HP Photosmart C5383 User Manual
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Contents 1 HP Photosmart C5300 All-in-One series Help........................................................................7 2 HP All-in-One overview The HP All-in-One at a glance.................................................................................................. ..9 Control panel overview......................................................................................................... ....10 Control panel features........................................................................................................1 0 Display icons.................................................................................................................. .....12 Display sleep state............................................................................................................ .12 Menu overview.................................................................................................................. ........12 Copy Menu...................................................................................................................... ...12 Photo Menu..................................................................................................................... ...13 Scan Menu...................................................................................................................... ....13 Setup Menu..................................................................................................................... ...13 Help Menu...................................................................................................................... ....13 Enter text using the visual keyboard.........................................................................................14 Use the HP Photosmart Software.............................................................................................14 3 Find more information ............................................................................................................17 4 Finish setting up the HP All-in-One Set your preferences........................................................................................................... .....19 Set your language and coun try/region................................................................................19 Set the default paper tray for PictBridge/DPOF/UPnP printing..........................................20 Enable faster browsing of photos.......................................................................................20 Set the energy save mode.. ................................................................................................21 Set the paper tray for printing from a Blue tooth device......................................................21 Restore the factory defaults................................................................................................21 Play a slideshow on the display..........................................................................................22 Computer connection informat ion.............................................................................................23 Connect to a Bluetooth ® device................................................................................................23 What you need for a Bluetooth connecti on.........................................................................24 Connect the HP All-in-One to a computer using a Bluetooth ® wireless connection...........24 Manage your Bluetoot h settings.........................................................................................26 5 How do I? ............................................................................................................................... ..31 6 Load originals and load paper Load originals................................................................................................................. ..........33 Choose papers for printing and copying...................................................................................34 Recommended papers for printing and copying.................................................................34 Recommended papers and media for printing only............................................................35 Papers to avoid................................................................................................................ ...36 1 Contents
Load paper..........................................................................\ .....................................................37 Load full-size paper or small-si ze photo paper...................................................................37 Load postcards, Hagaki, or in dex cards.............................................................................40 Load envelopes................................................................................................................. .42 Load other types of paper...................................................................................................44 Load a CD/DVD.................................................................................................................. ......45 Avoid paper jams............................................................................................................... .......49 7 Print from your computer Print from a software application.............................................................................................. 51 Make the HP All-in-One the default printer...... .........................................................................52 Change the print settings for the current job............................................................................52 Set the paper size............................................................................................................. ..52 Set the paper type for printing............................................................................................53 View the print resolution.....................................................................................................5 3 Change the print speed or qu ality.......................................................................................54 Change the page orient ation..............................................................................................54 Scale the document size....................................................................................................55 Change the saturation, bri ghtness, or color tone................................................................55 Preview your print job......................................................................................................... 55 Change the default print settings.............................................................................................. 56 Printing shortcuts............................................................................................................. .........56 Create printing shortcut s....................................................................................................57 Delete printing shortcuts.....................................................................................................5 7 Perform special print jobs..................................................................................................... ....58 Print a borderless image.....................................................................................................58 Print a photo on photo paper ..............................................................................................59 Print using Maximum dpi....................................................................................................60 Print onto a CD/DVD...........................................................................................................6 1 Print on both sides of the page...........................................................................................62 Print a multiple-page document as a bookle t.....................................................................63 Print multiple pages on a single sheet................................................................................65 Print a multiple-page docume nt in reverse order................................................................66 Reverse an image for iron -on transfers..............................................................................66 Print on transparencies.......................................................................................................6 7 Print a group of addresses on labels or envelope s............................................................67 Print a poster................................................................................................................. .....68 Print a Web page............................................................................................................... .69 Stop a print job............................................................................................................... ..........69 8 Use the photo features Insert a memory card........................................................................................................... .....71 Print photos................................................................................................................... ...........72 Create special projects from your photos.................................................................................74 Save photos to your comput er..................................................................................................7 4 2 Contents
