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    							Patient Side Module, E-PSM, E-PSMP (Rev. 01) 45
    Document no. M1215098-002
    •Remove the module from the frame and plug it back again. Then perform  “Calibration 
    check”  (see the preceding page) to verify the new calibration.
    3.4.2 Temperature calibration
    NOTE: For the temperature calibration, separate, accurate test plugs (25 °C and 45 °C) are 
    needed. A test set of two plugs is available from GE Healthcare, order code 884515-HEL. 
    A Dual temperature adapter cable, order code 2016998-001 is also required for the 
    temperature calibration. 
    Calibrate the temperature, when the measured test values differ for more than ±0.1 °C, and 
    always after STP board replacement .
    1. Enter the STP service menu. 
    (
    Monitor Setup - Install/Service  (password 16-4-34) -  Service (password 26-23-8) - 
    Parameters ).
    2. Enter  Calibrations  menu.
    3. Choose  Protection OFF  in protect mode. 
    4. Select  Calibrate T1/Calibrate T2 .
    5. Insert calibration plug ( 25 °C) into T1/T2 connector.
    6. Push the ComWheel.
    7. Insert calibration plug ( 45 °C) into T1/T2 connector.
    8. Push the ComWheel.
    9. Choose  Protection ON  in protect mode. 
    3.4.3 Invasive pressure calibration
    NOTE: Before starting invasive pressure calibrati on, disconnect all patient cables and discharge 
    the patient.
    NOTE: For the Invasive pressure calibration a Dual InvBP adapter cable, order code 
    2005722-001, is needed.
    Calibrate the invasive pressure when the pressure transducer (probe) is replaced with a 
    different type of transducer, and when the STP board is replaced.
    1. Enter the STP service menu.
    (
    Monitor Setup - Install/Service  (password 16-4-34) -  Service (password 26-23-8) - 
    Parameters ).
    2. Enter  Calibrations  menu.
    3. Connect a pressure transducer with a pr essure manometer to the P1/P2 connector. 
    Choose Calibrate P1  or Calibrate P2 . Leave the transducer to room air pressure.
    4. Push the ComWheel to start zeroing.
    5. Supply a pressure of 100 mmHg to 300 mmHg to the transducer. The recommended  pressure is 200 mmHg.
    6. Set the pressure on the display to match the pressure reading on the manometer and  push the ComWheel. A tolerance of ±1 mmHg is allowed.
    7. The message ‘Calibrated’ will be displayed on the display. 
    						
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    46
    Document no. M1215098-002
    4Troubleshooting
    4.1 Troubleshooting charts
    See also the “User’s Reference Manual” for more troubleshooting procedures.
    4.1.1 NIBP
    ProblemCause What to do
    No NIBP value displayed NIBP not selected on screen. Check monitor setup.
    NIBP menu fading No E-PSM(P) module, module not 
    properly connected. Plug in the module.
    ‘Artifacts’ message Unsuccessful measurement due to  patient movement, shivering, 
    external artifact or weak signal. Check the patient status.
    ‘Weak pulsation’ message Weak or unstable oscillation pulses  due to:
    •artifacts 
    •weak pulse pressure due to 
    arrhythmias
    •improper cuff position or 
    attachment
    •too few pulses detected
    •weak or unusual blood 
    circulation
    •obese patient Check patient condition and retry.
    Check any leaks and retry.
    Use proper size of cuff. Check 
    attachment.
    Call service
    ‘Error X’ message NIBP hardware error.
    X = error number. See the description of the error message 
    code, the causes and the solutions listed 
    in the 
    “NIBP error code explanation”  
    chapter.
    ‘Cuff loose’ message 1. Hose and/or cuff not  connected. 1. Connect the hose and the cuff.
    2. Hose and cuff connected.  Reasons:
    - cuff loosely wrapped - Tighten the cuff.
    - leakage inside the shield, in the  Patient connector panel or 
    tubings connecting to the 
    module - Check the tubings inside the shield 
    and Patient connector panel, fix if 
    necessary.
    - leakage in cuff or hose - Replace cuff/hose.
    - leakage inside module - Check internal tubing and fix if 
    necessary.
    - pump does not work - Check pump connector; if OK, 
    replace the NIBP Pump Unit. 
    						
