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Comdial Dsu II Digital Telephone System Instructions Manual
Comdial Dsu II Digital Telephone System Instructions Manual
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TECHNICAL ADVISORY BULLETIN Date: May 1998 Issue: TAB003–DSU II Software Release 5A For The Digital Telephone System This TAB discusses DSU II software release 5A, which includes the following new features: · Ringback on Transfer, · Delay Ring in Night Mode, · Quick Transfer, · Secure Account Code Entry, · Call Record Enhancement. The operation and programming of these features is discussed in the next five sections of this document. The information is presented as separate pages that you can insert in your system manual (IMI66–132). NOTE: Before you up-grade the system software, it is a good practice to save the database for backup purposes. This manual has been developed by Comdial Corporation (the “Company”) and is intended for the use of its customers and service personnel. The information in this manual is subject to change without notice. While every effort has been made to eliminate errors, the Company disclaims liability for any difficulties arisingfrom the interpretation of the information contained herein.The information contained herein does not purport to cover all details or variations in equipment or to provide for every possible contingency to be met in connection with installation, operation, or maintenance. Should further information be desired, or should particular problems arise which are not covered sufficiently for the purchaser’s purposes, contact Comdial, Inside Sales Department, P.O. Box 7266, Charlottesville, Virginia 22906. Printed in U.S.A.TAB003–DSU II 5/98
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3.4.15 Ringback On Transfer Description:With Ringback On Transfer enabled, when an outside call is transferred to another station, the system gives ringback to the outside caller instead of music on hold. This feature is disabled at default. To Program:1. Dial17for system features.“SYSTEM FEATURES” 2. Dial17for ringback on transfer.“RINGBACK XFER XXX” 3. PressA1to toggle between enabled and disabled (LED On = Enabled). —OR— Dial1to enable.“RINGBACK XFER ON” Dial2to disable.“RINGBACK XFR OFF” 4. DialSfor configuration mode. To change setting, repeat procedure and make different selection. TAB003–page3 DSU II Digital Telephone System IMI89–132 Programming The DSU II System 3 – 29a
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DelayRingInNightMode Description:This feature adds the option of programming delayed ringing in night mode (delayed ringing could previously only be assigned to day mode). This feature affects station ringing assignments as well as system PA port ringing. At default, this feature does not allow delayed ringing during night mode. To Program:Ringing Assignment: 1. Dial54for station/line features“STA/LINE CONFIG” 2. Dial3for night direct ring.“NITE DIRECT RING” —OR— Dial8for night delay ring. “NITE DELAY RING” 3. Select line ports for delayed night ringing (LED On = Selected Ports). —Line port 1–14 = Dial01–14or pressA1–A14. —Line port 15, 16 = Dial15,16or pressB1,B2. —Line port 17–24 = Dial17–24or pressHOLDthen pressA1–A8. 4. Dial#when all line ports are selected. 5. Select station ports (LED On = Feature Assigned) —Station 10–57 = Dial10–57or pressC10–C57. 6. DialSwhen all station ports are selected. —OR— DialSSfor next station/line feature. —OR— DialSSSfor configuration mode. To change setting, repeat procedure and make different selection. PA Port Ringing Type: 1. Dial60for PA Options.“P.A. OPTIONS” 2. Dial3for night direct ring.“NITE DIRECT RING” —OR— Dial7for night delay ring.“NITE DELAY RING” 3. Select line ports (LED On = Line selected): —Line port 1–14 = Dial01–14or pressA1–A14. —Line port 15, 16 = Dial15,16or pressB1,B2. —Line port 17–24 = Dial17–24ore pressHOLDthen pressA1–A8. 4. DialSfor next PA option. —OR— DialSSfor configuration mode. TAB003–page5 DSU II Digital Telephone System IMI66–132 Programming The DSU II System 3 – 59a
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3.7.31 Quick Transfer Description:The Quick Transfer feature allows users to transfer line calls without having to press the TRANSFER/CONFERENCEkey. When this feature is enabled, users can transfer calls by pressing the appropriate DSS key (orINTERCOM+ extension number) and then hanging up. This feature is disabled at default. To Program:1. Dial53for station features.“STATION FEATURES” 2. Dial43for quick transfer.“QUICK TRANSFER” 3. Select station ports (LED On = Selected): —Station 10–57: Dial10–57or pressC10–C57. 4. DialSfor next station feature —OR— dialSSfor configuration mode. To change setting, repeat procedure and make different selection. TAB003–page7 DSU II Digital Telephone System IMI89–132 Programming The DSU II System 3 – 76a
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3.9.7 Secure Account Code Entry Description:When system-wide account code entry is enabled, the system prompts users to enter an account code when they select an incoming or outgoing line. If the Secure Account Code entry feature is enabled, the digits will be displayed as “S” characters in the LCD during account code entry. At default, this feature is disabled. The Secure Account Code entry status is shown with the toll restriction C.O.S. printout. To Program:1. Dial75for SMDA programming.“SMDA PROGRAMMING” 2. Dial18for secure account code entry.“SECURE ACC. XXX” 3. PressA1key to toggle between enable and disable (LED On = Enable). —OR— Dial1to Enable“SECURE ACC. ON” Dial2to Disable“SECURE ACC. OFF” 4. DialSSfor configuration mode. To change setting, repeat procedure and make different selection. TAB003–page9 DSU II Digital Telephone System IMI66–132 Programming The DSU II System 3 – 91a
