HP Color Laserjet 5 Manual
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Worldwide Hewlett-Packard Sales and Service Offices, continued Korea: Latin American Sales Region Headquarters: Samsung Hewlett-Packard Ltd. 11-20th Floors, SHP House 25-12, Yeoeuido-dong, Youngdeungpo-ku Seoul 150, Korea Telephone: 82 2 769-0114Hewlett-Packard Latin America Monte Pelvoux No. 111 Fracc. Lomas de Virreyes 11000 Mexico D.F. Mexico Telephone: 52 5 326-4000 Mexico Guadalajara: Mexico Monterrey: Hewlett-Packard de México, S.A. Montemorelos No. 299 Fracc. Loma Bonita 45060 Telephone: 669-95-00Hewlett-Packard de México, S.A. Monterry, Nvo. León Calz. Del Valle O. No. 409 4° Piso, Col. Del Valle Garza Garciá, 76030 Telephone: 378-42-40 Mexico, D.F.: Hewlett-Packard de México, S.A. Prolongacion Reforma 700 Colonia Lomas deSanta Fe C.P. 01210 Mexico, D.F. Mexico Telephone: (525) 396-4044 Middle East/Africa: Netherlands: Middle East, Central Africa Sales Headquarters Hewlett-Packard S.A. 7, rue du Bois-du-Lan P.O. Box 364 CH-1217 Meyrin 1 (Geneva) Switzerland Telephone: 41 22/780 71 11Hewlett-Packard Nederland B.V. Startbaan 16 NL-1187 XR Amstelveen P.O. Box 667 The Netherlands Telephone: 31 20/547 69 11 Norway: Poland: Hewlett-Packard Norge A/S P.O. Box 34 Østerndalen 16-18 N-1345 Østerås Norway Telephone: 47 2 87 97 00Hewlett-Packard Polska Sp. z o.o. Ul.Newelska Nr. 6 PL-01447 Warszawa Poland Telephone: 48 22 37 50 65 Portugal: Singapore: Hewlett-Packard Portugal, S.A. Rua Gregório Lopes, Lote 1732A 1400 Lisboa Portugal Telephone: 351 1-3017330Hewlett-Packard Singapore (Pte.) Ltd. 150 Beach Rd #29-00 Gateway West Singapore 0718 Telephone: 65 291-8554 F Service and Support ENF-5 Service and Support
Worldwide Hewlett-Packard Sales and Service Offices, continued Spain: Sweden: Hewlett-Packard Española, S.A. Madrid E28230 Las Rozas Crta. de la Coruña, km 16,500 Spain Telephone: 34 1 626 16 00Hewlett-Packard Sverige AB Skalholtsgatan 9 Box 19 S-164 93 Kista Sweden Telephone: 46 8/750 20 00 Switzerland: Taiwan: Hewlett-Packard (Schweiz) AG In der Luberzen CH-8902 Urdorf Switzerland Telephone: 01- 735 72 74 Fax: 01- 735 77 06Hewlett-Packard Taiwan Ltd. 8F, 337 Fu-Hsing North Road Taipei, Taiwan R. O.C. Telephone: 886 2 712 0404 Thailand: Turkey: Hewlett-Packard Thailand Ltd. 11th Floor, Pacific Place 140 Sukhumvit Road Bangkok, 10110 Thailand Telephone: 66 2 254-6720Hewlett-Packard Bilgisayar ve Ölçüm Sistemleri A.S. 19 Mayis cad.Nova/Baran Plaza K.12 (Headquarters) 80220 S is li-Istanbul Turkey Telephone: 90 1 224 59 25 United Kingdom: Hewlett-Packard Limited Cain Road Bracknell GB-Berkshire RG12 1HN United Kingdom Telephone: 44 344/360000 F-6 Service and SupportEN
Software License Agreement IMPORTANT: Please read this License carefully before using this Software. The right to use this Software is granted only if the Customer agrees to the terms of this License. If you do not agree to the terms of this License, you may return the unused software for a refund. HOWEVER, USE OF THIS SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. In return for the payment of the applicable one time license fee(s), HP grants you a license to use one copy of the Software subject to the following terms and conditions. No title or ownership of the Software is conferred with this license. 1The Software may be used on one HP Color LaserJet 5/5M printer. 2The Software may not be copied except for archival purposes or for backup, error identification, or replacement of defective media. All authorized copies must bear the copyright notice on or in the original. 3The Software may not be disassembled, decompiled, decrypted, or reverse engineered unless HP’s prior written consent is either obtained or not required by law. Upon request, the user will provide HP with reasonably detailed information regarding any disassembly, decompilation, decryption, or reverse engineering. 4Any third party supplier of the Software is a third party beneficiary of this License and may protect its rights in the Software against violations of this License. 5HP reserves the right to terminate this License upon breach. In the event of termination at HP’s election, all copies of the Software must be returned to HP or destroyed. 6This License and the Software product may be transferred to a third party, provided the third party agrees to all the terms of this License and that no copies of the Software are retained by the transferring party. F Service and Support ENF-7 Service and Support