    							Patient Side Module, E-PSM, E-PSMP (Rev. 01) 47
    Document no. M1215098-002
    Cuff ID not working 1. Defective cuff ID holes in the 
    NIBP cuff hose - Replace NIBP cuff hose.
    2. NIBP flex board connector  wrongly connected - Check that the NIBP flex board 
    connector is properly connected to 
    the STP input board: all pins have to 
    be connected.
    3. Cuff ID switches defective - To  check the switches, attach a NIBP 
    cuff hose without the cuff ID and 
    check that the message ‘Select 
    inflation limit’ appears. If not, replace 
    the Front Panel Unit.
    4. NIBP ID switch cable (between  patient connector panel and the 
    module) broken or poorly 
    connected  - Check the cable, fix if necessary.
    ‘Air leakage’ message 1. Hose or cuff leaking. Reasons: 1. Replace cuff - cuff damaged - Replace cuff.
    - cuff connector damaged - Replace cu ff connector (if the fault is 
    in hose connector).
    - O-ring damaged or missing - Replace O-ring.
    - hose double connector damaged - Replace NIBP cuff hose.
    2. Hose and cuff OK. Reasons: 2.   Connect or replace tube
    - leakage in the tubes connecting  the patient connector panel and 
    the module - Check the tubes.
    - leakage inside the module - Replace the whole tubing.
    - tube disconnected or damaged - Fix connections.
    - manifold leaking - Replace the manifold.
    - tubes or valve(s) damaged - Replace tubes/valve(s).
    ‘Unable to measure Sys’ 
    message Systolic blood pressure probably 
    higher than the inflation pressure or 
    artifacts. Automatic retrial with increased 
    pressure.
    Problem Cause What to do 
    						
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    48
    Document no. M1215098-002
    ‘Cuff occlusion’ message 1. Cuff and/or hose occluded. Reason:
    - cuff tube kinked - Straighten tube.
    - tubes inside the shield kinked - Straighten tubes.
    - tubes inside module kinked - Straighten tubes.
    - occlusion inside/outside module - Remove occlusion.
    2.  Cuff, hose, and tubes OK. Reason:
    - fault in pressure transducer - Replace the NIBP board.
    - fault in A/D converter - Replace the NIBP board.
    - faulty calibration - Check calibration.
    ‘Calibration switch on’ 
    message EEPROM protection has been 
    handled by pressing module buttons
     
    Auto ON/OFF 
    and Start/Cancel 
    simultaneously for 3 seconds. Enables setting the protection OFF in the 
    Calibration
     menu. Press the buttons 
    again if you are not going to calibrate.
    ‘Calibration not protected’ 
    message. Calibration protection is set to OFF.
    Set the protection ON in the NIBP 
    Calibration menu.
    Problem Cause What to do 
    						
    							Patient Side Module, E-PSM, E-PSMP (Rev. 01) 49
    Document no. M1215098-002
    4.1.2 NIBP error code explanation
    Code Problem What to do
    0 RAM failure; memory failure Change the NIBP board.
    1 ROM checksum error; memory failure Change the NIBP board.
    2 Pump current failure Check short circuits. Change the NIBP board.
    3 Safety CPU internal test failure or pressure  sensor reference voltage failure Change the NIBP board.
    4 EEPROM protection error Press module buttons 
    Auto ON/OFF and Start/ 
    Cancel 
    simultaneously for 3 seconds.
    5 Calibration not protected Protect calibra tion by selecting Protection ON in 
    the NIBP calibration menu.
    6 Pressure sensors give different readings Try to remeasure. If the problem persists,  recalibrate. If the problem still persists, change 
    the NIPB board.
    7 Calibration failure Reset the module  and recalibrate. If this does not 
    help, change the NIBP board.
    8 Exhaust Valve occlusion Check and clean the tubing and air chamber. If  this does not help, change the NIBP board.
    9 Measurement related error Automatic recovery.
    10 EEPROM checksum error; memory failure Change the NIBP board.
    11 Auto zero range exceeded Calibrate the NIBP.
    12 Communication break; temporal break down of  communication from monitor detected Automatic recovery.
    13 Illegal neonate cuff with identifying magnet  connected Remove the cuff.
    14 Not in use Not in use
    15 Safety CPU pressure calibration error Recalibrate. If this does not help, change the  NIBP board.
    16 Communication error between CPUs Change the NIBP board.
    17 Safety CPU has cut down power from  pneumatics due to repeating safety limit 
    violations Reset the module. If the problem persists, change 
    the NIBP board. 
    						
