Lexmark X792 Manual

							2Lower the latch of the staple cartridge holder, and then pull the staple cartridge holder out of the printer.
1
2
3Use the metal tab to lift the staple guard, and then remove any jammed or loose staples.
Clearing jams241 
						

							4Close the staple guard.
5Press down on the staple guard until it clicks into place.
6Push the staple cartridge holder firmly back into the stapler unit until the staple cartridge holder clicks into place.
7Close the stapler door.
8From the printer control panel, touch Continue, jam cleared. Clearing jams242 
						

							Troubleshooting
Solving basic printer problems
If there are basic printer problems, or the printer is unresponsive, make sure:
The power cord is plugged into the printer and a properly grounded electrical outlet.
The electrical outlet is not turned off by any switch or breaker.
The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
Other electronic equipment plugged into the outlet is working.
The printer is turned on. Check the printer power switch.
The printer cable is securely attached to the printer and the host computer, print server, option, or other network
device.
All options are properly installed.
The printer driver settings are correct.
Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the
printer back on. This often fixes the problem.
Understanding the printer messages
Adjusting color
Wait for the process to complete.
An error has occurred with the USB drive. Please remove and reinsert drive.
Try one or more of the following:
Remove and reinsert the flash drive.
If the error message remains, the flash memory may be defective and require replacement.
Change [paper source] to [custom type name]
Try one or more of the following:
Touch Use current [paper source] to ignore the message and print from the selected tray.
Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer
control panel Paper menu, and then touch Paper changed, continue.
Touch Cancel job to cancel the print job. Troubleshooting243 
						

							Change [paper source] to [custom type name] load [orientation]
Try one or more of the following
Touch Use current [paper source] to ignore the message and print from the selected tray.
Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer
control panel Paper menu, and then touch Paper changed, continue.
Touch Cancel job to cancel the print job.
Change [paper source] to [custom string]
Try one or more of the following:
Touch Use current [paper source] to ignore the message and print from the selected tray.
Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer
control panel Paper menu, and then touch Paper changed, continue.
Touch Cancel job to cancel the print job.
Change [paper source] to [custom string] load [orientation]
Try one or more of the following:
Touch Use current [paper source] to ignore the message and print from the selected tray.
Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer
control panel Paper menu, and then touch Paper changed, continue.
Touch Cancel job to cancel the print job.
Change [paper source] to [paper size] [paper type]
Try one or more of the following:
Touch Use current [paper source] to ignore the message and print from the selected tray.
Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer
control panel Paper menu, and then touch Paper changed, continue.
Touch Cancel job to cancel the print job.
Change [paper source] to [paper size] [paper type] load [orientation]
Try one or more of the following:
Touch Use current [paper source] to ignore the message and print from the selected tray.
Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer
control panel Paper menu, and then touch Paper changed, continue.
Touch Cancel job to cancel the print job.
Close paper transport cover
Close the paper transport unit cover or door. Troubleshooting244 
						

							Close left side door
Close the left side door of the printer.
Close [tray] door
Close the specified tray door.
Close finisher side door
Close the side door of the finisher.
Close finisher top cover
Close the top cover of the finisher.
Close front door
Close the front door of the printer.
Close top access cover
Close the specified door or cover.
Disk corrupted
The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired. The hard
disk must be reformatted.
Touch Format disk to reformat the printer hard disk and clear the message.
Note: Formatting deletes all the files stored on the printer hard disk.
Disk near full. Securely clearing disk space.
Try one or more of the following:
Touch Continue to clear the message and continue printing.
Delete fonts, macros, and other data stored on the printer hard disk.
Install a hard disk with higher capacity.
Disk problem
The printer hard disk must be reformatted.
Touch Format disk to reformat the printer hard disk and clear the message.
Note: Formatting deletes all the files stored on the printer hard disk. Troubleshooting245 
						

							Empty the hole punch box
1Empty the hole punch box.
For instructions on emptying the hole punch box, from the printer control panel touch More Information.
2Reinsert the hole punch box into the finisher, and then touch Continue to clear the message.
Error reading USB drive. Remove USB.
An unsupported USB device has been inserted. Remove the USB device, and then install a supported one.
Fax partition inoperative. Contact system administrator.
The fax partition appears to be corrupted. Try one or more of the following:
Touch Continue to clear the message.
Turn the printer off and then back on to reset the printer. If the message appears again, then contact your system
support person.
Fax server To Format not set up. Contact system administrator.
The printer is in Fax Server mode, but the Fax Server setup has not been completed.
Try one or more of the following:
Touch Continue to clear the message.
Complete the Fax Server setup. If the message appears again, contact your system support person.
Fax Station Name not set up
The Fax Station Name has not been entered. Sending and receiving faxes is disabled until fax is configured properly.
Try one or more of the following:
Touch Continue to clear the message.
Complete the Analog Fax Setup. If the message appears again, contact your system support person.
Fax Station Number not set up
The Fax Station Number has not been entered. Sending and receiving faxes is disabled until fax is configured properly.
Try one or more of the following:
Touch Continue to clear the message.
Complete the Analog Fax Setup. If the message appears again, contact your system support person. Troubleshooting246 
						

