Lexmark X792 Manual
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Remove packaging material, [area name] Remove any remaining packaging material from the specified location. Remove paper from standard output bin Remove the stack of paper from the standard exit bin. Remove paper from bin [x] Remove the paper from the specified bin. The printer automatically senses paper removal and resumes printing. If removing the paper does not clear the message, then touch Continue. Remove paper from all bins Output bins have reached their capacity. Remove paper from all output bins to clear the message and continue printing. Remove paper from [linked set bin name] Remove paper from the specified bin. The printer automatically detects paper removal and resumes printing. If removing the paper does not clear the message, then touch Continue. Restore held jobs? Try one or more of the following: Touch Restore to restore all held jobs stored on the printer hard disk. Touch Do not restore if you do not want any print jobs to be restored. Scanner automatic feeder cover open Close the ADF cover. Slide finisher to the left Slide the mailbox or finisher to the left until it clicks into place. Some held jobs were not restored Touch Continue to delete the specified job. Note: Held jobs that are not restored stay on the hard disk and are inaccessible. Supply needed to complete job A supply needed to complete the job is missing. Touch Cancel to clear the message. Troubleshooting251
Tray [x] paper size unsupported The paper size in the specified tray is unsupported. Replace it with a supported paper size. Unsupported disk An unsupported disk has been inserted. Remove the unsupported disk, and then install a supported one. 31.xx Missing or defective [color] cartridge Try one or more of the following: 1Remove and reinstall the specified print cartridge. For instructions on removing a print cartridge, touch More Information. 2Touch Continue to clear the message. Note: If the message is not cleared, then replace the defective print cartridge. 32.xx [color] cartridge part number unsupported by device 1Remove the unsupported print cartridge, and then install a supported one. For instructions on removing a print cartridge, touch More Information. 2Touch Continue to clear the message. 34 Incorrect paper size, open [src] Try one or more of the following: Load the appropriate paper or specialty media in the proper tray. Confirm that the wheel on tray 1 is set to the paper size loaded in the tray. Make sure this size is the size you are trying to print. Touch Continue to clear the message and print using a different tray. Check length and width guides of the tray and make sure the paper is properly loaded in the tray. Make sure the Print Properties or Print dialog settings have the correct paper size and type. Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the paper is large enough for the data being printed. Cancel the print job. 35 Insufficient memory to support Resource Save feature Try one or more of the following: Touch Continue to disable Resource Save and continue printing. To enable Resource Save after receiving this message, make sure the link buffers are set to Auto, and then exit the menus to activate the link buffer changes. When Ready appears, enable Resource Save. Install additional memory. Troubleshooting252
37 Insufficient memory to collate job Try one or more of the following: Touch Continue to print the portion of the job already stored and begin collating the rest of the print job. Cancel the current print job. 37 Insufficient memory for Flash Memory Defragment operation Try one or more of the following: Touch Continue to stop the defragment operation and continue printing. Delete fonts, macros, and other data in printer memory. Install additional printer memory. 37 Insufficient memory, some Held Jobs were deleted The printer deleted some held jobs in order to process current jobs. Touch Continue to clear the message. 37 Insufficient memory, some held jobs will not be restored The printer was unable to restore some or all of the confidential or held jobs on the printer hard disk. Touch Continue to clear the message. 38 Memory full Try one or more of the following: Touch Continue to clear the message. Cancel the current print job. Install additional printer memory. 39 Complex page, some data may not have printed Try one or more of the following: Touch Continue to clear the message and continue printing. Cancel the current print job. Install additional printer memory. 40 [color] invalid refill, change cartridge Replace the specified cartridge to continue printing. Troubleshooting253
