Lexmark X792 Manual

							X790 Series
Users Guide
October 2014 www.lexmark.com
Machine type(s):
7562, 4917
Model(s):
432, 436, 486, 496, dn1, dn2, gd1, gd2, dt1, dt2, gt1, gt2, df1, df2, gf1, gf2, d01, d02, g01, g02, t01, t02, g91, g92, f01, f02, g81, g82 
						

							Contents
Safety information.......................................................................................7
Learning about the printer...........................................................................9
Finding information about the printer......................................................................................................9
Selecting a location for the printer..........................................................................................................10
Printer configurations.............................................................................................................................11
Basic functions of the scanner.................................................................................................................12
Understanding the ADF and scanner glass..............................................................................................12
Understanding the printer control panel................................................................................................13
Understanding the home screen................................................................15
Understanding the home screen.............................................................................................................15
Using the touch-screen buttons..............................................................................................................16
Setting up and using the home screen applications....................................20
Finding the IP address of the printer.......................................................................................................20
Accessing the Embedded Web Server.....................................................................................................20
Exporting and importing a configuration using the Embedded Web Server...........................................21
Activating the home screen applications................................................................................................22
Setting up Remote Operator Panel.........................................................................................................23
Additional printer setup.............................................................................25
Installing internal options........................................................................................................................25
Order of installation................................................................................................................................43
Installing optional trays...........................................................................................................................43
Attaching cables......................................................................................................................................44
Verifying printer setup............................................................................................................................45
Setting up the printer software...............................................................................................................46
Setting up wireless printing.....................................................................................................................48
Minimizing your printers environmental impact........................................55
Saving paper and toner...........................................................................................................................55
Saving energy..........................................................................................................................................56
Recycling..................................................................................................................................................59
Contents2 
						

							Loading paper and specialty media............................................................61
Setting the paper size and type...............................................................................................................61
Configuring Universal paper settings......................................................................................................61
Loading the standard or optional 550‑sheet tray...................................................................................61
Loading the 2000‑sheet high‑capacity feeder.........................................................................................64
Loading the multipurpose feeder............................................................................................................67
Linking and unlinking trays......................................................................................................................69
Paper and specialty media guidelines.........................................................72
Paper guidelines......................................................................................................................................72
Supported paper sizes, types, and weights.............................................................................................75
Printing......................................................................................................80
Printing a document................................................................................................................................80
Printing from a flash drive.......................................................................................................................81
Printing on specialty media.....................................................................................................................83
Printing confidential and other held jobs................................................................................................85
Printing information pages......................................................................................................................87
Canceling a print job................................................................................................................................87
Copying......................................................................................................89
Making copies.........................................................................................................................................89
Copying film photos................................................................................................................................90
Copying on specialty media.....................................................................................................................90
Customizing copy settings.......................................................................................................................91
Placing information on copies.................................................................................................................96
Canceling a copy job................................................................................................................................96
Understanding the copy screens and options.........................................................................................97
E-mailing..................................................................................................100
Getting ready to e-mail.........................................................................................................................100
Creating an e-mail shortcut...................................................................................................................101
E-mailing a document............................................................................................................................102
Customizing e-mail settings...................................................................................................................103
Canceling an e-mail...............................................................................................................................103
Understanding the e-mail options........................................................................................................104
Contents3 
						

							Faxing......................................................................................................107
Getting the printer ready to fax............................................................................................................107
Creating shortcuts.................................................................................................................................113
Sending a fax.........................................................................................................................................114
Customizing fax settings........................................................................................................................115
Canceling an outgoing fax.....................................................................................................................117
Understanding the fax options..............................................................................................................117
Holding and forwarding faxes...............................................................................................................119
Scanning...................................................................................................121
Creating shortcuts.................................................................................................................................121
Scanning to an FTP address...................................................................................................................122
Scanning to a computer or flash drive..................................................................................................123
Understanding the FTP options.............................................................................................................125
Understanding the printer menus............................................................128
Menus list..............................................................................................................................................128
Supplies menu.......................................................................................................................................129
Paper menu...........................................................................................................................................130
Reports menu........................................................................................................................................141
Network/Ports menu.............................................................................................................................143
Security menu.......................................................................................................................................156
Settings menu........................................................................................................................................161
Help menu.............................................................................................................................................210
Securing the memory before moving the printer......................................212
Statement of Volatility..........................................................................................................................212
Erasing volatile memory........................................................................................................................212
Erasing non‑volatile memory................................................................................................................213
Erasing printer hard disk memory.........................................................................................................213
Configuring printer hard disk encryption..............................................................................................214
Maintaining the printer............................................................................215
Cleaning the exterior of the printer......................................................................................................215
Cleaning the scanner glass....................................................................................................................215
Cleaning the ADF parts..........................................................................................................................216
Cleaning the printhead lenses...............................................................................................................218
Contents4 
						

