Epson Wf 3520 Manual
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Faint Printout orPrintout HasGaps Grainy Printout Incorrect Colors Parent topic:Solving Problems White orDark Lines inPrintout If you notice whiteordark lines inyour prints (alsocalled banding), trythese solutions beforeyoureprint: • Run anozzle checktosee ifany ofthe print head nozzles areclogged. Thenclean theprint head, if necessary. • Make surethepaper typesetting matches thetype ofpaper youloaded. • Make sureyouloaded theprintable sideofthe paper correctly foryour product. • Turn offany high speed settings inyour product software. • Align theprint head. • You may need toreplace theinkcartridges. Parent topic:Solving PrintQuality Problems Related concepts Print Head Alignment Print Head Cleaning Print Head Nozzle Check Related tasks Selecting Additional LayoutandPrint Options -Windows Blurry orSmeared Printout If your printouts areblurry orsmeared, trythese solutions: • Make sureyourpaper isnot damp, curled, old,orloaded incorrectly inyour product. • Use asupport sheetwithspecial paper,orload special paperonesheet atatime. • Make sureyourpaper meets thespecifications foryour product. • Use Epson papers toensure propersaturation andabsorption ofgenuine Epsoninks. • Make surethepaper typesetting inyour product software matches thetype ofpaper youloaded. • Remove eachsheet fromtheoutput trayasitis printed. 291
• Avoid handling printouts onglossy paperrightafter printing toallow theinktoset. • Turn offany high speed settings inyour product software. • Ifyou print onboth sides ofasheet ofpaper, smudges mayappear onthe reverse sideofheavily saturated ordark images. Ifone side ofasheet willcontain alighter image ortext, print thatside first. Adjust thePrint Density and/orInkDrying Timesettings. • Run anozzle checktosee ifany ofthe print head nozzles areclogged. Thenclean theprint head, if necessary. • Align theprint head. • Clean thepaper path. Note: Yourproduct willnot operate properly whiletiltedatan angle. Placeiton aflat, stable surface that extends beyondthebase ofthe product inall directions. Parent topic:Solving PrintQuality Problems Related concepts Print Head Alignment Print Head Cleaning Print Head Nozzle Check Related references Double-sided PrintingOptions andAdjustments -Mac OSX Related tasks Selecting BasicPrintSettings -Windows Selecting BasicPrintSettings -Mac OSX Selecting Additional LayoutandPrint Options -Windows Selecting Double-sided PrintingSettings -Windows Cleaning thePaper Path Related topics Loading Paper Faint Printout orPrintout HasGaps If your printouts arefaint orhave gaps, trythese solutions: • Run anozzle checktosee ifany ofthe print head nozzles areclogged. Thenclean theprint head, if necessary. 292
• The inkcartridges maybeold orlow onink, and youmay need toreplace them. • Make surethepaper typesetting matches thetype ofpaper youloaded. • Make sureyourpaper isnot damp, curled, old,orloaded incorrectly inyour product. • Align theprint head. • Clean thepaper path. Parent topic:Solving PrintQuality Problems Related concepts Print Head Alignment Print Head Cleaning Print Head Nozzle Check Related tasks Selecting BasicPrintSettings -Windows Selecting BasicPrintSettings -Mac OSX Cleaning thePaper Path Related topics Replacing InkCartridges andMaintenance Boxes Loading Paper Grainy Printout If your printouts aregrainy, trythese solutions: • Make sureyouloaded theprintable sideofthe paper correctly foryour product. • Select ahigher printquality setting andturn offany high speed settings inyour product software. • Run anozzle checktosee ifany ofthe print head nozzles areclogged. Thenclean theprint head, if necessary. • Align theprint head. • You may need toincrease theimage resolution orprint asmaller size;seeyour software documentation. Parent topic:Solving PrintQuality Problems Related concepts Print Head Alignment Print Head Cleaning 293
Print Head Nozzle Check Related tasks Selecting BasicPrintSettings -Windows Selecting Additional LayoutandPrint Options -Windows Selecting BasicPrintSettings -Mac OSX Selecting PrintingPreferences -Mac OSX Related topics Loading Paper Incorrect Colors If your printouts haveincorrect colors,trythese solutions: • Make suretheBlack/Grayscale orGrayscale settingisnot selected inyour printer software. • Run anozzle checktosee ifany ofthe print head nozzles areclogged. Thenclean theprint head, if necessary. • The inkcartridges maybeold orlow onink, and youmay need toreplace them. • Your printed colorscannever exactly matchyouron-screen colors.However, youcanuseacolor management systemtoget asclose aspossible. Tryusing thecolor management optionsinyour printer software. • For best results, usegenuine Epsoninkand paper. Parent topic:Solving PrintQuality Problems Related concepts Print Head Cleaning Print Head Nozzle Check Related tasks Selecting BasicPrintSettings -Windows Selecting Additional LayoutandPrint Options -Windows Selecting BasicPrintSettings -Mac OSX Managing Color-Mac OSX Related topics Replacing InkCartridges andMaintenance Boxes 294