    							E-modules
    50
    Document no. M1215098-002
    4.1.3 Pulse oximetry (SpO2) 
    ProblemCause What to do
    Message ‘NO PROBE’ No sensor connected to the module  SpO2 connector. Check sensor connections.
    Sensor faulty. Change the sensor.
    Flat cable connecting the SpO2 
    connector to the STP board loosen or 
    broken. Check the Flat cable, replace if 
    necessary.
    Message ‘PROBE OFF’ 
    though sensor properly 
    attached to the patient Unsuitable site.
    Try another site.
    Sensor faulty. Try another sensor.
    Sensor connection cable not 
    connected to sensor. Connect the cable to sensor.
    Finger sensor falls off Sensor is slippery. Wipe with 70% isopropyl alcohol and 
    allow drying.
    Finger is too thin or thick. Try other fingers, or other sensor types.
    Weak signal artifacts Poor perfusion. Try another place.
    Movement artifacts.
    Shivering.
    Message ‘NO PULSE’ Pulse search > 20 sec. and low SpO
    2 or 
    low pulse rate. Try other fingers.
    Message ‘ARTIFACT’ Pulse modulation exceeds the present  scale. Try another place or another sensor.
    Message ‘CHECK PROBE’ DC value not in balance. Try another sensor.
    Message ‘POOR SIGNAL’ Poor perfusion. Modulation (Red or Ired) < 0.25% Check that the sensor is positioned 
    correctly to the patient.
    Message ‘FAULTY PROBE’ Sensor is faulty. Change the sensor.
    No SpO
    2No waveform selected on screen. Check the selected SpO2 waveforms by 
    pressing 
    Monitor Setup key and 
    selecting  Screen 1 Setup -  Waveform 
    Fields .
    Wrong configuration setting. Check the configuration settings from  the STP/Calibrations menu (
    Monitor 
    Setup
     - Install/Service - Service - 
    Parameters ) 
    						
    							Patient Side Module, E-PSM, E-PSMP (Rev. 01) 51
    Document no. M1215098-002
    4.1.4 Invasive blood pressure
    ProblemCause What to do
    Abnormally low pressure Transducer wrongly positioned. Check mid-heart level and reposition  transducer.
    No pressure Defective transducer. Check transducer.
    No pressure module plugged in. Check the module.
    No waveform selected on screen. Check the selected pressure  waveforms by pressing 
    Monitor 
    Setup
     key and selecting  Screen 1 
    Setup -  Waveform Fields .
    Check that the pressure transducer is 
    open to the patient.
    Wrong configuration setting Check  the configuration setting from 
    the STP/Calibrations menu (
    Monitor 
    Setup
      - Install/Service - Service - 
    Parameters ).
    Flat cable connecting the patient 
    connector panel to the module loosen 
    or broken. Check the Flat cable, replace if 
    necessary.
    ‘Not zeroed’ message Measurement on, channel not zeroed. Zero the channel.
    ‘Zeroing failed’ message Unsuccessful zeroing of P1 /P2  (number field). Possibly due to pulsating pressure 
    waveform. Open the transducer to air 
    and zero the channel.
    Offset is > 150 mmHg. Open the 
    transducer to air and zero the channel.
    Defective transducer. Replace it and 
    zero the channel.
    ‘Calibration failed’ message Unsuccessful calibration of P1/P2  (number field), possibly due to a 
    pulsating waveform Turn the transducer to 
    sphygmomanometer and try again 
    (zeroing takes place first).
    Gain is beyond the limits (± 20% of the 
    default gain). Replace the transducer.
    Out of range < 40 mmHg Measurement pressure is beyond the  measurement range. Check the transducer level. Zero the 
    channel.
    Out of range > 320 mmHg Measurement pressure is beyond the  measurement range. Check the transducer level. Zero the 
    channel. The patient may also have 
    high pressure.
    Zero adj. > 100 mmHg Offset when zeroing is > 100 mmHg  (but < 150 mmHg) from the absolute 
    zero of the module (with default gain). Check the transducer. The waveform 
    may hit the top and the numeric 
    display not shown.
    Out of range Measured pressure is beyond the  internal measurement range of the 
    module. The waveform hits the top and the 
    numeric display not shown. Check the 
    transducer and its level. Zero the 
    channel. 
    						
