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Comdial Dsu II Digital Telephone System Instructions Manual

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    							TECHNICAL ADVISORY BULLETIN
    Date: May 1998 Issue: TAB003–DSU II
    Software Release 5A For The Digital Telephone System
    This TAB discusses DSU II software release 5A, which includes the following new features:
    ·
    Ringback on Transfer,
    ·
    Delay Ring in Night Mode,
    ·
    Quick Transfer,
    ·
    Secure Account Code Entry,
    ·
    Call Record Enhancement.
    The operation and programming of these features is discussed in the next five sections of this document. The
    information is presented as separate pages that you can insert in your system manual (IMI66–132).
    NOTE: Before you up-grade the system software, it is a good practice to save the database for backup
    purposes.
    This manual has been developed by Comdial Corporation (the “Company”) and is intended for the use of its customers and service personnel. The information in this manual is
    subject to change without notice. While every effort has been made to eliminate errors, the Company disclaims liability for any difficulties arisingfrom the interpretation of the
    information contained herein.The information contained herein does not purport to cover all details or variations in equipment or to provide for every possible contingency to
    be met in connection with installation, operation, or maintenance. Should further information be desired, or should particular problems arise which are not covered sufficiently
    for the purchaser’s purposes, contact Comdial, Inside Sales Department, P.O. Box 7266, Charlottesville, Virginia 22906.
    Printed in U.S.A.TAB003–DSU II
    5/98 
    						
    							3.4.15 Ringback On Transfer
    Description:With Ringback On Transfer enabled, when an outside call is transferred to another
    station, the system gives ringback to the outside caller instead of music on hold. This
    feature is disabled at default.
    To Program:1. Dial17for system features.“SYSTEM FEATURES”
    2. Dial17for ringback on transfer.“RINGBACK XFER XXX”
    3. PressA1to toggle between enabled and disabled (LED On = Enabled).
    —OR—
    Dial1to enable.“RINGBACK XFER ON”
    Dial2to disable.“RINGBACK XFR OFF”
    4. DialSfor configuration mode.
    To change setting, repeat procedure and make different selection.
    TAB003–page3
    DSU II Digital Telephone System IMI89–132
    Programming The DSU II System 3 – 29a 
    						
    							DelayRingInNightMode
    Description:This feature adds the option of programming delayed ringing in night mode (delayed
    ringing could previously only be assigned to day mode). This feature affects station
    ringing assignments as well as system PA port ringing. At default, this feature does not
    allow delayed ringing during night mode.
    To Program:Ringing Assignment:
    1. Dial54for station/line features“STA/LINE CONFIG”
    2. Dial3for night direct ring.“NITE DIRECT RING”
    —OR—
    Dial8for night delay ring. “NITE DELAY RING”
    3. Select line ports for delayed night ringing (LED On = Selected Ports).
    —Line port 1–14 = Dial01–14or pressA1–A14.
    —Line port 15, 16 = Dial15,16or pressB1,B2.
    —Line port 17–24 = Dial17–24or pressHOLDthen pressA1–A8.
    4. Dial#when all line ports are selected.
    5. Select station ports (LED On = Feature Assigned)
    —Station 10–57 = Dial10–57or pressC10–C57.
    6. DialSwhen all station ports are selected.
    —OR—
    DialSSfor next station/line feature.
    —OR—
    DialSSSfor configuration mode.
    To change setting, repeat procedure and make different selection.
    PA Port Ringing Type:
    1. Dial60for PA Options.“P.A. OPTIONS”
    2. Dial3for night direct ring.“NITE DIRECT RING”
    —OR—
    Dial7for night delay ring.“NITE DELAY RING”
    3. Select line ports (LED On = Line selected):
    —Line port 1–14 = Dial01–14or pressA1–A14.
    —Line port 15, 16 = Dial15,16or pressB1,B2.
    —Line port 17–24 = Dial17–24ore pressHOLDthen pressA1–A8.
    4. DialSfor next PA option.
    —OR—
    DialSSfor configuration mode.
    TAB003–page5
    DSU II Digital Telephone System IMI66–132
    Programming The DSU II System 3 – 59a 
    						