51 Defective flash detected Try one or more of the following: Touch Continue to clear the message and continue printing. Cancel the current print job. 52 Not enough free space in flash memory for resources Try one or more of the following: Touch Continue to clear the message and continue printing. Downloaded fonts and macros not previously stored in flash memory are deleted. Delete fonts, macros, and other data stored in flash memory. Upgrade to a larger capacity flash memory card. 53 Unformatted flash detected Try one or more of the following: Touch Continue to stop the defragment operation and continue printing. Format the flash memory. If the error message remains, the flash memory may be defective and require replacing. 54 Network [x] software error Try one or more of the following: Touch Continue to continue printing. Turn the printer off, wait for about 10 seconds, and then turn the printer back on. Upgrade (flash) the network firmware in the printer. 54 Serial option [x] error Try one or more of the following: Check that the serial cable is connected properly and is the correct one for the serial port. Check that the serial interface parameters (protocol, baud, parity, and data bits) are set correctly on the printer and on the host computer. Touch Continue to continue printing. Turn the printer power off and then back on to reset the printer. 54 Standard network software error Try one or more of the following: Touch Continue to continue printing. Turn the printer off and then back on to reset the printer. Upgrade (flash) the network firmware in the printer or print server. Troubleshooting254
55 Unsupported option in slot [x] 1Turn the printer off. 2Unplug the power cord from the wall outlet. 3Remove the unsupported option card from the printer system board, and then replace it with a supported card. 4Connect the power cord to a properly grounded electrical outlet. 5Turn the printer back on. 56 Parallel port [x] disabled Try one or more of the following: Touch Continue to clear the message. The printer discards any data received through the parallel port. Make sure the Parallel Buffer menu item is not set to Disabled. 56 Serial port [x] disabled Try one or more of the following: Touch Continue to clear the message. The printer discards any data received through the serial port. Make sure the Serial Buffer menu is not set to Disabled. 56 Standard USB port disabled Try one or more of the following: Touch Continue to clear the message. The printer discards any data received through the USB port. Make sure the USB Buffer menu item is not set to Disabled. 56 Standard parallel port disabled Try one or more of the following: Touch Continue to clear the message. The printer discards any data received through the parallel port. Make sure the Parallel Buffer menu item is not set to Disabled. 56 USB port [x] disabled Try one or more of the following: Touch Continue to clear the message. The printer discards any data received through the USB port. Make sure the USB Buffer menu is not set to Disabled. Troubleshooting255
57 Configuration change, some held jobs were not restored Something has changed in the printer to invalidate the held jobs. Possible changes include: The printer firmware has been updated. Paper input options needed for the print job were removed. The print job was created using data from a device in the USB port and the device is no longer in the USB port. The printer hard disk contains print jobs that were stored while installed in a different printer model. Touch Continue to clear the message. 58 Too many bins attached 1Turn the printer off. 2Unplug the power cord from the wall outlet. 3Remove the additional bins. 4Connect the power cord to a properly grounded electrical outlet. 5Turn the printer back on. 58 Too many disks installed 1Turn the printer off. 2Unplug the power cord from the wall outlet. 3Remove the excess disks. 4Connect the power cord to a properly grounded electrical outlet. 5Turn the printer back on. 58 Too many flash options installed 1Turn the printer off. 2Unplug the power cord from the wall outlet. 3Remove the excess flash memory. 4Connect the power cord to a properly grounded outlet. 5Turn the printer back on. 58 Too many trays attached 1Turn the printer off. 2Unplug the power cord from the wall outlet. 3Remove the additional trays. Troubleshooting256
4Connect the power cord to a properly grounded outlet. 5Turn the printer back on. 58 Input config error 1Turn the printer off. 2Unplug the power cord from the wall outlet. 3Check if all tray configurations are correct. Remove unnecessary trays if needed. 4Connect the power cord to a properly grounded electrical outlet. 5Turn the printer back on. 59 Incompatible output bin [x] Try one or more of the following: Remove the specified output bin. Touch Continue to clear the message and continue printing without using the specified output bin. 61 Remove defective disk Try one or more of the following: Remove the defective printer hard disk. Install a different printer hard disk before performing any operations that require a printer hard disk. 62 Disk full Try one or more of the following: Touch Continue to clear the message and continue processing. Delete fonts, macros, and other data stored on the printer hard disk. Install a printer hard disk with larger capacity. 80.xx Fuser near life warning 1Order a replacement fuser immediately. 2When print quality is reduced, install the new fuser, following the instruction sheet that came with the replacement part. 3Touch Continue to clear the message and continue printing. 80.xx Fuser life warning Order a replacement fuser immediately. When print quality is reduced, install the new fuser, following the instruction sheet that came with the replacement part. Touch Continue to clear the message and continue printing. Troubleshooting257