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    Document no. M1215098-002
    4.2 Troubleshooting flowcharts
    4.2.1 Troubleshooting for NIBP parameter
     
    Figure 13 Troubleshooting flowchart for NIBP parameter
    Insert new module and turn
    power on.
    Does fault still appear?
    Module ID on screen?Does another
    module work in
    same slot?
    Error message on screen?
    See error code explanation inservice manual and fix it.
    Do they work?
    Check tubes and connectors.
    Find leak and fix it.Leak test in Service Menu OK?
    Pump check in
    Service Menu OK?
    Key check in
    Service Menu OK?Check keyboard connector. IfOK, change
    front panel.
    OK?
    NO
    YES
    YES NO
    NO
    NO YESNO NO
    YES
    YES
    YES NO
    Check pumpconnector.
    If OK, change
    pump.
    YES
    START
    NO
    OK?
    Replace
    the module.
    Check and
    replace
    NIBP board.
    NO
    PSM_module_troubles_flowch.vsd
    NO
    Fault not in original module
    Start NIBP
    without hoseCuff loose
    message appears on screen?
    Check and replace
    - STP Input Board
    - NIBP flex board
    - connectors
    YES NO
    Cuff ID OK but measurement
    does not work 
    						
    							Patient Side Module, E-PSM, E-PSMP (Rev. 01) 53
    Document no. M1215098-002
    4.2.2 Troubleshooting for ESP parameters
     
    Figure 14 Troubleshooting flowchart for ESP Parameters
    Is it correct?Select the correctconfiguration
    YES NO
    Does another
    module work in same slot?
    ECG module ID
    on screen?
    Remove
    ECG boardSTP module ID on screen?
    Replace STP
    board
    Replace ECG board
    Check front panel
    key functions in
    Service menu
    Do
    they wo rk?
    Che ck front panel unit,
    ECG board, and STP board
    to find culprit. Replace if
    necessary. NO
    NO
    YES
    Has SpO
    2
    measurement
    failed?
    Re place
    STP board
    Replace
    STP bo ard
    YES NO
    YES
    Has Temp
    measu reme nt failed?
    Replace
    ECG boardYES NO
    Has ECG
    measurement failed?Replace
    STP board
    YES
    Has STP
    board failed?Replac e
    STP board NO
    NO
    YESHa s i nv BP
    measurement failed?
    YES
    YES
    Enter the
    Service menu
    PSM_NESTPR_MESTPR_trouble
    s_flowch.vsd
    Possibly fault in module with
    ESTPR parameters.
    Insert module and turn power on
    Fault not inmodule
    Does fault
    still
    appear?
    NIBP
    module ID on screen?
    STP
    module ID
    on screen?
    YES
    YES YES
    YES
    NO
    NO
    NO
    Does another
    module work in
    same slot?NORemove
    NIBP boardYES
    NO
    Check module configuration in Service
    menu (ESTPR/S/TP/Calibrations) 
    						
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    Document no. M1215098-002
    5 Earlier revisions
    Patient Side Modules E-PSM, E-PSMP (Rev. 00) 
    						
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