    							3.7.31 Quick Transfer
    Description:The Quick Transfer feature allows users to transfer line calls without having to press the
    TRANSFER/CONFERENCEkey. When this feature is enabled, users can transfer calls
    by pressing the appropriate DSS key (orINTERCOM+ extension number) and then
    hanging up. This feature is disabled at default.
    To Program:1. Dial53for station features.“STATION FEATURES”
    2. Dial43for quick transfer.“QUICK TRANSFER”
    3. Select station ports (LED On = Selected):
    —Station 10–57: Dial10–57or pressC10–C57.
    4. DialSfor next station feature
    —OR—
    dialSSfor configuration mode.
    To change setting, repeat procedure and make different selection.
    TAB003–page7
    DSU II Digital Telephone System IMI89–132
    Programming The DSU II System 3 – 76a 
    						
    							3.9.7 Secure Account Code Entry
    Description:When system-wide account code entry is enabled, the system prompts users to enter an
    account code when they select an incoming or outgoing line. If the Secure Account Code
    entry feature is enabled, the digits will be displayed as “S” characters in the LCD during
    account code entry. At default, this feature is disabled.
    The Secure Account Code entry status is shown with the toll restriction C.O.S. printout.
    To Program:1. Dial75for SMDA programming.“SMDA PROGRAMMING”
    2. Dial18for secure account code entry.“SECURE ACC. XXX”
    3. PressA1key to toggle between enable and disable (LED On = Enable).
    —OR—
    Dial1to Enable“SECURE ACC. ON”
    Dial2to Disable“SECURE ACC. OFF”
    4. DialSSfor configuration mode.
    To change setting, repeat procedure and make different selection.
    TAB003–page9
    DSU II Digital Telephone System IMI66–132
    Programming The DSU II System 3 – 91a 
    						
    							Call Recording
    During a line call, the LCD works differently depending on whether or not you are using
    voice mail with serial integration:
    ·If you do not have serial voice mail, the LCD shows theARDL SAVE TIMER
    options on line 2. The system replaces these options with a call timer after 60
    seconds.
    ·If you do have serial voice mail, the system replaces theSAVEbutton with aREC
    button, and the LCD shows:ARDL REC TIMERon line 2. This remains on the
    LCD for the duration of the call. Pressing theTIMERbutton at any point during
    the call displays the call timer.
    Whether or not you are using serial voice mail, if you have enabled call costing, the
    system replaces theTIMERbutton with aCOSTbutton.
    TAB003–page11
    DSU II Digital Telephone System IMI66–132
    Digital Telephone System Features A – 72a 
    						
    							TECHNICAL ADVISORY BULLETIN
    Date: November 1998 Issue: TAB004–DSU II
    Software Release 5B For The Digital Telephone System
    This TAB discusses DSU II software release 5B, that includes the following new feature:
    ·
    Disconnect Notification
    The disconnect notification feature allows the DSUII system to operate properly with CT Voice. By notifying the CT Voice
    system whenever the distant party disconnects, delays are prevented.
    The operation and programming of this feature is discussed in the next section of this document. The information is presented
    as separate pages that you can insert in your system manual (IMI66–132).
    NOTE: Before you up-grade the system software, it is a good practice to save the database for backup
    purposes.
    This manual has been developed by Comdial Corporation (the “Company”) and is intended for the use of its customers and service personnel. The information in this manual
    is subject to change without notice. While every effort has been made to eliminate errors, the Company disclaims liability for any difficulties arising from the interpretation of
    the information contained herein.The information contained herein does not purport to cover all details or variations in equipment or to provide for every possible contingency
    to be met in connection with installation, operation, or maintenance. Should further information be desired, or should particular problems arise which are not covered
    sufficiently for the purchaser’s purposes, contact Comdial, Inside Sales Department, P.O. Box 7266, Charlottesville, Virginia 22906.
    Printed in U.S.A.TAB004–DSU II
    11/98 
    						