Edit photos using the control panel..........................................................................................75 Remove red-eye................................................................................................................. 75 Rotate a photo................................................................................................................. ...75 Zoom and pan to crop a photo...........................................................................................76 Automatically enhance your photos....................................................................................77 Print a frame around your photo.........................................................................................77 Adjust the brightness of your photos..................................................................................78 Apply special color effects to your photos..........................................................................78 9 Use the scan features Scan an image.................................................................................................................. ........81 Scan an original to a computer...........................................................................................81 Scan an original to a memory card. ....................................................................................82 Edit a scanned image........................................................................................................... ....83 Edit a scanned document........................................................................................................ .83 Stop scanning.................................................................................................................. .........84 10 Use the copy features Make a copy.................................................................................................................... .........85 Preview your copy job.......................................................................................................... ....86 Change the copy settings for the current jo b............................................................................86 Set the number of copies............................ ........................................................................87 Set the copy paper size............ ..........................................................................................87 Set the copy paper ty pe......................................................................................................87 Change copy speed or quality............................................................................................89 Adjust the lightness and darkness of your copy.................................................................89 Change default copy se ttings................................................................................................... 89 Perform special copy jobs...................................................................................................... ..90 Resize an original to fit onto letter or A4 paper..................................................................90 Crop an original........ ....................................................................................................... ...91 Shift the left margin.......................................................................................................... ...92 Improve the quality of a copy..............................................................................................92 Stop copying................................................................................................................... ..........93 11 Use the reprint features Make reprints of your photos................................................................................................... .95 Edit a photo before re printing................................................................................................. ..95 Fix a faded original........................................................................................................... ..95 Rotate a photo................................................................................................................. ...96 Zoom and pan to crop a photo...........................................................................................96 Adjust the brightness of your photos..................................................................................97 Apply special color effects to your photos..........................................................................98 12 Maintain the HP All-in-One Work with ink cartridg es....................................................................................................... .....99 Information on ink cartri dges and the printhead.................................................................99 Check the estimated ink leve ls.........................................................................................100 Replace the ink cartridges................................................................................................101 Remove ink from your skin and clothing...........................................................................104 Advanced printhead mainte nance....................................................................................104 Print a printer status report.................................................................................................. ...106 Print and evaluate a print quality report..................................................................................107 Contents 3 Contents
Clean the HP All-in-One.................................................\ ........................................................111 Clean the glass................................................................................................................ .111 Clean the lid backing.................................................................\ .......................................11 2 Clean the exterior............................................................................................................. 113 Turn off the HP All-in-One..................................................................................................... .113 13 Shop for ink supplies ...........................................................................................................115 14 Troubleshooting View the Readme file........................................................................................................... ...117 Setup troubleshoot ing.......................................................................................................... ...117 The product will not turn on..............................................................................................118 After setting up the prod uct, it does not print....................................................................120 Uninstall and rein stall the software...................................................................................126 Paper jams..................................................................................................................... .........127 Information on paper........................................................................................................128 Print quality troubleshooting.................................................................................................. .129 Wrong, inaccurate, or bleeding colors..............................................................................129 Ink is not filling the text or graphi cs completely................................................................132 The printout has a horizontal band of distortion near the bottom of a borderless print.......................................................................................................................... .........135 Printouts have horizontal streak s or lines.........................................................................136 Printouts are faded or have dull colors..................................................................\ ...........138 Printouts seem blurry or fuzzy..........................................................................................139 Printouts are slanted or skewed.......................................................................................141 Ink streaks on the back of the pape r................................................................................142 Paper is not picked up from th e input tray........................................................................143 The text edges are jagged................................................................................................144 The product prints slowly................... ...............................................................................146 Print troubleshooting............ .............................................................................................. .....147 Envelopes print in correctly...............................................................................................147 The product is not respondi ng..........................................................................................148 The product prints meanin gless characters......................................................................151 Nothing happens when I try to print..................................................................................152 The margins are not printing as expected........................................................................155 Text or graphics are cut off at the edge of the page.........................................................156 A blank page came out while printing...............................................................................158 Memory card troubles hooting.................................................................................................159 The Attention light blinks w hen I insert my memory card or storage device.....................159 The product does not read the memory card ...................................................................160 The photos on the memory card do not transfer to my computer.....................................161 Photos in a connecte d digital camera with PictBr idge do not print...................................163 Scan troubleshooting........................................................................................................... ...164 Scan fails..................................................................................................................... .....164 Text is incorrect or missing...............................................................................................167 The scan feature does not work.......................................................................................168 Copy troubleshooting............... ............................................................................................ ...168 Nothing happens when I try to copy.................................................................................169 Fit to Page is not working as expected............................................................................170 The image is cropped when I make a border less copy....................................................172 A borderless copy has white space around the edges.....................................................173 4 Contents
CD/DVD print troubleshooting................................................................................................173 The product does not detect the CD/DVD holder.............................................................174 The product does not de tect a CD/DVD on the ho lder.....................................................175 The product is printing on a non-printable area of my disc...............................................176 The ink on the CD/DVD is not drying...... ..........................................................................177 Errors......................................................................................................................... .............178 Product messages............................................................................................................178 File messages.................................................................................................................. .221 General user messages. ..................................................................................................223 Paper messages...............................................................................................................22 7 Power and connecti on messages.....................................................................................232 Ink cartridge and printh ead messages.............................................................................235 15 HP warranty and support Warranty....................................................................................................................... ..........281 Ink cartridge warranty in formation..........................................................................................281 Support process................................................................................................................ .....282 Before you call HP support..................................................................................................... 282 HP support by phone... ......................................................................................................... ..283 Phone support period..................................................................\ .....................................283 Placing a call................................................................................................................. ...283 After the phone support pe riod.........................................................................................283 Additional warranty options.................................................................................................... 283 HP Quick Exchange Servic e (Japan).....................................................................................284 HP Korea customer su pport...................................................................................................284 Prepare the HP All-in -One for shipment.................................................................................285 Secure the ink system......................................................................................................285 Remove the control panel faceplate.................................................................................285 Pack the HP All-in-One......................................................................................................... ..286 16 Technical information Specifications................................................................................................................. ........287 Contents 5 Contents
Environmental product stewardship program.........................................................................288 Paper use...................................................................................................................... ...289 Plastics....................................................................................................................... ......289 Material safety data sheets...............................................................................................289 Recycling program........................................... .................................................................289 HP inkjet supplies recy cling program...............................................................................289 Energy Star® noti ce.........................................................................................................289 Attention California users.................................................................................................289 Battery disposal in the Netherlands..................................................................................290 Battery disposal in Taiwan ................................................................................................290 EU battery directive...................................................................................................\ .......2 91 Disposal of waste equipment by users in private households in the European Union.......................................................................................................................... ......292 Regulatory notices............................................................................................................. .....292 Regulatory model identification number...........................................................................293 FCC statement.................................................................................................................. 293 Notice to users in Ko rea...................................................................................................294 VCCI (Class B) compliance statement for users in Japan................................................294 Notice to users in Japan about the power cord................................................................294 Noise emission statement fo r Germany...........................................................................294 Toxic and hazardous subs tance table..............................................................................294 Declaration of conformity (European Economic Area).....................................................295 HP Photosmart C5300 All-in-One series declaration of conformity..................................295 Index ............................................................................................................................... .............297 6 Contents
1 HP Photosmart C5300 All-in-One series Help For information about the HP All-in-One, see: •“ HP All-in-One overview” on page 9 •“ Find more information” on page 17 •“ Finish setting up the HP All-in-One” on page 19 •“ How do I?” on page 31 •“ Load originals and load paper” on page 33 •“ Print from your computer” on page 51 •“ Use the photo features” on page 71 •“ Use the scan features” on page 81 •“ Use the copy features” on page 85 •“ Use the reprint features” on page 95 •“ Maintain the HP All-in-One” on page 99 •“ Shop for ink supplies” on page 115 •“ HP warranty and support” on page 281 •“ Technical information” on page 287 HP Photosmart C5300 All-in-One series Help 7 HP Photosmart C5300 All-in- One series Help