HP Color Laserjet 5 Manual
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© Copyright Hewlett-Packard Company 1995 This document contains proprietary information that is protected by copyright. All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Publication number C3961-90912 First edition, October 1995Warranty The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. This manual was created using text formatting software on an HP Vectra Personal Computer using Century Schoolbook and Helvetica Narrow typefaces in Adobe PostScript.Trademark Credits AdobeÔ, PostScriptÔ, and the PostScript LogoÔ are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions. Centronics is a U.S. registered trademark of Centronics Data Computer Corporation. Century Schoolbook is a U.S. registered trademarks of KingsleyATF Type Corporation. CompuServe is a U.S. trademark of CompuServe Inc. HelveticaÔ and Univers are trademarks of Linotype AG and/or its subsidiaries in the U.S. and other countries. Microsoft ® and MS-DOS ® are U.S. registered trademarks of Microsoft Corp. Bi-TronicsÔ is a trademark of Hewlett-Packard Company. Macintosh computer is a product of Apple Computer, Inc. WordPerfect is a registered trademark of WordPerfect Corporation. Lotus 1-2-3 is a U.S. registered trademark of Lotus Development Corporation. PANTONE ®* is a registered trademark of Pantone, Inc. IBM and OS/2 are registered trademarks of International Business Machines Corporation.WARNING Electrical Shock Hazard Do not remove system covers. To avoid electrical shock, use only supplied power cords and connect only to properly grounded (3-hole) wall outlets. Hewlett-Packard Company 11311 Chinden Boulevard Boise, ID 83714

Customer Support Options United States and Canada HP FIRST Fax and AUDIO TIPS* (800) 333-1917 Obtaining Printer DriversPhone:(970) 339-7009Internet: Anonymous FTP to 192.6.71.2 or ftp.boi.external.hp.com Fax:(970) 330-7655 Mail:Hewlett Packard P.O. Box 1754 Greeley, CO 80632 USADownload: Using your Modem, (208) 344-1691 Accessories and Supplies (800) 538-8787 (US) or (800) 387-3154 (Canada) HP Authorized Dealers and Service (800) 243-9816 (US) or (800) 387-3867 (Canada) HP Repair Service and Warranty Information(800) 633-3600 (US) or (800) 268-1221 (Canada) Telephone Assistance Hours: Monday-Friday 7 a.m. to 6 p.m. Wednesday 7 a.m. to 4 p.m. (Mountain Standard Time)Free technical support is offered during the warranty period, dial (208) 323-2551 Please have the printer serial number available.After warranty period, call (800) 999-1148 (US and Canada) at $25 per call (VISA or MasterCard); or call (900) 555-1500 (US) at $2.50 per minute. Prices are subject to change without notice (US funds). Customer Support Options Europe Customer Support Assistance See Appendix F. Obtaining Printer Drivers Call HP FIRST (see below for phone numbers). Accessories and Options See Appendix A. HP Authorized Service See Appendix F. HP Dealer See Appendix F. Software Application Notes HP FIRST* United Kingdom 0-800-96-02-71 Netherlands 06-02-22-420 Belgium 078-11-19-06 Belgium (French) 078-11-70-43 Germany 0130-8100-61 France 05-90-5900 Switzerland (German) 155-1527 Switzerland (French) 155-1526 Austria 0660-8128 English outside of UK. (31) 20-681-5792 All other countries, contact your authorized HP dealer, see Appendix F. * HP FIRST is a 24-hour fax retrieval service that allows you to call and request support information. HP AUDIO TIPS is a 24-hour automated service that provides help messages for common questions and print problems. ENiii

Book Conventions This manual uses the following conventions: Italic refers to a related document, is used for emphasis, or is used for supporting text. DISPLAY type indicates text visible on the printer display or commands seen on the computer display. [Keyface] indicates one of several keys on the printer control panel or on your computer keyboard. CautionCaution messages appear before procedures which, if not observed, could result in loss of data or damage to equipment. WARNING!Warning messages alert you to a specific procedure or practice which, if not followed correctly, could cause personal injury. NoteNotes contain important information. ivEN

Illustration Conventions The following conventions for illustrations are used throughout this manual. ·The upward and downward arrows on the illustration to the left indicate that you should press and release (click) a printer control panel key. ·The single downward arrow in the illustration to the left indicates that you should press and hold a printer control panel key. ·The single upward arrow in the illustration to the left indicates that you should release the printer control panel key that you are currently pressing. ·A left-to-right arrow between parts of an illustration indicates a sequence to be performed. ExampleThe following illustration indicates that if the printer is online (On Line indicator is lit), click [On Line] to take the printer off line. ENv