Solving Scanning Problems Check thesesolutions ifyou have problems scanningwithyour product. Scanning SoftwareDoesNotOperate Correctly Cannot StartEpson Scan Parent topic:Solving Problems Scanning SoftwareDoesNotOperate Correctly If your scanning softwaredoesnotoperate correctly, trythese solutions: • Make sureyourcomputer hasadequate memoryandmeets thesystem requirements foryour operating system. • Make sureyourcomputer isnot running inapower-saving mode,suchassleep orstandby. Ifso, wake yoursystem andrestart yourscanning software. • Ifyou upgraded youroperating systembutdidnot reinstall yourscanning software, tryreinstalling it. Note: WithMacOSX10.6, 10.7,or10.8, inaddition toscanning withImage Capture, youcan download andinstall Epson Scanscanning software. EpsonScanprovides additional image adjustment andphoto correction featuresforenhancing scannedimages,andprovides aninterface for TWAIN-compliant OCRscanning software, suchasABBYY FineReader. Todownload Epson Scan, visitEpsons driverdownload site(U.S. downloads orCanadian downloads ). Parent topic:Solving Scanning Problems Related concepts When toUninstall YourProduct Software Related tasks Scanning withMac OSX10.6/10.7/10.8 UsingImage Capture Cannot StartEpson Scan If you cannot startEpson Scan,trythese solutions: • Make sureyourproduct isturned onand anyinterface cablesaresecurely connected atboth ends. • Make sureEpson Scanisselected inyour scanning program. • Make sureyourcomputer isnot running inapower-saving mode,suchassleep orstandby. Ifso, wake yoursystem andrestart Epson Scan. • Check theconnection settingandtesttheconnection usingEpson ScanSettings: 295
Windows 8:Navigate tothe Start screen andselect EPSON ScanSettings .Make surethecorrect Connection settingisselected, thenclicktheTest button. Windows (otherversions) :Click orStart >All Programs orPrograms >EPSON >EPSON Scan >EPSON ScanSettings .Make surethecorrect Connection settingisselected, thenclickthe Test button. Mac OSX:Open theApplications folder,clickEpson Software ,and click EPSON ScanSettings . Make surethecorrect Connection settingisselected, thenclicktheTest button. • Make sureyoudonot have multiple versions ofEpson Scaninstalled. Ifyou do,uninstall bothversions and install oneversion. • Ifyou upgraded youroperating systembutdidnot reinstall EpsonScan,tryreinstalling it. Note: WithMacOSX10.6, 10.7,or10.8, inaddition toscanning withImage Capture, youcandownload and install Epson Scanscanning software. EpsonScanprovides additional imageadjustment andphoto correction featuresforenhancing scannedimages,andprovides aninterface forTWAIN-compliant OCR scanning software, suchasABBYY FineReader. Todownload EpsonScan,visitEpsons driver download site(U.S. downloads orCanadian downloads ). Parent topic:Solving Scanning Problems Related tasks Starting aScan Using theEpson ScanIcon Scanning withMac OSX10.6/10.7/10.8 UsingImage Capture Solving Scanned ImageQuality Problems Check thesesections ifa scanned imageonyour computer screenhasaquality problem. Image Consists ofaFew Dots Only Line ofDots Appears inAll Scanned Images Straight Linesinan Image Appear Crooked Image isDistorted orBlurry Image Colors arePatchy atthe Edges Image isToo Dark Back ofOriginal ImageAppears inScanned Image Ripple Patterns Appearinan Image Scanned ImageColors DoNot Match Original Colors Scan AreaisNot Adjustable inThumbnail Preview 296
Scanned ImageEdges areCropped Parent topic:Solving Problems Image Consists ofaFew Dots Only If your scanned imageconsists onlyofafew dots, trythese solutions: • Make sureyouplaced youroriginal forscanning facingthecorrect way. • Ifyou arescanning usingtheEpson ScanBlack &White setting, adjusttheThreshold settingand scan again. Parent topic:Solving Scanned ImageQuality Problems Related topics Placing Originals onthe Product Line ofDots Appears inAll Scanned Images If a line ofdots appears inall your scanned images,cleanthescanner glasswithasoft, dry,lint-free cloth oruse asmall amount ofglass cleaner onthe cloth, ifnecessary. Papertowels arenot recommended. Caution: Donot spray glasscleaner directlyonthe scanner glass. Parent topic:Solving Scanned ImageQuality Problems Related tasks Cleaning YourProduct Straight Linesinan Image Appear Crooked If straight linesinan original appearcrooked inascanned image,makesuretoplace youroriginal straight whenyouscan it. Parent topic:Solving Scanned ImageQuality Problems Related topics Placing Originals onthe Product 297
