Epson Wf 3520 Manual
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• Check thatthecable connecting yourtelephone walljack toyour products LINEportissecure. • Print afax connection reportusingyourproduct controlpanelorfax software tohelp diagnose the problem. • Verify thatthetelephone walljack works byconnecting aphone toitand testing it. • Ifyou connected yourproduct toaDSL phone line,youmust connect aDSL filtertothe phone jackto enable faxingovertheline. Contact yourDSLprovider forthe necessary filter. • Try lowering yourproducts faxspeed setting. • Make suretheerror correction modesetting isturned onifyou aretrying tosend orreceive acolor fax. Note: Ifyour product isconnected toaVoIP (Voice overInternet Protocol) phoneline,keep inmind that fax machines aredesigned towork overanalog phonelines.Epson cannot guarantee thatfax transmission willwork when usingVoIP. If your phone lineincludes voicemailanswering services,callsorfaxes maybeinadvertently received by your voice mailservice. Parent topic:Solving FaxingProblems Related tasks Connecting aTelephone orAnswering Machine Receiving FaxesAutomatically (AutoAnswer) Selecting FaxCommunication Settings Printing FaxReports Related topics Loading Paper Cannot Receive FaxeswithaTelephone Connected toYour Product Make sureyourtelephone isconnected toyour products EXTport. Note: When answering acall that isafax, wait until theproducts LCDscreen displays amessage thata connection hasbeen made before youhang up. Parent topic:Solving FaxingProblems Related tasks Connecting aTelephone orAnswering Machine 301
Solving Memory CardProblems Check thesesolutions ifyou have problems usingmemory cardswithyour product. Memory CardDoes NotFitInto aSlot Cannot VieworPrint Photos fromaMemory Card Cannot Transfer PhotosToorFrom aMemory Card Cannot AccessMemory CardFrom aNetworked Mac Parent topic:Solving Problems Memory CardDoes NotFitInto aSlot If a memory carddoes notfitproperly inaslot, donot force itin. You may need touse anadapter with your memory card. Parent topic:Solving Memory CardProblems Related tasks Inserting aMemory Card Cannot VieworPrint Photos fromaMemory Card If you cannot vieworprint photos fromamemory cardinserted inyour product, trythese solutions: • Make sureyourmemory cardiscompatible withtheproduct. • Make surethefiles onyour memory cardareinthe correct format. • Ifyou have toomany photos onyour memory card,youmay notsee allthe photos youexpect ormay be prompted toselect agroup ofphotos bydate. Reduce thenumber ofphotos onyour cardorselect one group ofphotos atatime. Check thememory cardspecifications forthe maximum numberof photos. Parent topic:Solving Memory CardProblems Related tasks Inserting aMemory Card Cannot Transfer PhotosToorFrom aMemory Card If you have problems transferring photostoor from amemory cardinserted inyour product, trythese solutions: • Make sureyourmemory cardiscompatible withtheproduct. • Make sureyourproduct issecurely connected toyour computer. 302
• Ifyou aretransferring photostothe memory card,check thememory cardswrite-protect tabtomake sure itis set toallow writing tothe card. • Make surethatthefilesharing settingforyour product isset correctly. Parent topic:Solving Memory CardProblems Related tasks Inserting aMemory Card Cannot Access Memory CardFrom aNetworked Mac If you cannot access amemory cardinserted inyour product fromaMac connected toyour product over a network, trythese solutions: • You may have dragged theMemory Cardapplication icontothe Trash. Check theTrash contents and restore theicon, ifpossible. Parent topic:Solving Memory CardProblems When toUninstall YourProduct Software If you have aproblem thatrequires youtouninstall andre-install yoursoftware, followtheinstructions for your operating system. Uninstalling ProductSoftware -Windows Uninstalling ProductSoftware -Mac OSX Parent topic:Solving Problems Uninstalling ProductSoftware -Windows You canuninstall andthen re-install yourproduct software tosolve certain problems. 1. Turn offthe product. 2. Disconnect anyinterface cables. 3. Doone ofthe following: • Windows 8:Navigate tothe Start screen, right-click thescreen, andselect Allapps .Select Control Panel>Programs >Programs andFeatures .Select thenuninstall optionforyour Epson product, thenselect Uninstall/Change . Note: Ifyou seeaUser Account Controlwindow, clickYesorContinue . 303