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Call Recording During a line call, the LCD works differently depending on whether or not you are using voice mail with serial integration: ·If you do not have serial voice mail, the LCD shows theARDL SAVE TIMER options on line 2. The system replaces these options with a call timer after 60 seconds. ·If you do have serial voice mail, the system replaces theSAVEbutton with aREC button, and the LCD shows:ARDL REC TIMERon line 2. This remains on the LCD for the duration of the call. Pressing theTIMERbutton at any point during the call displays the call timer. Whether or not you are using serial voice mail, if you have enabled call costing, the system replaces theTIMERbutton with aCOSTbutton. TAB003–page11 DSU II Digital Telephone System IMI66–132 Digital Telephone System Features A – 72a
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TECHNICAL ADVISORY BULLETIN Date: November 1998 Issue: TAB004–DSU II Software Release 5B For The Digital Telephone System This TAB discusses DSU II software release 5B, that includes the following new feature: · Disconnect Notification The disconnect notification feature allows the DSUII system to operate properly with CT Voice. By notifying the CT Voice system whenever the distant party disconnects, delays are prevented. The operation and programming of this feature is discussed in the next section of this document. The information is presented as separate pages that you can insert in your system manual (IMI66–132). NOTE: Before you up-grade the system software, it is a good practice to save the database for backup purposes. This manual has been developed by Comdial Corporation (the “Company”) and is intended for the use of its customers and service personnel. The information in this manual is subject to change without notice. While every effort has been made to eliminate errors, the Company disclaims liability for any difficulties arising from the interpretation of the information contained herein.The information contained herein does not purport to cover all details or variations in equipment or to provide for every possible contingency to be met in connection with installation, operation, or maintenance. Should further information be desired, or should particular problems arise which are not covered sufficiently for the purchaser’s purposes, contact Comdial, Inside Sales Department, P.O. Box 7266, Charlottesville, Virginia 22906. Printed in U.S.A.TAB004–DSU II 11/98
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3.6.11 Disconnect Notification Description:With the Disconnect Notification feature, the system sends a DTMF “A” digit to the IST station ports whenever the distant party (internal or external) hangs up. The system also sends a disconnect digit when an IST telephone signals a hookflash to retrieve a line from hold that has been dropped through abandon hold release. Installers must enable line disconnect supervision for this feature to function on outside calls. This feature is disabled at default. The purpose of this feature is to avoid delays that may occur on disconnects when the CT Voice application is being used. To Program:1. Press ITCM, dial *#746*“CONFIG MODE” 2. Dial53for station features“STATION FEATURES” 3. Dial44for disconnect notification ”DISCONNECT NOTIF” 4. Select station ports (LED On = Feature Assigned): Station 10 - 57: Dial10 - 57 ¾OR¾ PressC10 - C57. 5. DialSfor next station feature ¾OR¾ DialSSfor configuration mode. 3-44a Programming The DSU II System IMI66-132 DSU II Digital Telephone System Tab004 – page 3
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4.4 Recording The Station Configurations Use this sheet as an individual station record or as a record for a block of similarly programmed stations. You can make copies of this blank sheet as needed to meet the system capacity. Feature Choice Default Enter Station Port Numbers Access Denied Lines 1–24 None All-Call and Zone Paging Receive All/1–3 All Originate All/1–3 All Audible Monitoring None/Dir/Delay None Automatic Hold Yes/No No Automatic Hold - Intercom Yes/No No Automatic Privacy Privacy ReleaseNone/1–24 None Call Forward On Ring No-Answer No/1–9 Rings No Call Forward On Busy Yes/No No Call Origination Denied No/1–24 No Central Message Desk Yes/No No Data Security Port Yes/No No Disconnect Notification Yes/No No Do Not Disturb Overide Yes/No No Dual Console Feature No/10–57 No Executive Override Yes/No No Flexible Ringing Direct 1–24 All (Sta. 10, 17) Delayed 1–24 None Night Transfer (of ringing) 1–24 All (Sta. 10, 17) Flexible Station Numbering 10–7999 Ext = Port Group Call Pickup 1–4 1 Headset Interface Yes/No No Idle Line Preference No/ 1–24 No Intercom Hunt Group 10–57 None Personal Ring Tones 1–6 1 Prime Line 1–24 None Group 1–4 None Intercom Itcm. None Message Waiting Originate Yes/No Yes Ringing Line Preference Yes/No No SOHVA Disable Yes/No No SOHVA Groups None/1–8 None Service Observing Yes/No No Station Disable Yes/No No Station To Station Port Reassignment 10/57 Sta = Port System Alarm Report Yes/No No Voice Announce Blocking Yes/No No Block Programming Model Station Port First Station Port Last Station Port DSU II Digital Telephone System IMI66-132 Recording The System Settings 4-13a TAB004 – page 5
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Disconnect Notification Use the disconnect notification feature to reduce delays resulting from disconnects. These delays occur when using the CT Voice application. When you enable this feature, it causes the system to send a DTMF “A” digit to IST station ports whenever the distant party (internal or external) hangs up. The system also sends a disconnect digit when an IST telephone signals a hookflash to retrieve a line from hold that has been dropped through abandon hold release. Installers must enable line disconnect supervision for this feature to function on outside calls. This feature is disabled at default. During station class of service data printout, the disconnect notification status is included on the printout. A-30a Digital Telephone System Features IMI66-132 DSU II Digital Telephone System TAB004 – page 7