7Use, duplication, or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer Software clause on DFARS 252.227-7013. Hewlett-Packard Company 3000 Hanover Street, Palo Alto, CA 94304 USA. Rights for non-DOD U. S. Government Departments and Agencies are as set forth in FAR 52.227-19 (c) (1,2). 8No title or ownership of the Software is conferred with this License. 9The Software may not be exported in violation of U. S. Export Administration regulations. 10If this product contains the Adobe PostScriptÔ personality, you are expressly notified that Adobe Systems Incorporated, a California corporation located at 1585 Charleston Road, Mountain View, California 94039-7900 (“Adobe”) is a third-party beneficiary to this License. F-8 Service and SupportEN
Maintenance Agreements (Service Contracts) HP has several types of maintenance agreements that meet a wide range of support needs. The following paragraphs describe these services. To obtain one of these services, call: ·U.S.A. 800-835-4747 ·Canada 800-387-6733 ·Europe Contact your nearest HP Authorized dealer. On-Site Service Agreements The HP Color LaserJet 5/5M printer warranty provides one-year of customer support at no additional charge including: ·1 year of Toll-Call Technical Phone Support. ·1 year of Next-Day On-site Hardware Support. HP also offers these additional customer support warranties to best suite your personal system usage and support budget: HP Support Pack Provides: ·3 years of Toll-Free Technical Phone Support. ·3 years of Next-Day On-Site Hardware Support. Same-Day On-Site Warranty Upgrade Provides: ·Mission Critical/Sensitive Customer Upgrade support during warranty ·Offers 1 year of Same-Day On-Site hardware support ·Gives the customer four-hour On-Site service response for calls made during normal HP business hours. Same-Day On-Site Contractual Provides: ·Offers 1 year of Same-Day On-Site hardware support ·Gives the customer four-hour On-Site service response for calls made during normal HP business hours. Next Day On-Site Contractual Provides: ·Offers 1 year of Next-Day On-Site hardware support. ·Provides On-Site support by the working day following your request. Extended coverage hours and extended travel beyond HP designated service zones are available for additional charges on most on-site service agreements. HP Performed User Maintainence ·Offers 1 year of Scheduled Maintenance for replacement of high-end consumables (or imaging units). F Service and Support ENF-9 Service and Support
Per-Incident Repair Services In addition to contractual services, HP offers per-incident services. A fixed, Standard Repair Price (STREP) is available at HP Customer Service centers. Your product is repaired at a fixed price, regardless of the time and parts required to accomplish the task. Repairs are typically completed within five working days of receipt at the HP Customer Service Centers. Time-and-materials service is also available and generally applies to per-incident repairs provided on-site. Dealer Sponsored Service Agreements Your local, service-authorized Hewlett-Packard dealer may offer service options in addition to those offered by Hewlett-Packard. Please contact your dealer for more information. F-10 Service and SupportEN
Repackaging Guidelines for Returning Your Printer If you need to repackage your printer for shipment, and have saved the original box and packaging materials, make sure you have all the shipping materials for the printer. This includes: ·the pallet·developer box, ·accessory box·four pieces of foam (two upper, two lower) ·a large plastic bag·the original box The four pieces of foam have a two letter identifier as to where they are placed. These identifiers are RB (Right Bottom), LB (Left Bottom), RT (Right Top), and LT (Left Top) If you have not saved the original box and packaging materials, a repacking kit is available in the USA (P/N C3100-67905) from: Republic Packaging 12050 W. Franklin Boise, ID 83709 (208) 323-8888 Before you repackage the printer, there are a few precautions you must take: CautionDo not ship your printer with toner or developers installed. If toner or developers are left in the printer they will spill during shipping and damage your printer. 