Select yourproduct again,ifnecessary, thenselect OK,and click Yestoconfirm the uninstallation. • Windows (otherversions) :Click orStart ,and select AllPrograms orPrograms .Select EPSON ,select yourproduct, thenclick EPSON PrinterSoftware Uninstall. Note: Ifyou seeaUser Account Controlwindow, clickYesorContinue . In the next window, selectyourproduct andclick OK.Then follow anyon-screen instructions. 4. Doone ofthe following touninstall EpsonEventManager, thenfollow anyon-screen instructions: • Windows 8:Select Epson EventManager andclick Uninstall . • Windows 7or Windows Vista:Open theWindows ControlPanelutility.Select Programs and Features .(In Classic view,select Programs andclick Uninstall aprogram .)Select Epson Event Manager andclick Uninstall/Change . • Windows XP:Open theWindows ControlPanelutility.Double-click AddorRemove Programs . Select Epson EventManager andclick Change/Remove . 5. Doone ofthe following touninstall EpsonScan,thenfollow anyon-screen instructions: • Windows 8:Select EPSON Scanandclick Uninstall/Change . • Windows 7or Windows Vista:Select EPSON Scanandclick Uninstall/Change . • Windows XP:Select EPSON Scanandclick Change/Remove . 6. Restart yourcomputer, thenseetheStart Here sheet tore-install yoursoftware. Note: Ifyou findthat re-installing yourproduct software doesnotsolve aproblem, contactEpson. Parent topic:WhentoUninstall YourProduct Software Uninstalling ProductSoftware -Mac OSX In most cases, youdonot need touninstall yourproduct software beforere-installing it.However, you can download theUninstaller utilityfromtheEpson support website touninstall yourproduct software as described here. Note: Ifyou findthat re-installing yourproduct software doesnotsolve aproblem, contactEpson. 1. Todownload theUninstaller utility,visittheEpson download site(U.S. downloads orCanadian downloads ). 304
2. Follow theinstructions onthe screen toinstall theUninstaller utility. 3. Quit allapplications currentlyrunningonyour Mac. 4. Double-click theUninstaller icon. 5. Select thecheckbox foreach software programyouwant touninstall. 6. Click Uninstall . 7. Follow theon-screen instructions touninstall thesoftware. 8. Toreinstall yourproduct software, seetheStart Here sheet forinstructions. Note: Ifyou uninstall theprinter driverandyour product nameremains inthe Print &Fax orPrint &Scan window, selectyourproduct nameandclick the–(remove) icontoremove it. Parent topic:WhentoUninstall YourProduct Software Where toGet Help If you need tocontact Epsonfortechnical supportservices, usethefollowing supportoptions. Internet Support Visit Epsons supportwebsite atwww.epson.com/support (U.S.)orwww.epson.ca/support (Canada)for solutions tocommon problems. Youcandownload driversanddocumentation, getFAQs and troubleshooting advice,ore-mail Epson withyour questions. Speak toaSupport Representative Before youcallEpson forsupport, pleasehavethefollowing information ready: • Product name • Product serialnumber (located onalabel onthe product) • Proof ofpurchase (suchasastore receipt) anddate ofpurchase • Computer configuration • Description ofthe problem Then call: • U.S.: (562) 276-4382, 6AM to8PM, Pacific Time,Monday throughFriday,and7AM to4PM, Pacific Time, Saturday 305