							Storing supplies.....................................................................................................................................219
Checking the status of supplies.............................................................................................................219
Ordering supplies..................................................................................................................................220
Replacing supplies.................................................................................................................................222
Moving the printer................................................................................................................................226
Administrative support............................................................................228
Finding advanced networking and administrator information.............................................................228
Using the Embedded Web Server.........................................................................................................228
Checking the virtual display...................................................................................................................228
Checking the status of the printer.........................................................................................................228
Setting up e‑mail alerts.........................................................................................................................229
Viewing reports.....................................................................................................................................229
Restoring factory default settings.........................................................................................................229
Clearing jams............................................................................................231
Avoiding jams........................................................................................................................................231
Understanding jam numbers and locations..........................................................................................231
200 paper jam.......................................................................................................................................233
201 paper jam.......................................................................................................................................233
202–203 paper jams..............................................................................................................................234
230 paper jam.......................................................................................................................................235
231–239 paper jams..............................................................................................................................236
24x paper jam........................................................................................................................................236
250 paper jam.......................................................................................................................................237
280–289 paper jams..............................................................................................................................238
290–292 paper jams..............................................................................................................................239
400–403 and 460–461 paper jams........................................................................................................239
431–438 paper jams..............................................................................................................................240
455 staple jam.......................................................................................................................................240
Troubleshooting.......................................................................................243
Solving basic printer problems..............................................................................................................243
Understanding the printer messages....................................................................................................243
Solving printing problems.....................................................................................................................260
Solving copy problems..........................................................................................................................263
Solving scanner problems.....................................................................................................................266
Contents5 
						

							Solving fax problems.............................................................................................................................268
Solving home screen application problems...........................................................................................272
Solving option problems........................................................................................................................273
Solving paper feed problems.................................................................................................................276
Solving print quality problems..............................................................................................................277
Solving color quality problems..............................................................................................................289
Embedded Web Server does not open.................................................................................................292
Contacting customer support................................................................................................................292
Notices.....................................................................................................293
Product information..............................................................................................................................293
Edition notice........................................................................................................................................293
Power consumption..............................................................................................................................298
Index........................................................................................................310
Contents6 
						

							Safety information
Connect the power cord directly to an appropriately rated and properly grounded electrical outlet that is near the
product and easily accessible.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or other types of surge or UPS devices. The power rating capacity of these types of
accessories can be easily overloaded by a laser printer and may result in poor printer performance, property
damage, or potential fire.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—POTENTIAL INJURY:  The lithium battery in this product is not intended to be replaced. There is a
danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a
lithium battery. Discard used lithium batteries according to the manufacturers instructions and local
regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY:  Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
•Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
Disconnect all cords and cables from the printer before moving it.
Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturers authorized replacement.
CAUTION—POTENTIAL INJURY: To reduce risk of fire, use only the telecommunications (RJ‑11) cord provided
with this product or a UL Listed 26 AWG or larger replacement when connecting this product to the public
switched telephone network.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Do not use the telephone to report a gas leak in the vicinity of the leak.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports. Safety information7 
						

							This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturers components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY:  Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or
make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning
storm.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an input
option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies, and
faxes, you may need additional furniture. For more information, see 
www.lexmark.com/multifunctionprinters.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray
separately. Keep all other drawers or trays closed until needed.
SAVE THESE INSTRUCTIONS. Safety information8 
						

							Learning about the printer
Finding information about the printer
What are you looking for?Find it here
Initial setup instructions:
Connecting the printer
Installing the printer softwareSetup documentation—The setup documentation came
with the printer and is also available athttp://support.lexmark.com.
Additional setup and instructions for using the printer:
Selecting and storing paper and specialty media
Loading paper
Configuring printer settings
Viewing and printing documents and photos
Setting up and using the printer software
Configuring the printer on a network
Caring for and maintaining the printer
Troubleshooting and solving problemsUsers Guide and Quick Reference Guide—The guides are
available at 
http://support.lexmark.com.
Note: These guides are also available in other
languages.
Information on setting up and configuring the accessibility
features of your printerLexmark Accessibility Guide—This guide is available at
http://support.lexmark.com.
Help  using  the  printer  software Windows or Mac Help—Open a printer software program
or application, and then click Help.
Click 
? to view context‑sensitive information.
Notes:
Help is automatically installed with the printer
software.
The printer software is located in the printer
program folder or on the desktop, depending on
your operating system.
Learning about the printer9 
						

							What are you looking for?Find it here
The latest supplemental information, updates, and customer
support:
Documentation
Driver downloads
Live chat support
E‑mail support
Voice supportLexmark support Web site—
http://support.lexmark.com
Note: Select your country or region, and then select
your product to view the appropriate support site.
Support telephone numbers and hours of operation for
your country or region can be found on the support Web
site or on the printed warranty that came with your
printer.
Record the following information (located on the store
receipt and at the back of the printer), and have it ready
when you contact customer support so that they may
serve you faster:
Machine Type number
Serial number
Date purchased
Store where purchased
Warranty information Warranty information varies by country or region:
In the U.S.—See the Statement of Limited Warranty
included with this printer, or go to
http://support.lexmark.com.
In other countries and regions—See the printed
warranty that came with this printer.
Selecting a location for the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
options, leave enough room for them, too. It is important to:
Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee
156 standard.
Provide a flat, sturdy, and stable surface.
Keep the printer:
–Away from the direct airflow of air conditioners, heaters, or ventilators
–Free from direct sunlight, humidity extremes, or temperature fluctuations
–Clean, dry, and free of dust
Allow the following recommended amount of space around the printer for proper ventilation: Learning about the printer10