Image isDistorted orBlurry If a scanned imageappears distorted orblurry, trythese solutions: • Make sureyouroriginal isnot wrinkled orwarped. Thismay prevent theoriginal fromlaying flatonthe scanner glass. • Do not move youroriginal oryour product duringscanning. • Your product willnot operate properly whiletiltedatan angle. Placeiton aflat, stable surface that extends beyondthebase ofthe product inall directions. • Adjust theseEpson Scansettings (ifavailable) andtryscanning again: • Select theUnsharp Masksetting. • Adjust theAuto Exposure setting. • Increase theResolution setting. Parent topic:Solving Scanned ImageQuality Problems Related topics Selecting EpsonScanSettings Image Colors arePatchy atthe Edges If you arescanning athick orwarped original, coveritsedges withpaper toblock external lightasyou scan it. Parent topic:Solving Scanned ImageQuality Problems Image isToo Dark If your scanned imageistoo dark, trythese solutions: • Adjust theseEpson Scansettings (ifavailable) andtryscanning again: • Auto Exposure • Brightness • Histogram Adjustment • Check thebrightness andcontrast settingsofyour computer monitor. Parent topic:Solving Scanned ImageQuality Problems Related topics Selecting EpsonScanSettings 298
Back ofOriginal ImageAppears inScanned Image If an image fromtheback ofathin original appears inyour scanned image,placeapiece ofblack paper on the back ofthe original andscan itagain. Parent topic:Solving Scanned ImageQuality Problems Ripple Patterns Appearinan Image You may seearipple pattern (calledamoir é) in scanned imagesofprinted documents. Thisiscaused by interference fromdiffering pitchesinthe scanners screenandyour originals halftonescreen.To reduce thiseffect, adjusttheseEpson Scansettings (ifavailable) andtryscanning again: • Select theDescreening setting. • Select alower Resolution setting. Parent topic:Solving Scanned ImageQuality Problems Related topics Selecting EpsonScanSettings Scanned ImageColors DoNot Match Original Colors Printed colorscannever exactly matchthecolors onyour computer monitorbecause printersand monitors usedifferent colorsystems: monitorsuseRGB (red,green, andblue) andprinters typically use CMYK (cyan,magenta, yellow,andblack). Check thecolor matching andcolor management capabilitiesofyour computer, displayadapter, andthe software youareusing tosee ifthey areaffecting thepalette ofcolors youseeonyour screen. To adjust thecolors inyour scanned image,adjusttheseEpson Scansettings (ifavailable) andtry scanning again: • Change theImage Typesetting andexperiment withdifferent combinations ofthe next settings. • Adjust theTone Correction setting. • Adjust theAuto Exposure setting. Parent topic:Solving Scanned ImageQuality Problems Related topics Selecting EpsonScanSettings 299
Scan AreaisNot Adjustable inThumbnail Preview If you cannot adjustthescan areawhile viewing aThumbnail previewinEpson Scan,trythese solutions: • Create ascan areabydrawing amarquee onyour preview imageandadjusting itas necessary. • Switch toNormal preview mode,ifavailable, andpreview yourimage again. Parent topic:Solving Scanned ImageQuality Problems Related concepts Image Preview Guidelines Related tasks Selecting aScan Area-Office Mode Scanning inHome Mode Scanning inProfessional Mode Scanned ImageEdges areCropped If the edges ofascanned imagearecropped, makesureyouroriginal isplaced correctly forscanning. If necessary, moveyouroriginal awayfromtheedges ofthe scanner glassslightly. Parent topic:Solving Scanned ImageQuality Problems Related topics Placing Originals onthe Product Solving FaxingProblems Check thesesolutions ifyou have problems faxingwithyour product. Cannot SendorReceive Faxes Cannot Receive FaxeswithaTelephone Connected toYour Product Parent topic:Solving Problems Cannot SendorReceive Faxes If you cannot sendorreceive faxes,trythese solutions: • Make suretherecipients faxmachine isturned onand working. • Make surepaper isloaded correctly inyour product. • Make sureAuto Answer modeisturned ontoreceive faxesautomatically. Checkyourproduct control panel tosee ifthis mode isturned on. 300