1Remove the developers from the printer. Place the black developer in a plastic bag. 2The color developer must be prepared for transport by taping with masking tape (3M #2095 or equivalent so that no sticky residue will be left behind when it is removed). The tape will prevent cross contamination between the three developers while in transport. aCut three pieces of tape which fit between the foam seals on each side of the developer sleeves. (Placing tape on the seals will damage them and cause print quality problems.) bPlace each piece of tape over the developer sleeve pressing the tape against the black plastic between the developer sleeves. cPlace the color developers in the plastic bags it and install the foam packaging material. Place the color developer in the developer box followed by the black developer. 3Next, remove the toner from the reservoirs. This can be done with a toner vacuum. (Using a normal vacuum will create a mess since it cannot filter the small toner particles.) F Service and Support ENF-11 Service and Support
Limited Warranty HP PRODUCT DURATION OF LIMITED WARRANTY HP Color LaserJet 5/5M Printer Black Developer Color Developer Transfer Belt Fuser Print Drum Coating Kit Collection Kit Software1 Year 90 Days * 90 Days * 90 Days * 90 Days * 90 Days * 90 Days 90 Days 90 Days * These products have a one year limited warranty when shipped in the HP Color LaserJet 5/5M printer box. Subsequent purchase of these items will be subject to a 90 (ninety) day limited warranty for defects only. 1HP warrants to you, the end-user customer, that HP hardware, accessories and supplies will be free from defects in materials and workmanship after the date of purchase of your printer, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. 2HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used on the hardware product designated by HP. If HP receives notice of such defects during the warranty period, HP will replace software media which does not execute its programming instructions due to such defects. 3HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product to HP. 4Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance. Product which has reached the end of maximum usable life as specified on the self test page is not considered defective. F-12 Service and SupportEN
5ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE. Some states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from state to state, or province to province. 6THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some states do no allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. NoteThe use of a non-HP or refilled toner or supplies alone does not affect either your warranty or any maintenance contract you may have purchased. However, if an HP LaserJet printer failure or damage is found to be directly attributable to the use of non-HP toner, HP will not repair the printer free-of-charge. In this case, standard time and materials charges will be applied to service your printer for that particular failure or damage. Operation of the printer beyond the limit of its duty cycle shall be deemed printer abuse and all repairs thereafter will be billed on a time and materials basis. Service During the Warranty Period If your hardware should fail during the warranty period, contact an authorized HP Dealer, Repair Center, or an HP Customer Service Center. Service After the Warranty Period If you hardware fails after the warranty period, and you have an HP Maintenance agreement, request service as specified in that agreement. If you do not have an HP Maintenance Agreement, contact an authorized HP Dealer or an HP Customer Service Center or service-authorized HP dealer, and include a copy of your proof of purchase. We recommend insuring the equipment for shipment. To locate the authorized service center in your area, please call: U.S.A. (800) 835-4747 Canada (800) 387-6733 Europe Contact your nearest HP Authorized dealer. F Service and Support ENF-13 Service and Support