• Canada: (905)709-3839, 6AM to8PM, Pacific Time,Monday throughFriday,and7AM to4PM, Pacific Time,Saturday Days andhours ofsupport aresubject tochange withoutnotice.Tollorlong distance chargesmay apply. Purchase SuppliesandAccessories You canpurchase genuineEpsoninkand paper atEpson Supplies Centralatwww.epson.com/ink3 (U.S. sales) orwww.epson.ca (Canadiansales).Youcanalso purchase suppliesfromanEpson authorized reseller.Tofind thenearest one,call800-GO-EPSON (800-463-7766). Parent topic:Solving Problems 306
Technical Specifications These sections listthe technical specifications foryour product. Note: Epson offersarecycling programforend oflife products. Pleasegotowww.epson.com/recycle for information onhow toreturn yourproducts forproper disposal. Windows SystemRequirements Mac System Requirements Printing Specifications Scanning Specifications Automatic Document Feeder(ADF)Specifications Fax Specifications Paper Specifications Printable AreaSpecifications Ink Cartridge Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications External USBDevice Specifications Memory CardSpecifications Network Interface Specifications Safety andApprovals Specifications Windows SystemRequirements To use your product anditssoftware, yourcomputer shoulduseone ofthese Microsoft operating systems: • Windows 8 • Windows 7 • Windows Vista • Windows XPProfessional x64Edition • Windows XPSP3 307
Note: VisitEpsons supportwebsite atwww.epson.com/support (U.S.)orwww.epson.ca/support (Canada) forthe latest incompatibility anddrivers foryour product. Parent topic:Technical Specifications Mac System Requirements To use your product anditssoftware, yourMacshould useone ofthese operating systems: • Mac OSX10.5.8 • Mac OSX10.6.x • Mac OSX10.7.x • Mac OSX10.8.x Note: VisitEpsons supportwebsite atwww.epson.com/support (U.S.)orwww.epson.ca/support (Canada) forthe latest incompatibility anddrivers foryour product. Parent topic:Technical Specifications Printing Specifications Paper path WF-3520: Papercassette, frontentry WF-3530: Papercassettes, frontentry Rear paper feedslot,topentry Capacity 1.08 inches (27.5mm)stack thickness forpaper cassette Approximately 250sheets at17 lb(64 g/m2 ) to 24 lb(90 g/m2 ) 0.12 inch(0.3mm) paper thickness forrear paper feedslot(one sheet) Parent topic:Technical Specifications Scanning Specifications Scanner type Flatbed, color Photoelectric device CIS 308
Effective pixels 10200 ×14040 pixelsat1200 dpi Document size Maximum: 8.5×11.7 inches (216×297 mm) Scanner glass:USletter orA4 Scanning resolution 1200 dpi(main scan) 2400 dpi(sub scan) Output resolution 50 to4800, 7200,and9600 dpi (50 to4800 dpiin1dpi increments) Image data 16 bits perpixel percolor internal 8 bits perpixel percolor external (maximum) Light source LED Note: Scanning areamayberestricted ifresolution settingistoo large. Parent topic:Technical Specifications Automatic DocumentFeeder(ADF)Specifications Paper input Faceup loading Paper output Facedown ejection Paper size US letter, legal,orA4 size Paper type Plain paper Paper weight 17 lb(64 g/m2 ) to 24 lb(95 g/m2 ) Sheet feeding capacity Stack thickness: 0.12inch(3mm) Approximately 30sheets (USletter orA4) or10 sheets (legal) Note: Two-sided scanningisnot available forlegal-size originals. Parent topic:Technical Specifications 309
Fax Specifications Fax type Black-and-white andcolor faxcapability Support line Household phoneline Speed Up to33.6 kbps Resolution Monochrome Standard: 203×98 dpi Fine: 203×196 dpi Photo: 203×196 dpi Color Fine: 200×200 dpi Photo: 200×200 dpi Error correction mode CCITU/ITU Group3fax with error correction mode Speed dial/group dialnumbers Up to100 (combined) Page memory Up to180 (ITU-T No.1chart ) Redial 2 times (with1minute interval) Interface RJ-11 Phone Line RJ-11 Telephone setconnection Parent topic:Technical Specifications Paper Specifications Note: Sincethequality ofany particular brandortype ofpaper maybechanged bythe manufacturer at any time, Epson cannot guarantee thequality ofany non-Epson brandortype ofpaper. Always testa sample ofpaper stockbefore purchasing largequantities orprinting largejobs. 310