Lexmark X792 Manual

							Clearing jams
By carefully selecting paper and loading it properly, you can avoid most jams. If jams occur, follow the steps outlined
in this chapter.
Note: If Jam Recovery is set to On, then the printer prints a new copy of the page that jammed. If Jam Recovery is set
to Auto, then the printer reprints the jammed page if enough printer memory is available.
Avoiding jams
Paper tray recommendations
Make sure the paper lies flat in the tray.
Do not remove a tray while the printer is printing.
Do not load a tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it.
Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.
Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing too tightly
against the paper or envelopes.
Push the tray in firmly after loading paper.
Paper recommendations
Use only recommended paper or specialty media.
Do not load wrinkled, creased, damp, bent, or curled paper.
Flex and straighten paper before loading it.
Do not use paper that has been cut or trimmed by hand.
Do not mix paper sizes, weights, or types in the same stack.
Make sure all sizes and types are set correctly in the printer control panel menus.
Store paper per manufacturer recommendations.
Understanding jam numbers and locations
When a jam occurs, a message indicating the jam location appears on the display. Open doors and covers and remove
trays to access jam locations. To resolve any paper jam message, you must clear all jammed paper from the paper path. Clearing jams231 
						

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24
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AreaJam numbersWhat to do
1200–239Open side door, and then remove the jammed paper.
224xOpen side door of the specified tray, and then remove the jammed paper.
3250Remove all paper from the multipurpose feeder, and then remove the jammed paper.
4280–289Remove all paper from the ADF, and then remove the jammed paper.
290–292Close the ADF cover.
5400–403
460–461Open the paper transport unit door, and then remove the jammed paper.
6431–438Push the button to slide the finisher to the right, open the finisher door, and then remove the jammed
paper.
7455Open staple door, remove the staple cartridge, and then remove the jammed staple.
Clearing jams232 
						

							200 paper jam
1Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
2Firmly grasp the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3Close the side door of the printer.
4From the printer control panel, touch Continue, jam cleared.
201 paper jam
1Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
2Determine where the jam is located, and then remove it:
aIf paper is inside the fuser unit, then open the fuser access door.
12
bFirmly grasp the jammed paper on each side, and then gently pull it out.
Warning—Potential Damage: Do not touch the center of the fuser unit. Doing so will damage the fuser.
Note: Make sure all paper fragments are removed.
3Close the side door of the printer.
4From the printer control panel, touch Continue, jam cleared. Clearing jams233 
						

							202–203 paper jams
If paper is visible in the standard exit bin, then firmly grasp the paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
Paper jam in the fuser
1Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
2If paper is visible inside the fuser unit, then open the fuser access door.
12
3Firmly grasp the jammed paper on each side, and then gently pull it out.
Warning—Potential Damage: Do not touch the center of the fuser unit. Doing so will damage the fuser.
Note: Make sure all paper fragments are removed.
4Close the side door. Clearing jams234 
						

							Paper jam under the fuser
1Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
2If paper is visible under the fuser, then firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3Close the side door of the printer.
4From the printer control panel, touch Continue, jam cleared.
230 paper jam
1Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
2Slide the latch to open the duplex cover.
1
2
3Grasp the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.
4Close the duplex cover.
5Close the side door of the printer.
6From the printer control panel, touch Continue, jam cleared. Clearing jams235 
						

							231–239 paper jams
1Open the side door of the printer.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
2Slide the latch to open the duplex cover.
1
2
3Grasp the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.
4Close the duplex cover.
5Close the side door of the printer.
6From the printer control panel, touch Continue, jam cleared.
24x paper jam
Paper jam in Tray 1
1Open the side door.
2Grasp the jammed paper on each side, and then gently pull it out.
3Close the side door.
4From the printer control panel, touch Continue, jam cleared. Clearing jams236 
						

							Paper jam in the optional trays
1Open the side door of the specified optional tray.
2Grasp the jammed paper on each side, and then gently pull it out.
3Close the side door.
4From the printer control panel, touch Continue, jam cleared.
250 paper jam
1Push the paper pick tab, and then remove all paper from the multipurpose feeder.
1
2
Warning—Potential Damage: Pulling the paper out, without pushing the paper pick tab first, may cause the
paper pick tab to break. Clearing jams237 
						

							2Grasp the jammed paper on each side, and then gently pull it out.
1
2
Note: Make sure all paper fragments are removed.
3Reload paper into the multipurpose feeder, and then adjust the paper guides.
4From the printer control panel, touch Continue, jam cleared.
280–289 paper jams
1Remove all original documents from the ADF.
2Open the ADF cover.
3Grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
4Close the ADF cover.
5Reload original documents into the ADF, straighten the stack, and then adjust the paper guide.
6From the printer control panel, touch Continue, jam cleared. Clearing jams238 
						

							290–292 paper jams
290 paper jam
Close the ADF cover.
291 paper jam
Close the scanner glass cover.
292 paper jam
Try one of more of the following:
Close the ADF cover.
Close the scanner cover.
Contact your system support system person.
400–403 and 460–461 paper jams
1Open the paper transport unit door.
2Firmly grasp the jammed paper, and then gently pull it out.
Note: Make sure all paper fragments are removed.
3Close the paper transport unit door.
4From the printer control panel, touch Continue, jam cleared. Clearing jams239 
						

							431–438 paper jams
1Push down the button to slide the output finisher to the right.
2
1
2Open the finisher door, and then removed the jammed paper.
Note: Make sure all paper fragments are removed.
3Close the finisher door.
4Slide the finisher back until it clicks in place.
5From the printer control panel, touch Continue, jam cleared.
455 staple jam
1Press the latch to open the stapler door.
Note: The stapler door is located behind the finisher. Clearing jams240