C9110,5-6port cabinets,2-9
Port Carrier,2-12p ort networks,2-14d irec tly-c onnec ted  systems,2-14
system c onfig urations,2-14Pow e r,2-22Power Failure Transfer,A-30
Priority Calling,A-30Priority Outc alling , Telec ommuting,13-4PRI-to-BRI Converter,9-10
Pri v ac y
Attend ant Loc kout,A-30Manual Exc lusion,A-30
Private Network Ac cess,A-48Private Networking  Features,A-47p roc essor port networks,2-14
cabinets,2-11description,2-6d irec tly-c onnec ted  systems,2-14
system c onfig urations,2-14Prop erty Manag ement System
Dig it to Insert/Delete,A-42
Interface,A-42Lodg ing,7-3Pub lic  Network Call Priority,A-30
Pul l Tr an s fe r,A-31Pul se d  E& M  Si g na li n g,A-50Pur p o se,xix
Q
QSIG,A-48
Glob al Networking,2-4, 9-2Number Identific ation,A-48Transit Counter,A-49
Queue Status
ACD,12-4Queue Status Ind ic ations,A-46
Queuing
ACD,12-4Call Vectoring,12-5, 12-6 
						

							DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208    Issue 1
April 2000
Index 
IN-11  
R
Real Estate Ap p lic ations,3-17
Real-Time Rep orts,12-8Rec a ll,A-9Rec all Sig naling,A-31
Rec ent Chang e History,A-31Rec orded  Announcements,A-31Rec orded  Telep hone Dic tation Acc ess,A-31
rec overy, system,2-15Red i al,A-25Red irec tion on No Answer,A-46
ACD,12-4red und anc y c onfigurations,2-15Ref e r en c es,C-1
Rel a te d  D oc u me nt s,xxiiiRelease Loop  Op eration,A-9Reliab ility,2-15, 10-3
Remote Acc ess,A-31Remote Call Coverag e,A-32Rep o r t s
Basic  Call Management System
,12-8Historical,12-8Real-Time,12-8
Reset Shift Call,A-32Restric tions,14-14Retail Ap plications,3-18
Ring b ac k Queuing,A-32Ring er Cutoff,A-32Rin g in g,A-29
Ringing — Abbreviated and Delayed,A-32Ring ing  Op tions,A-38RO N A,A-46
Room Status,A-40Routing  Hunt Group  Calls,12-1
S
Sec urity for AUDIX,10-3Sec urity Violation Notification,14-13, A-32
Sel f  A d m in is t r at i on,4-4Send  All Calls,4-7, A-33Serial Calling,A-10
Servic e Observing,A-47sing le-c arrier cab inets
description,2-9
types,2-9Sing le-Dig it Dialing,A-43Software
Basic
,2-6Optional,2-6Sound Station
EX Speakerphones
,4-14Sp eakerp hones,4-14Speak-to-Me,A-27 
						

							DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208    Issue 1
April 2000
Index 
IN-12  
Spec ial Dial Tone,A-33
Sp l i t Sw a p,A-10Splits
Automatic  Call Distrib ution,12-2
Basic  Call Management System,12-7Call Prompting,12-7Messag ing,12-7
Splitting,A-7stand ard reliability c onfig urations,2-15Station Hunt Before Coverag e,7-6, A-33
Station Hunting,A-33Station Id entific ation Numb er,9-11Station Sec urity Codes,A-33
telec ommuting,13-3Station Self-Disp lay,A-34Sub net Trunking,9-5, A-4
Suite Chec k-In,7-5, A-43switch node clock circuit packs,2-15switc h nod es,2-14
switch p roc essing elements,2-6system
rec overy,2-15
reliab ility,2-15System Manag ement,14-13System Measurements,14-14
T
T1 Interfac es,9-8TCP/IP,2-20
Telec ommuter Mod ule,13-2Telec ommuting,4-7, 13-1AUDIX Features,13-3
Call Answering  for Nonresid ent Sub sc riber,13-4Multiple Personal Greeting s,13-3Outc alling,13-3
Personal Station Ac c ess,13-3Priority Outcalling,13-4St a ti o n Se c u r it y  C od e s,13-3
Telec onferenc ing  Prod uc ts,4-12Telep hone Self Ad ministration,A-34
Telep hones,4-16200 series,4-36400-series,4-4
Analog  (Sing le-line),4-2Connec tions,2-21Dig ital Communications Protoc ol (DCP),4-2
Glob al Marketplace,4-3ISDN BRI,4-2Temporary Bridged Appearance,A-34
Terminal Translation Initialization,2-4, 14-5, A-34Terminating  Extension Group,A-34Tie Trunks,9-8
Ti m e  o f  D a y  Ro u t i n g,A-4Time Sup ervision,A-35Ti m e d  Re m i n d e r,A-35 
						

							DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208    Issue 1
April 2000
Index 
IN-13  
Ti m e - o f - D a y
Call Coverage
,4-7Routing,9-4TN750C,A-58
Toll Analysis,9-2Toll Restriction,7-2Trad emarks,xxi
Traffic  Rep orts,14-6Transfer,A-35Outg oing  Trunk to Outgoing  Trunk,A-36
Transfer Ab ort,4-11, A-35translations
backup,2-15
TransTalk,5-1Traveling  Class Marks,A-3Trunk Answer from Any Station,A-29
Trunk Flash,A-36Trunk Group Busy/Warning Indicators,A-10Trunk Group  Circuits,9-7
Trunk Group  Features,A-49Trunk Group  Night Servic e,A-29Trunk Identification by Attend ant,A-36
Trunks
Auxiliary,9-8Internet Protoc ol,9-14, A-51
Local Exchang e,9-7Ti e,9-8Trunk-to-Trunk Transfer,A-37
U
Uniform Dial Plan,9-15, A-49User-to-User Information,9-11
V
V.90 Analog  Modem Supp ort,1-1VDN in a Coverag e Path,A-47
vector commands,12-5vector directory numbers (VDNs)
description
,12-5Dialed  Number Identification Servic e,12-5vec tors
c hec king  c ond itions in sp lits
,12-6description,12-5Vid e o,11-1
VIP Wak eu p,A-43Visually Impaired  Attendant Service,A-37Voi c e  D i r ec t or,10-7
Voice Mail,10-6Voice Messag e Retrieval,A-37Voice Messag ing,4-5, 10-6, A-38
Voic e Terminal Disp lay,A-38Voice Terminal Ring ing  Op tions,A-38 
						

							DEFINITY® Business Communications System and GuestWorks® Issue 6 
Overview  555-231-208    Issue 1
April 2000
Index 
IN-14  
W
Wh i s p e r  Pa g e,A-38
Wholesale Distribution App lic ations,3-19Wid e Area Telecommunications Servic e,9-7Wireless Solutions,5-1
Wo r k s t a t i o n s,4-1World Class Core Basic  Rate Interface (BRI),8-4World  Class Routing,2-4, 9-2, 9-3
World Class Tone Detection,A-39World  Class Tone Generation,A-39
X
Xiox Call Acc ounting  Software,7-8 
						

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