80.xx Replace fuser Replace the fuser using the instruction sheet that came with the replacement part. 80.xx Fuser missing 1Replace the fuser, following the instruction sheet that came with the replacement part. 2Touch Continue to clear the message and continue printing. 82.xx Replace waste toner bottle 1Replace the waste toner bottle. For instructions on replacing the waste toner bottle, from the printer control panel touch More Information. 2Touch Continue to clear the message and continue printing. 82.xx Waste toner bottle missing Reinsert the waste toner bottle into the printer. 82.xx Waste toner bottle nearly full Order a replacement waste toner bottle immediately. 1Replace the waste toner bottle. For instructions on installing the waste toner bottle, from the printer control panel touch More Information. 2Touch Continue to clear the message and continue printing. 83.xx Replace transfer module Replace the transfer module, following the instruction sheet that came with the replacement part. 83.xx Transfer module life warning 1Replace the transfer module, following the instruction sheet that came with the replacement part. 2Touch Continue to clear the message and continue printing. 83.xx Transfer module missing Insert the transfer module into the printer. 88.xx [color] cartridge nearly low Order a replacement for the specified print cartridge. Troubleshooting258
88.xx [color] cartridge low 1Remove the specified cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs. 2Firmly shake the cartridge side‑to‑side and front‑to‑back several times to redistribute the toner. 3Reinsert the cartridge, and then touch Continue to clear the message and continue printing. Notes: Repeat this procedure multiple times until the print remains faded. When the print remains faded, replace the cartridge. Have a new cartridge available when the current one no longer prints satisfactorily. 88.xx [Color] cartridge very low The specified print cartridge is very low. 1For instructions on replacing a print cartridge, from the printer control panel touch More Information. 2Touch Continue to clear the message and continue printing. 88.xx [Color] cartridge critically low The specified print cartridge is critically low. 1For instructions on replacing a print cartridge, from the printer control panel touch More Information. 2Touch Continue to clear the message and continue printing. 840.01 Scanner disabled by admin Print without the scanner or contact your system support person. 840.02 Scanner disabled. Contact system administrator if problem persists. The printer identified a problem with the scanner and automatically disabled it. Try one or more of the following: 1Remove all pages from the ADF. 2Turn the printer off. 3Wait for 15 seconds, and then turn the printer on. Note: If turning the printer off and then on again does not clear the message, then touch Continue with scanner disabled to return to the home screen, and then contact your system support person. 4Place the document in the ADF, and then adjust the paper guides. 5From the home screen, touch Copy, or use the keypad to enter the number of copies. 6Change the copy settings as needed. 7Touch Copy It. Troubleshooting259
1565 Emulation error, load emulation option The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card. To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com. Solving printing problems Multiple‑language PDF files do not print The PDF files may contain unavailable fonts. 1Open the document you want to print in Adobe Acrobat. 2Click the printer icon > Advanced > Print as image > OK > OK. Printer control panel display is blank or displays only diamonds The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer on. If Ready does not appear, then turn the printer off and contact Customer Support. Error message about reading USB drive appears Make sure the flash drive is supported. Print jobs do not print Try one or more of the following: MAKE SURE THERE IS NO PROBLEM WITH YOUR PRINTER From the printer control panel, check the status. If necessary, follow the recovery instructions. MAKE SURE THE PRINTER IS READY TO PRINT Make sure Ready appears on the display before sending a print job. CHECK IF A SUPPLY IS MISSING OR NEEDS REPLACEMENT Remove and then reinstall or replace the supply. CHECK IF THE STANDARD EXIT BIN IS FULL Remove the paper stack from the standard exit bin. CHECK IF THE PAPER TRAY IS EMPTY Load paper in the tray. Troubleshooting260