    							3.6.11 Disconnect Notification
    Description:With the Disconnect Notification feature, the system sends a DTMF “A” digit to the IST
    station ports whenever the distant party (internal or external) hangs up. The system also
    sends a disconnect digit when an IST telephone signals a hookflash to retrieve a line from
    hold that has been dropped through abandon hold release. Installers must enable line
    disconnect supervision for this feature to function on outside calls. This feature is
    disabled at default. The purpose of this feature is to avoid delays that may occur on
    disconnects when the CT Voice application is being used.
    To Program:1. Press ITCM, dial *#746*“CONFIG MODE”
    2.
    Dial53for station features“STATION FEATURES”
    3.
    Dial44for disconnect notification ”DISCONNECT NOTIF”
    4. Select station ports (LED On = Feature Assigned):
    Station 10 - 57: Dial10 - 57
    ¾OR¾
    PressC10 - C57.
    5. DialSfor next station feature
    ¾OR¾
    DialSSfor configuration mode.
    3-44a  Programming The DSU II System
    IMI66-132 DSU II Digital Telephone System
    Tab004 – page 3 
    						
    							4.4 Recording The Station Configurations
    Use this sheet as an individual station record or as a record for a block of similarly programmed stations.
    You can make copies of this blank sheet as needed to meet the system capacity.
    Feature Choice Default Enter Station Port Numbers
    Access Denied Lines 1–24 None
    All-Call and Zone Paging Receive All/1–3 All
    Originate All/1–3 All
    Audible Monitoring None/Dir/Delay None
    Automatic Hold Yes/No No
    Automatic Hold - Intercom Yes/No No
    Automatic Privacy
    Privacy ReleaseNone/1–24 None
    Call Forward On Ring No-Answer No/1–9 Rings No
    Call Forward On Busy Yes/No No
    Call Origination Denied No/1–24 No
    Central Message Desk Yes/No No
    Data Security Port Yes/No No
    Disconnect Notification Yes/No No
    Do Not Disturb Overide Yes/No No
    Dual Console Feature No/10–57 No
    Executive Override Yes/No No
    Flexible Ringing Direct 1–24 All (Sta. 10, 17)
    Delayed 1–24 None
    Night Transfer (of ringing) 1–24 All (Sta. 10, 17)
    Flexible Station Numbering 10–7999 Ext = Port
    Group Call Pickup 1–4 1
    Headset Interface Yes/No No
    Idle Line Preference No/ 1–24 No
    Intercom Hunt Group 10–57 None
    Personal Ring Tones 1–6 1
    Prime Line 1–24 None
    Group 1–4 None
    Intercom Itcm. None
    Message Waiting Originate Yes/No Yes
    Ringing Line Preference Yes/No No
    SOHVA Disable Yes/No No
    SOHVA Groups None/1–8 None
    Service Observing Yes/No No
    Station Disable Yes/No No
    Station To Station Port Reassignment 10/57 Sta = Port
    System Alarm Report Yes/No No
    Voice Announce Blocking Yes/No No
    Block Programming
    Model Station Port
    First Station Port
    Last Station Port
    DSU II Digital Telephone System IMI66-132
    Recording The System Settings  4-13a
    TAB004 – page 5 
    						
    							Disconnect Notification
    Use the disconnect notification feature to reduce delays resulting from disconnects. These delays occur
    when using the CT Voice application.
    When you enable this feature, it causes the system to send a DTMF “A” digit to IST station ports
    whenever the distant party (internal or external) hangs up. The system also sends a disconnect digit when
    an IST telephone signals a hookflash to retrieve a line from hold that has been dropped through abandon
    hold release.
    Installers must enable line disconnect supervision for this feature to function on outside calls. This feature
    is disabled at default.
    During station class of service data printout, the disconnect notification status is included on the printout.
    A-30a  Digital Telephone System Features
    IMI66-132 DSU II Digital Telephone System
    TAB004 – page 7 
    						
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