Related Documents The Getting Started Guide leads you through the successful set up and configuration of your HP Color LaserJet 5/5M printer. Read it first. The Part Number Quick Reference Card lists the current part numbers for toner and maintenance units for your HP Color LaserJet 5/5M printer. This card is located at the back of this manual. The HP LaserJet Family Paper Specification Guide (HP part number 5010-3990) lists the media specifications for this printer. The PCL Technical Reference Document Package (HP part number 5010-3997) contains five programming manuals: ·PCL 5 Printer Language Technical Reference Manual ·PCL Color Technical Reference Guide* ·Printer Job Language Technical Reference Manual ·PCL Comparison Guide* ·PCL/PJL Technical Quick Reference Guide *Also available separately. Part number and description listed below. The PCL Color Technical Reference Guide (HP part number 5961-0635) explains the PCL 5 printer language for experienced users and programmers. The PCL Comparison Guide (HP part number 5010-3995) contains supplemental information for programming PCL 5 LaserJet printers. The HP Color LaserJet Printer Rear Feed Unit Installation Instructions (HP part number C3119-90900) lead you through the steps to install the optional rear feed unit on your printer. The HP JetDirect Printer Server Software Installation Guide provides complete network configuration instructions (packaged with the HP Color LaserJet 5M printers only). viEN

Contents Customer Support Options . . . . . . . . . . . . . . . . . . . . . . . . i-iii Book Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i-iv Illustration Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . i-v Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . i-vi 1Your Color LaserJet 5/5M Printer Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Key Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Locating printer features . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Controlling Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Color Support and Printer Speeds . . . . . . . . . . . . . . . . . . . . 1-6 2Common Printing Tasks Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Selecting Paper and Other Print Media . . . . . . . . . . . . . . . . . 2-2 Supported Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Loading Media in the Front Input Tray . . . . . . . . . . . . . . . . . 2-4 Loading Media in the Optional Rear Tray . . . . . . . . . . . . . . . . 2-6 Changing Media Type and Size . . . . . . . . . . . . . . . . . . . . . 2-8 Printing from an Input Tray . . . . . . . . . . . . . . . . . . . . . . . 2-10 Printing Using the Manual Feed Slot . . . . . . . . . . . . . . . . . . 2-11 Printing Transparencies from an Input Tray . . . . . . . . . . . . . . 2-13 Printing Transparencies Manually . . . . . . . . . . . . . . . . . . . . 2-16 Printing on Letterhead from the Front Tray . . . . . . . . . . . . . . 2-19 Printing on Letterhead from the Optional Rear Tray . . . . . . . . . . 2-22 Printing on Letterhead Using Manual Feed . . . . . . . . . . . . . . . 2-25 Changing print direction on a page . . . . . . . . . . . . . . . . . . . 2-27 3Using Color Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Colors Available with Your Printer . . . . . . . . . . . . . . . . . . . 3-2 Adjusting Print Color and Quality Settings . . . . . . . . . . . . . . . 3-2 Controlling Color Output . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 ColorSmart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Smooth and Detail Options . . . . . . . . . . . . . . . . . . . . . . 3-3 Grayscale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Matching Colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 ENContents-1