							Install bin [x]
Try one or more of the following:
Install the specified bin:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Install the specified bin.
4Connect the power cord to a properly grounded electrical outlet.
5Turn the printer back on.
Cancel the print job.
Install Tray [x]
Try one or more of the following:
Install the specified tray:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Install the specified tray.
4Connect the power cord to a properly grounded electrical outlet.
5Turn the printer back on.
Cancel the print job.
Insert the hole punch box
Insert the hole punch box into the finisher, and then touch Continue to clear the message.
Insert Tray [x]
Insert the specified tray into the printer.
Insert staple cartridge
Try one or more of the following:
Insert a staple cartridge.
Touch Continue to clear the message and print without using the staple finisher.
Install envelope feeder
Try one or more of the following:
Install the envelope feeder:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Install the envelope feeder. Troubleshooting247 
						

							4Connect the power cord to a properly grounded electrical outlet.
5Turn the printer back on.
Cancel the print job.
Load [src] with [custom type name]
Try one or more of the following:
Load the specified paper in the tray or feeder.
Touch Paper loaded, continue to clear the message and continue printing.
If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find
a tray with the correct paper type and size, it prints from the default paper source.
Cancel the print job.
Load [src] with [custom string]
Try one or more of the following:
Load the specified paper in the tray or feeder.
Touch Paper loaded, continue to clear the message and continue printing.
If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find
a tray with the correct paper type and size, it prints from the default paper source.
Cancel the print job.
Load [src] with [size]
Try one or more of the following:
Load the specified paper in the tray or feeder.
Touch Paper loaded, continue to clear the message and continue printing.
If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find
a tray with the correct paper type and size, it feeds from the default paper source.
Cancel the print job.
Load [src] with [type] [size]
Try one or more of the following:
Load the specified paper in the tray or feeder.
Touch Paper loaded, continue to clear the message and continue printing.
If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find
a tray with the correct paper type and size, it feeds from the default paper source.
Cancel the print job. Troubleshooting248 
						

							Load Manual Feeder with [custom type name]
Try one or more of the following:
Load the specified paper in the manual feeder.
Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing.
Touch Automatically select paper to use the paper loaded in the tray.
Cancel the print job.
Load Manual Feeder with [custom string]
Try one or more of the following:
Load the specified paper in the manual feeder.
Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing.
Touch Automatically select paper to use the paper loaded in the tray.
Cancel the print job.
Load Manual Feeder with [paper size]
Try one or more of the following:
Load the specified paper in the manual feeder.
Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing.
Touch Automatically select paper to use the paper loaded in the tray.
Cancel the print job.
Load Manual Feeder with [paper type] [paper size]
Try one or more of the following:
Load the specified paper in the manual feeder.
Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing.
Touch Automatically select paper to use the paper loaded in the tray.
Cancel the print job.
Load staples
Try one or more of the following:
Replace the specified staple cartridge in the finisher.
Touch Continue to clear the message and continue printing.
Note: The print job will be stapled if the staple cartridge is replaced or inserted.
Touch Cancel job to cancel the print job.
Memory full, cannot print faxes
There is not enough memory to print the fax job. Troubleshooting249 
						

							Touch Continue to clear the message without printing. Held faxes will attempt to print after the printer has been
restarted.
Reattach bin [x]
Try one or more of the following:
Turn the printer off and then back on.
Reattach the specified bin:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the specified bin.
4Reattach the bin.
5Connect the power cord to a properly grounded electrical outlet.
6Turn the printer back on.
Remove the specified bin:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the specified bin.
4Contact Customer Support.
Touch Continue to clear the message and print without using the specified bin.
Reattach bin [x] – [y]
Try one or more of the following:
Turn the printer off and then back on.
Reattach the specified bins:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the specified bins.
4Reattach the bins.
5Connect the power cord to a properly grounded electrical outlet.
6Turn the printer back on.
Remove the specified bins:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the specified bins.
4Contact Customer Support.
Touch Continue to clear the message and print without using the specified bins. Troubleshooting250