Epson Wf 3520 Manual
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6. Carefully removeanyjammed pagesinthe direction shown. 281
7. Close thedocument cover. 8. Raise theADF input tray. 9. Carefully removeanyjammed pages. 10. Lower theADF input traytoits original position. 282
11. Reload youroriginals. Caution: Makesureyoudonot load theADF beyond itscapacity foryour paper size.Alsomake sure your originals arenotbent, folded, orcurled anddonot have tape, staples, orother materials that could obstruct thefeeder. 12. Follow theprompts onthe LCD screen toclear anyerror messages. Ifyou stillsee apaper jam message, checktheother paper jamsolutions. Parent topic:Solving PaperProblems Paper Ejection Problems If you have problems withpaper ejecting properly, trythese solutions: • Ifpaper doesnoteject fully,youmay have setthe wrong papersize.Cancel printing toeject thepaper. Select thecorrect papersizewhen youreprint. • Ifpaper iswrinkled whenitejects, itmay bedamp ortoo thin. Load newpaper andbesure toselect the correct papertypesetting whenyoureprint. Parent topic:Solving PaperProblems Related tasks Cancelling PrintingUsingaProduct Button Related topics Loading Paper Solving Problems PrintingfromaComputer Check thesesections ifyou have problems whileprinting fromyourcomputer. Nothing Prints Product IconDoes NotAppear inWindows Taskbar Error AfterCartridge Replacement Printing isSlow Parent topic:Solving Problems Nothing Prints If you have sentaprint joband nothing prints,trythese solutions: • Make sureyourproduct isturned on. 283
• Make sureanyinterface cablesareconnected securelyatboth ends. • Ifyou connected yourproduct toaUSB hub,make sureitis afirst-tier hub.Ifitstill does notprint, connect yourproduct directlytoyour computer insteadofthe hub. • Run aproduct checktosee ifa test page prints. Ifthe test page prints, checktosee ifyour product software isinstalled correctly. • In Windows, makesureyourproduct isselected asthe default printer. • In Windows, clearanystalled printjobsfrom theWindows Spooler: • Windows 8:Navigate tothe Start screen, right-click thescreen, andselect Allapps .Select Control Panel>Hardware andSound >Devices andPrinters .Right-click yourproduct name, select Seewhats printing ,and select yourproduct nameagainifnecessary. Right-clickthestalled print job,click Cancel ,and click Yes. • Windows 7:Click andselect Devices andPrinters .Right-click yourproduct name,selectSee whats printing ,and select yourproduct nameagain, ifnecessary. Right-clickthestalled printjob, click Cancel ,and click Yes. • Windows Vista:Click andselect Control Panel.Click Printer underHardware andSound , right-click yourproduct name,andselect Open.Right clickthestalled printjob,click Cancel ,and click Yes. • Windows XP:Click Start andselect Printers andFaxes .(Or open theControl Panel,select Printers andOther Hardware ,if necessary, andselect Printers andFaxes .)Right-click your product name,selectOpen,right-click thestalled printjob,click Cancel ,and click Yes. Parent topic:Solving Problems PrintingfromaComputer Related tasks Running aProduct Check Product IconDoes NotAppear inWindows Taskbar If you donot see your product iconinthe Windows taskbar,firsttryrestarting yourcomputer. Ifthat does not work, trythis solution: 1. Do one ofthe following: • Windows 8:Navigate tothe Start screen, right-click thescreen andselect Allapps .Select Control Panel>Hardware andSound >Devices andPrinters . • Windows 7:Click andselect Devices andPrinters . • Windows Vista:Click ,select Control Panel,and click Printer underHardware andSound . 284