4Using Type Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Installing Fonts with HP FontSmart . . . . . . . . . . . . . . . . . . . 4-2 Using Internal Intellifont Typefaces . . . . . . . . . . . . . . . . . . . . 4-3 Using Internal TrueType Typefaces . . . . . . . . . . . . . . . . . . . . 4-3 Understanding Printer Defaults . . . . . . . . . . . . . . . . . . . . . . 4-4 Setting the default font . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Font Selection Priority . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 Selecting Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 Selecting fonts through application software . . . . . . . . . . . . . . 4-6 Selecting fonts through the control panel . . . . . . . . . . . . . . . 4-8 Printing a List of Available Printer Fonts . . . . . . . . . . . . . . . . . 4-9 Interpreting the PCL typeface list . . . . . . . . . . . . . . . . . . 4-10 Interpreting the PostScript typeface list . . . . . . . . . . . . . . . 4-11 Selecting PCL Fonts and Typefaces Using the Control Panel . . . . . 4-13 Using Fonts on a Network . . . . . . . . . . . . . . . . . . . . . . . . 4-15 Adding Support for Accessory Fonts to a Printer Driver . . . . . . . . 4-16 Check your current driver . . . . . . . . . . . . . . . . . . . . . . . 4-16 Using Special Effects with Type . . . . . . . . . . . . . . . . . . . . . 4-16 Hewlett-Packard Custom Font Services . . . . . . . . . . . . . . . . . 4-17 5Using the Control Panel Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 When to Use the Control Panel . . . . . . . . . . . . . . . . . . . . . . 5-2 Using the Control Panel in Shared Environments . . . . . . . . . . . . 5-3 Locating Control Panel Features . . . . . . . . . . . . . . . . . . . . . 5-4 Interpreting Control Panel Indicator Lights . . . . . . . . . . . . . . . 5-5 Resetting the Printer to User Defaults . . . . . . . . . . . . . . . . . . 5-6 Resetting the Printer to Factory Defaults . . . . . . . . . . . . . . . . . 5-7 PCL Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8 Changing Selections on the Control Panel . . . . . . . . . . . . . . . . 5-9 Print menu selections . . . . . . . . . . . . . . . . . . . . . . . . . 5-11 Config menu selections . . . . . . . . . . . . . . . . . . . . . . . . 5-12 Parallel Menu Selections . . . . . . . . . . . . . . . . . . . . . . . 5-12 Selecting an Input Tray . . . . . . . . . . . . . . . . . . . . . . . . . 5-13 Selecting Manual Feed . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15 Selecting an Output Bin . . . . . . . . . . . . . . . . . . . . . . . . . 5-16 Switching Printer Personalities . . . . . . . . . . . . . . . . . . . . . 5-18 Setting the I/O Timeout . . . . . . . . . . . . . . . . . . . . . . . . . 5-19 Setting the Power Save Mode . . . . . . . . . . . . . . . . . . . . . . 5-20 Running Printer Self Tests . . . . . . . . . . . . . . . . . . . . . . . . 5-21 Interpreting the PCL test page . . . . . . . . . . . . . . . . . . . . 5-22 Interpreting the PostScript test page . . . . . . . . . . . . . . . . . 5-23 Contents-2EN

6Maintaining Your Printer Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 Making Room for Printer Maintenance . . . . . . . . . . . . . . . . . 6-2 Cleaning Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3 Regular Maintenance Procedures . . . . . . . . . . . . . . . . . . . . 6-4 Cleaning the Toner Reservoir Area . . . . . . . . . . . . . . . . . . . 6-7 Performing Printer Maintenance . . . . . . . . . . . . . . . . . . . . . 6-8 Environmental Collection Program . . . . . . . . . . . . . . . . . . . 6-9 Locating Maintenance Units . . . . . . . . . . . . . . . . . . . . . . . 6-10 Replacing the Toner Collection Kit . . . . . . . . . . . . . . . . . . . . 6-11 Replacing the Coating Kit . . . . . . . . . . . . . . . . . . . . . . . . 6-15 Replacing the Black Developer . . . . . . . . . . . . . . . . . . . . . . 6-20 Replacing the Color Developer . . . . . . . . . . . . . . . . . . . . . . 6-25 Replacing the Drum . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-31 Replacing the Fuser . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-36 Replacing the Transfer Belt . . . . . . . . . . . . . . . . . . . . . . . 6-40 7Solving Printer Problems Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 Paper Jam Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 Paper Jam Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3 Clearing Manual Feed Input Jams . . . . . . . . . . . . . . . . . . . . 7-4 Clearing Rear Tray Input Jams . . . . . . . . . . . . . . . . . . . . . 7-6 Clearing Paper Pickup Area Jams . . . . . . . . . . . . . . . . . . . . 7-8 Clearing Image Transfer Area Jams . . . . . . . . . . . . . . . . . . . 7-10 Clearing Fusing and Paper Output Area Jams . . . . . . . . . . . . . 7-11 Common Causes of Media Jams . . . . . . . . . . . . . . . . . . . . . 7-13 Media Handling Problems . . . . . . . . . . . . . . . . . . . . . . . . 7-15 Printer Response Problems . . . . . . . . . . . . . . . . . . . . . . . . 7-19 Control Panel Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 7-23 Printer Self Test Problems . . . . . . . . . . . . . . . . . . . . . . . . 7-25 Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 7-26 Color Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . 7-37 Incorrect Printer Output . . . . . . . . . . . . . . . . . . . . . . . . . 7-39 Software Application Problems . . . . . . . . . . . . . . . . . . . . . . 7-42 Printer Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-43 ENContents-3

APrinter Supplies and Accessories BSelecting Paper and Other Print Media CEnvironmental Specifications DSIMM Installation EPrinter Interfaces FService and Support GColor Balance Adjustment Glossary Index Contents-4EN