• Windows XP:Click Start andselect Printers andFaxes .(Or open theControl Panel,select Printers andOther Hardware ,if necessary, andPrinters andFaxes .) 2. Right-click yourproduct name,selectPrinting Preferences ,and select yourproduct nameagainif necessary. 3. Click theMaintenance tab. 4. Click theExtended Settingsbutton. 5. Click theMonitoring Preferences button. 6. Click theShortcut Iconbox. 7. Click OKtoclose theopen program windows. Parent topic:Solving Problems PrintingfromaComputer Error AfterCartridge Replacement If you seeanerror lightorerror message afteryoureplace anink cartridge, followthesesteps: 1. Make suretheprint head isin the inkcartridge replacement position.(Theinkcartridge holdershould be beneath thecutout inthe product case,allowing accesstothe cartridges.) Note: Ifthe print head isnot inthe inkcartridge replacement position,followtheinstructions on replacing anink cartridge inthis manual tomove it. 2. Remove andreinsert theinkcartridge youreplaced, makingsuretopush itall the way intoitsslot. 3. Complete theinkcartridge installation steps. Parent topic:Solving Problems PrintingfromaComputer Related tasks Running aProduct Check Printing isSlow If printing becomes slow,trythese solutions: • Make sureyoursystem meetstherequirements foryour operating system.Ifyou areprinting ahigh- resolution image,youmay need more thantheminimum requirements. Ifnecessary, increaseyour systems memory. • Ifyou areusing Windows 7,close theDevices andPrinters windowbeforeyouprint. • Clear space onyour hard drive orrun adefragmentation utilitytofree upexisting space. 285
• Close anyprograms youarenotusing whenyouprint. • Ifyour product isconnected toaUSB hub,connect itdirectly toyour computer instead. • Ifprinting becomes slowerafterprinting continuously foralong time, theproduct mayhave automatically sloweddowntoprotect theprint mechanism fromoverheating orbecoming damaged. Let theproduct restwith thepower onfor 30minutes, thentryprinting again. For thefastest printing, selectthefollowing settingsinyour product software: • Make surethepaper typesetting matches thetype ofpaper youloaded. • Turn onany high speed settings inyour product software. • Select alower printquality setting. • Windows :Click theMaintenance tab,select Extended Settings,and select thefollowing settings: • High Speed Copies • Always spoolRAWdatatype • Page Rendering Mode • Print asBitmap Parent topic:Solving Problems PrintingfromaComputer Related tasks Selecting BasicPrintSettings -Windows Selecting BasicPrintSettings -Mac OSX Solving PageLayout andContent Problems Check thesesections ifyou have problems withthelayout orcontent ofyour printed pages. Inverted Image Too Many Copies Print Blank Pages Print Incorrect MarginsonPrintout Border Appears onBorderless Prints Incorrect Characters Print Incorrect ImageSizeorPosition Slanted Printout Parent topic:Solving Problems 286
Inverted Image If your printed imageisinverted unexpectedly, trythese solutions: • Turn offany mirror orinversion settingsinyour printing application. • Turn offthe Mirror Image,Flip horizontally ,or Reverse pageorientation settingsinyour printer software. (Thisoption hasdifferent names,depending onyour operating systemversion.) Note: Leave theseoptions turnedonwhen youprint onEpson Iron-on CoolPeelTransfer paper,if available foryour product. Parent topic:Solving PageLayout andContent Problems Related tasks Selecting Additional LayoutandPrint Options -Windows Selecting BasicPrintSettings -Mac OSX Too Many Copies Print Make surethattheCopies settinginyour printing program orprinter software isnot setformultiple copies. Parent topic:Solving PageLayout andContent Problems Related tasks Selecting Additional LayoutandPrint Options -Windows Selecting BasicPrintSettings -Mac OSX Blank Pages Print If blank pages printunexpectedly, trythese solutions: • Make sureyouselected thecorrect papersizesettings inyour printing program andprinter software. • Ifa blank pageexists inadocument youareprinting andyouwant toskip printing it,select theSkip Blank Pagesetting inyour printer software. • Run aprint head nozzle checktosee ifany ofthe nozzles areclogged. Thenclean theprint head, if necessary. • Make sureyourproduct isselected asthe printer inyour printing program. Parent topic:Solving PageLayout andContent Problems 287
Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Selecting BasicPrintSettings -Windows Selecting BasicPrintSettings -Mac OSX Selecting PrintingPreferences -Mac OSX Incorrect MarginsonPrintout If your printed pagehasincorrect margins,trythese solutions: • Make sureyouselected thecorrect papersizesettings inyour printing program andprinter software. • Make sureyouselected thecorrect margins foryour paper sizeinyour printing program. • Make sureyourpaper ispositioned correctlyforfeeding intotheprinter. You canusethepreview optioninyour printer software tocheck yourmargins beforeyouprint. Parent topic:Solving PageLayout andContent Problems Related tasks Selecting BasicPrintSettings -Windows Selecting BasicPrintSettings -Mac OSX Related topics Loading Paper Border Appears onBorderless Prints If you seeaborder onborderless prints,trythese solutions: • Make sureyouareprinting onacompatible borderlesspapertypeandsize. Note: Donot select acustom papersizeforborderless prints. • Windows :Make sureyouselected theBorderless settinginyour printer software. • Mac OSX:Make sureyouselected theBorderless checkboxorapaper sizewithaBorderless option inyour printer software. • Adjust theExpansion settingtoadjust theamount ofimage expansion onthe edges ofborderless prints. 288
• Make suretheimage sizeandthepaper sizearesetcorrectly; ifthe image issmall, theenlargement may notbeenough tocover thepaper. • Access theExtended Settings(Windows) orPrinting Preferences (MacOSX)and select Remove White Borders . Parent topic:Solving PageLayout andContent Problems Related tasks Selecting BasicPrintSettings -Windows Selecting Additional LayoutandPrint Options -Windows Selecting BasicPrintSettings -Mac OSX Selecting PrintLayout Options -Mac OSX Selecting PrintingPreferences -Mac OSX Incorrect Characters Print If incorrect characters appearinyour prints, trythese solutions beforereprinting: • Make sureanycables aresecurely connected atboth ends. • In Windows, deleteallprint jobsfrom theWindows Spooler: • Windows 8:Navigate tothe Start screen, right-click thescreen, andselect Allapps .Select Control Panel>Hardware andSound >Devices andPrinters .Right-click yourproduct name, select Seewhats printing ,and select yourproduct nameagain, ifnecessary. Right-clickthe stalled printjob,click Cancel ,and click Yes. • Windows 7:Click andselect Devices andPrinters .Right-click yourproduct name,selectSee whats printing ,and select yourproduct nameagain, ifnecessary. Right-clickthestalled printjob, click Cancel ,and click Yes. • Windows Vista:Click andselect Control Panel.Click Printer underHardware andSound , right-click yourproduct name,andselect Open.Right clickthestalled printjob,click Cancel ,and click Yes. • Windows XP:Click Start andselect Printers andFaxes .(Or open theControl Panel,select Printers andOther Hardware ifnecessary, andselect Printers andFaxes .)Right-click your product name,selectOpen,right-click thestalled printjob,click Cancel ,and click Yes. • Make sureyourproduct isselected asthe printer inyour printing program. • Ifyour product isconnected toaUSB hub,connect itdirectly toyour computer instead. Parent topic:Solving PageLayout andContent Problems 289
Incorrect ImageSizeorPosition If your printed imageisthe wrong sizeorinthe wrong position, trythese solutions: • Make sureyouselected thecorrect papersizeandlayout settings inyour printing program andprinter software. • Make sureyourpaper ispositioned correctlyforfeeding intotheprinter. You canusethepreview optioninyour printer software tocheck yourmargins beforeyouprint. Parent topic:Solving PageLayout andContent Problems Related tasks Selecting BasicPrintSettings -Windows Selecting BasicPrintSettings -Mac OSX Selecting Additional LayoutandPrint Options -Windows Selecting PrintLayout Options -Mac OSX Slanted Printout If your printouts areslanted, trythese solutions: • Slide theedge guides against theedges ofthe paper. • Select ahigher printquality setting inyour printer software. • Align theprint head. • Make suretheproduct isnot printing whiletiltedoratan angle. Parent topic:Solving PageLayout andContent Problems Related tasks Selecting BasicPrintSettings -Windows Selecting BasicPrintSettings -Mac OSX Related topics Loading Paper Solving PrintQuality Problems Check thesesections ifyour printouts haveproblems withprint quality, butyour image looksfineonyour computer screen. White orDark Lines inPrintout Blurry orSmeared Printout 290